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Verified booking
"It is a large, beautiful house in a great location with a lovely garden."
We rented it because some of us had been here three years ago and really liked it. At that time, the maximum capacity of the house was 10 people, and there were nine of us on that occasion. Now they have increased the capacity to 12 people, and that's where the problems begin.
On our previous stay, we were a group of friends. This time, two organisers came with a group of 10 other people on a retreat trip. As soon as we arrived, we found that the two extra places they had supposedly added were what they call "guest beds", which are actually folding beds with a terrible bed base and a mattress that is barely 5 cm thick. We immediately contacted the owner, and his only response was that no one had complained before, and basically that was what there was. He had an arrogant attitude and no intention of helping or looking for alternative solutions. The two people in our group who had to make do with these beds were the smallest, and even then one of them had to throw the mattress on the floor and end up sleeping there, because it was impossible with the base. These beds are NOT suitable for adults, and I doubt that even a child could sleep comfortably on them.
The house lacks proper maintenance. The mattress in room 2 is also in poor condition (it sags on one side). The blinds on several of the windows are broken. The room on the ground floor smells very damp and it is difficult to breathe in it, especially with a stuffy nose from a cold, as was the case with the people who slept there. When we arrived, the rubbish bin was overflowing, presumably because the previous tenants did not take care of it and neither did the person in charge of cleaning. The cleanliness, by the way, leaves a lot to be desired and there are quite a few cobwebs in the corners and windows. The toaster and dishwasher do not work properly, and despite the signs explaining how to use them, it is difficult to do so.
For all the above reasons, although it is a beautiful house with a lot of potential, we cannot recommend it.
Reviewed by Diana2.5★Jul 2025
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Verified booking
"Bonita y confortable
Bien situada."
Muy cerca del Jardín del Cáliz , del Tor y de la Abadía.Tambien cerca de supermercados y centro neuralgico
Tiene un precioso jardín y una estupenda cocina.
Las habitaciones bien cuidadas incluso la más pequeña.
Hubo cierto inconveniente con el agua caliente que resolvieron con celeridad y amabilidad.
Si tuviéramos que volver, repetiríamos sin dudar.
Gracias
Reviewed by Ana5.0★Apr 2025
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Verified booking
"We booked the house for my daughter's 40th birthday celebrations."
2 under 10s, a 15year old in wheelchair, 7 adults. It couldn't have been more perfect. Spacious, well equipped, loved the table tennis and fab having en suites for all. So close to town and all the sights Glastonbury had to offer.
Reviewed by Kris4.4★Mar 2025
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Verified booking
"Very nice property but has a few faults."
1. cold and draughty house. conservatory has a draft coming in and down your back. windows especially room 2 has window seals perished so allows draft and noise in
2. showers need attention especially attic room.( was published in folder but shouldn't be like that)
needs a good maintenance through out to bring up to spec
Reviewed by Richard3.1★Nov 2024
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Verified booking
"Lots of room for the eight of us."
The kitchen was very well stocked with cutlery,crockery etc. Loved the Neff up & over oven. The circuit breaker tripped a few times when the dishwasher was used. The house is in a great position to walk to town & to the Tor. There's some road noise,but that's not an issue. The towels were lovely & thick & white. & the sheets were nice & crisp. Very good.
Thanks for your lovely review I’m so glad you enjoyed the house and the ‘hotel style’ linen, it makes such a difference doesn’t it :) - and yes that oven door is a genius design!
Property Owner
Reviewed by Stewart5.0★Sep 2024
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Verified booking
"We and our seminar participants felt very comfortable in the house."
It is lovingly furnished and the garden invites you to linger.
It was a pity that the rooms and especially the dishes were not really clean. There was dust and cobwebs everywhere, the windows were dirty and we had to wash all the dishes again before we could use them.
A small note: the fuse kept blowing as soon as the light was on in the room on the first floor and several rooms on the second floor had their lights switched on.
Basically, the Tree of Life House is a beautiful vacation home that impresses with its proximity and location to the city center and also to the Chalice Well Garden, the White Spring and the Tor.
We felt very comfortable and could overlook the small blemishes. Our little highlight was the elf house.
Thank you so much for your feedback, it’s helpful to have brought to my attention. I have highlighted to the house managers /cleaners of the need to pay attention upwards and windows, especially after a busy summer of back to back bookings. I believe the lights played up as a result of a blocked shower overflowing in the top room above. The dishwasher will have a cleaning cycle and salt added.
I’m so glad you enjoyed your stay and made use of my little meditation hut ✨
Property Owner
Reviewed by Christina4.1★Aug 2024
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Verified booking
"The house is beautiful has pretty much everything you need and more."
One suggestion would be to take the wood fence away at the top of the hedge as it’s difficult to see what’s coming along the road when leaving the drive although this didn’t ruin our holiday at all. Another issue we had was with the washer dryer we couldn’t get it to dry no matter what program we used and the weather was against us so found it difficult. Again this didn’t ruin the stay for us just an observation. Would recommend this beautiful huge house for anyone wanting to stay in Glastonbury area.
Hi thanks for your lovely feedback, we are installing a mirror on the gate posts shortly to help with the visibility out of the driveway after other recent feedback on this, so glad you enjoyed your stay despite the British weather!
Property Owner
Reviewed by Rachel5.0★Aug 2024
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Verified booking
"Lovely house with comfortable rooms , nice kitchen and a beautiful yard."
We loved the location which was ideal to walk to town or the Tor. The upstairs bedroom on third floor was a good size and would have been better for 2 or 3 twin beds rather than the double with jumper beds - just an idea for the owner.
Thanks for your feedback and suggestion on the family room, I’m glad you enjoyed your stay and we hope to see you again
Property Owner
Reviewed by Alison4.4★Aug 2024
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Verified booking
"The Tree of Life cotrage is huge and we had plenty of space."
Centrally located in Glastonbury and within 5mins walk of the main town.
10mins drive to the Clarks Designer outlet, 20mins drive to Wells, 40mins to Longleat etc.
Fantastic base for getting out and about, as everything is relatively close by.
The house itself looks a lot better in the pictures, as some of it needs tlc.
Overall a nice place to stay, but could do with some maintenance.
Thank you for your nice review a rolling Maintenance programme is in place with the house manger and continues
Property Owner
Reviewed by Angela3.4★Aug 2024
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Verified booking
"Second time we have stayed and not been disappointed."
Enough of everything to cope with 9 people from the dining room, lounge area and bedrooms & bathrooms. Good pubs, restaurants and takeaways within easy walking distance.
So glad you enjoyed your second trip to the house, thank you for a lovely review, we very much hope to see you again :)
Property Owner
Reviewed by David5.0★Mar 2024
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Verified booking
"Lovely clean, comfortable, well equipped house."
Good parking and central for many walks and trips out.
Thanks so much for your feedback, I’m glad you enjoyed the house and your trip
Property Owner
Reviewed by Jill5.0★Feb 2024
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Verified booking
"Great property for a group booking."
Really comfortable beds and great showers. Fireplace meant we could sit outside in Winter and table tennis was great fun. Location is excellent, easy to walk into town or up the Tor!
So glad you enjoyed the fire pit area and your stay, thanks for the great review
Property Owner
Reviewed by Adrian4.7★Feb 2024
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Verified booking
"A very comfortable house, and ideal for several generations of adults (28-89) staying together."
Extremely well equipped and clean. Lovely to have a few provisions in.
I’m so glad you and your family enjoyed the house, thank you for your positive feedback
Property Owner
Reviewed by Fiona5.0★Dec 2023
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Verified booking
"Certainly, here's your feedback for the cottage:
"We had a fantastic stay at the cottage!"
The location was perfect, with easy access to the town and all the main attractions in Glastonbury. The house itself was lovely and cozy, making our group of 12 people feel right at home. A special highlight was the delightful little treat we found in the fridge – a thoughtful touch that added to our overall enjoyment of the stay. Thank you for making our trip memorable!" Joanna x
Thank you so much for your feedback, I’m glad you enjoyed the treats in the fridge!
Property Owner
Reviewed by Joanna5.0★Oct 2023
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Verified booking
"We really enjoyed our stay."
Each bedroom having an en-suite was a really bonus and having a table with enough chairs for everyone was a big plus. The garden is spacious and well kept and secure for the dog, and the drawer of doggy stuff in the laundry is a nice touch. Very nice property and an easy walk into Glastonbury.
Thanks so much for your feedback, I’m really glad you enjoyed your stay at Tree of Life House!
Property Owner
Reviewed by Hilary5.0★Sep 2023
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Verified booking
"There was 9 of us plus a baby and a dog, and we all had plenty of room and didn't feel constantly on top of each other."
The garden was a nice size and completley enclosed which was perfect for the dog. The house was lovely and within easy walking distance to everything. We had a wonderful time and plan on booking again. Will be letting firends know about this place as a wonderful homely place to go for a break.
Thanks so much for your positive feedback I’m glad you enjoyed your stay
Property Owner
Reviewed by Cherry4.7★Sep 2023
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Verified booking
"We loved everything about the house, it was clean and comfortable, and the tree ..."
We loved everything about the house, it was clean and comfortable, and the tree of life was amazing, and so near all amenities, everyone loved it, we had a maintenance problem on Sunday and it was dealt with in an hour and Trevor came back next morning to finish the job with no disruption to us, thank you for a wonderful holiday, would love to go again,
Reviewed by Brenda5.0★Jul 2023
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Verified booking
"Tree of Life House is practically perfect in every way."
Close to the town centre with comfortable furnishings, a beautiful, tranquil walled garden, and 5 ensuite rooms, it suited our party very well. We will definitely return and certainly recommend to friends and anyone else who would like to stay in Glastonbury. The housekeeper was also very helpful.
Points to note - we couldn't get the microwave to work, the towel rail in the attic room would not turn off, and more than 3 pint glasses were needed by our party which included 5 men! None of these things spoilt our stay though.
I’m so glad you enjoyed your stay and the house and hope you do return again :) Thank you for your feedback, the towel rail should only come on for a couple of hours morning and evening to dry towels but I’ll get it turned off for the summer!
Property Owner
Reviewed by Liz5.0★Jun 2023
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Verified booking
"I loved coming back to the Tree of Life house, as I was there first 6 months before."
I love the house, the beautiful garden, the living room, all the facilities.
We cought some colder days this time and it took about 1-2 days to really feel the house warming. Two set of keys would be helpful for more visitors but we managed well also with the key safe.
Overall, I loved it there and I'll definitely come back again!
Thank you so much for your lovely comments and return visit, I do hope you return again soon!
Property Owner
Reviewed by Oana5.0★Mar 2023
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Verified booking
"Really enjoyable stay, catered well for 9 people including ample parking."
Good location with easy access to the high street and long walks into the countryside.
From a maintenance perspective a couple of the bathroom taps "drip" over the surrounding surface when turned off and this is causing damage to the surrounding surface. The door from the conservatory into the garden has to be lifted slightly to close it. Both will be more costly to repair if left.
So glad you enjoyed your stay at the house!.
The conservatory door has dropped a little recently I noticed just before your visit. It is on the urgent Maintenace list thank you for highlighting. The taps are an unfortunate choice I inherited from former owners, something that will need to be replaced for sure when a long enough alternative can be found that is suitable for the position of the tap to sink. Whoever put them in went for style over substance … !
Property Owner
Reviewed by David4.7★Mar 2023
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Verified booking
"We thoroughly enjoyed our stay at this cottage but we were rather surprised to see as soon as we entered a notice saying “Breakages will be charged at £15 per item”."
Quiteset the tone for our return .
We have stayed at quite a few Sykes Cottages over the years and we were quite surprised to receive negative feedback from the owner.
When we arrived we discovered that a wooden chair was broken and the dishwasher tablet dispenser was also broken .
We are told that a new dishwasher door is required and suitable recompense will be needed for the wooden chair .
We were also verbally slapped on the wrist for not disposing of our rubbish in the correct manner although we believed that we had done so according to the owners manual.
We will not be returning.
Now b
Thank you for your feedback, the property has a housekeeping bond in place like most holiday homes to take care of any damage etc found after a stay. The signs have now been removed, having been left in place from the previous ownership. I'm glad you enjoyed your stay.
Property Owner
Reviewed by Jeffrey4.4★Feb 2023
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Verified booking
"We stayed here for a week as a whole family."
The new managers have taken over since we booked. We had problems with hot water but the maintenance team came straight out and got us up and running. The building is in need of some TLC and this has been recognised. The location is great for visiting Glastonbury town with lots of bars and restaurants. The Heating seemed to have a mind of its own. My mom gets very cold due to being poorly and it seemed like a constant battle to get heat. There were plenty of blow air heaters though to assist. I would recommend this holiday.
Thanks for your feedback and recommendation, I'm so glad the extra heaters helped your mother, the hot water and central heating issues been repaired now and a maintenance programme was put into place to take care of some upkeep outstanding from the last ownership.
Property Owner
Reviewed by Colette3.8★Feb 2023
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Verified booking
"House was great."
Fantastic facilities so everyone in our group had their own bathroom. Extremely well equipped, very clean and in great location for Glastonbury town centre and the Tor. Couple of things that could have made it even better-radiators in two of the bedrooms were off when we arrived so took a while to warm up on first night but extra electric heaters were appreciated. Bathroom sink tap design was poor as most ended up dripping. Sink in room 1 was very small considering size of room and water pressure-so regularly got soaked
Thanks for leaving a review Sarah and we are so pleased you thought our house was great. Much appreciated.
Property Owner
SarahOct 2022
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Verified booking
"It was a lovely property with a great garden and lots of parking."
One small discomfort was one person was in a put up camp bed not a proper bed but as it was only a couple of days this was fine.
SuzanneOct 2022
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Verified booking
"Really lovely house."
Would highly recommend to anyone who is likely for a property in the area. Great location for Glastonbury town.
Thanks Louise, we're glad you enjoyed the place.
Property Owner
LouiseJun 2022
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Verified booking
"We spent a great weekend at this cottage with extended family."
The house was well equipped with lovely bedrooms, all en-suite, and the kitchen and dining areas allowed us to have some nice family meals. The garden was lovely and perfect for Easter egg hunts. The kids also enjoyed the games room. The location in central Glastonbury was also good. The only minor niggles were the bathroom taps which were fancy-looking but impractical, and also there was a problem with the hot water running out in the top bedroom. But we had a wonderful stay and I would be happy to recommend it.
Thank you Gunilla. We're glad you enjoyed your stay.
Property Owner
GunillaApr 2022
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Verified booking
"Wonderful property that was perfect for my family as teens loved having their own room and en-suite."
Kitchen and living area great for dog owners as easy to keep clean and shut off upstairs and amazing garden that the dog loved. Fully equipped kitchen was a delight, perfect for any catering I wished to do. We thoroughly enjoyed the property and great location being so close to town and surrounding area.
Thank you so much for your kind review Nicola! We're thrilled that you enjoyed your stay at Number 27.
Property Owner
NicolaApr 2022
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