The Snug

14 Customer Reviews

• "We had a great week, ideally situated for main street, Haworth, and neighbouring towns."

  Issue with the door lock was sorted promptly, could have done with another hand towel, but overall, we had a fab week thank you Pete & Sue

  Reviewed by Peter5.0★Sep 2026

• "Great location property basic but comfy everything we needed."

  Reviewed by Darren4.0★Jul 2026

• "It was very small."

  No instructions on how to work the cooker. There was about 3-4 feet between the settee and the hearth and behind the settee, just enough space to open the fridge door, dishwasher and cooker. The pictures on the website are deceptive in that, they are taken from an angle that makes the property appear bigger than it actually is.

  I’m so sorry our little cottage disappointed you. It’s always our hope that every guest’s stay will be wonderfully memorable. However I wish to assure you, unequivocably, that the photos depicting the cottage are 100% accurate. Not one single photo was changed or doctored or altered in any way. What you see in those photos is exactly what the cottage is. The cottage photos are taken by the property consultant at Sykes and not the owner. There is approximately 3 feet between the face of the kitchen and the back of the sofa. While not expansive, I believe this space would be considered adequate for most. The ‘Snug’ was built well over 200 years ago. And like many cottages in the village here, it’s size is reflective of the time. We strive to make sure every amenity is thought of, that it’s kept clean and cozy and charming. To be honest, we hadn’t thought of putting instructions into the booklet for the cooker, simply because It has 5 dials—. 4 burners and 1 oven and seemed straightforward. But please rest assured, we take your comments seriously, and will be adding an instruction sheet for the cooker, to the booklet. Once again, I’m sorry for your experience. But I do sincerely hope that the rest of your stay was lovely, and that you’ll come visit Haworth again. Property Owner

  Reviewed by Jackie2.0★Jun 2026

• "This is an absolute gem of a place and very easy for parking ."

  .short walks to pubs restaurants and pretty easy to get around The main Street in well worth a visit with plenty to observe... Loved it and would most definitely return.. next time for a longer period Thanks

  How very kind of you, David. Thank you so much for your comments. We're so glad you enjoyed the cottage and the area. Haworth is a really lovely little place! We'd love to see you back anytime. Thanks again! Property Owner

  Reviewed by David5.0★Mar 2026

• "Very comfortable and homely cottage"

  Reviewed by Sandra5.0★Aug 2025

• "Lovely little cottage."

  Excellent location. This cottage has everything you need for a weekend break...

  Reviewed by Denise5.0★Feb 2025

• "Very Cozy! We had a lovely weeklong stay at the Snug!"

  What a cozy little cottage. Has everything you could want. It was clean and comfortable and the log burner was so pleasant to sit in front of. The hosts graciously left biscuits and dog treats and a lovely assortment of coffees and teas. The town of Haworth was wonderful. Although it was unfortunate we were snowed in for a couple of days, The Snug was the perfect place to hunker down. We had everything we needed. From a soft comfortable bed  to the character filled living area.  And only a two minute walk to the quaint village pubs and shops.  Even in the snow it was fun! Highly recommended. Will come back again soon!

  Reviewed by Adam5.0★Jan 2025

• "A lovely little cottage, it has everything you could possibly need."

  So close to all the shops and pubs etc. We stayed Christmas week to be near family it was ideal.

  Reviewed by Jayne5.0★Dec 2024

• "Nice little cottage in a good location."

  Close to shops and eating places. The heating kept going on and off which made the cottage chilly at times. Also we were there for a week and only received a bath towel each and one hand towel.

  Thank you for your feedback. As the owners of the snug, we strive to make things as convenient and as accommodating as possible. The heaters in the house come with Complete operating instructions found in the welcome folder. Like many heaters, our heaters have a timing feature. So they will automatically go off Once the set time is reached. Simply set the timer for longer and the heaters will stay on. As is the standard, we supply two towels per guest per week. Of course if a guest requires additional, Simply contact us and we're happy to provide them. For stays longer than one week, we provide a fresh set of towels per guest, along with a complete turndown service. In general, if you have a question during your stay, we are always happy for you to contact us, so that we may help! Thanks! Property Owner

  Reviewed by Stephen4.0★Dec 2024

• "The property had clearly not been hoovered."

  There was hair (human and dog) all over the bedroom and stairs carpet. The microwave had a blanket in top, again covered in dog hair. I do not have a dog and have very short hair so to find long hair and dog hair was not nice. Admittedly, I only booked the property in my day of arrival which didn't give much notice, however, I would always expect a property to be clean. Although the listing said there was a starter for the fire, there was only 1 log which I thought a little lacking. The fridge door rack is broken so things fell out and the freezer is an ice box which has frosted over so there is no room for food. Over all I was very disappointed.

  I was dismayed to hear of your dissatisfaction with your recent stay. I fully understand your feelings with regard to the dog hair. That's unacceptable and was frankly a surprise to me. My housekeepers are generally extremely thorough. We do have pets stay at the property on a regular basis. Generally it's not a problem to keep the cottage thoroughly cleaned. My sincere apologies. We've discussed the issue with our cleaning staff to make sure that it never happens again. With regard to the icebox. the cleaners were puzzled by the comment. It seemed perfectly OK to them when they checked. The door rack in the refrigerator section has been repaired. I believe it was a recent damage. With regard to the fire supplies, With all due respect, we leave kindling and firestarter cubes along with matches. Although there may occasionally be logs left over, from the previous guest, we generally do not stock them. Once again, my apologies for any discomfort you experienced. We are sincere in our efforts to keep our beautiful little cottage clean and warm and inviting for guests. And we will always strive to do better. In the future, perhaps contacting our staff during your stay might be a good option. That way we can rectify the issues on the spot! Best regards, Lawrence Property Owner

  Reviewed by Linda2.0★Oct 2024

• "The cottage is in an ideal location , close to all the shops, plenty of places to eat and drink."

  Good bus links to Hebdon Bridge and Keighley. Would definitely stay again x

  Thanks so much! It was lovely to have you stay with us. Property Owner

  Reviewed by Angela5.0★Apr 2024

• "We really enjoyed our stay at the cottage."

  It is in a great location and was clean well maintained and tastefully converted. The only downside was the bathroom which did not have any sort of heating. This combined with a lack of effective ventilation caused the area around the window to be very mouldy which was a shame when everything else was great.

  Thank you for your comments! We appreciate your feedback. As new owners of our beautiful little cottage, we are keen to make it the most perfect little holiday stay. So as we we enter the colder and wetter months for the first time, we’re keen to identify items for improvement and attend to them. Our recent weeks of continual rain have no doubt helped to identify this issue as we’ve never encountered it previously, and we will take the opportunity to rectify the problem. Our sincerest hope is that you found your overall stay very enjoyable! Please rest assured we will attend to your comments and we would be pleased to welcome you back any time in the future. Kind Regards, Lawrence and Carolyn Property Owner

  Reviewed by Penelope4.0★Oct 2023

• "I had a wonderful weeks stay at this lovely little cottage."

  Beautifully appointed and tastefully furnished. It was very clean, cosy and warm and close to the great attractions of Haworth with easy access to the Moor. Terrific little place, thank you.

  Reviewed by Lorraine5.0★Sep 2023

• "Had a very pleasant 5 night stay at the snug - which is aptly named!"

  The cottage is well stocked with amenities and is decorated throughout to a good standard. We managed to find on street parking within a few minutes walk which was great. The location of the cottage in Haworth is excellent being only three minutes walk to Main Street. The hot water was plentiful and the water pressure very good for an invigorating shower. The sofa is lovely but very firm and the mattress on the double bed was a bit lumpy for our taste but I’m sure would be perfectly fine for others. The selection of teas and coffees provided for us to use was a lovely touch! I would unreservedly recommend the Snug for a cosy convenient stay in West Yorkshire. Thank you :)

  Reviewed by Penny4.0★Aug 2023

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