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"Lovely place to stay clean everything you need perfect location."
..will be staying there again
Reviewed by Michael5.0★Nov 2023
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"A well located and appointed bungalow."
Ideally situated for either countryside walks or Lyme Regis seafront. We had a lovely short break with our dog, Lola not using the car from arrival to departure.
Reviewed by Alun5.0★Oct 2023
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"The property is in an excellent location so you can easily walk into Lyme Regis but also quiet too and you can easily get put to go to other places if you want."
A good range of facilities. Nice outdoor areas available too. Overall a great choice if you want to visit the area
Reviewed by Paul4.1★Aug 2023
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"Lovely property, comfortable and clean."
Pretty and easy walk into town along the river path. Really enjoyed a relaxing stay. Thank you
We’re glad you had a good holiday. We are really lucky with the location because it’s so easy to walk to the front but so quiet by the river.
Property Owner
Reviewed by Nicola5.0★Jul 2023
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"We were very disappointed to receive an email on the first morning of our holiday (email not seen till arrived) that the next door neighbour was having solar panels fitted."
On contacting LBH (phone) we were advised that these works would only take about half a day. This proved to be inaccurate. The scaffolding was taken down on about the Monday, workers then reappeared on Weds afternoon and had a half day getting the property ready for the solar panels, they then returned on the Thurs morning and were still there at 2.30 when we decided to vacate the property and go home.
We were obviously misinformed about the length and the times of the works and the drilling etc had an impact on our enjoyment of the property.
I would also add that I was not impressed that I had to ring LBH to ask questions regarding the works as I could not respond to their email advising of the issues. Also, having spoken to someone (Mia I think) at LBH I was promised a call back on my mobile phone within 30 mins which never happened, however, on returning home there was a phone message on my landline, not much use as I was obvioulsy not at home.
I did infact notice a message on my LBH account which I was unable to respond to and could not be bothered to ring again.
I think that LBH need to change the way they expect clients to liaise with them, firstly by allowing emails from them to be replied to. Also, by allowing messages on the LBH account to be responded to. It almost seems that you do not want to deal with issues and therefore make it has inconvenient as possible for holiday makers to raise issues.
Firstly we are pleased to advise that the solar panel installation work was completed on Thursday afternoon so there will not be any disruption to any future bookings.
The property owner liaised with the owner next door to keep us informed of the schedule of works, and we did relay this information to you as soon as we could. Unfortunately there was no mobile phone number on your booking so we could only leave a message on your landline and via email. We always want to be honest with guests in these situations, and try our best to keep people informed, given the information provided from third parties. We sincerely apologise if you feel that we didn't keep you appropriately informed on this occasion.
We hope that you enjoyed your stay in Lyme and had the opportunity to enjoy the beaches and surrounding countryside during a period of the recent sunny weather.
The Lyme Bay Team
Property Owner
Reviewed by Susan3.8★Jun 2023
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"The property is just lovely."
So bright and clean and well furnished. The only things missing are an ice cube tray and possibly an electric fan but we did visit at a particularly hot time so realise that it wouldn't always be necessary.
Parking was a bit difficult but only because other people had parked outside their garages or down by the wall which made it hard for us who were trying to use the garage as instructed.
Welcome pack is really lovely and so generous. We would definitely come back and would recommend to our friends and family.
We’re glad you enjoyed it and you had great weather. There should have been an ice cube tray there but we have put another one in.
Property Owner
Reviewed by Jacqueline4.4★Jun 2023
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"The accommodation was really clean, comfortable and in a great location."
Lovely walk along the river to get down to the mill and seafront. The only downside was it smelt quite strongly of dogs in the living room and hallway but luckily not in the bedrooms. Overall it was a great stay and I would recommend!
We're pleased to hear that you have a lovely holiday. The property does accept pets and is cleaned after each booking, so we will ask our Housekeeping Team to attend and look into your comments.
The Lyme Bay Team
Property Owner
Reviewed by Jessica5.0★Jun 2023
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"The bungalow is very comfortable with everything we needed and having the garage for parking was a bonus (no issue fitting a Mercedes C Class estate in)."
The welcome bag was a lovely touch, along with the dvd's which kept our son happy in the mornings while waiting to hit the beach.
We would look to book again if staying in Lyme Regis.
We’re glad you had a great stay and hope you visit again. Thank you for your feedback as it is really useful for other guests.
Property Owner
Reviewed by Andy5.0★May 2023
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"A very enjoyable stay."
Lovely walks our dog was very happy here. Shame about the hose pipe!
Thanks for the welcome bag.
Reviewed by Brian3.1★Apr 2023
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"Beautiful setting, very peacefully but easy walk to the centre of town."
Lovely being by the river we saw lots of birds and even a deer in the woods opposite. The house was very cosy great for our family stay. Would definitely go back again.
We are so pleased you had a lovely time and hope to see you again.
Property Owner
Reviewed by Sophie4.4★Apr 2023
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"We have had a lovely week, thank you."
The house is clean and very comfortable. Lovely location to the town centre and the beach. We will visit again.
MartinApr 2023
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"Enjoyed our stay here very much."
The bungalow was just right and the walk into town very nice!
Apr 2023
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"We had a lovely time in Lyme Regis."
Our dog loved the long walks that were available. We saw some fossils and we loved the beach. Thank you for a great holiday and a great bungalow.
Apr 2023
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"A very enjoyable stay."
Lovely walks, our dog was very happy here. Thanks for the welcome bag.
JulieApr 2023
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"Maybe some blinds in the kitchen to make it darker in the morning for the dog."
Reviewed by Melanie5.0★Mar 2023
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"The only negative was the patio and steps from
the property which were a little ..."
The only negative was the patio and steps from
the property which were a little precarious as well as having moss on them which made them slippery in the rain
Thank you for telling us about the moss. The mild weather seems to have allowed it to grow. We will clear it off as soon as we can.
Property Owner
Reviewed by Karen5.0★Nov 2022
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"Very enjoyable stay at High Trees."
The bungalow is spotless and has everything to make it a home from home. Lovely safe walks from the front door. Fantastic peaceful location. Welcome pack very much appreciated. Even though it is November and we had some heavy rain, we also had periods of sunshine when we could get out and enjoy the beauty of the area. Loved watching the birds in the garden too! Thank you again.
MalvernNov 2022
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"A lovely cottage getaway in the beautiful Lyme Regis."
The setting with the stream and the trees was beautiful and quiet, with a really easy walk down to the sea front.
Cottage was well equipped and decorated - felt very comfortable and relaxing. We appreciated the use of the garage and the welcome parcel filled with local treats. Would absolutely stay again!
We are glad you enjoyed your stay and hope you come again
Property Owner
Reviewed by Abigail5.0★Oct 2022
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"This is our 2nd trip back to High Trees, both time bungalow is well equipped and ..."
This is our 2nd trip back to High Trees, both time bungalow is well equipped and cleaned to the highest standard, highly recommend, already booked this bungalow for next year, great location, very quite and easy walk into Lyme Regis
Reviewed by Roy5.0★Sep 2022
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"We had a lovely stay at High Trees cottage bungalow."
A perfect, tranquil location within easy walking distance to the beach and all shops/attractions - 13 min walk max down the flat river Lim walk.
Lyme Regis is lovely, and having a cottage so close meant we didn’t need the car at all.
Facilities wise there are only 2 minor gripes.
The garage is really tight for our VW Tiguan - a nervy park indeed
The shower could do with upgrading as it is small and needs proper fixing and a better shower curtain setup
Those aside we would highly recommend High Trees as a perfect place to visit Lyme Regis
We’re glad you enjoyed your stay. Garage parking is a real plus in Lyme. We fit a Qashqai easily. If you’re worried, the measurements of the garage are online. Thank you for flagging up the issue with the shower. Maintenance have resolved it.
Property Owner
Reviewed by William4.7★Jul 2022
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"Lovely bungalow, found the sofas a little uncomfortable but overall well equipped and spotlessly clean."
Would certainly stay again.
We’re sorry you found the sofas a little uncomfortable. They are Ercol sofas so good quality. There is also a high back armchair which offers a different seated position.
Property Owner
Reviewed by Margaret4.7★Jun 2022
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