Romney 22

17 Customer Reviews

• "Excellent apartment with everything needed."

  Made our holiday experience a brilliant one. Mattress in master bedroom too hard for me. Second bedroom may benefit from twin beds rather than a double. However, we loved staying in Romney 22. Thanks so much.

  Reviewed by Rhonna4.7★Sep 2023

• "Excellent property very comfortable."

  Everything you need is there. Good parking in the bay provided. The only thing it would be nice if the sitting room could get extra Heating for the evening.

  Reviewed by Hugh5.0★Sep 2023

• "This is the second time that we have stayed at this property."

  A well equipped apartment with a beautiful view of Lake Windermere. Well furnished and entirely clean. Would have no hesitation in making a return visit.

  Reviewed by Gregory5.0★Sep 2023

• "We had a very enjoyable week in this lovely clean, well equipped and comfortable and quiet apartment."

  A real home from home. Beautiful views over Windermere from the living room, and over the fells towards Grasmere from the bedrooms. Lots of local books and leaflets which were useful for planning days out. Very convenient for frequent buses, which stop close to the driveway to apartment. Good parking - easy access and good size space. We could not fault our stay here and will certainly be returning.

  Reviewed by Julia5.0★Jul 2023

• "Overall a lovely apartment: great views, peaceful, easy parking."

  Would love to return in the autumn, but nervous of how warm it would be as the heating is all pre-set/locked and towel rail not on at all. Hob had been reported as not working in earlier review and still not. We reported that the DVD didn't work on 2nd day - chap popped in and said he'd be right back with a replacement, but that never happened. Double bed is small. The positives of this apartment do make up for these other issues though and a great location with buses right outside the building.

  Thank you for your valued feedback, I am pleased you enjoyed your stay and are considering returning to the apartment in the future. I am pleased to confirm that the hob continues to work fully having never experienced any problems with its function. The extractor fan is in the process of being upgraded however procurement has proved challenging due to the dimensions of the integrated unit as well as finding a skilled contractor to carry out the work to the high standard that is expected. The cooking ability in the apartment is not compromised. The DVD player has now been replaced. There has always been a BT YouView box at the apartment that gives access to BBC iPlayer, ITV hub, Netflix, Amazon Prime video and a range of other streaming services if you have a relevant subscription. The smart Rointe heating system is thermostatically controlled, meaning the room environment is continually monitored and the system adapts to maintain a constant environment. Therefore the radiators may not always be warm to the touch. Due to the continuous monitoring and adaption the external conditions never effect internal conditions. I can confirm that both the beds are a standard UK double. Property Owner

  Reviewed by Caroline4.4★May 2023

• "The extractor fan over hob did not work."

  The heating is locked and there is no extra heating source. It would be cold if it had not been mild week. Needs a fan heater. Despite comments from property owner in reviews there is no lift. There was water dripping of the light fitting in the ensuite bathroom. Seemed to be more than you would expect from compensation. Otherwise it is a comfortable and we'll equipped property.

  Reviewed by Andrew3.1★Oct 2022

• "The views are great."

  We have stayed in the property previously although not in October. The negative was the heating is inadequate at this time of year. The radiators are set to a very low temperature and there is no ability to adjust them. The only hot radiator is in the bathroom which was ironically too hot. We gave details of this to HOL in the Fishergate office. Apart from this issue all was great.

  Reviewed by Philip4.1★Oct 2022

• "Lovely accommodation, very clean, comfortable and well equipped."

  Beautiful view of Lake Windermere and surrounding mountains. Easy access for local walks. Lovely river walks in Ambleside, especially Stock Ghyll Force, Grasmere, Rydal Caves, Wray Castle and short car journey to Elterwater. Would love to return as didn't get to do all things would have loved to have done. Only complaint is : sykescottages describes as first floor apartment but is actually 2nd floor.

  Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. We have amended the description to include its location on the second floor, (there are lifts for guests to use from the car park) We are pleased you enjoyed your stay at Romney 22 and hope to see you again in the near future. Thank you the Heart of the Lakes team Property Owner

  Reviewed by Wilma5.0★Sep 2022

• "Absolutely lived up to my expectations , I had read a review on the cleanliness, but I can honesty say it was spotless, there is everything you need."

  It was like home from home.I was sad to leave.

  Reviewed by Helen3.8★Aug 2022

• "As others have said, Romney 22 is perfectly located."

  The apartment has everything you could want and more. The view from every window is a delight and the owners have tastefully decorated. The parking is a benefit and the space right outside the door. Lots of books /games/maps to help plan days on the fells or entertain on a wet day. A perfect home from home and holiday location. The only thing that let's the apartment down is HOL cleaners. On the surface all looked OK. But used the main bathroom to dry a wet coat, only to find the sink / toilet not clean (toilet had not even been flushed) and when I dried the floor the cloth was filthy - I had not used the room until then (the en suite was cleaner - although i did wipe the shower round prior to use). There was no soap or sanitizer left anywhere in the apartment and covid has not vanished and i would expect liquid soap to be provided as standard. Given that check in is so late to allow for cleaning this is not the first HOL (or associated company) where the cleaning has been poor in the last 2 years. I would stay at Romney Grange again, but will look at private rental if HOL can not solve their cleaning issues.

  Thank you for taking the time to provide additional feedback following your stay at Romney 22. Please accept our apologies that the property was not cleaned to the standard you expected. If you had let us know we would have asked the housekeeping team to rectify the issues you found. Housekeeping team. Property Owner

  Reviewed by Angela4.1★Jun 2022

• "We thoroughly enjoyed stopping at 22 Romney Grange."

  The apartment was clean, comfortable and very well equipped. It literally had everything we needed. We didn't want to leave at the end of our holiday. Hope to be back next year. Thank you.

  Reviewed by Lee5.0★Apr 2022

• "The apartment was in a great location, it was handy to have the bus stop outside."

  It was quiet, with lovely views. It felt a bit cold at times, and the storage heaters did not seem to work despite checking instructions - I'm sure this could have been sorted if we had chosen to follow this up, but it wasn't too bad so we left it. The kitchen had all the utensils we needed, and we were pleased with the bathroom facilities. We would happily return.

  Reviewed by Lisa4.7★Sep 2021

• "Great location and lovely apartment just outside of Ambleside."

  Reviewed by Kevin5.0★Jul 2021

• "When I reported a problem."

  .the person who contacted me had a NO REPLY email..no clear instructions as to what to do with keys etc..

  Reviewed by Charles4.1★Jul 2021

• "The flat was amazing, everything you need for a holiday, plus great views."

  Location excellent. Fantastic holiday

  Reviewed by Cheryl5.0★Jul 2021

• "Romney 22 is a really attractive apartment with lovely views."

  It is very well equipped with everything you might need, has a comfortable bed and was spotlessly clean, apart from what looked like a spilt coffee stain on the rug in the living room. I cleaned this myself quite easily, with some Vanish carpet cleaner which I found in the kitchen. There is a designated parking space for one car and it is very close to all the amenities at the lakeside, including the pier for boat trips. There is a lovely balcony with a table and chairs, where we enjoyed the beautiful views of the lake, the communal gardens and the sheep! The apartment is within easy walking distance of Ambleside, which has loads of lovely restaurants and tea rooms etc. The apartment has very good info about local supermarkets and attractions,and there is also very good info about how to work all the appliances, window locks etc. There isn't a lift and it is on the 2nd floor, so getting our luggage up the stairs was a bit of a struggle for us over 60's and may be a problem for less mobile people. The service from Sykes Cottages was excellent, with good communication and instructions for every step of our stay. Key collection and drop off was very easy. We had a wonderful holiday and I would recommend this apartment and Sykes Cottages without hesitation. Thank you.

  Reviewed by Marian4.7★Jun 2021

• "We had a fantastic time at Romney 22."

  Everything we needed was provided. The apartment was excellent. Clean, comfortable and in a perfect location.

  Mrs WadeDec 2019

• There are no reviews featuring this term Show all reviews