“No barbecue there that was shown in the advert .”
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Rude / unwelcoming lady at the leisure centre...
Would be better if leisure centre and wifi was included in the cost ..
Good base for visiting the Dales and would use again ..
Many thanks for taking the time to write feedback for your booking, I can see from the feedback that you have had a somewhat poor experience from the owner of this property.
Our processes at Sykes mean that we keep complete clarity between owners, Sykes and Customers.
On this occasion it would appear that you had a strained time with the leisure centre staff, unfortunately, we can’t assist with amenities that are local to our properties which don’t follow the same customer service values that we live by.
Our site provides all the relevant information required to inform our customers of charges and supplements on the property listings. This is the case with Wharf Lodge.
Once again, thank you so much for taking the time to advise us of any difficulty or pleasure you’ve experienced using our services.
Sykes owner relations
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