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"Spacious and with an outstanding view"
Reviewed by Peter4.4★May 2024
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"Had a wonderful week in this beautiful apartment."
Very spacious, comfortable and clean with stunning views. Private parking is a bonus. Hop on hop off bus is so accessible and regular. Easy walking distance to Ambleside. We will definitely book again. Thank you .
Reviewed by Kathleen4.7★May 2024
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"Brilliant location, everything we needed to make a good relaxing holiday, view from the balcony is like an ever changing picture."
Only a couple of suggestions, the appliance instructions need updating the wifi router has been changed and not updated on the sheet so is wrong and we couldnt work out how to turn the cooker hood fan on, unless its not working.
Reviewed by Kevin4.7★Apr 2024
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"Our second stay at Romney 17."
The location of this property is ideal for us, with beautiful views. it’s very comfortable and well equipped and a covered parking space is a bonus too.
We hope to return.
Reviewed by Ann5.0★Nov 2023
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"Romney 17 has now become our 'home from home'."
Having stayed here a few times before it really does feel like our second home.
We enjoyed the benefit of the newly fitted bathroom and shower room but some of the other features in the apartment are becoming a bit tired. I don't know that I would now class this as a luxury apartment but it is still nice and clean and comfortable.
We hope to return in the future so it still ticks all the boxes for us.
We had to call for maintenance when we arrived as the freezer was so frozen to freezer door didn't shut properly. I suspect the cleaning team were aware of this as the kitchen bit was moved to keep the freezer door closed. The maintenance man was very helpful and bashed the ice away so the freezer would keep closed, however it may be necessary to replace the rubber door seal.
The booking process was easy, as was the key collection. On previous bookings with Heart of The Lakes we received a discount card for savings on the Windermere Steamers and other shops in the area, however this is now a thing of the past. Such a pity as it was a nice touch but I guess businesses have to make savings where they can now. It's just a sign of the times.
Reviewed by Karen4.7★Sep 2023
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"Lovely apartment, fantastic location in Ambleside and views over the lake were stunning ."
The property had everything we required and we would happily stay again. Thank you
Reviewed by Katherine5.0★Aug 2023
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"Great apartment with a fantastic view over Windermere."
Easy check in and arrival. Spacious, roomy and airy. Lots of storage and we’ll appointed kitchen. Great location right next to the boat pier for trips on Windermere and the 599 open top bus routes to Windermere and Grasmere stop right outside. Fish and chips and two nice cafes close by plus the Waterhead and Wateredge Inns just over the road and recently refurbished. Only comment, update the bathroom photos online as the current photos don’t reflect the lovely brand new bathrooms that have been installed.
Reviewed by Carl4.7★Jul 2023
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"We had a lovely stay, looked out to the harbour."
Out everyday, went to Lake Windermere in Bowness, Kendal, Keswick, used the bus service which was right outside the the apartment/flat we stayed in, excellent value at £2:00 one way. We even walked into Grasmere and got the bus back having spent a lovely time wondering around the quaint village. Went to Dove Cottage, lovely little café in there. We have visited the Lakes several times using Sykes Cottages, stayed in different areas and it is a beautiful place to visit.
Reviewed by Begum4.4★Jul 2023
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"Very comfortable apartment in an ideal location with great views over the lake."
Lovely balcony to watch the world go by. Great location to explore the southern lakes! Definitely recommend!
Reviewed by Paul4.7★Jun 2023
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"This was our second time in the property."
The bathrooms have recently been modernised and look great. Everything was fabulous, view amazing! Only complaint is for Heart of the Lakes. We realised when we checked in that the oven had no shelves in it. No out of hours service from Saturday closing until Monday meaning that we were two days without an oven. They have a phone line open on Sunday but nobody responded to our request.
Thank you for your comments,
We are sorry to hear of the issues that you experienced with the oven. We will look into this to ensure that our high standards continue to be met.
Property Owner
Reviewed by Rebecca4.7★Apr 2023
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"The property is very well appointed."
Probably the best views of Waterhead Pier.
Kitchen is well equipped and very clean.
We would definitely recommend this apartment.
Our only issue with this visit was not with the property but the management company who didn't advise us of maintenance work being carried out on the driveway. Leaving no access for vehicles.
Reviewed by Philip4.4★Feb 2023
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"REVIEW
Another very enjoyable stay in this lovely apartment."
It is spacious, of a high standard and of course the views from the lounge and dining area are outstanding and always of interest. Looking forward already to our next stay.
NOTE TO OWNER (not for publishing)
Can you please consider placing a table light on bedside table between the beds in second bedroom. Thanks.
Reviewed by Kenneth5.0★Aug 2022
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"Really enjoyed our stay at Romney 17 - the flat is comfortable and view is stunning."
The space worked for the whole family. It was a well
equipped flat and the x-box was a pleasant surprise for our son! It was great to be able to leave the car at home on three occasions and explore on foot, bus and boat from the doorstep. It was a brilliant location to introduce our children to the beauty of the Lake District.
Reviewed by Judith5.0★Jul 2022
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"We had a very enjoyable stay in Romney 17."
This was helped by the good weather. The only problem with the weather was that the sun rose early, shining onto the bedroom windows enough to disturb our sleep. Therefore we suggest some additional material to reduce light penetration for these 2 windows.
Reviewed by Ian4.4★Jun 2022
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"Premier position, which is we always appreciate."
The lounge suite is a little uncomfortable for older people like us. The decor is tired. The bathrooms require updating. The beds were comfortable, however, the duvet was far too hot for the summer and the pillows were like sleeping on bricks. The bedroom televisions need WFi connection as the picture just breaks up. Overall, for a premier listing, it was a little disappointing. Other apartments at Romney Grange are of a higher quality for a similar price. Which we have experienced.
Reviewed by Philip4.1★May 2022
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"Romney 17 is a lovely property, well situated with a superb view"
Reviewed by Chris5.0★Apr 2022
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"We loved the amazing view from this property, it made the holiday very special to be able to look directly over the lake."
The apartment was generally well-equipped and comfortable and our children appreciated the games and toys. It was useful to have the guides and walking books which we made use of. We would definitely stay here again, the location was perfect for us..
Reviewed by Rebecca4.7★Apr 2022
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"Everything was very good except for the suite which has lost all its strength and there was no support when sitting on it."
It needs to be replaced.
The comfort of sofas, chairs etc is very personal. The sofa was chosen to offer “moderate” support. The foam cushions maintain their support far better than feather cushions. The furniture is checked regularly for wear and tear and will be replaced in due course.
Property Owner
Reviewed by Robin4.4★Mar 2022
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"The property is spacious and comfortable and nicely furnished."
However we did think that the kitchen could be better equipped especially for a 4 star property. For example there were 3 cheese graters (why would you need 3) and no small side plates and only 3 saucepans. We have stayed in other properties in this complex and they were much better equipped.
I find this comment surprising as there were 8 side plates when we last checked (Nov 2021.) There were several pans, frying pans plus microwave proof dishes: plenty to cook a meal for 4.
We always endeavour to rectify any specific omissions in kitchen equipment
Property Owner
Reviewed by Paul4.7★Feb 2022
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"The apartment was very clean and well equipped providing every thing we needed for our stay."
The apartment feels very spacious as rooms are all a good size and thevWiFi is excellent .
The views across the lake were amazing and as we like to walk the trek in to town was not a problem. I am afraid I did not find the king size bed very comfortable but that may be personal choice. My only issue was the TV in the living room which needs to be replaced with a smart tv as not only is it quite small for the size of the room the ability to access netflix etc would have been good.
New beds are being delivered this week 7/1/22
Property Owner
Reviewed by Sharon4.4★Dec 2021
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"A beautiful and well positioned apartment - better than expected."
The apartment was extremely spacious and well equipped. The view from the living/dining area was stunning - even on the rainiest days! Local amenities were on the doorstep as well, which was very handy. Overall a great stay - thank you.
Reviewed by Claire5.0★Oct 2021
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"Lovely apartment, very comfortable, wonderful views."
Has a few minor lapses in attention to detail.
Reviewed by Berni4.1★Oct 2021
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"Well appointed apartment in excellent location."
Living/dining area very comfortable and kitchen very well stocked. Sadly the bed was one of the most uncomfortable I have ever attempted to sleep in . Would definitely benefit from a new mattress!
Reviewed by Gillian4.7★Jul 2021
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"Loved our stay at Romney 17."
The apartment was fantastic - very spacious, had everything we needed (kitchen very well stocked with equipment) and the view was outstanding. Easy walk to Ambleside too. Can't wait to return.
Reviewed by Julia5.0★Jun 2021
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"Office was unmanned upon arrival as someone had gone to get her lunch."
Were given the wrong keys despite asking if they were correct ones !
The apartment is very nice and very well equipped, but you can hear your neighbours clearly and it is primarily a residential complex with a few holiday lettings.
Reviewed by Chris3.8★Jun 2021
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"Slight issue with key collection (given wrong set) - ok as during day but would have been a problem out of hours."
Apartment was great
Reviewed by Zoe4.7★May 2021
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"Our second visit to this beautiful apartment."
We shall hopefully spend other very happy holidays here.
Mrs SnowdenDec 2019
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"Stayed in this complex many times and have always had an excellent holiday."
Your service & the situation and condition of the properties are second to none.
Mr TownsendDec 2019
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"Loved it - this was our third Christmas at Romney 17."
Mrs SnowdenDec 2019
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