“Firstly the description of this property as a cottage, when it is plainly no more than a bed sit, was blatantly misleading.”
Oven was so in need of a good clean, it set off the fire alarm every time we used it and there was a shortage of oven ware.
Shared access to the garden does not work when both sets of occupants have dogs, so great care was needed when letting dogs out.
First few days went ok, till the bedsit above was let, and due to the presumably wooden floors, it sounded like a herd of wildebeest had moved in. We could hear every time the occupants moved, and that included night time toilet visits. This was the final straw, and we left two days early.
To be fair, despite the property being tiny, it was warm and reasonably comfortable, but severely let down by the above points.
Second cottage in in less than six months booked with Sykes, in my opinion lacking in several aspects, will make me thing long and hard before any repeat booking.
- Mr Murphy, January 2019
I am sorry that you feel that our property description is misleading. However, I do note that this is described as a “beautiful ground floor studio” on our website. Further to this we did also point out the shared access to the garden in our advertisement.
However, I would like to assure you that we have passed your comments on to the property owner. However, we were unfortunately not aware of these points during your stay and were therefore not in a position to help get your holiday back on track.
Sykes owner relations