The Lower Deck

6 Customer Reviews

• "We have stayed ath the same property a number of time over several years as well as earlier this summer and always found it to be very clean and well prepared."

  On this latest visit the cleaning was not up to the usual standard with sand, debris and marks on the bedroom floor and general dust and dirt under the bed and sofa. We have loved staying at this flat for a number of years, however, since the change in management to Sykes the advertised price has become excessive and we have only been able to book when reduced to a more reasonable level which is a shame as it means we will now have to look at other flats in the block with other agencies as we love the location, design and parking on site for a proper sized vehicle. As with many properties in Lyme Regis this is a Friday changeover which is not ideal but requesting a Saturday results in the near doubling of the price!!

  Hi Robert, many thanks for highlighting the recent cleaning issues which we've now resolved after speaking to the agent. Property Owner

  Reviewed by Robert3.8★Aug 2023

• "A return visit to one of our farvourite locations having stayed in this and the neighbouring flat a number of times."

  The main points are the central location with easy access to the town, beach and gardens together with guaranteed on-site parking for a proper sized vehicle (unlike some which just offer a space (if availble) in a public carpark nowhere near the property or a space into which a modern car struggles to fit. The flat has a modern design and has always been clean and well presented although a TV in the main bedroom would be nice as would a separate hand towel and more hanging space for towels. Unfortunately a Friday changeover which always feels like you are losing a day's holiday and are leaving in the middle of the week. Since changing management to Sykes the advertised price has been inflated and although we have booked twice this year at more reasonable discounted rates fear we may not be able to justify returning again next year.

  The owner works hard to maintain the apartment to a high standard, and it's lovely to hear that you are a repeat guest. The prices for next year have been adjusted in accordance with expected trading and released. The Lyme Bay Team Property Owner

  Reviewed by Robert4.4★Jul 2023

• "A lovely apartment with all facilities that we could hope for."

  Superb location and a bonus to have safe off-street parking. Our only complaint is the noise from the apartment above us - it seemed like every footstep came through our ceiling.

  Hi Peter, trust you enjoyed your holiday despite hearing your neighbours from above at times. I know first hand it can be a detraction if the apartment is occupied above, especially with guests who are blissfully unaware and maybe never lived in a shared space before. These purpose built apartments claim to have been designed and built in an eco-friendly way, so no concrete floors between levels. If you add to this the uniform wooden flooring throughout, unfortunately you will always hear movements. I will certainly speak to the owners regarding this matter to ask them to raise awareness with their guests. Property Owner

  Reviewed by Peter4.7★Oct 2022

• "Been before so new it was quality accommodation."

  On-site parking in the centre of Lyme is a big bonus. Two irritations, could not get the towel radiator to work in the bathroom and very noisy builders carrying remedial work to the property every day from early morning

  Hi John, many thanks for your feedback and trust you enjoyed your stay. Unfortunately, the towel rail above the bath isn't connected to the electricity mains due to its proximity to water. As for the building work, I wasn't aware of this and can only apologise, all planned work should be communicated prior to any stay. Property Owner

  Reviewed by John4.7★Sep 2022

• "The property is in a brilliant location, only a short walk to the beach, shops, restaurants and gardens."

  The allocated parking means that you are never hunting for a parking space in town. Inside the property is spacious, beautifully kept and was very clean and tidy. All the amenities you would expect from a holiday cottage are there including WiFi, a generous fridge and a washer dryer. We only had two very minor gripes - the temperature adjustment on the shower is not obvious and we found the mattress on the bed in the main bedroom too soft (but that's a matter of taste). Overall though, a great property in a great location.

  Hi Angela, many thanks for your very positive feedback and for staying at the apartment. I agree, the shower settings aren't always clear. The contemporary styling of the fittings aren't always practical are they? Glad you enjoyed your stay. Property Owner

  Reviewed by Angela4.7★Aug 2022

• "Have stayed at The Lower Deck several times over recent years and love the location and having onsite parking means you can go out and not spend hours searching for a space when you return."

  Only downside is not having opening windows in the master bedroom (there are doors) means it can get a bit warm in hot weather and no fans are provided. Would stay again although price has risen considerably each year and price after the take over of LBH for next year will make us look at other options.

  Hi Robert, many thanks for your feedback and for being a repeatable customer over the last few years, much appreciated. Yes, the apartment can get warm especially with the summer we've just had. I do have a fan which is not normally required, so will make available for future bookings. As for pricing, I generally leave this to the agent, but as a loyal customer I would like to offer you a 10% discount for any future booking. Property Owner

  Reviewed by Robert4.1★Jul 2022

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