-
"Excellent stay and location great facility will defiantly will book agile."
One small issue, No keys for patio doors, could only open from inside, this didn't spoil our stay :)
Thank you for your feedback we are pleased to see that you had an excellent stay. We shall look into points you have raised for future improvements. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Don5.0★Sep 2024
-
"One toilet roll holder needs addressing in main bathroom,the rubbish collection ..."
One toilet roll holder needs addressing in main bathroom,the rubbish collection needs looking at put bin out as requested but not emptied,would have liked complimentary scones &cream; on arrival,as do other properties we’ve stayed in,but overall had a good stay
Thank you for taking the time to give us feedback. We are glad to see that you had a good stay. Scones are no longer provided due to the local surplier sadly having to closing their buisness. We shall look into the other points you have raised for future improvements. We hope to have the oppotunity to weclome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Kev3.4★Aug 2024
-
"We had a lovely stay."
Lovely property, well equipped with very comfortable beds. Nice and quiet at night. Lovely to see the sea when looking out from the decking area. Parking space just outside was handy. Beautiful short walk down to Carbis Bay.
Thank you for your feedback. We are glad that you had a lovely stay. We hope to have the opportunity to welcome you back in the future. Warm regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Susan5.0★Aug 2024
-
"Absolutely lovely apartment and the location was beautiful with sea views."
The carpets were a little dirty but other than that everything was outstanding!
Thank you for taking the time to give us feedback. We are pleased to see that the apartment was lovely and you enjoyed the views. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Kelsey4.7★Aug 2024
-
"Lovely cottage in a perfect location."
Thank you for your feedback, we hope to see you again in the near future. Kindest Regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Chris5.0★May 2024
-
"The appartment was very comfortable and in very cold weather the appartment was kept lovely and warm ."
there was a very good christmas tree with excellent decorations
thr lounge ,bedrooms and showers were all very clean and comfortable
this was rhe second time we stayed at Grenaker and hopefully not the last
Thank you very much for your lovely Feedback following your Christmas celebrations at Gennaker, we are so pleased you enjoyed your stay and look forward to welcoming you back again in the future. Best wishes, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Charles5.0★Dec 2022
-
"Stayed before."
Property and facilities are first rate, unfortunately the beds were too small and firm for our liking, which impacted on our break. The boiler in the second bedroom is also quite noisy and takes some getting used to.
Thank you for your feedback. We are pleased to hear that you liked the property and facilities, but were sorry to hear that the beds were not to your liking. Unfortunately this is down to personal preference but we have noted this and will feed it back to the owner. Thank you also for making us aware of the boiler. We hope to get the opportunity to welcome you back in the future.
Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Chris4.1★Oct 2022
-
"Had an excellent at Gennaker, the property was clean, light and had a high standard of appliances and furniture."
The location was convenient for touring the South West, we normally stay in St. Ives and was nice to not be in the constant traffic jam trying to get into St.Ives. It was convenient to the south west coastal path to walk into St. Ives (especially as it meant we passed the awesome Porthminster beach and cafe on the walk). It was a short walk to Carbis Beach which is safe, quite and very very clean (only thing to be aware of, its a VERY steep walk so is hard work on the walk back).
As in other reviews the walls are pretty thin so you can hear the neighbors, tbh this was not a big deal for us as we spent most of our time outside of the apartment. One important piece of feedback for the owner (which I believe has been repeated in other reviews), the instructions for the heating make no sense. They talk of turning a dial to 1, there are no dials on the heating controls only buttons. Luckily I have seen this type of heating control before so could work out how to turn the under floor heating on. However, if you have not seen this type of unit before it is VERY confusing, there are buttons on the control unit, buttons on the boiler and then dials on the thermostat in each room. I REALLY think you need to look at these instructions as the 'stress' of trying to work out the heating unit is a bad start to any holiday.
Anyhoo, we had a fab stay and apart from the heating instructions which is a minor minor point, this is a very good property which is good value for money. Thanks so much
Dear Mr Cooper, thank you very much for your informative Feedback following your holiday at Gennaker, we are very pleased to hear you enjoyed a “fab stay” at the property. With regards to the heating instructions, we are very sorry for any stress caused by these, one of our Team will attend the property this week and will check them and amend as required. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by John4.4★Apr 2022
-
"What a fabulous apartment."
It’s location was ideal, providing the opportunity to walk down to Carbis Bay beach, Carbis Bay Hotel and local restaurants. We also walked into St. Ives in less than 30 minutes along the beautiful coastal path.
The apartment itself was spotlessly clean, modern and excellently equipped with everything you could possibly need for any length of stay.
My recent visit was for a weekend away with girlfriends, however I will be returning at the first opportunity with my family as children would love it too. I would absolutely recommend.
Thank you for your wonderful feedback. We are so pleased you enjoyed your stay. We hope to welcome you back again with your family soon. Kindest Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Kate5.0★Mar 2022
-
"Fantastic apartment, clean, warm and cosy had everything we needed for our stay also a good location."
Reviewed by Lyn5.0★Feb 2022
-
"As per usual excellent apartment."
Perfect for walking into St Ives or using the train. We expect to climb hills in this area as we come down every year at least once and tend to use you as so reliable, clean and perfect accommodation.
One advisory please check light bulbs as only one working out of 4 in main bedroom ceiling lights
Reviewed by Caroline5.0★Sep 2021
-
"Was a lovely location but very hilly so would not recommend for the elderly."
Beautiful surroundings and Carbis bay beach is stunning. Good bus links and the scenic train was pleasant. Will definitely re visit.
Reviewed by Abigail3.8★Jul 2021
-
""House is very roomy and comfortable and only a 20 min walk to St Ives."
It is situated on quite a steep hill so not for the feint hearted. You can get the train or bus into many surrounding areas. The house is a great idea if you go out for the day then just wish to chill together on an evening"
HELEN HUMPHREY
ReviewAug 2019
-
""Gennaker was great, very clean."
comfortable and in a good location. It was handy we could park 2 cars. We like the Watermill pub at Lelant which has a lovely garden and serves good food. We have there quite a few times over the past few years. We found the Ghost walk quite entertaining. We also enjoyed the walk to Hayle and the walk near Godrevy."
S. Ford
TestimonialJul 2015
-
""We had a lovely holiday at Carbis bay, Gennaker was beyond our dreams every thing clean and spotless."
...faultless.....the nice touches made it home from home experience."
W. Luckarift
TestimonialJun 2015
-
""We were very pleased with the accommodation at Gennaker and really there is nothing to criticize."
The little touches I.e. scones and cream, chocolates, wine etc were very much appreciated as was being met when we arrived. We thought the area was lovely and Carbis Bay Beach excellent. We had good meals in St. Ives at the fish cafe and the fish restaurant on the front."
B. Burge
TestimonialJun 2015
-
""We had a lovely holiday Gennaker was first class every thing we wanted was available."
"
S. Etches
TestimonialJun 2015
-
""I couldn't fault anything about Gennaker, or the holiday."
Everything was done in exactly the way that was promised, and the apartment was a real home from home, was immaculately kept, very clean, and everything was there that we could have wished for. The children thoroughly enjoyed the use of the books and games, and also the Sky TV package, and the computer games supplied. You really have thought of everything."
T. Green
TestimonialMay 2015
-
""We had a lovely holiday staying at Gennaker."
Overall the standard of accommodation was great."
C. Bass
TestimonialMay 2015
-
""We had a fabulous holiday."
The weather could not have been better. The apartment was lovely, spacious, modern and clean. We spent many a morning on the beach taking advantage of the sun. Carbis bay beach is stunning. We walked in to St ives and used the train on another occasion. We did eat out in the evenings (although the apartment was fully equipped) often driving into Hayle. We also walked up to the Cornishman's arms and had an adequate meal."
S. Craig
TestimonialApr 2015
-
""We had a wonderful time at Gennaker as soon as turned right off the main road and saw the view of the coast - we were blown away."
The apartment is beautifully appointed, you do feel very at home there as soon as you arrive - we all said we would return again and I would recommend it wholeheartedly. The whole experience from our initial enquiry to our stay has been second to none, you really did make us feel that we were a valued customer and that you provide a prestige service."
P. Chadney
TestimonialApr 2015
-
""Just wanted to say that Gennaker was fantastic - shiney new and clean with everything we needed - thanks once again and we hope to return."
"
A. White
TestimonialMar 2015
-
""The booking process is very good, website easy to use, efficient service etc."
Gennaker didn't disappoint, inside the standard of accommodation was very good, well equipped, the housekeeper was most accommodating - arranging to meet us on arrival - the property was clean and there were no issues at all. Overall I was again very pleased with the whole experience and would book again next year."
G. Pownall
TestimonialMar 2015
-
""We were all delighted with the accommodation and the services within it, it was very clean and the little “touches” were most welcome."
We were greeted by your representative who was very helpful in settling us in. We will certainly be recommending the apartment to our family and friends. We look forward to booking a holiday with yourselves in the future."
A. Izzard
TestimonialFeb 2015
-
""Thank you for a lovely holiday we were very impressed with the quality of the accommodation, cleanliness, and the services offered."
A most enjoyable holiday, we look forward to booking with you again."
A. Avent
TestimonialJan 2015
-
""The apartment was lovely and my son now wants nintendo wii for christmas!"
The apartment had everything we required and it was a real home from home."
M. Mumford
TestimonialDec 2014
-
""We enjoyed out stay in Gennaker apartment."
The quality of the fit out and facilities was very good. The apartment was very clean and there were no issues."
A. Ross
TestimonialNov 2014
-
""I thought the Gennaker accommodation was everything, plus more than I and my partner Grant expected."
It was very clean and had all the facilities we could have needed."
M. Oates
TestimonialOct 2014
-
There are no reviews featuring this term
Show all reviews