3 Argyle House

10 Customer Reviews

• "The flat is lovely and from the moment we stepped in until we left we had a fantastic time."

  It had everything we needed for working from a different place for a week. We loved hearing and seeing the sea everyday. The place was very clean and tidy. When we arrived we received an amazing Welcome Pack and a pint of milk in the fridge which was unexpected and so lovely, thank you. We had a couple of small maintenance problems on the last day and they were fixed so quickly by the company which is fantastic. Would definitely stay again and would use Lyme Bay Holidays again Thank you Suzanne and Abi

  Dear Suzanne and Abi, I am so pleased that you had such a good week. Your positive comments really made my day! The flat has recently been re-decorated and re-carpeted, so it was lovely to hear that the improvements are appreciated. I look forward to welcoming you back soon! Property Owner

  Reviewed by Suzanne5.0★Feb 2024

• "The place was a little tired, also beds a little lumpy, a strong smell of damp and a washing machine that stunk."

  Location was perfect , and views were amazing , but the smell was disappointing

  We are pleased that you enjoyed the amazing sea views afforded from several windows in the apartment. The owner is planning to make some updates shortly, including new carpet, redecorating, kitchen unit upgrade, which will improve the look and feel of the apartment. The Lyme Bay Team Property Owner

  Reviewed by Natalie3.1★Oct 2023

• "Comfortable rooms (we didn't use the tiny bunk room) and a great location."

  Was clean and tidy on arrival and with a nice welcome pack. Facilities were fine although more crockery would make better use of the dishwasher. My only gripe would be that the wonderful views are spoilt by the more than 10 panels that have internal condensation.

  Reviewed by Andy4.7★Sep 2023

• "The location of the flat and the view was amazing."

  This was the best thing about the property. However we paid £662 for 3 nights. For this price we did not expect to find a flat that was so tired and uncared for (not obvious from the photos). Given the cost, we also did not expect to find:- - Tea stained cups - A dirty fridge - Two blue ikea bags (full of laundry?) that were left in front of the internal front door for the duration of our stay despite me speaking to someone in the office and asking that they be removed - Kitchen cupboards which were ill fitting (doors) and head height cupboards which kept coming off the runners - Dishwasher needed filling with salt and rinse aid but there wasn't any - fittings inside this appliance had come loose. Obviously not a huge problem by itself but with everything else, just added to the sense that everything was uncared for. - No working light in kids bedroom Poor value for money

  Thank you for your comments which we will pass onto the owner. The property has recently undergone an independent grading assessment and achieved a 3 tick rating. The Lyme Bay Team Owner reply: I apologise for the issues that you raised. I have discussed these with the housekeeping team. I was last in the flat a couple of weeks before your stay and was satisfied that it was clean, fresh and all working well. There should have been replacement lightbulbs in the kitchen, or maintenance would have been happy to change it for you. Rinse aid and salt are not needed with the type of dishwasher tablets that our cleaners supply. The team apologise for the other issues that you experienced, an apparent oversight by the cleaners. I agree, the kitchen overhead cupboards are a bit awkward: it was hard fitting them in as the ceiling slopes, a hazard of a Georgian property, but this is the first complaint I have had about them in more than 20 years. We take your comments to heart and try to make your experience as comfortable as possible. Sadly in the age of online reviews our many satisfied clients tend not to review, or do not publish, which can give a distorted impression. We have many holidaymakers who return year after year and love the position, cosiness and quirky nature of the flat. Property Owner

  Reviewed by Angharad1.9★May 2023

• "We had a truly wonderful stay and the house was lovely."

  The view from the windows onto the sea were beautiful Thank you! The only very minor issue was the tap in the bathroom couldn't be turned off.

  Reviewed by Amy4.7★Nov 2022

• "Slightly disappointed that the dripping tap in the bathroom which we reported ..."

  Slightly disappointed that the dripping tap in the bathroom which we reported was not dealt with despite receiving a text that it had been

  Reviewed by Donald4.4★Nov 2022

• "The apartment does need some money spent to improve the bedding and comfort of chairs etc, but the location is amazing and that is what you are paying for."

  Not being able to park close was inconvenient but we knew that before we rented. Overall a great couple of days stay in a beautiful beachfront location.

  Reviewed by David3.8★Aug 2022

• "Second time we have stayed here and we have loved both visits."

  We certainly will be back again to stay. Lovely to wake up to the sound of the sea each morning . Weather was great and the views from the windows were excellent.

  Thank you for your lovely comments, it means a lot. I am so glad that you enjoyed your stay and hope to see you return again soon! Property Owner

  Reviewed by Sean5.0★Jul 2022

• "The position of the property was of course lovely overlooking the sea."

  But the property itself was shabby and uncared for. A broken chair, a cupboard off it's hinges in the kitchen, cracked plates, are not welcoming. Bunk beds in a room that can barely fit a single bed suggests wanting income more than guests' comfort. We were disappointed.

  I am very sorry that your stay did not meet your expectations. We are proud to have had many years of holidaymakers who happily return every year, and we take your comfort and satisfaction very seriously. Sadly a chair was broken by a previous holidaymaker. It was replaced immediately when I was alerted to it, as were damaged kitchen items. The little bunk room is very tight, but on balance we find that families prefer the extra bunk to a single bed. Your comments on this are valuable and noted. As part of one of the most historic properties on the seafront, with wonderful light and views, we try to do all we can to ensure that holidaymakers have a happy and relaxing stay in our apartment. I apologise that this did not occur on this occasion. T Property Owner

  Reviewed by Belinda1.9★May 2022

• "We left one night early so we could lounge in our own sofa and sleep in our own bed."

  We have never looked forward so much to going home and our home comforts while away as much as this break. Normally we don’t want to leave. The double bed gave us bad back and aches. Out of desperation one night, unable to sleep and seeking solution, we finally thought of flipping and turning the mattress top to toe. We managed to have better sleep for the last two nights. Wondering why we didn’t think of that earlier. The sofa and armchairs should be retired! They gave us sore bums after an afternoon of watching Eastboune tennis on a rainy day. The chairs in the kitchen are finger death traps. We managed to sought out two chairs that are not and used them. The only redeeming thing about the flat is the view. We have many photos of the sea view. This is not a place we will return to.

  Reviewed by Lucy3.1★Jun 2021

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