Sea View

31 Customer Reviews

• "Really great stay and the owner was very communicative and helpful."

  Highly recommend

  Reviewed by Frazier4.7★Feb 2024

• "Such a beautiful cottage in a great location."

  It’s warm and really well designed, beautiful sun room and well stocked kitchen. We loved our stay and would definitely go back.

  Reviewed by Stephanie5.0★Dec 2023

• "This is a beautiful cottage in a lovely area, cosy and warm and the conservatory is a lovely feature, although just one observation was that both lights need bulbs in the conservatory, as one didn't work at all and the other was constantly flickering, and none of the outside lights for conservatory/garden seating area worked."

  The house was nice and clean on arrival and had everything we needed for our stay. Large safe garden for our dog.Would definitely stay here again.

  Reviewed by Kay5.0★Nov 2023

• "Great property and location."

  Friendly management company.

  Reviewed by David5.0★Oct 2023

• "There is nothing I would change at Sea View."

  It was perfect in every way and suited us very well. Contents of the whole house were luxurious and well cared for and we felt at home from the moment we walked in the door. The gardens were extensive and our dog appreciated them to play football with us! The peace and quiet was refreshing and of course the views phenomenal. Thank you.

  Reviewed by Timothy5.0★Oct 2023

• "My husband and I and 2 daughters plus 2 dogs had a very enjoyable 5 nights at Seaview."

  It was very cosy and comfortable and the sun room was a wonderful addition. The garden is lovely and our dogs really enjoyed it. We hope to return at some point and would thoroughly recommend the cottage.

  Reviewed by Mary5.0★Oct 2023

• "What a lovely house plenty of garden the dog loved it ."

  We had 5 adults in the house and there was plenty of space for us all to chill.provided everything we needed would definitely stay again.

  Reviewed by Jeanette4.7★Jun 2023

• "We stayed for half term with our 4 children aged 16, 14, 12 and 2."

  We had a long drive down from North East England so had pre booked a delivery slot with Asda. There is a spar shop in Newport, but I would certainly recommend a supermarket delivery if you are needing more than basic essentials. Sea view is a beautiful well-equipped cottage with loads of space both inside and outside. The kids had plenty of room to spread out in the different living spaces and in the garden. They loved the football goals, spotting the animals in the garden and in the lane and of course the beautiful local beaches. We had days out at Dinosaur land, Pembroke castle, Cardigan, Fishguard and Castle Henllys Iron Age village and also stayed in Snowdonia for one night mid week to go to Zipworld and climb mount Snowdon. We tried the Royal Oak and the Golden Lion locally for food - both were lovely but get quite busy so I would advise booking ahead if you can.

  Reviewed by Claire5.0★May 2023

• "I think the cleanest property in my 22 years of doing uk cottages."

  A very well stocked kitchen and the garden was large and dog friendly, we enjoyed watching the baby rabbits and bats. The last recycling schedule was 2020/21, if someone comes in and empties the various recycling containers it would be good to have a note as such in the property information folder ( which by the way is very comprehensive ). The hill walk up the road was charming (we saw a peregrine and we have never heard so many skylarks at once ). You have to slow down for sheep and the odd cow in the lane, but again a charming feature of the location. A very well presented clean cottage in a lovely area. We look forward to staying again.

  Reviewed by Martin4.7★Apr 2023

• "Direct contact with the owner was very useful over the first weekend."

  She was very helpful and prompt in helping with a couple of small problems. We have given her a positive feedback. We would consider returning to her property which was excellent - well equipped and very comfortable - for 3 couples. The garden was large with a wonderful view and very secure for a dog.

  Reviewed by Jill4.7★Apr 2023

• "Amazing Cottage in West Wales!"

  We recently spent 7 nights at Sea View Newport over the Christmas holidays and what a superb property it is too. After reading the reviews we were a little worried about the facilities at the house, but the owner closed the property for 2 weeks in November and resolved all issues. We have stayed at many U.K. properties and this by far is the best, especially with the kitchen being so well equipped. We were advised by Sykes to bring certain items just incase - but we didn’t need for anything. This house has it all! The only thing you need is an oven glove. We messaged Kathryn the owner a few days before getting to the house as it was much easier asking her questions than asking Sykes. Kathryn was super helpful and provided us with all the information we needed about the property and places in Newport to purchase food etc. before we arrived. The owner has thought of everything and made this house a very comfortable place to stay in. Thank you Kathryn for making our stay memorable. We’ll definitely be back again in the future!

  Reviewed by John5.0★Dec 2022

• "A December review states Sea View was closed in November and all issues resolved but they were not."

  I have given the owner every opportunity to resolve this and I held back on posting my review but she hasn't even responded back to me.I contacted Sykes about the poor reviews about Seaview as we were arriving 19th Nov 22 for a very special birthday and due to my health issues we needed to be able to cook in the cottage.We were emailed to assure us that when the cottage was closed the owner would attend to all maintenance issues and check all was ok before we arrived.On arrival we found dirty floors with grit all over in the kitchen and utility. Someone had written in the dirt on the kitchen door window. Almost all kitchen bulbs were not working, there were insufficient pans to cook a meal and no welcome pack or log pack. There were no cleaning materials for us to clean the floors apart from a dirty dish cloth and the tea towels left in the kitchen were stained and dirty. In the lounge we found stains on the carpet and a lamp fitting was broken.In the dining room the blind was broken and radiator TRV was broken and not working. In the conservatory a window closure was broken and left on the sill and someone had tried to secure the window by putting a screw in from the outside but it had not worked so anyone could get in to the house. There was a broken bird on the sill and a glass vase that was broken on one side with a large hole with razor sharp edges which could have sliced a child's hand or arm off. None of the lights above the conservatory worked, neither did the majority of other garden lights. The patio furniture was covered up but the furniture was too dirty to use. The downstairs toilet latch was hanging off and the upstairs ensuite could not be used as it would not drain and was flooding the floor. The macerater toilet was still flushing hot water as you actually sat on the toilet, the tap was loose on the sink and the pop up plug did not work so the sink could not be filled. The heated towel rail was not working. Many of these problems had previously been reported so it was clear that nothing had been done while the cottage was closed apart from fitting a new oven. We had to stay in on our arrival day for the welcome pack to be delivered and for an electrician to come and fit light bulbs in the kitchen as it was too dark to be safely used. We also had to stay in on my birthday which was the next day because they were bringing pans over, and a locksmith had to call out because the entrance door would not lock and also the electrician needed to come back. The outside lighting bulbs were never replaced while we were there and we don't know what work the electrician did because he left without telling us. I had to make numerous calls until late in the evening on both days to get these things attended to and I went without a meal on the Saturday because I was not able to cook without the pans. I was told the delay was because the owner did not want to pay to address the problems and I was originally told I should jam a chair under the door to stop anyone breaking in because Sea View was too remote to get any one out. Eventually after much effort and calls from me someone did come out in the late evening on Saturday and in the day time on Sunday and then later that evening but by then my birthday and my holiday had been ruined and I was in tears. I told Sykes straight away about all the issues and I sent photographs of every fault I have mentioned but you have to be aware that if there are any problems you can only deal with the owner because that is who your contract is with. It is not with Sykes. I don't know how the last reviewer was able to message the owner but Sykes told me this was not possible and I was never able to speak to the owner. There were no contact details left in the cottage so I was only able to deal with Sykes and Coast and Country Holidays. Coast and Country holidays did do their best to help but didn't have the authority. It is a shame that photos can not be attached as I have many which confirm what I have said in this review. Sykes had already been in contact with the owner while we were in the cottage so thinking I would hear back from her I left it a while before I wrote a complaint letter to her and sent the photos. Despite this the owner has never even responded back to me so no apology from her for completely ruining my special holiday. I know my letter was received by the owner because it was signed for by her so it is very disappointing and upsetting that this is her attitude to problems. I would never stay here again.

  We take all reviews very seriously and it offers us the potential to improve our standards. We are sorry on this occasion we were unable to meet your demands. As the property had been closed for repairs and a deep clean prior to your arrival, we don’t agree with your version of events, but your concerns were addressed anyway, in a reasonable amount of time. We responded to all of your requests immediately, for example addition cooking equipment was delivered in less than 24 hours (complaint made Saturday, equipment delivered Sunday midday.) Hopefully future guests can see from our excellent reviews post this review plus our extremely full calendar, we usually experience satisfied guests. Property Owner

  Reviewed by Jayne1.9★Nov 2022

• "Having returned home from my stay in Sea View I looked at the reviews."

  It would appear that many of the issues described there, some from a year ago, still need to be addressed. However, having got used to the anomalies we all had a great time and would happily stay another time.

  Reviewed by Denise3.1★Oct 2022

• "Location and view of dinas head excellent."

  Enclosed garden ideal for energetic dog off lead. Cottage very comfortable. Would have been helpful to have known there were no toiletries, washing up liquid, kitchen hand towels or disheasher tablets. Cooker was most annoying to use and only seemed to choose very hot! Patio area needed work as weeds everywhere. Cottage clean except for sun room which didnt seem to have been cleaned properly. I must finish by stressing, once again, of the continued disappointment over the entry and exit times. Certainly the former is a waste of one day of the holiday.

  Thank you for your feedback, it is much appreciated and that you enjoyed the wonderful gardens and views at the property. I was sorry to hear that some of the basic items such as washing up liquid was missing. We Have asked our cleaning and maintenance company to ensure this is not the case for future guests. I totally understand the frustration on entry and exit times. Am afraid as owners we are tied to the cleaning company, and they are still operating this policy after the situation. Most of Newport self catering cost ages are subject to the same policy. We are hoping for this to change over the coming months. Property Owner

  Reviewed by William4.1★Oct 2022

• "3.5 stars: Initially impressive but sometimes disappointing when you try to do anything practical (e."

  G. cook) The positives: Great location Warm and cosy (mostly - radiator doesn’t seem to be working in twin bedroom) Lovely view from well-maintained garden Superb garden room Well-furnished, tastefully decorated rooms and decent towels Thoughtful touches such as changing area, board games, OS maps provided etc. Useful information file The negatives: Apart from handwash and half-used toilet rolls in each bathroom, little or nothing was provided: no welcome pack; no washing-up liquid (beyond some diluted remnants); no kitchen roll; no cloths or sponges to clean up; not a single dishwasher tablet; not even a few tea bags or small amount of coffee. The owners should try cooking in the kitchen, because it’s extremely challenging. The main obstacle is the barely-functioning oven: it refuses to work if you turn it up beyond 170 degrees C, and inexplicably requires you to start the timer for it to work in the first place. There is one oven temperature: too hot. Only half of the toaster works. No oven gloves. Microwave not tall enough for us to sterilise our baby’s bottles. Listed as four bedrooms, but there are really only three (certainly only three of the upstairs rooms have beds in them). Similarly, the advert indicates that there are three bathrooms, but there are actually two plus a downstairs toilet. Check-out time is inhumanely early at 09:30, especially if you have a six month-old baby. The toilet in the en suite is absurdly loud and often flushed itself as you’re using it, so it’s effectively unusable at night/when you’ve got a young baby sleeping upstairs. Only two food waste bags were provided for the whole week and there was no explanation of how the recycling system works. We put out the bins for collection on Tuesday, which went fine. Some slightly angry men came on Friday morning, looking for waste in orange bags. We noticed the orange bags earlier in the week, but what’s the point in them if everything has been collected three days previously?!

  Thank you so much for your feedback. I would like to respond to some concerns, to help future guests: - as stated on the website the property does only sleep 6, there is a fourth tiny upstairs room , that can only fit a travel cot (provided). - I have asked for the wording to be changed to two bathrooms, plus one downstairs cloakroom, in case this was misleading. - the cleaning company has been informed of missing items and will restock. I can only apologies for no welcome pack, we normally provide, milk, butter, eggs, bread and welsh cakes. This has been reported to cleaning company. - check in/out times - we are working with cleaning company to improve these times which were due to Covid cleaning policy. - the en suite toilet is a macerator toilet, and unfortunately due to plumbing restrictions in a 200yr old property cannot be changed. - Rubbish - sadly a lot of guests do not properly recycle and Pembrokeshire council are very strict! So we pay for an additional service for any rubbish leftover is retrieved by a private contractor. We are just keen to ensure that no rubbish is left in the driveway for guests on arrival. Hence the additional orange bags. - oven due to be replaced (awaiting delivery at end of November.). It has been checked by an electrician (22nd September) and is working, but we feel an update is required anyway. Property Owner

  Reviewed by Sophie3.1★Sep 2022

• "We loved Sea View, and thought it was well equipped and so tastefully decorated."

  We spent most of our time in the 'garden room' and loved all the sunset views. The following are very minor niggles : the mirror light in the ensuite bathroom not working. We couldn't find saucepans, so after a call with the cleaner we realized that there were clip-on handles. We would love to come back again!

  Reviewed by Triccia5.0★Jul 2022

• "Beautifully furnished, well equipped cottage with large garden and coastal views, let down by cleaning and maintenance."

  20 minute uphill walk from town centre. Check in time 1730, check out time 0930.

  Reviewed by Jessica3.8★Jun 2022

• "This was without doubt the best place we have ever stayed."

  It is a very comfortable house and felt like home from the minute we arrived. It is beautifully furnished with some lovely little touches to make it special. The kitchen is well equipped and the outside space looked after.

  Thank you so much for your feedback. We are so glad you liked Sea View! Property Owner

  Reviewed by Lesley5.0★May 2022

• "Another wonderful stay at Sea View."

  Lovely cottage to chill and relax. Thank you

  Great to hear you enjoyed your return visit to Sea View. Hope to welcome you again in the future! Property Owner

  Reviewed by Cheryl5.0★Apr 2022

• "What a beautiful holiday cottage with the most amazing view of the bay with a very homely feel."

  We will certainly miss watching the sunsets and relaxing in the lovely oak sun room. The rooms were all very comfortable and we thoroughly enjoyed our stay there. The only suggestion I would make would be to have some cleaning products available and clothes as we had nothing to clean the kitchen with after cooking. Kitchen roll too. I would not hesitate to recommend this lovely base in Wales to others. Thank you

  Reviewed by Sharon4.7★Apr 2022

• "First the pros."

  Beautiful cottage and surroundings. Well presented, spacious and comfortable wishes we had booked for 2 weeks. Now the minor cons. After a 3 hour car journey and a later booking in time than any other cottage (5.30 )we have stayed at using Sykes since 2016 to find not drop of milk for a cuppa a little disappointing. There has always been a 'welcome pack' of some description at every other holiday cottage. No starter pack for log burner as advertised just a box of matches! Pictures on web page need updating as it clearly shows 3 TV's only one in property.not a big problem for us 2 but if families book with kids could cause Arguments. The main light in snug and living room not working,tried everything,wall light had blown and changed it for one from unused bedroom. None of this however spoilt our time here and had a wonderful relaxing time.

  Thank you for your feedback, you are correct, there should have been a welcome pack with welsh eggs, milk and bread and butter on your arrival. I have taken this matter up with the agency. Many apologies. Small maintenance is handled as quickly as possible, but the property will be closed for the larger maintenance issues in early May. Property Owner

  Reviewed by David4.4★Mar 2022

• "We have visited Seaview many times over the years as it’s my grandmother/ ..."

  We have visited Seaview many times over the years as it’s my grandmother/ great grandmothers childhood home The changes are in keeping with the place , it’s very comfortable warm and well equipped The views are stunning , nice garden , nice little touches The local office in Newport are really helpful if anything goes wrong at the property , I meant to call in there but the time just flew I have always loved Seaview and nothing has changed it’s gorgeous x

  Reviewed by Patricia4.4★Feb 2022

• "Sea view is lovely high spec cottage."

  It’s one of the best we’ve stayed in. Lots of John Lewis soft furnishing plus new couches and comfy beds. Look forward to returning .

  Reviewed by Cheryl4.7★Jan 2022

• "Venue, accommodation very good."

  Kitchen well equipped. Very comfortable with a lovely atmosphere. Cleanliness could be better. Needs looking at - Down stairs toilet seat needs to be tightened, and the upstairs on suite toilet temperamental.

  Many thanks for your feedback. We are dealing with the minor problems highlighted. Property Owner

  Reviewed by Carole3.8★Nov 2021

• "An exceptionally comfortable, warm, beautifully located and well equipped cottage set in a generously sized garden."

  We look forward to a return visit in 2022. Gerard and Marian p, November 2021

  Reviewed by Gerard5.0★Oct 2021

• "The cottage was absolutely wonderful."

  We had such a restful and peaceful stay and loved the sea view. The cottage is located so you can start lots of walks and cycle rides directly from the cottage, which was just what we wanted. The owner has thought of everything that could be helpful, useful or fun in this cottage. The furnishings are lovely giving a warm and comforting feeling to the cottage. The beds are so comfortable and lovely towels! We all enjoyed the games room and it was great having somewhere to dump our dirty walking boots and wet coats. The kitchen is really well equipped with everything you could possibly need to prepare a meal and a great sized fridge/freezer. The local restaurants served delicious, beautifully prepared food and the butcher in Newport was great. We had a really wonderful stay at the cottage and would recommend it to anyone who would like to get away from it all.

  Thanks so much for your feedback. Delighted that you love Newport as much as we do! Property Owner

  Reviewed by Shelley5.0★Oct 2021

• "A lovely, spacious cottage."

  A well equipped 'cooks' kitchen, a great sunroom, comfy beds. All surrounded by loads of things to do and see. What more do you need for a week away from it all?

  Reviewed by Sally5.0★Oct 2021

• "En suite shower door off runners and unable to close, sink plug not working, wasps in loft coming into bedroom through ceiling light."

  No dishwasher tablets, dishwasher door very noisy. Log basket empty despite listed as a started kit. Beds, bedding, towels all excellent. En suite toilet flushes with hot water! Light in snug not working. No book for guests comments. Why send details of leaving suggestions to our home computer to read after arriving back?

  We are pleased to report that the issues mentioned by this guest have now been dealt with. Pest control terminated a wasps nest in the loft w/c 11/10/21. The supply of logs and dishwasher tablets was due to a new set of cleaners and they have now been fully briefed. The en suite toilet does flush hot water but has been checked by a plumber and isn’t an immediate problem and will be rectified when the property closes in low season for general maintenance. Property Owner

  Reviewed by Derek3.8★Sep 2021

• "Seaview is a lovely spot."

  Everything was great and we would love to visit again one day

  Reviewed by Bruce5.0★Aug 2021

• "We have stayed in several cottages and this is by far the best."

  Wonderful location with stunning views from the large garden where furniture, a bbq and fire pit were provided. Ample parking and easy access to the property. The ground floor was spacious with everything you could wish for for a extremely pleasant, comfortable stay. Large kitchen with numerous kitchen appliances provided, a games room, WC, utility area which was useful after a day at the beach or walking. Lovely lounge, nice snug area and a dining area in the large conservatory opening up to the patio area in garden. Upstairs the bedrooms are generous in size with one on-suite and a further large bathroom with bath and shower. The owner was extremely helpful in replying to any questions we had and has given Sea View a very homely feel with some lovely finishes touches and a lot of thought, the generous hamper on arrival was very much appreciated. The area itself is beautiful and we enjoyed days on Newport Beach, exploring the delightful countryside and had a day out at Folly Farm. I have no hesitation in recommending Sea View and will be sure to return. Thank you.

  Reviewed by Carole5.0★Jul 2021

• "Good location and comfortable accommodation."

  Really enjoyed staying there.

  Reviewed by Stephen5.0★Jul 2021

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