"Confusion over parking."
Documents in the property said ok to park outside the door but Sykes details emailed said not to go through the white gates. I contacted Sykes and asked to confirm parking but never received a reply, despite chasing.
Thank you for taking the time to leave your feedback.
We will look at the information provided to ensure that it is up to date and accurate.
We apologise that you were not given a response, and this will be passed on to the relevant teams.
Thank you- The Lakelovers Owner Relations Team.
Update from Owner
Huge apologies for the confusion - yes you absolutely can go through the gate and park outside the front door. I will ensure the listing is updated to avoid any uncertainty in future. Thank you for alerting me to this - much appreciated.
Property Owner
Reviewed by Fraser4.1★ Apr 2024
"Lovely cosy cottage in amazing location right in middle of village, a few yards from a great pub."
Really comfortable stay, would come again.
Reviewed by David5.0★ Mar 2024
"We enjoyed our stay immensely, the cottage is well appointed, warm and clean."
It’s situated in the centre of Elterwater. We walked from the cottage most days as it is accessible to Little and Great Langdale, Colwith, Cathedral Caves, Grasmere, Lingmoor and Loughrigg Fells and Skelwith Bridge.
Elterwater has a good pub and a couple of places to eat, one being two doors down from the property (Slates does great pizzas).
Just to note the parking, quite tight parking two cars in spaces and some contention with neighbouring properties.
Thank you for your feedback. We are glad that you enjoyed your stay and all that the area has to offer.
Lakelovers Owner Team
Property Owner
Reviewed by Helen4.1★ Mar 2024
"St. Giles is in a fabulous spot for a Lake District holiday and we were fortunate with the weather."
There are lovely walks from the cottage plus a couple of pubs and a cafe. The listing says a freezer which could have made things difficult had we bought a lot of frozen food in our order as there is only an icebox. There isn’t enough cutlery and only 3 wine glasses, otherwise everything is perfect; a great place to stay
Reviewed by Amy4.7★ Mar 2024
"We had a great stay in St Giles, the house was very clean on arrival and all the bedrooms are a good size and very comfortable, The kitchen lacked a couple of basic items, lack of wine glasses (only 3), the cutlery draw could do with restocking."
The house was perfect for our stay, lots of lovely walks straight out the door and the pub and café next door are a added luxury. The bathrooms are excellent and the lounge/dinning room is very cosy.
Reviewed by Thomas4.4★ Feb 2024
"We loved our stay at St Giles cottage."
Only negative was the parking.
Reviewed by Peter4.7★ Dec 2023
"Very nice property."
Needs a fireguard as it’s an open fire, also a baby gate, if only to stop the dogs going upstairs as there is no door.
Thank you for your feedback. Fireguards are not a legal requirement but the owner will be able to see your suggestions and act accordingly. We are glad that you enjoyed the property.
Lakelovers Owner Team
Property Owner
Reviewed by William4.1★ Dec 2023
"Having stayed at St Giles at least 6 times over the past few years we were so pleased to see what a great make over the new owners had done!"
The bathrooms were quite luxurious now and all bedrooms very comfortable, clean and a lovely touch to have gorgeous toiletries available. The cottage was also beautifully warm, which was most appreciated after some long winter hiking. We were disappointed not to have the Leisure Passes available as on previous visits but understand why this was not now an option.
Only thing which was a slight problem (and did leave a small note for housekeeping) was the freezer compartment within the fridge was totally frozen up and therefore unable to use at all. Would have been helpful to just pop a few things in and certainly needed doing the summer months. Also, perhaps might be worth noting for future guests that although it does state 2 car parking spaces the one outside the front door is extremely tight, especially if you have a larger vehicle. You need to park very tightly up against the wall and this could be quite an issue for St Giles guests (should there be 2 vehicle spaces needed) and/or occupants of the cottage driveway directly opposite to try and manoeuvre in or out. Otherwise, enjoyed a lovely holiday and hope to return soon. Thank you.
Thank you so much for your kind comments. We will let the management team aware of your comments so they can resolve the freezer problem. We are really glad that you appreciated the new changes to the property and that you would like to return. We look forward to welcome you back in the future.
Lakelovers Owner Relations Team
Property Owner
Reviewed by Angela4.4★ Nov 2023
"Beautiful property, very clean and comfortable and loved the furnishings."
Thank you very much for the welcome pack too.
Reviewed by Craig5.0★ Oct 2023
"Relaxing, comfortable and spacious, had a lovely stay."
A little disappointed about arrival and departure times 4pm is too late and 10am too early.... put pressure on us all so only felt really like 1 day. Considering the cost I would have hoped these too be extended to 3pm and 11am.
Other than that....great!
Greg
Thank you for your feedback. We are glad to hear that you enjoyed your stay at St Giles.
We take all feedback on board.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Greg5.0★ Sep 2023
"Superb! More often than not we find a lovely property furnished cheaply."
The beds, pillows, cushions, sofa etc were all excellent quality that really made it a 10/10 property for me. Will be booking again for next year!!
Reviewed by Mike5.0★ Sep 2023
"Generally this was a good property to stay at, in a brilliant location for those who like walking."
Our suggestions for improvements would include, more crockery and kitchen utensils (no sieve?), and more than 6 of everything. Provide a cupboard for guests to bring their own food.
Update the property listing to reflect that one of the downstairs bedrooms is now a double rather than a twin, and there is no DVD player as listed.
We couldn't locate any instructions/manuals for appliances which is usual in Lakelovers properties.
Review parking arrangements with the next door neighbour who often left insufficient room outside the garage. Wheelwrights staff sometimes parked in spaces too (but moved as soon as asked).
Fridge door seems to have dropped on its hinges meaning it needs a good push to close properly.
We were disappointed to lose access to the Langdale Hotel spa which had been part of our original booking, however we did appreciate the welcome pack of goodies on our arrival.
Thank you for your comments. We are pleased to see that you enjoyed your stay.
We take all comments and suggestions on board.
Thank you- The Lakelovers Owner Relations Team
Property Owner
Reviewed by Helen3.8★ Aug 2023
"Generously and thoughtfully equipped, and delightful location."
It was perfect for our family of 6 who all enjoyed the cottage. A few little niggles were: only 5 full sized forks, freezer needed defrosting so difficult to fit food in on arrival, bath plug leaked so water drained away quickly.
Reviewed by Julia4.4★ Aug 2023
"Fantastic property in a brilliant location."
The house was spotless with everything we needed, and it was perfect for our dogs. We loved sitting in the garden in the evenings, as well as the close proximity to the river and some beautiful walks.
Reviewed by Katy5.0★ Jul 2023
"Brilliant stay at St Giles."
The property had surprisingly been recently refurbished, its beautiful, minimalist cosy style with muted colours. Stunning maples in the garden with a nice seating area which looks out onto the small quaint village of Elterwater. The Britannia is just across the way, great food and friendly welcoming staff. A lovely little coffee shop across the road that serves great eggs & coffee in the morning and the best pizzas in the evening. The Cumbrian way is just a few steps down the road and the walk with our dog each morning down the river was just perfect, stunning scenery. Will def be returning.
What wonderful feedback. Thank you! And and a lovely insight into beautiful Elterwater. It really is a gem, made even better by such a friendly community.
Property Owner
Reviewed by Catherine5.0★ Apr 2023
"St.Giles such a beautiful comfortable tastefully furnished cottage."
Location superb and southerly terrace perfectly placed for drink or bite to eat. Photos should be updated to reflect this wonderful find. Only negative parking as neighbours vehicle parked over parking facility which was an inconvenience.
Thank you for such lovely feedback. I’m thrilled you enjoyed your stay. Thank you also for the parking feedback. This is definitely something I am looking to improve in future.
Property Owner
Reviewed by Susan5.0★ Apr 2023
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