Riverside Cottage No 5

4 Customer Reviews

• "Our rental property was undergoing renovation upon our arrival."

  We were upgraded to a luxury lodge instead. The lodge was exceptional in every aspect. Staff were very friendly and helpful.We had not visited Low Briery for a few years but we will be back.

  Reviewed by Leslie5.0★Apr 2024

• "En-suite shower non-existent, very poor water pressure meaning all 4 guests had to use one rather than being able to use both as advertised."

  Headboard in bedroom adjoining the en-suite - very loose and away from the wall which caused disturbances through the night for all Thick of dust on top of picture frame in non-ensuite bathroom, clearly hadn't been wiped for months as there was much that much dust. Cupboard door in kitchen off its hinges, hanging off which was a hazard should the door have come off. Lack of tea-towels and pan scrubbers - clearly a money making exercise as other towels could be rented for additional costing!? Property was excessively hot but we had no control over the heating at all and this caused a lot of discomfort for a person who has fibromyalgia (sensitive to temperatures) No welcome pack like you see in all other lets - this was quite hostile and upsetting as you would expect to see nice little biscuits, tea/coffee to welcome you....but nothing Lack of accessibility which caused huge upset for my parents - no hand rails down the very slippy and poorly positioned slate steps to the entrance of the property. No guard rails for the shower facilities, which my mother needs but we didn't know there was a lack of such things at time of booking. It upset my mother's dignity and she felt embarrassed that she needed so much help around the property as a result of Lack of thought around this property. We even had to request a bath mat to make the shower/bath safer but due to lack of walk in shower (en-suite water pressure) my mother felt this really impacted her hygiene as unable to use a "shower over bath" facility. The staff on site however were helpful and did offer to change us to a different let however this would have been more upheaval for frail parents with mobility issues. We will not be going back to Low Briery holiday park, for the money we expected much more for £625 for low season. A very disappointing stay but more upsetting is lack of accessibility and the fact there is no mention of this in the cottage details - customers should be made aware of this prior to booking so they can seek a let with accessibility in mind. It should be detailed within the write-up/specification Please be mindful when booking and to request further information regarding accessibility should this be something you require.

  Reviewed by Mark1.6★Mar 2024

• "Great little house, great for 2 people and a dog, probably would be a bit of a squeeze with 4 people."

  Clean and tidy, I took washing up liquid and dishcloths etc, but this was all provided

  Reviewed by Beverley5.0★Dec 2023

• "The cottage in Low Briery Holiday Park was perfect in every way: clean, comfortable, crisp white linen, the beautiful River Greta right outside, and some great walks right on the doorstep."

  We won't hesitate in coming back here.

  Reviewed by Jennie5.0★Oct 2023

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