Great Owl Lodge

11 Customer Reviews

• "The lodge was beautifully presented and was lovely and clean on arrival, the area is beautiful with lovely views and close to the little town, on arrival we noticed the lights in the dining area did not work and we reported this immediately but unfortunately we didn't get anyone out to replace the bulbs throughout the week it's wasn't a massive problem but would of been nice to have more lighting when eating our meals and playing games at the table, the hot tub was nice but didn't appear to be very clean, it also lacked a fire which was listed in the description which would of been lovely in the mornings as it was very cold, the biggest thing was the bed this was unfortunately very hard in the master room and we ached after sleeping on it, my partner actually had to sleep on the sofa during our stay, with these problems rectified it would be an amazing little lodge."

  Reviewed by Paul3.4★Mar 2024

• "Was beautifully clean upon our arrival, very lovely lodge, great private layout to the park with stunning views, really enjoyed our stay."

  Could have done with a doormat inside, not just outside, and lacked the flame effect fire in the property description, which would have added a warmer feel and focal point. That said, really very minor points, we will definitely be going back.

  Thank you for taking your time and giving us feedback. We'll make sure to take this into consideration. Thanks Property Owner

  Reviewed by Janet4.1★Feb 2024

• "We booked a hot tub lodge."

  Our whole search focussed on having somewhere to stay with a hot tub. The hot tub in our lodge was broken as we did not get to use it at all. We were offered the use of one in a lodge up the dark hill. Did they really want us to traipse up there in towels and swims and then walk back wet? We therefore did not get the break we booked. Disappointing.

  Reviewed by Allison2.5★Oct 2023

• "Beautiful lodge Well equipped Quiet Stunning surroundings Hot tub made it extra special Would of been nice to have a few brochures/ leaflets telling of place's to visit from local attractions to supermarkets."

  There is a welcome pack that provides some information, there is also some leaflets in reception to pick up and our website has all the information you need regarding places to visit, eat and drink. Thanks for your feedback and we hope to see you in the future. Property Owner

  Reviewed by Claire4.1★Sep 2023

• "Lovely , clean, comfortable, beautifully located lodge."

  Hot tub is a great addition. Outside space and facilities great. Outside balcony space perfect for morning coffee with an amazing view. Had a lovely stay. Thank you!

  Thanks for your wonderful feedback, we hope to see you again in the near future. Property Owner

  Reviewed by Justyna5.0★Sep 2023

• "We had a lovely stay in lodge 7."

  The lodge was well equipped and clean. The hot tub was up and ready to use straight away and we enjoyed making the most of it during our stay. We had a lovely break and would definitely recommend the lodge and return ourselves.

  Thanks for your excellent feedback. We hope to see you again in the near future. Property Owner

  Reviewed by Amy5.0★Aug 2023

• "Lovely little lodge, clean and comfortable nice relaxing break, Until other holiday makers think it's acceptable to leave dogs off leads, and run over to my elderly labrador who doesn't need to be growled at or need to have to defend herself."

  Twice this happened with 2 separate dogs. Not acceptable. Why do people assume they're dogs are great. Clearly not all dogs are friendly all of the time. Just think people need to be reminded dogs on leads at all times whilst out of lodges.

  Thanks for this feedback. We tell all customers to keep their dogs on leads whilst around the park. We are truly sorry for any inconvenience caused. We do hope this didn't ruin your vacation. Property Owner

  Reviewed by Lauren3.8★Jul 2023

• "The space between the lodges was absolutely perfect very private and relaxing the exercise area for the dog was perfect"

  Reviewed by Jade5.0★Jun 2023

• "The stay was great, lovely location and set up."

  Slight issue with a light bulb in the lodge but was sorted promptly.

  We are very happy to hear that you had such a pleasant stay with us and are always on hand to fix any issues that we can help with. Property Owner

  Reviewed by Oscar4.7★May 2023

• "Beautiful lodge in a beautiful setting!"

  Hot tub was a huge plus! Thank you for a wonderful stay.

  Thank you for your generous comments, so nice to hear you were comfortable at the lodge. Property Owner

  Reviewed by Francesca5.0★May 2023

• "This is the first time we have done this type of holiday but it will not be the last."

  Really helpful staff, great lodge and location. If I had to pick a negative it would be the shower was just warm and not very powerful but it was liveable. I will be booking again. The toaster blew the fuse and the staff answered straight away and sorted the issue within 10 mins. Great holiday and we will see you again, thank you.

  We are so happy to read that we have had such a positive impact on your views of this holiday type. Any constructive criticism will be taken on board so we can make amendments for future stays. So pleased to hear that you will be returning to us. Property Owner

  Reviewed by David4.4★May 2023

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