The Cart Lodge

Rating
Sleeps 8
Bedrooms 4
Bathrooms 2
Pets Yes
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Features

Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Cot available
Highchair available
Washing machine
Dishwasher
Broadband / WiFi

Reviews

7 Customer Review(s)

Mr Wicks
September 2020

“Expected the cottage to have an individual freezer (as listed in ambiguous description of this particular building).”

however, although the cottage for some reason had two fridges, the freezer was located in the Laundry Room. After looking into the freezer there was so much build up of ice sandwiching frozen items left by previous residents that we found it quite distasteful and unhygienic. This should have been addressed as it was not ideal under Covid regulations. Several items e.g. curtains needing new hooks etc., blinds where a little TLC wouldn't have gone amiss. The downstairs twin bedroom had an ...

however, although the cottage for some reason had two fridges, the freezer was located in the Laundry Room. After looking into the freezer there was so much build up of ice sandwiching frozen items left by previous residents that we found it quite distasteful and unhygienic. This should have been addressed as it was not ideal under Covid regulations. Several items e.g. curtains needing new hooks etc., blinds where a little TLC wouldn't have gone amiss. The downstairs twin bedroom had an 'odour'-presumably emitting from the oil-heating (?). The cottage wasn't as remotely remote as some comments on your website had given us to believe. This is not a particular complaint but is in fact in quite a nice village. The dishwasher was obviously not in a particularly 'good frame of mind' as it rejected the tablets. Obviously either needed repaired, renewed or removed. On a positive note, the cottage was warm and spacious but weary.

- Mr Wicks, September 2020

I am sorry that your stay had not matched your expectations. We do provide a fridge and a freezer for our guests and I am sorry if you feel that this was misleading in anyway. It is our policy to clean the communal chest freezer out weekly should guests leave frozen produce behind. Some of the points you have raised about the property maintenance have been addressed. Had we been made aware at the time, we would have been more than happy to put it right for you. Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. - Sykes owner relations
Mr Brown October 2020

“We happily chose our holiday with Sykes well in advance and paid for it in full as we desperately needed a holiday.”

However with less than 24 hours until we were due to go our cottage we were advised the cottage would not be available despite the owner calling us with key lock instructions and other various bits of information, then within an hour of that call being told it was no longer free! Now I appreciate these things happen but the lack of interest in finding us alternative accommodation was appalling. Yes we were offered a refund but we wanted and needed our holiday. We accepted the cart lodge as we had no alternative despite it costing twice as much as our original choice. On arrival what we found was a place that was tired, unclean, unwelcoming. The entrance gateway was piled with rubbish bags - still there when we left. The crockery was chipped and there was insufficient of it, the curtains were hanging off the rail in the kitchen, half the lights were not working, the up lighters contained various dead bugs, the bathroom was dirty and starting to mould, the windows were dirty, the towels old and hard.. we spent the first hour or so cleaning the kitchen and utensils before we could unpack our food. The laundry area was untidy with a broken clothes aired for use in the lodge... I could go on. More worrying was the two large dogs which ran towards us barking each day, we are not afraid of dogs but we did not know them or their natures. This on top of the fact that it cost twice as much made the whole trip very disappointing. I will certainly interested to hear your response to our feedback, as key workers we were in desperate need of this break and to say the whole thing left a nasty taste would be un understatement!

- Mr Brown, October 2020
Miss Thomas May 2019

“The photos don't do justice to the feeling of space.”

A dvd player would be handy but not crucial. The upstairs bedrooms need darker curtains, as well as the main bedroom. A very comfortable property.

- Miss Thomas, May 2019
Mrs Novi April 2019

“Although I must admit Cart Lodge was in an ideal situation, and it would have been perfect but for the fact that it really wasn't very clean.”

We found wrappers and various bits and pieces under chairs and stools, the kitchen surfaces, cupboards, draws and contents were sticky and did not smell clean. The knobs on the kitchen units were coming away when I opened a drawer or cupboard. The curtains were tired and the fixings coming apart. There were flies in the lodge and a particularly large dead fly on a bedroom window sill which when I tried to pick it up with a tissue to dispose of it completely disintegrated, which was proof that it had been lying there for some time. There were no cleaning products other than washing up liquid and 3 dishwasher tabs and some toilet cleaner. Before I felt comfortable I had to purchase cleaning products and give the kitchen a jolly good scrub, including all the contents of the cupboards and drawers. I was also disappointed that there was no welcome box. Wherever I have stayed before the owners have left a little welcome box, and even if it only consists of bread, milk and eggs it shows that you have been thought about and it is important that you have a pleasant holiday. Once I had got the property clean enough to feel comfortable in I began to relax and enjoy the area. It is such a shame that Cart Lodge feels so neglected because it could be a really special place to stay. I feel it is very sad and I'm afraid this would go down as my worst experience with Sykes Holiday Cottages. I hope that my feedback will inspirt the owners to make some positive changes to their cottage.

- Mrs Novi, April 2019
Mrs Sullivan March 2019

“Very simple booking process with useful updates during period leading up to stay.”

The Cart Lodge is very remote, but that was stated in the listing, and was fine for us. A lovely stay in a peaceful setting.

- Mrs Sullivan, March 2019
Mr Chippendale March 2019

“Great place if you like being a bit remote.”

Very well appointed and comfortable. Nearest town Halesworth is 6 miles away with good eating options. Good number of village inns surrounding the area. Overall a great place to chill despite worst weeks weather of the year !

- Mr Chippendale, March 2019
Prof Farquharson July 2018

“The accommodation provided was excellent and exactly what we required for our family of 5.”

It was spacious and the open living/dining area made for a better family experience. It was clean,well equipped and dog friendly which ticked all the boxes for us. Its location, was remote and whilst it would have benefited from a nearby pub it was a lovely rural occasion and the secluded garden overlooking the wheat fields made it a very enjoyable holiday.

- Prof Farquharson, July 2018
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Holly Tree Farm

Halesworth 7 miles. A group of three luxury barn conversions, decorated to a standard of excellence with beautiful furnishings, guaranteed to make you feel right at home. Quirky and characterful, the vibrant décor and mesmerising charm is more than enough to make guests feel welcome. Upon entering, you will be greeted by the soothing ambience and heart-warming country cottage feel, which continues from the ground floor up. Each retreat boasts a contemporary open-plan living area, tied together with a spacious sitting room, a beautiful kitchen and a wonderful place to dine with your loved ones. From morning through to evening, you can make the most of this formation either by relaxing or socialising with your friends and family. You will be spoilt for choice when it comes to a peaceful night’s sleep, with the accommodation offering a diverse selection of bedrooms, all promising a comfortable place to unwind. With pure attention to detail, this sense of luxury follows the accommodation through to the classically designed bathrooms. Once you are ready for the day, spend some time enjoying the location by resting on the patio area, perhaps with a refreshing drink, as you reminisce over your adventures. Why not step out into the village, or take a trip further afield to the town of Halesworth. Full of character, with old buildings, a weekly market held on a Wednesday and a variety of shops, cafes and restaurants, there is something for all tastes. The beautiful Suffolk Heritage Coastline features unspoilt heathlands, whilst the delightful coastal towns of Southwold and Aldeburgh are all within a short drive. What’s more, the cities of Ipswich and Norwich both lie within touring distance, making this whole location a perfect base from which to discover Suffolk and beyond.

The property

A heart-warming barn conversion situated in the village of Cratfield near Halesworth, providing guests with a charming holiday experience all-year-round.

Perfect for families or friends, this retreat is laced with character, quirky features, and a country feel.

Boasting a wonderful lounge/kitchen/diner, a modern walk in shower and two bedrooms, the ground floor is a relaxing haven.

A spiral staircase leads up to two further bedrooms, located next to a shared bathroom with a shower attachment.

Make the most of your location by stepping outside to be at one with the countryside views.

Note: This property can be booked with Ref. 973842 and 974602, together they can sleep 21 people.

Summary

Four bedrooms: 1 x first floor double, 1 x first floor twin, 1 x ground floor double, 1 x ground floor twin
First floor bathroom with bath, shower over, basin and WC
Shower room with walk-in shower, basin and WC
Open plan living area with kitchen, dining area and sitting area.
Oil central heating
Electric oven and hob, microwave, fridge/freezer, washer/dryer, dishwasher, TV with Freeview, WiFi, selection of books and games
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair
Ample parking
Garden with patio and furniture
Two well-behaved pets welcome
Sorry, no smoking
Shop and pub 3 miles
Note: Shared wash room with washers, dryers, ironing boards
Please note this property is in a very rural location.

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About the location

HALESWORTH

Southwold 9 miles; Norwich 24 miles.

The delightful Suffolk market town of Halesworth is full of character, with old buildings, a weekly market held on a Wednesday and a variety of shops, cafes and restaurants, which are predominantly independent. The Halesworth Town Trail offers a walk through the town whilst learning about its history, whilst within easy reach is the gentle, undulating surrounding countryside, which is ideal for walkers, cyclists and birdwatchers. The beautiful Suffolk Heritage Coastline features unspoilt heathlands and the RSPB Minsmere Nature Reserve, whilst the internationally renowned Snape Maltings Concert Hall, and the delightful coastal towns of Southwold and Aldeburgh are all within a short drive. With the cities of Ipswich and Norwich both within touring distance, Halesworth is an ideal location from which to discover Suffolk.

Region Information

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

The Cart Lodge

Cratfield near Halesworth, Suffolk (Ref. 973831)

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Features

Reviews

“Expected the cottage to have an individual freezer (as listed in ambiguous description of this particular building).”

“We happily chose our holiday with Sykes well in advance and paid for it in full as we desperately needed a holiday.”

“The photos don't do justice to the feeling of space.”

“Although I must admit Cart Lodge was in an ideal situation, and it would have been perfect but for the fact that it really wasn't very clean.”

“Very simple booking process with useful updates during period leading up to stay.”

“Great place if you like being a bit remote.”