Ceris Lodge

7 Customer Reviews

• "We had a lovely stay in Ceris Lodge, the property is an excellent location for visiting Anglesey."

  Was lovely to sit out on the balcony enjoying the stunning views. Ceris lodge has everything you need for an enjoyable stay our dog also enjoyed. Only a short walk across Menai bridge where there's lots of places to eat and lovely walk around church Island.

  Reviewed by Tracey5.0★Feb 2024

• "Comfortable well equipped cottage in a great location."

  Housekeeper was very helpful and responded quickly to a minor query. Would not hesitate to book again in the future

  Reviewed by Susan5.0★Oct 2023

• "The owners had left a bottle of wine for us which was a nice touch, unfortunately as our stay progressed things went down-hill."

  The property was not to the standard expected. On arrival the toilet seat in the en-suite bathroom was not fixed properly, and one of the basin taps was at right angles to the sink, facing the other tap. Excellent response from the housekeeper who had the issues resolved in an hour. The property was very cold, and the downstairs bedroom area was damp. The wall at the bottom of the stairs was wet to the touch, and the en-suite bedroom had an ill-fitting external door which was drafty. The instruction book for the property contained incorrect information. It specified laundry bags to be used, but these were not provided. The instructions on how to use the central heating were incorrect, specifying a hive control which was not connected the the heating system. There was no ability to recycle, as all rubbish had to be placed in the single black bin outside. We actually vacated the property a day early, and would not be happy to recommend it. The place needs some updating, especially to resolve the damp issues, but also to ensure the instructions are correct for future users.

  Thank you for your feedback. We value guest reviews to enable us to monitor the quality of our properties. We have taken your maintenance notes on board and rectified these issues. Ceris Lodge is a very unique, historical property built into the hillside location nestled next to the Menai Suspension Bridge however all measures are in place to ensure guest comfort. I'm sorry that the information at the property was incorrect, had you had called our friendly team a member of staff would have been available to assist you 24 hours a day. The black bin is supplied by a private waste collection which is depot-sorted to allow ease of use for guests. Thank you for taking the time to bring this feedback to our attention, we hope you continue to choose us in the future. The Menai Team. Property Owner

  Reviewed by Nigel2.8★Sep 2023

• "A very well-equipped and beautifully-located cottage with glorious views of the Menai Strait."

  Very conveniently located for many attractions including Plas Newydd, Castell Penryn, Bodnant and Plas Mawr. The en suite bathroom is tiny and the loo seat is broken. Would it take so much to fix it? The cold tap is prone to pouring on to the floor if not held in place. Fortunately there are two more loos and hand basins. The beds were huge and comfortable and we slept very well with no noise from the bridge. The welcome fizz was a nice gesture - thank you. All in all a comfortable stay. We would come again.

  Reviewed by Gill4.7★Sep 2023

• "Stayed at Ceris lodge for 5 nights, lovely well equipped cottage."

  Easy access across the Menai bridge to visit various places of Anglesey. We would definitely stay again

  Reviewed by Angela4.4★Jul 2023

• "We were so disappointed !"

  ! when we arrived the lodge it looked so run down all the windows were dirty the wheelie bin was outside full and very smelly not been emptied for a while lots of rubbish in bushes where we had to park not a great start .went in unpleasant musty smell lounge floor needs sanding and re vanishing ripped vinyl in kitchen patio doors need attention garden so over grown bedding in one room not ironed and in main room the bedding very damp ,very noisy drains down stairs loo would not flush ,stayed one night and left very very disappointed we are full time cares and this was are only break this year no mention of any kind of refund this property if far from the 4 ticks or stars it was advertised as I will Not be booking with Sykes cottages again

  Reviewed by Tracy1.6★Jun 2023

• "Great view superb location."

  Private parking. We loved the balcony for meals and drinks over looking the straights. Overall it was an enjoyable stay

  Reviewed by Rita4.4★Jun 2023

• There are no reviews featuring this term Show all reviews