"The property was very nice overall but for the cost it did have some issues."
The utility room smelt dreadful and the washing machine door surround was covered in mould (which we cleaned). This smell did permeate around the lower floor for a couple of days until we managed to get rid of the smell. The outdoor lights on the front balcony trip the circuit breaker when it is raining, so be aware. The fire glass had not been cleaned in a long time (we cleaned it). The utility room produces a constant 'hum' which was not a problem for us as we were only 2 people and slept at the other end of the hall but might annoy people in the room adjacent.
Thank you very much for your comments and for taking the time to let us know your thoughts. We are sorry to hear about all the issues you encountered at the property, unfortunately we weren't aware of any of the issues you had as we could have resolved them to make your stay more comfortable. We are glad that you enjoyed the property, we will update the housekeepers regarding these issues.
Lakelovers Owner Relations
Property Owner
Reviewed by Jason.3.8★ Oct 2023
"Wonderful property, exactly as described."
We had a very enjoyable stay and the property was perfect for us.
Would very happily stay here again with one exception…. the smell from the utility room and twin bedroom en-suite was extremely unpleasant.
We placed rolled up towels at the base of the doorway to both areas to stop the smell from invading the rest of the property - this worked well and we enjoyed our stay regardless.
Those of us who stayed in the twin bedroom and the double bedroom (with the roll-top bath) shared the other separate bathroom off of the corridor.
It is a shame really because the property is absolutely wonderful.
We certainly enjoyed the lovely log fire and 360 view from the living area.
Local walks from the door were great.
The property itself was a perfect base to drive from for the most wonderful and challenging walks further afield.
Everything catered for within the property, also clean and tidy.
Reviewed by P R4.7★ Oct 2023
"We booked this gorgeous property with my mam and dad (both in their 70s)."
So we had a total of 6 in the group....the property is amazing.... breathtaking views from the extensive veranda....the accuracy of the house description is spot on...the summerhouse room is huge, although storage space is somewhat limited....there is a utility room with larger American fridge freezer downstairs, so over the week you definitely get your steps in...The only other negative we could find from the kitchen space would be to have a larger dishwasher...as the house sleeps 6 then a normal sized dishwasher would be more practical than the half size one currently in place....The outdoor furniture is gorgeous and luckily the weather enabled us to use this a few times...the extended garden was superb for the dog to play although the walk to the top of the hill that starts alongside the house is fantastic...the views of Windermere from the stone seat on the top of the hill are breathtaking.... each room were very well suited, 2 with en suite. The middle bedroom had a plumbed in roll top bath which we never used and a separate bathroom at the end of the ground floor...the showers were walk in ones which was great for my folks and the mirrors were Bluetooth enabled which is a fancy touch...the only complaints we had from the rooms were that the twin room bathroom had a sewerage smell which we had seen from previous reviews. It wasn't a game changer but probably needs addressing...there is also a boiler that sits next to the front door, which seemed to be on a lot and when so was noisy especially at night. We just left the heating settings as we found them so this may be why the boiler was on a lot, the temperature was comfortable so thought it was pointless to tinker with them. On the positive side, my folks have travelled all over the world in every type of accommodation and they both agreed the beds were the comfiest they'd ever slept in....high praise!!!.
Overall I have to say we were so happy to pay a little more than usual as you could really benefit the extra space....I did have to laugh that when I went downstairs to get some stuff from the larger fridge my watch would lose Bluetooth connection from my phone which highlighted the size of the property....We would certainly recommend this property to anyone....the negative points are minor in comparison to the beauty of the place and size of the property....
Reviewed by Doug4.7★ Aug 2023
"Fantastic house in a great location."
This house has absolutely everything you could need. Car is a must though as nothing is within walking distance.
Reviewed by Angela4.7★ Jul 2023
"Absolutely incredible house, in the perfect location."
This house was the perfect setting for our family vacation. House was impeccably clean, with excellent facilities. Can’t wait to go back next year!
Thank you for choosing Tall Trees for your family holiday, we’re so pleased you enjoyed it and its surroundings; it’s lovely to hear that you’re already looking forward to staying again next year.
Property Owner
Reviewed by Mark5.0★ Jul 2023
"The property’s location is stunning, and the garden space is beautiful."
Overall the property is spacious and comfortable. As we were staying during the very hot weather we found the upstairs heat like a greenhouse. Fans or an air con unit might be helpful. We closed some of the blinds but keeping doors open wasn’t possible due to the number of midges/flys. The MAJOR issue was the situation with little/no running water!! The tap upstairs trickles, and after a very sweaty, sun cream day we were looking forward to using one of the showers…but no water again just a trickle. We arrived on a sat eve so it was Sunday when I tried to contact Lakelovers…after ringing all the numbers for 2 hours I gave up! Not even able to leave a voicemail message. We had to buy bottled water and ‘make do’. Eventually spoke with Steve on Monday who advised he’d been made aware that the boiler needed a new part?!? I was advised a plumber would try and fit the part that day…no response so I called again and spoke with Emma. No part was available but she advised how to ‘try and temp fix the issue’ - I tried but the noise was awful and it felt dangerous. I called again.. and eventually approx 7pm at night a plumber came. But not to fix it but to try and resolve it temporarily…without luck! We ‘laughed’ about it as the boiler is held together with a golf ball and two scouring sponges!! For the amount we paid, for the lack of assistance and for absolutely no offer to even refund or move us I will not be using this company again. We had our daughter staying on Monday but she had to leave Tuesday (my husbands birthday as well!), as the shower/water situation was too much for her to endure. It felt like glamping not luxury living. I do not understand why this property is being let out when there’s no water/water pressure. I’d like some form of compensation and I left a note to the cleaners as it became difficult to even clean dishes as the dishwasher was struggling too., and the kitchen tap had completely stopped working! Amazing property
Reviewed by Joanne3.4★ Jun 2023
"Lovely property in a very quiet setting but only a couple of miles from Bowness."
Pub 2 miles walk across open country.
High quality build, well appointed, with a large patio and garden.
Surrounded by forest on 3 sides, with a public footpath starting right outside.
There is a hidden gem; walk up the footpath , and shortly after you emerge into open country rheough a field gate , climb to your left, there is a stone bench with a great view of Windermere. The bench is only minutes walk from the property.
Would definitely go back.
The only improvement would be a cupboard to store groceries.
Thank you for your comments, we are pleased to see that you enjoyed your stay.
We take all comments on board.
We hope to welcome you again.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Andrew4.7★ May 2023
"The place is beautiful."
However, when we arrived we had to clean all if the dishes and cutlery, including the cutlery tray, as they were all dirty. It seems the cleaners rely on the previous holiday makers to do their job- and they don't check if things are up to standard. I was dismayed and shocked when I removed the bedding ad ther were urine and what looked like blood stains on ALL of the mattresses and the duvets. I own a Guest House and would never cover up such disgraceful mattresses and expect people people to sleep on them. I hope the owner sees this review and makes changes. There are other points I could make, but none as bad as the beds.
Reviewed by Gillian2.8★ Apr 2023
"We adored staying at Tall Trees."
It is the perfect home for a week in the Lakes. We were very fortunate to be there during a beautiful week in spring. The light and spacious top floor was amazing. Furnishings were great, facilities wonderful, it was perfectly clean and we were very happy there. The pictures on your website actually manage to understate how lovely the house is. The views from the front of the house are spectacular and don't really get featured on the website. We had rather assumed that the house was within the woods.
Thank you for your kind comments, we are so glad that you enjoyed the property and the area it is in.
Property Owner
Reviewed by Martin5.0★ Apr 2023
"A beautiful property, we have stayed in the area for many years and this was by far the most stunning property that we have stayed in, we would not hesitate to return."
Reviewed by Emma4.7★ Oct 2022
"Gorgeous house and surrounding gardens in a great location,perfect for families and a dog."
What really let’s this property down is the strong smell of sewage from all three of the bathrooms, it got worse as the week went on. It really was awful! We were also greeted by an explosion of Diet Coke, someone had left cans of pop in the freezer in the main kitchen which had exploded and left a right mess! We cleaned it up the best we could! We love the lakes but we won’t be staying here again!
Reviewed by Samantha3.4★ Jul 2022
"Amazing place."
The location is faultless and design inside is really nice. Such a relaxing place
Reviewed by Owen5.0★ Jun 2022
"Fabulous!!
Read a few negative reviews before coming but we didn’t find any issues at all"
.
House was immaculate, super comfortable, gorgeous views and in a lovely secluded location. Walks on the doorstep and a great base for visiting the lakes.
Didn’t want to leave and would definitely come back.
Reviewed by Lesley5.0★ May 2022
"A great venue very well kitted out , amazing views
Can publish above on site - below is for information
Barbecue would be helpful
Local walking routes or guidance with local canoe hire water sports or gym facilities would enhance experience."
We had good help from company with bird strike and window
Bit pricey
Reviewed by David4.4★ Apr 2022
"Unclean floors throughout, couches dirty, dirty and stained dining room chairs, disgusting, heavily stained mattresses."
Dryer didn't work at all, TV broke in lounge, no TV for 3 nights (maintenance couldn't fix)
Odd to not have any space to store food in kitchen, except a small tiered basket.
Foul smell of drains downstairs, worst being in one en suite which was unbearable.
Boiler made a terrible noise when hot water was used.
Patio doors are exceptionally heavy!
Stunning views, lovely garden, great walk from the doorstep, great location. Good layout, comfortable (even though filthy) beds, lovely upstairs open plan room.
Should be rated 4 star, not 5 star.
Reviewed by Emma1.9★ Apr 2022
"What a wonderful property!"
Stunning views over the lake and mountains in the distance, and we were treated to a few flyby’s from the RAF over Windermere. It’s a lovely house with a stunning garden, our little sausage dog had a ball sniffing round the garden. We would not hesitate to stay here again!
The only thing that wasn’t perfect was the boiler - it’s very noisy so if you have a shower late at night, be prepared for about 10 minutes of noise. It soon goes quiet again so not a major inconvenience, but certainly something to be aware of for light sleepers or those with small children.
Reviewed by Kerryn5.0★ Mar 2022
"Loved the house, was very cosy and warm even without the fire lit."
Great location and very quiet away from Bowness. Only criticism was there was no cleaning product to clean the bathroom/toilets with.
Reviewed by Gwyn5.0★ Jan 2022
"Lovely stay at Tall Trees and we have booked again to stay in July."
Some suggestions the mugs need replacing, some are chipped and well worn. I’d also suggest a few storage baskets to keep fruit, bread or tinned foods in.
The builders next door were very pleasant and considerate, we had no issues at all.
Highly recommend, what a beautiful property the owner have!
Reviewed by Samantha3.8★ Dec 2021
"Overall the cottage is beautiful."
A few issues to point out but must add didn’t ruin our experience
Completely………
1. There is no cupboards in kitchen to put food.
2. Dirty floors under beds
3. Horrendous smell in one of the en-suite bathrooms so was unable to sleep in the bedroom
4. It would have been nice to come into the cottage in December with at least a Xmas tree… Very bare and unwelcoming
5. Most Channels on main Tv lost after a couple of days ( Told it would have been due to the storm, but we had the channels for the first few days )
We still had a good time
Reviewed by Susan3.8★ Dec 2021
"Good location with some great walks from the doorstep."
The house is really comfortable but with oddly high loo’s (or maybe we are just short) :-) Spectacular views from the front balcony/windows of The Old Man of Coniston. A very well insulated house, which is a good thing - we had all the heating turned off in October!! Would definitely go back - loved it!
Reviewed by Hayley4.7★ Oct 2021
"Second time we have holidayed at Tall Trees and we love it."
The accommodations is comfortably kitted out with all mod cons to enable you to have a great break.
Fab location for us to explore the Lakes and when its time to chill and read you can sit back and enjoy the mountain views with the bonus of a log fire is you so wish.
We had a lot of heavy rain whilst in the Lakes and this must have caused an issue with the exterior lighting as the upper ring-main fuse tripped and bestowed darkness upon us.
Once I had sussed out there were three light switches we couldn't use all was fine...we just had to leave those switches untouched for the remainder of the holiday.
Our problem was... is the contact number on our paperwork and in the TT pack to report such issues just rang out, and we tried several times to report this fault but nobody answered the call.
If it had been a major problem I am not sure what we would have done.
So you guys need to address this one as that could have potentially been a more serious situation.
Other than that we loved our stay at Tall Trees
Dave Turney
Reviewed by Dave4.7★ Oct 2021
"The rug and cushions had been removed from the lounge area and the wooden floor looked like it needed a good polish."
Some of the blinds were broken and the dining chairs were stained. There was no storage for food whatsoever other than the fridge. There were no trays and no serving bowls.
This was our third visit but felt the open plan kitchen and lounge is now looking like it needs some attention.
Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. Due to Covid requirements some soft furnishings, rugs, cushions etc, have been removed so unfortunately they weren’t in place during your stay. The owner has taken onboard your comments regarding the blinds, chairs, etc and our maintenance team have been made aware too. We hope the above doesn’t deter you from staying again at this property and hope to see you again in the near future. Once again, we thank you for taking the time to give us your valuable feedback.
Property Owner
Reviewed by Theresa3.1★ May 2021
"Tall trees is a beautiful property in an ideal location the facilities are more than adequate for our family and although there was building work next door it had zero impact on our experience."
The property was fairly clean, the only thing that let this down was the windows being dirty, which is emphasised on a sunny day in the glass room, and there was a lot of dirt and food remains down the sides of the couch cushions. Apart from this it was spotless.
We were a little disappointed in the master bedroom en-suite, as the images show a jacuzzi tub, but this has been removed at some point and replaced with a standard tub. And the images showed a bbq on the terrace, and other reviews had mentioned using this but it was not at the property during our stay. We were hoping to have a bbq one evening on the terrace.
Overall the experience was great, and we would love to come back again.
Thank you for your feedback Mr Kellaway. We appreciate the time taken to send your observations which we have now rectified. We are sorry the old image of the jacuzzi bath was still showing, this has now been removed. Unfortunately at present there isn’t a BBQ at Tall Trees for guests to use however this is something the owners are now considering. I have also passed your comments onto the housekeeping team to address your concerns. Thank you once again for your feedback and we do hope you visit us again soon.
Property Owner
Reviewed by Robbie4.1★ May 2021
"A lovely house with fabulous gardens."
The countryside is very accessible just up the lane from the garden.
Mrs BrookesJun 2019
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