Dingles Cottage

26 Customer Reviews

• "We struggled for half an hour to open the key safe."

  The property is delightful, warm and welcoming and clearly it’s renovation is of a high standard and tastefully decorated and equipped.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. We will keep an eye on the key safe. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Colin Stuart5.0★Apr 2024

• "Love this cottage, this is our second stay, the location between Rock and Polzeath is perfect."

  You need remove the reference to the pub as it is currently closed down and was in our last stay in November as well. The only issue we had was on a day of very heavy rain, water was dripping from the light in the ground floor shower room. I will book this again for later in the year

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. Well spotted on the pub reference! We will look into the shower room. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Mark4.7★Mar 2024

• "Hi the heated towel rail in the shower room doesn’t work, there are cobwebs that are months old, but the biggest issue was the underfloor heating that even if you turned off, was still pumping so we needed to open the living room windows in November as we found it too hot!"

  The location other than scary beside the church and grave stones was perfect, 5 mins to Rock with a ferry to Padstow, 10 mins to Polzeath and excellent food at the Pittyme Inn Rock or Oyster Catcher in Polzeath. Mawgan Porth Beach is amassing as is the Merrymoor Inn. Cornwall just rocks.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Mark2.8★Nov 2023

• "We chose Dingles Cottage as it ticked all the boxes we needed, especially having a downstairs bedroom with en suite."

  The upstairs bedroom and bathroom were very spacious. Whilst the bath had a shower head attachment, there is no stand-up shower upstairs, only one downstairs. The cottage is a delightful stone building with an extension. The main body of the cottage is lovely and equipped to a high standard, with quality goods and furnishings from Joseph Joseph, Royal Worcester fine bone china and Marks & Spencer to name a few. The two sofas were the comfiest we have sat on at any holiday rental! The cottage was clean and tidy when we arrived. The cottage is tucked away down a private drive and is in a very quiet area. Torches are a must if you go out after dark! One of the neighbours was very friendly. At no stage during our stay were we cold as the heating ran efficiently. Sadly, there was often a smell of oil from the heating, especially in the porch and sometimes in the kitchen. The garden is quite private but is open on both sides to the front of the house and driveway, so is not secure if you take a dog. One of the local dogs was spotted occasionally in the back garden! The downstairs bedroom is clearly suffering from a damp issue: the smell of mould / damp was very strong and the walls around the heads of the beds were covered in black mould. There were no headboards on the beds so pillows rested on these damp walls. Over the course of the five days we were there, the mould exacerbated breathing difficulties in the guest sleeping in that room. This is clearly an issue which needs resolving with some sense of urgency. Whilst we were there, we discovered a leak in the downstairs shower room, which initially we thought was from the toilet, having read previous reviews which mentioned a leaking toilet. The maintenance team came out later on in the same day as we reported it, but could find no leak. We were told to not use it as we had an upstairs bathroom, which clearly wasn’t an option for someone with mobility issues! So we had to continue using that en suite! For a couple of days, all seemed fine but then on Tuesday we discovered that the leak was coming through the light fitting and dripping onto the floor when it was raining. We rang the office who got someone out to look at it straight away as clearly water and electricity do not mix. The maintenance team decided that a roofer was needed and went away. The owner had to be contacted before the issue could be resolved. There was no bucket or similar in which to catch the drips, nor any floor mop to wipe the floor dry. We began to feel unsafe in the cottage as the rain was forecast to get much worse with a named storm due to cover the area on Thursday. We curtailed our holiday on Wednesday, informing the local office that we were leaving, with our reasons. We were told that someone would be in touch in the next day or two. It is now a week later and I have still not heard back from Sykes / John Bray, apart from them asking me for photos of the issues. These two issues, which were clearly fairly major, were such a shame as the rest of the cottage was perfect for us. We would have loved to have stayed the full week but just didn’t feel safe anymore with water coming through the light fitting and running the risk of slips and falls on the wet stone floor, especially at night.

  Reviewed by Claire3.1★Oct 2023

• "A beautiful property in an idyllic location."

  Warm, comfortable and very peaceful. We wouldn’t hesitate to return. A guest book would be a great addition and give the cottage a more ‘loved’ feel. However some thoughts which don’t detract from the cottage but may help if you are visiting. Familiarise yourself with the location as there are no signs and it is along a very narrow private drive. There is no welcome pack, and no ‘left overs’ in terms of salt/pepper etc. so pack everything. There are ample pots/pans/utensils but no instruction book for the oven which would have been useful. If you plan to make use of the log burner, you will need to take/purchase supplies as nothing provided. These are all minor points and don’t detract from the cottage itself but could make a beautiful property, outstanding.

  Thank you for taking the time to share your feedback with us. We are so pleased to hear that you found the property comfortable and enjoyed your stay. Thank you for your suggestions on how to improve the property, all feedback is shared with the owner. We look forward to welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Gill4.7★Oct 2023

• "We thought that the cottage was perfect, we loved the location and really enjoyed our stay."

  We would love to book again for next year.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Tracy5.0★Oct 2023

• "Lovely cosy and comfortable cottage."

  We would certainly stay again if visiting the area. Cottage generally well equipped but lacked a few essential items ie tea towels, oven gloves, hair dryer. Also there were only two dishwasher tablets provided (probably left by another guest) and no washing powder. We did ask the management company for tea towels on our arrival but they didn't arrive as promised so we bought one ourselves instead.

  Thank you for your kind comments, we are pleased you enjoyed your stay, The issues raised have been passed to our housekeeping department. We hope we can welcome you back in the near future. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Richard4.7★Oct 2023

• "9am checkout is very early if you are expecting customers to remove linen and have dishes washed before customers leave."

  Doesn’t leave much time for breakfast when you are on holiday.

  Thank you for your comments, the departure time for guests is 9.30am, this then gives our cleaners and maintenance people time to deal with any issues before the next check-in at 4pm. I hope we con welcome you back very soon. John Bray Cornish Holidays on behalf of the owners Property Owner

  Reviewed by Mark4.1★Sep 2023

• "I had a really great week at the very well equipped cottage on my own with my dog."

  It was very peaceful and the double bed was SO comfortable. The front and back gardens are lovely and I used the table and chairs from the summerhouse to sit outside. The house seems much bigger on the inside - so it felt very spacious. I arrived quite late on the Friday night (my fault!) but it would have been useful to have had more specific directions (to direct me down the lane towards the church). Wouldn’t have been an issue in the daylight as I could have seen the church’s steeple! Having stayed a lot in and around the general area over the years - it would have been a nice touch to have had a little ‘welcome pack’ - maybe some milk, teabags etc - nothing fancy. Also there was no loo paper in the bathroom downstairs - not a disaster though!

  Thank you for your feedback from your stay at Dingles Cottage; we are so glad you enjoyed it so much. I'm sorry if there was no welcome hamper for your arrival - these are provided at the owner's discretion so is something for them to consider for the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Andrew5.0★Aug 2023

• "We have just completed an 11 night stay at Dingles cottage and we really enjoyed the cottage."

  My daughter was really happy having an on suite. The cottage was really clean and had everything we needed for our home stay. There is also access to the holiday park which has a shop and facilities to amuse the kids if you need. If we were to stay in the area again we would have no issue in choosing The cottage again.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Steven5.0★Jul 2023

• "When we booked the property?"

  It should of stated the check in and check out times. You would presume that they would be standard with a a check in around 3-4 which there was and a check out of 10-11. Instead it was a check out at 9.30 on a Sunday which should of been stated at the time of booking. When I asked if this could be extended even by 30mins I was told no, really not great service. The cleanliness was not great either, there was cobwebs & dust everywhere and stains on the bedsheets. I appreciate it is a old property and there will be the odd cobweb but the cottage had clearly not been cleaned properly. It did not smell great either. It was much more dated than portrayed in the advert. Lovely location and beds were comfortable.

  Thank you for your feedback. We are sorry for the inconvenience caused by these cleanliness issues. Your comments have been passed on to the team here at John Bray Cornish Holidays. Regarding the check out time, this is stated on our website and also on the emails our guests receive prior to their stay and we are afraid we have to stick to them to give our caretakers the time needed to get the property ready again. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jennifer2.2★Jul 2023

• "Great property"

  Thank you for taking the time to leave feedback, we love to hear that you liked the property and we look forward to welcoming you back to North Cornwall again soon. John Brays Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Hamish5.0★May 2023

• "Another wonderful stay at Dingles Cottage."

  Absolutely love the new sofas and rug. Just a gorgeous tranquil location. Really enjoyed the church bells ringing during HM King Charles III's Coronation.

  Thank you for taking the time to leave a review, we are so glad you enjoyed your stay at dingles cottage and we do hope to welcome you back to North Cornwall again soon. John Brays Cornish Holiday on behalf of the owners. Property Owner

  Reviewed by Vanessa5.0★May 2023

• "Lovely cottage, in a great location!"

  Reviewed by Oliver5.0★Apr 2023

• "Loved the cottage, looking at earlier feedback the owner has clearly taken positive steps to address those points raised."

  A great character cottage, well-equipped and warm downstairs. A welcome starter pack of logs/firelighter/kindling would have been appreciated. A couple of minor issues were swiftly addressed and did not negatively impact our stay. Fantastic quiet location (it was March), close to the coast and also inland walks but set within neat, dog friendly grounds. A great, welcoming pub' nearby with a good menu. I would certainly come again!

  Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these minor issues during your visit but thank you for your patience and understanding whilst we sorted them for you. We hope we can welcome you back to north Cornwall in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Brian4.4★Mar 2023

• "The cottage is lovely and in a beautiful spot but there are some faults."

  The stable doors at the front need repairing and it is very hard to open the bottom door. Advertised with an electric fire (not supplied) also advertised with a log burner. There are no tools to be able to use the log burner. The glass doors in the dining area were really draughty. We found it very hard to keep warm. There were a lot of cobwebs, over the cooker hood, walls and the one wardrobe supplied, also loads of dead insects in the wardrobe. Very hard to initially find the cottage in the dark, it would have been helpful to know it was along a private road. The road was full of deep puddles and very hard to get our bikes through. Just a postcode doesn't pinpoint the cottage. We also found the bed and sofas uncomfortable. The bed is very hard and the sofa I struggled to sit on and unfortunately it gave me sciatica.

  Many thanks for taking the time to leave your feedback. We really appreciate your comments, these have been passed onto the relevant departments to be looked into. We have now added What.3.Words to the directions so the property will be easier to find in the future. We look forward to inviting you back to North Cornwall again soon. John Bray on behalf of the owner. Property Owner

  Reviewed by Chris2.8★Dec 2022

• "Great house, much more spacious than we expected."

  Had everything we needed for a family visit. Kitchen well equipped - we managed to bake a cake and cook a roast with no issues. Easy to book and check in etc as always with Sykes and John Bray. Only criticism is the mattress in the main bedroom needs replacing, I’ve seen on other feedback that it has been replaced recently, if it has it needs doing again with a better quality mattress. It had two dips on each side and a lump in the middle. We turned it which helped but really needs replacing. We’re wanting to book again for February but would be looking for assurance that the mattress has been dealt with.

  We have been reviewing all of our feedback over this years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Charlotte4.7★Oct 2022

• "We're so thrilled with Dingles Cottage!"

  The cleanliness was brilliant and the facilities excellent. The furnishings are modern and comfortable. I don't feel the photographs properly do it justice as it seems more spacious and light in real life. We have stayed in cottages before in this coastal area and have to say that this one has been our favourite. We will definitely book again. Thank you so much to the owners, for sharing your beautiful property!

  Thank you kindly for your comments and feedback, it is great to hear just how much you loved your stay! We hope we can welcome you back in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Tracy4.7★Oct 2022

• "Another lovely stay in Cornwall and in particular Dingles Cottage in St Minver."

  A lovely, quaint, traditional stone cottage tucked away down a quiet lane behind the church. This was our second stay at the cottage and its beginning to show a little bit of wear. As someone's mentioned before, the bathroom door scrapes on the floor and the double mattress isn't the most comfortable, and perhaps it's in need of some TLC and updating in a few areas (a more thoroughclean before arrivals too). However, this doesn't detract from how cosy the cottage feels and its convenience to all the major tourist areas. Will we stay there again....? Yes, definitely!!

  Thank you for taking the time to give us some feedback on your stay. We are glad that you had a lovely stay at Dingles Cottage and are sorry that you didn't find the mattress the most most comfortable. This mattress was changed a couple of months ago by the owner. We look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Colin4.1★Aug 2022

• "The quality of the appliances and equipment was very good."

  The cottage was in a lovely location, and very peaceful, with a lovely secluded little garden, with very nice garden furniture. Our only negative was the 5ft bed, the mattress was past its best and would benefit from replacing, and I would recommend one of the more modern ones.

  Thank you so much for your feedback. It is great to hear you had such a fantastic time! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Fergus4.4★Jun 2022

• "Cottage wasn’t clearly identified, unsure it was correct cottage."

  Outside area around the bins was untidy ( old door ). Large cobwebs around some windows ,summerhouse needed cleaning. An Ant problem in downstairs shower room. Upstairs bathroom door not closing properly and floors getting damaged. Other than these issues we had a lovely stay in Cornwall. Hope this is helpful to you.

  Thank you for your feedback and letting us know of these issues, we have reported these to our housekeeping and maintenance teams to sort for future. We are glad you still managed to enjoy the property and we would love to welcome you back in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Liz3.4★Jun 2022

• "Had a great stay in Dingles Cottage which l thought was a fabulous property in a good location, it was well equipped with everything you could need."

  Hopefully a return stay in the future

  We have been reviewing all of our feedback over last years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays. We are glad to hear you enjoyed your visit and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Fran5.0★Jun 2022

• "Although in a lovely setting the road access was full of pot holes."

  The second bedroom would have been cramped for 2 adults. There was a musty smell due to the inefficiency of the extractor fan and the towel-rail/ heater not working. In addition I had to deal daily with the ants, obviously nesting behind the shower wall! The rest of the house and garden was comfortable with everything we needed. The end of holiday is partly spoilt by the company's rules of vacating by 9am !!

  Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit and we only wish you made us aware during your stay so we could have sorted them for you. Your comments have been passed on to the team at John Bray Cornish Holidays. We hope we can welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Marilyn2.8★May 2022

• "It was everything we hoped it would be."

  Quiet, great location, clean with everything needed for our stay

  Reviewed by Hamish5.0★May 2022

• "Lovely cottage in a peaceful location , adequately furnished and clean, however the property does suffer from dampness and black mould."

  Thank you for your feedback. Sorry to hear the about the damp and black mould situation, we will liaise with the owner, but glad it did not in any way spoil your holiday. Look forward to seeing you soon. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Chris4.4★Dec 2021

• "We really enjoyed our stay at Dingles Cottage as always."

  The new arrangements with bedding were a real bonus....so lovely to arrive and find the beds all made up, this really made a difference. The welcome food package was also appreciated but it would be useful to know before arrival what is to be provided so that we do not "double up". Our favourite restaurant is Nathan Outlaws Fish Kitchen in Port Isac, we go there every year and it never disappoints. Also all their food is gluten free ..even the battered things which is good for me because I am coeliac.

  Mrs. Vivienne FlintMay 2019

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