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  • Burns Cottage - Yorkshire Dales - 1103698 - photo 1

Burns Cottage

(Ref. 1103698)

Greta Bridge near Barnard Castle, Yorkshire Dales - North Show on map


Sykes rating

  • 14 Guests

  • 7 Bedrooms

  • 3 Bathrooms

  • Pets Yes


  • Hot tub
  • Off road parking
  • Ground floor bedroom
  • Sauna
  • Open fire
  • Garden / Patio
  • Cot available
  • Highchair available
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • one (5)
  • property (5)
  • bathroom (4)
  • issues (4)
  • bath (4)
  • hotel (4)

5 Customer Reviews

  • "Burns cottage upon arrival looked stunning with our stay being over Christmas the house had a lovely Christmas tree up with all the lights a very nice touch."

    Day 2 our main issues were noticed as a party of 15 we was spread out, but we noticed one side of the house the one via the main entrance through the games room/ 2nd dinning area had freezing cold water the entire stay, bath, shower sink tap water , we did inform the hotel (the Morritt hotel whom also own burns cottage) but no maintenance person came to check or see what was going on with it not even a phone call back ? So that was a huge Issue as all guest were then having to use 2 bathrooms between us, one being a 92 year old having to go back and fourth all the time. Second issue the utility room (second small kitchen) Freezing water never heated up the dryer was cold never dried any towels we washed? Third issue the sauna steam room didn’t work it never heated up the instructions/ manual were misleading we tried it every day and left it to heat for the time it required and nothing! Very disappointing Fourth issue was with the views from the windows facing the rear of the morritt hotel it was very scruffy boxes and rubbish all over not what you would expect to see . Over all disappointed with the price of burns cottage you would expect the property to be more maintained and the staff to be more acknowledgeable to issues been reported. With other property’s similar with more facilities and better reviews it requires some maintenance . Natalie

    Reviewed by Natalie3.4Dec 2023

  • "We really wanted to love this property which was spacious, had the hot tub & sauna to make it extra special & elements of the decor made it seem luxurious, but whilst we really enjoyed our time there, various issues took the shine off what should have been an amazing short break - it needs some attention to detail to make it 5 out of 5."

    Previous guests have fed back that providing a guest booklet/guide to the property would be helpful, but this wasn't available. As such, when we couldn't access the WiFi (again, an issue that previous guests mentioned) all we could do was muddle through ourselves then contact the hotel. The receptionist was helpful & did call back as agreed, but was unable to provide a password that worked. It wasn't until the following morning that I tried capitalising part of the password that we were lucky enough to get online. Later that day the maintenance man left a print out with the password on - what a shame this wasn't done in the first place. First thing Saturday morning we noticed that the heating had gone off. There was nothing we could see to rectify the issue so I contacted reception who said she'd send the maintenance man out. We went out for a couple of hours & when we returned, the chap was there & had restarted the boiler. He said it was an ongoing issue, but that it was remedied by pressing a button on the bottom of the boiler. He shut & locked door to the boiler so I asked if he could leave it open in case it happened again. If it had been left open with a note explaining how to restart to boiler, it would have saved everyone a bit of time & discomfort. When it was on it was lovely & warm. We had to avoid using a couple of toilets as they wouldnt drain properly. The shower in the first bathroom near the front door wasn't warm enough to use at all and a shower in en suite was hot but only dribbled water out. Useable but not great. Although we hadn't expected washing machines, we did have call to use one when a jumper got something spilled on it - we'd soaked it & just wanted to rinse & spin it dry. Tried both machines, neither was able to achieve a spin speed that dried the top out at all - perhaps a 'Do not use' sign on these (as well as the toilets?) might be appropriate? For a party of 14, there were not enough pans, which made cooking more challenging than it perhaps needed to be. On the surface it looked clean (bedding/towels were spot on) but other things weren't - we found an empty cider bottle in a cupboard & a black bag full of something outside the patio doors. Attention to detail lacking in places took away from some of the nicer features, as other guests have mentioned. The hot tub & sauna were great - no issues with those, though 2 hot tubs were advertised & only 1 was available. Overall, we were a bit disappointed that what on the surface looked like a wonderful property fell short in a number of areas.

    Reviewed by Nat3.8Dec 2022

  • "Burns Cottage is good place for a break with friends but could easily be a great place."

    Our party consisted of 9 people and there was lots of space, a large living area, dining room and kitchen with a second kitchen that was very useful. There are two separate smaller lounges that was really good when people wanted their own space for a while. The property has obviously evolved over the years with parts added on and finding your way around at first was interesting. Everywhere was clean (though some cobwebs in the corners), the beds were comfortable and having the two hot tubs was great. Some areas that could be improved: An instruction folder with wifi code, cooker etc.instructions would been really good instead of having to guess. Had to go the hotel for the code. Knowing where the heating thermostat was would have been useful. Bath plugs. 1 bath plug for three bath tubs! We reported this to hotel, we were told it had been ‘noted’ but no further plugs appeared. Wifi. Poor signal, only really usable in the central areas, not the bedrooms. TVs. There are lots of TVs but only the one in main lounge actually worked. We didn’t go to watch TV but it would have been useful for the housebound couple that were with us, who stayed in while the rest went for a walk or a trip into Barnard Castle. There were different problems, one needed a PIN number that was not available. Others needed batteries for the remotes and others that could be used did not connect to the wifi to use the built-in Netflix etc. as the signal was too weak. Although they had an arial attached no channels could be found with a search. Kitchen implements. No corkscrew or scissors to open packets etc. Although there were ample pint and wine glasses very few smaller glasses for gin and tonics etc. We used egg cups for shots! Better instructions for the sauna. Although instructions were provided they were misleading. We didn’t figure it out for the first 24 hours despite having two engineers in the party. Bathrooms. Despite having a lot of bathrooms, shower rooms and toilets most were on one side of the building. Our bedroom was one of two in an area where each had a double bed and a spiral staircase to an upstairs loft area that each contained two single beds. Great for families but only one one shower room nearby that would potentially be used by 8 people. We could have gone to the hotel repeatedly to try get these issues sorted but having failed to get bath plugs didn’t think it worthwhile. However it didn’t spoil the trip. Most of the issues would have been sorted if the staff had gone in and checked everything from time to time!

    Reviewed by Susan4.4Sep 2022

  • "The first impression of the property is good but on closer inspection there is a lack of attention to detail."

    Dirty skirting boards, doors, door handles and light switches, some beds without mattress protectors. The sauna didn’t work and neither did one of the showers. The bedding and towels were lovely and clean. We appreciated the hot tub. We had a lovely weekend but wouldn’t return.

    Reviewed by Jan3.1Sep 2022

  • "I have to say firstly that Burns Cottage is a very nice property but it is clear that is owned by a hotel rather than a family business who care for their accommodation."

    We arrived at 3:15pm (check in time was from 3pm) when we presented ourselves at the reception of the Morritt hotel for the keys collection we were told in no uncertain terms that we were early and the house was not ready. I pointed out that we were in fact late,! With no apology forthcoming we then had to wait a further hour & a half before asking again if the property was ready as we had frozen products in our cars & needed to get it into the freezer. Reluctantly they said we could enter the property it was now quarter to 5. When we entered the house it was clear that it hadn't been cleaned, with piles of towels in the lounge which we distributed to the various bathrooms etc. We had requested a highchair & cot neither of these were in the property so another trip back to the hotel to request these were bought to us. Neither of the two hot tubs were ready, one full but stone cold with the other with about 6 inches of water in it. On the hot tubs, on our return home the whole party of 15 came down with Hot tub folkiculitus skin infection which a number of the group had to have a course of antibiotics. This skin infection is caused by poorly maintained hot tubs. We have used Sykes many times in the past with no issues but I am surprised this property is on your list as it is no where near your usual standard. I could go on about the short comings of this property and its owners but won't bore you any longer. I certainly would not recommend this property to anyone. Thanks

    Reviewed by Sally2.2Aug 2022

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  • Seven bedrooms: 1 x ground-floor double with TV en-suite freestanding bath, walk-in shower, basin and WC, 1 x ground-floor double with TV and en-suite bath, basin and WC, 4 x ground-floor double with TV, 1 x twin
  • Ground-floor bathroom with bath, shower over, basin and WC
  • Cloakroom with basin and WC
  • Kitchen
  • Kitchen/diner
  • Dining room with TV
  • Dining room
  • Sitting room with open fire
  • First-floor sitting room
  • Snug
  • Sauna
  • Gas central heating with open fire
  • 2 x Oven, 2 x hob, microwave, 2 x fridge/freezer and dishwasher
  • 10 x TV, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Highchair and travel cot available on request
  • Ample off-road parking
  • Enclosed rear garden with lawned area, patio, furniture and 2 x hot tubs, Please note: hot tubs are not guaranteed to be up to temperature on arrival
  • Sorry, no smoking
  • Shop 3.8 miles, pub 0.1 miles
  • Note: There are several steps on the ground-floor in the living areas

The property

Barnard Castle 4 miles.

This family-friendly holiday home, Burns Cottage, is settled in the village of Greta Bridge in Durham.

It is spacious and stylish and just a stone's throw from a top-notch hotel, the Morrit Hotel and Spa, where you can enjoy home-cooked meals and local ales after a day filled with fun.

Be greeted by ample off-road parking before stepping inside to the entrance hallway, which is bright and airy and with plenty of room to leave your shoes.

The well-fitted kitchen has the appliances and amenities you need to make anything from quick meals to sumptuous feasts.

It has shaker-style cabinets and a dishwasher, giving a contemporary feel to the space and offers dining seating to enjoy meals together.

There is an additional kitchen and another dining room with a TV, so you don't have to worry about crowds.

Relax and unwind in a large sitting room in front of the open fire or venture upstairs to the first floor for a smaller living area to enjoy the peace and quiet.

Take advantage of the enclosed garden, which offers two hot tubs for a soothing soak; afterwards take a seat in the sauna to recuperate.

There is a ground-floor bathroom for a quick wash in the shower or a bubble-bath, as well as a cloakroom for your convenience.

When sleep calls, choose between seven well-presented bedrooms to rest your head, all with TVs and six are located on the ground floor.

There is an immaculate double room with an ensuite bathroom, a double bedroom complemented by an ensuite bathroom with a freestanding bath and four more doubles to choose from.

Spiral stairs lead to the twin bedroom on the first floor, which is ideal for the younger ones.

Jump in the car to visit Barnard Castle, with its rich history and beautiful countryside, there is something for everyone to enjoy.

The Bowes Museum is a must-see for art and history lovers.

With its extensive collection of paintings, furniture and artefacts, it is one of the most popular tourist attractions in the area.

Further afield, you can explore the town of Richmond, where the River Swale flows through the town, and its waterfalls are a popular tourist attraction.

The Green Howards Museum and Richmondshire Museum are also must-sees, and there are plenty of great restaurants and bars to enjoy in Richmond, too.

Be sure to take a trip to Durham, a vibrant city with plenty of attractions to keep you entertained.

The city's Central Park is a great place to spend a sunny afternoon, and the Museum of Life and Science is perfect for families with kids.

The Nasher Museum of Art is a must-see for art lovers, and there are plenty of great restaurants and bars in the area for when you need a break from sightseeing.

For a memorable escape to Durham, choose Burns Cottage.

Note: This property has a refundable Good Housekeeping bond of £500.

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About the location


Staindrop 6 miles; Richmond 13 miles; Darlington 16 miles; Durham 20 miles.

The market town of Barnard Castle is situated in the unspoilt countryside of Teesdale in County Durham. It stands on the site of an ancient Roman fort which crosses the river. The medieval ruins of the castle still tower over the river and are well worth a visit. Known affectionately as 'Barney’ by residents and visitors alike, the town boasts cobble streets, yards and back lanes, which were first laid out in the 12th century. The nearby Bowes Museum is well worth a visit and a wonderful way to spend a day wandering around this beautiful building and experiencing the fascinating exhibitions. Beautiful walking country is right on the doorstep of this lovely market town, with woodland walks and cycle routes and the Lake District, the Pennine and Teesdale Ways, and the River Tees and magnificent waterfalls at High Force are all within easy reach.

View more holiday cottages in Barnard Castle

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas