Rose Barn

12 Customer Reviews

• "Property was very clean and comfortable."

  Plenty of cooking utensils, plates, glasses and cutlery. Given the weather, the washing machine was useful. A cafetière or a Nespresso capsule machine would have been useful rather than a Bialetti

  Reviewed by Jon4.7★Sep 2023

• "Really nice place to stay, very clean, plenty of room for 6 people with 2 ..."

  Really nice place to stay, very clean, plenty of room for 6 people with 2 spacious bathrooms and comfy beds,also well equipped kitchen with everything you need

  Reviewed by Paul5.0★Jul 2023

• "Cottage was one of best we have stayed at: well equipped, decent furniture and furnishings, good facilities."

  Looking for improvements we were surprised there were no details of local walks or local maps - this is prime walking territory (straight from the cottage) and would benefit from some info. Also, there were no instructions for the gas fire: we didn’t need it but could not see how to work it. CH was excellent, however. If it was possible to install a dryer for clothes that would also help. These are all pretty minor points, however.

  We are so glad that you enjoyed your stay at RB and thank you for your suggestions. The instructions for the fire should be in the main folder - we will double check. We have left maps and instructions in the past, but unfortunately they tend to 'walk' themselves but again we will put something in the main folder by way of ideas and links to maps and apps etc. Thank you again. Property Owner

  Reviewed by Hugh4.7★Jul 2023

• "Lovely cottage in a delightful area."

  Very comfortable lounge and well equipped kitchen. Beds also very comfortable. Pictures on website out of date though as would lead to believe there is a bath rather than 2 shower rooms. (although written info does not mention bath). Bathrooms furnished to a high standard. Only downside was the outdoor area at the back. It is nice enough in itself but there is an overly large tree on the bank of the adjoining property which pretty much blocked the sun for large parts of the afternoon.

  Thank you for your feedback and we are glad you appreciated the facilities we provide. I can only apologise about the misunderstanding about the bathroom. We very recently had the whole bathroom redone and took the opportunity to replace the bath with a lovely walk in shower - in fact you were the first guests in following on from the work! We did ask HoL to let all guests who had already booked aware of this fact, so again I can only apologise. We have the photographer coming in next week to take new photos which should be on the website shortly. Regarding the tree on next doors property, we will take a look when we are next up and see if there is anything that might be done. Thank you again for your feedback. Property Owner

  Reviewed by Sandra4.7★May 2023

• "We have stayed at Rose Cottage a number of times."

  We enjoy the cottage and the location is perfect, plenty of space for everyone.

  Thank you for your kind feedback. We are glad to hear that you enjoyed your stay at Rose Barn. We hope to welcome you back again. Property Owner

  Reviewed by Shaun5.0★Dec 2022

• "An ideally located property on the outskirts of Hawkshead."

  Very clean and well presented barn conversion.All amenities that are required are there.Thank you for the efforts you made to make our stay so enjoyable.

  Thank you for the positive feedback. We,are delighted when visitors get as much pleasure from Rose Barn as we do. Our cleaner Zoe, makes every effort to keep the property looking clean and welcoming. We hope to be able to welcome you back. Property Owner

  Reviewed by M5.0★Oct 2022

• "The cottage was comfy and clean and we enjoyed our stay."

  Sykes cottage staff have been helpful but I was told there would be a welcome pack of information but this was not so. We located a folder eventually on the book shelf but a phone call to the Heart of the Lakes brought us back to Sykes Cottages regarding this and didn't help. There is no way to get through to local teams directly. We found this out again after a brief power cut on Monday when the burglar alarms for all the cottages were set off. There needs to be instructions in the cottage about what to expect and do as it has happened before according to the visitors book and maintenance team. The local team came promptly but I had to go via Sykes to request their help and advice. This delayed us going out. The person in the top room suggests a slip mat for the bath for safety as difficult to get out. The person in the twin room found the tog a bit low on the duvet. Having said all this the cottage is in a great place with superb views and access to great walks and shortish walk to pub and bus stop. It is a peaceful spot but not off the beaten track and the road not noisy. I'd recommend it.

  Thank you for your feedback and we are sorry you had issues with the alarm. Unfortunately, there have been an unusual number of power cuts recently that has made this a problem, and we are working with Heart of the Lakes to address this. We are glad that this didn’t unduly affect your stay and thank you for your recommendation. Property Owner

  Reviewed by Nicola4.1★Oct 2022

• "The property was clean and comfortable."

  Sadly the shower over the bath did not drain properly and I used the sink plunger to try and clear this but it needs doing properly. We have had this before when staying in your properties clearly the cleaners do not have it on their radar as something that needs doing every 2 months rather than weekly. It is a horrible job but needs to be done and it is not acceptable that those renting the property end up doing this job for you. I suggest that you as a company remind those renting out their properties about doing this job on a rolling rota. The amount of cutlery especially knives for eating was poor if you used the dishwasher and there were 6 of you then you would need to run the dishwasher after every single meal. Also there are not 6 of all the crockery i.e. the bowls. The kitchen was okay but in most high end properties there is some cling film and tin foil and kitchen roll to use and also a little welcome pack i.e. a pint of milk and some biscuits. This kitchen felt basic in this respect. Thankfully I had brought all of these things just in case but if I hadn't I would have felt annoyed. I love to cook and not go out for meals so the kitchen and how it is equipped is very important to me. The bed was very comfortable as was the the sofa and dining chairs which was much appreciated. On the whole we rate this property 4 out of 5 stars for the above reasons but the owners could make this property 5 stars by some simple additions to the property.

  Dear Rachel, We are sorry that you had issues with the drain in the shower. Our cleaners work very hard to keep the property in a high state of cleanliness and it is unfortunate that this issue arose, we apologise. This was raised by the previous guests feedback and I understand that Heart of the Lakes did contact you as soon as we were aware of this to see if it required someone coming out to the property to resolve as we obviously would not want any guest to have to do this. We always encourage our guests to contact them as soon as possible if there is any issues on arrival so that we can get them resolved quickly. We are also sorry to hear that there was insufficient cutlery and crockery for your needs. We supply 12 units of each to specifically avoid the issue you raise, and we had the inventory checked 2 weeks prior to your arrival. We will review this again and look to accommodate large groups of guests who prefer to eat in rather than out. We are glad you found the furniture comfortable and thank you for your feedback. Property Owner

  Reviewed by Rachel4.7★Sep 2022

• "Had a lovely week at Rose Barn, beautiful cottage and location, highly recommend."

  Will definitely be back, thank you.

  We are delighted that visitors continue to enjoy Rose Barn and the Lakes. Property Owner

  Reviewed by Jacqueline5.0★Jul 2022

• "Gorgeous house, exceptionally clean and very spacious."

  Enjoyed our stay in spite of a 12 hour power cut!! Hawkshead is 15 minutes walk away. A beautiful location. Parking is limited so if more than one car, can be tricky. Lots of fab walks close by including Tarn Hows and Grizedale Forrest park as well as the off road walk to Hawkshead.

  We are pleased that visitors continue to enjoy Rose Barn. Please note that there is parking for an additional car on the neighbouring property of Rocky Brow. Details are shown in the visitors book. Property Owner

  Reviewed by A5.0★Jan 2022

• "Great location to explore the Lakes."

  property was exactly as advertised, spotlessly clean well furnished everything that you could need. A previous reviewer commented on chipped crockery ,but this was literally the only thing one could comment on. It was otherwise perfect

  Thank you for your feedback. We try our utmost to ensure that everything is in order, including having no chipped crockery. I am disappointed that you spotted some. If any furture visitors spot any chipped crockery, please leave it out for the cleaner or drop it in the bin. Property Owner

  Reviewed by Alison5.0★Sep 2021

• "We felt that the standards and quality of Rose Barn has slipped somewhat since our last stay in 2013."

  Perhaps this is related to the takeover of Heart of the Lakes by Sykes as never had any issues with any other HoL properties we have stayed in over the years. None of the issues were significant to spoil our holiday but we were conscious of the reduced quality we had expected from HoL. Specifically:- - 5 x chipped/cracked glasses in the crockery cupboard - 1 x chipped cup in crockery cupboard - Very dirty dishwasher filters which have obviously not been cleaned for some time - Dirty fridge - inside had to be cleaned before use - Fridge door not closing properly - found that seal not fitted into door recess fully so had to refit - Dirty wire shelves in oven - had to be cleaned prior to use - Some low quality kitchen utensils (tongs, flimsy metal fish slice - Oily film on sofas and wooden table surfaces (suspect cleaning spray not wiped) - Undusted areas - under sofas (visible without moving), back of microwave - Leak from kitchen waste pipe under sink on last night. Managed to re-tighten waste fittings but obvious from state of washing powder box that this had occurred previously recently - Pillow protectors only fitted to one of the two pillows on each bed All the above point to a general lack of attention to detail when preparing the property and/or rushed cleaning

  We are disappoointed that Rose Barn was not up to the usual standard on this occasion. I am pleased to say that Zoe from Lakes EcoCleaning has since taken on Rose Barn and we are delighted with the attention to detail. We hope that future visitors will agree. Property Owner

  Reviewed by D3.4★Aug 2021

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