Rhododendron House

6 Customer Reviews

• "Although property initially looked stunning, there were lots of areas where attention to detail on cleaning was lacking."

  Door handle on inner door stuck shut and after trying to report it to the Chester office. No response to date. Kitchen had everything we needed. Lounge was a good size. TV signal was appalling, even though we only wanted to watch the football. This was impossible.

  Reviewed by Tracy2.5★Apr 2024

• "Lovely, spacious house with great facilities."

  The walk from the house into Lyme Regis was further and more challenging than we were led to believe. The house was very well equipped and the oven worked perfectly! Excellent base for a wide range of activities and interests in the Jurassic coast. Thank you.

  It's great to hear that you enjoyed your holiday and the facilities offered by the recently refurbished house. The Lyme Bay Team Property Owner

  Reviewed by Simon4.1★Sep 2023

• "The property has plenty of space and is in a nice peaceful area but the 3 meg internet connection is dire couldn't run the radio through the kitchen TV never mind watch anything also the ovens don't heat up very hot and we ended up grilling pizzas after being in oven for over an hour, the garden would be lovely if the access to it was directly from the house and not down the side lane where you can't see them and there are other vehicles up and down that access it's not really safe for children, we had a dog and couldn't even let him out into the garden on his own for a wonder or the toilet as there is no gate and he could just wander off anywhere which was a bit of a disappointment too that's not really a dog friendly property."

  The middle bedroom at the back of the house has a leaking guttering which needs mending as it kept us awake all night when we had a lot of rain one night and 2 of the bedrooms have no hanging space for clothes which is pretty useless , if these things were addressed we would not hesitate to return to the property but as it is I don't think we would.

  The owner is aware of the problem with the internet speed and is trying to resolve this, but being a rural property there are limited options. They are also intending to put in garden steps from the patio area. We have spoken to the owner regarding the lack of clothes hanging space in a couple of the bedrooms and they will look to rectify this. The Lyme Bay Team Property Owner

  Reviewed by Debbie3.8★Aug 2023

• "Lovely house but more info in the folder would be helpful ie How to use hob TV to avoid download problems."

  When recycling and food waste are collected. ( we had to throw ours into general waste as too much for food bin) I didn’t realise until sat morning that it had been emptied some time Friday. Also a long handled broom, mop and bucket would be helpful for clearing up spills etc after meals. Also not sure when garden bank was landscaped why steps were not put in so children can access grasses area easily without having to go out of site.

  We're delighted that you enjoyed your stay. The owner is planning to put in garden steps and make further improvements to the garden. There should be some instructions about the rubbish collections, and a broom/mop/bucket should be available for use. We will check this is the case. The Lyme Bay Team Property Owner

  Reviewed by Gail4.7★Aug 2023

• "The house is lovely - it's huge - loads of space, clean and nicely decorated, mostly well equipped and with practical touches (for those with children and dogs) like the full width / length front door matting and plenty of space to hang coats and leave wet shoes."

  There was milk in the fridge on arrival and a welcome pack of local goodies (much appreciated). The kitchen is massive with loads of storage and fridge / freezer space appropriate to the number of people staying (so often we've had a large group of people and a tiny freezer or fridge to cope with). The utility / laundry room is bigger than most domestic kitchens which makes it so practical and useful. With parking for 3/4 vehicles and a lovely outside patio area, it was perfect for our party of 7 (was originally going to be 9). It's quite remote so very peaceful (we saw the neighbours but were never bothered by anyone) and surrounded by established trees and vegetation (meaning no real views but very pleasant all the same). On the down side, the wi-fi is painfully slow and erratic meaning watching TV or trying to do anything online is a complete waste of time which is a shame given they've provided big screen TV's and all of the streaming services - but we weren't able to watch anything during our week (luckily we enjoy playing board games - note - none are provided so take your own). The phone signal is also a bit off / on so be prepared to be out of communication at times. It was disappointing to have to rush out and buy oven gloves as we cooked on the first night and couldn't find any provided to unload the oven. Likewise no kitchen towel was provided. Not a major issue but two of the bedrooms have their own small ensuite (WC / basin) but no space for clothes - two other bedrooms are the opposite - hanging space but no ensuite. Luckily we had read the previous review regarding the pillows so we had taken our own. Finally, a regular bugbear of ours - it potentially sleeps 10/12 but the lounge offers seating for 6/7 (comfortably). Overall, it was perfect for our party of 7 and we would be happy to return - although any more than 8 people would mean overcoming some minor challenges.

  We do appreciate your helpful feedback. We have spoken to the property owner about your points raised. We will check on the location of the board games as the owner thinks these are in the lounge cupboard. As mentioned previously the owner is trying to improve the internet connection and is awaiting a further visit from an engineer. We're glad that you enjoyed the house and gardens, and hope that you will choose to return again. The Lyme Bay Team Property Owner

  Reviewed by Keith4.4★Jul 2023

• "Unfortunately the internet connection was very poor, dropping out completely at frequent intervals."

  This meant that it was impossible to watch the superb very large tv that had been installed. Frustrating! Facilities were very good, beds were comfy however this was spoilt somewhat by very uncomfortable hollowfibre pillows and the wrong size duvet cover on our duvet. Kitchen facilities were very good with lots of china and glassware and cooking pans. Overall a lovely house for a family holiday.

  We hope you enjoyed your stay in Lyme. Sorry to hear that you experienced some issues with the internet during your stay. The owner has tried to look at proactive solutions to resolve the internet speed, and has now set-up Airband with an external antenna, to hopefully provide a better quality internet. The Lyme Bay Team Property Owner

  Reviewed by Su4.7★Jul 2023

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