The Penthouse, Phoenix Quay

9 Customer Reviews

• "Great place for spectacular views across the harbour and watching the ferries in and out."

  Walking distance from shops, restaurants, cinemas makes it a perfect location. Apartment spacious - very light, but hot when sun shining in. Imagine summer months would need all windows/doors open as glass all round but there are some fans provided. We caught Storm Norman so wind and rain interspersed with some sun. Lovely apartment but some things overlooked - reed diffusers there but empty, clean but dust on ledges, carpet edges and mirrors, no fan in en-suite, no instructions to turn shower on (pull long cord behind door), broken catch on second bedroom window. Sounds like an episode of 'Four in a bed' (being picky) but it didn't spoil the enjoyment of our stay as the apartment as a whole, location, views and underground parking space made it a perfect place to stay to explore Plymouth and surrounding areas.

  Reviewed by Mandy4.4★Mar 2024

• "Beautiful apartment, so pleased it is available for holiday rentals again, 4th time we have stayed now."

  Excellent position and wonderful views. Nice touches on arrival, fresh flowers, tea, coffee, milk, sugar and biscuits. Everything you could want for a lovely holiday.

  Reviewed by Tina5.0★Mar 2024

• "Fabulous apartment with large and light filled rooms and great views of the sea, marina, city and surrounding moorland."

  So near to everything: the railway station, the ferry across to Mount ,Edgecombe, the Hoe, Barbican, aquarium, restaurants and cafes, shopping and night life. Beds comfortable, kitchen well equipped, modern bathrooms. Extractor fan in bathroom was not working and there was a smell first thing in the morning. We were lucky to have booked out of season, as we couldn’t afford the summer prices, but very good value in early February.

  Reviewed by Lucy5.0★Feb 2024

• "Fabulous apartment impeccably clean, furnished to a very high standard with everything we needed for a week's holiday in a great position with stunning view of the harborside."

  . Royal William yard which is a 10 min walk away worth a visit with shops, bars, restaurants and a cinema... We will definitely be back..

  Reviewed by Stephanie5.0★Jan 2024

• "Great property furnished to a very high standard."

  Everything supplied to ensure a comfortable stay. Secure gated parking space included. Convenient for walking into town or harbour approximately 15 minutes. Would highly recommend this property.

  Reviewed by Jeffrey5.0★Jan 2024

• "Both couples have enjoyed a most wonderful week."

  The Apartment was very comfortable and stunning views across the Quay. Plenty of walks to the Barbican area with eating places especially the Fisherman's Arms very good Sunday lunch. National Trust House's not to far away. Only one inconvenience was NO hot water in the family Bath and cool water in the Shower. Rest of taps with hot water was fine. Overall it was a brilliant week and lucky with the weather. Thank you from the Thompsons and Clarks.

  Reviewed by Monica4.7★Sep 2023

• "For 2 people- this apartment was almost perfect and was exactly as described."

  A party of 4 may be unsettled by only ONE shower(and in the master bedroom!); perhaps resolved by placing an over bath shower?. We enjoyed washing and wiping dishes but the lack of a dishwasher may be a pain for 4 people. By observing the owners suggested precautions about wind and windows we enjoyed the heavier winds but two window locks were loose and the Westerly facing frame appears warped(?). Outside the apartment and not the owners responsibility - flood water into the emergency exit staircase has put the lighting out of action. Finally our 2 weeks were greatly enhanced by the people of Plymouth ( This includes the staff at PURE management services,especially Paul) Thank You. Tony

  Reviewed by Tony4.7★Sep 2023

• "Brilliant service and a memorable vacation."

  Will highly recommend to all. Beautiful views day and night!!

  Reviewed by Bushra5.0★Sep 2023

• "Lovely apartment but couches were a little low and there was no hot water had to boil kettle for hot water to bath my granson."

  Hi. We are sorry to hear about the hot water. We will investigate as to whether it was a communal problem with the district boiler as we have just had the mixer in the apartment serviced. Property Owner

  Reviewed by Roy4.7★Aug 2023

• There are no reviews featuring this term Show all reviews