Upper Lodge

5 Customer Reviews

• "Overall a lovely place to stay in the Lakes, the beds (think they were V-Spring) were the most comfortable mattresses we'd ever slept on, just heaven to have such good sleeps while on holiday, usually we hardly sleep at all on terrible mattresses, so Upper Lodge was the best ever."

  This was the only holiday let we've ever stayed (and we've stayed in a lot over the years) where there were no cleaning products what so ever, being asked to leave the property as clean as you found it, is difficult when there are no cleaning products to clean it with !! At these prices, customers shouldn't be expected to bring their own cleaning products as well. Apart from that we loved every thing about Upper Lodge and its gorgeous gardens and the surround fells and views through the trees of Lake Windermere.

  Thank you for your comments. They are helpful to us. On the point of the cleaning products, I take advice from the letting agent and they have advised me that, since Covid, we are not encouraged to leave any products in the house like cleaning products, shampoo, salt and pepper etc. I will ask the agent to let people know about this when they make a booking. I am pleased you were able to enjoy the garden and that your stay was comfortable. This is very much what we hope all our customers will experience. Property Owner

  Reviewed by Ivan4.1★Apr 2024

• "Unfortunately the garden was not pet friendly and very steep with dog poo in it."

  There's no where to walk directly from the cottage due to the busy road and no paths. The kitchen was quite dirty and a welcome pack would have been nice. The sofas were quite poor and we had to clean the wood burner. We left after a couple of days even though we had paid for the week. Feel quite let down mostly because of the poor outside space for our dog.

  Thank you for your comments. I am disappointed to hear you found dog poo in the garden. I have never known this before as we have been fortunate to have only had considerate people staying who pick up after their dog and thoroughly enjoy the garden which we take trouble to look after. The grass is cut weekly and unfortunately the the gardener did not find it. The booking agent provides the cleaner and I will take this up with them and ask why the kitchen was not clean. There should have been a 'welcome pack' left for you in the kitchen. The wood burner should not have been left with ash in it. Again, I will follow up about this. Property Owner

  Reviewed by Victoria2.8★Apr 2024

• "Second stay at Upper Lodge this year."

  Ticks every box! Spacious clean cottage, well equipped kitchen, Very comfortable beds, smart TV and good wifi! The cottage was warm, but also has a log fire for extra cosy evenings. Quiet location. Secure garden for the dogs, fantastic to have a warm utility room given it was a wet week.

  Thank you for your comments. We are delighted to hear you had a comfortable and enjoyable holiday. I wish we could control the weather however! Property Owner

  Reviewed by Amanda5.0★Nov 2023

• "Upper Lodge is lovely and peaceful."

  We had small frogs appear when it rained and one evening we seemed to be surrounded by pheasants. Six at the front, about nine on the back garden and another five around the side. We put the wheelie bin roadside on Monday evening as stated on the Heart of the Lakes poster in the kitchen but it didn't actually get emptied until Thursday morning. Guessing the bin day has changed. Despite the rain we had a fantastic time and couldn't fault the cottage whatsoever.

  Reviewed by Lyn5.0★Sep 2023

• "Too far from Bowness to be walkable, very windy road with poor or no footpath."

  Shower cubicle door too narrow. Very quite and beautiful location. Pity about the weather.

  Reviewed by Debra4.1★Aug 2023

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