Bryn Gwynedd

12 Customer Reviews

• "The v steep drive way could be mentioned in the details."

  Quite awkward with a large vehicle.The bathrooms have already been mentioned by previous guests, we found the bath rather difficult to manage was a case of style over substance. The beds were very comfortable as was the lounge furniture. Could have done with instructions re the TV.

  Reviewed by Ruth4.4★Apr 2024

• "Very good location."

  The house was warm, clean and well presented. As mentioned in previous reviews the upstairs toilet needs to have the door opening outwards. One of the trip switches tripped and as there is no information pack at the house, the fuse box wasn’t located. The owner is making ongoing improvements.

  Thank you for your feedback we hope the new online information pack (Sykes App) will help ensure guests know where everything is and additional information that may be useful. We are looking to change the door opening which will be completed as soon as possible. Once again thank you for your kind words and feedback it’s vital for us to get this right. Property Owner

  Reviewed by Richard3.8★Mar 2024

• "Great location and the property was clean and well presented."

  I do sympathise with previous comments on size of upstairs toilet/shower. Not ideal if you need to get up in the night !!! A door opening out would be a vast improvement. During our stay neither of the heated towel rails worked upstairs and the fan in the downstairs shower room wouldn’t switch off. There were a lot of statement pieces of lighting and furnishings but the lighting was too harsh in the lounge of an evening. Could definitely do with some lamps to soften the lighting. We use the kitchen a lot when we are away and found it a little light on utensils etc. It needs a vegetable strainer, some bowls to use in the microwave, some oven dishes and a broom/dustpan and brush. I also thought it was unusual not to have a ‘information’ file with instructions etc. I have been self catering for well over 20 years and this is the first property not to have one.

  Really appreciate your feedback it helps us identify any improvements we can make. I am delighted the issues with the towel radiators has been rectified. After the install of the new boiler the pipes were not fully connected which has been remedied our new appointed plumber. We have added said items above in the kitchen. The information file is online through the Sykes App. We are sourcing some bed side lamps and also some lamps for the living to help with a softer ambiance. The remaining job is to change the door opening of the upstairs toilet to be change to allow better access. We hope this will make for a more pleasant stay for future guests and appreciate your understanding and helping us to get this right. Property Owner

  Reviewed by Nicky3.8★Feb 2024

• "Lovely house but not impressed with the toilets."

  Both are very small and not easy to get in and out of .The shower room and toilet is very small if you are on the large side you wouldn't be able to get in and out of the shower room .no toilet in the upstairs bathroom were the bath is .Downstairs toilet is also very small fitted under the stairs .The utility room isn't finished it would be much better if a decent shower room and toilet are fitted here and the under stairs toilet turned into the utility room with stacking washer dryer .Also one of the bedrooms has a very small double bed .its a tight squeeze to get passed the bottom of the bed because the dressing table almost touches the bottom of the bed. so you can't use the bottom drawers won't open bed in the way .All the rest of the house is lovely and well done .would we stay here again probably not because of the toilets. Its a shame because its so close to walk into shops pubs and restaurants of conway.

  We are pleased to confirm we have a team in finishing off the utility room this will have installed a shower, toilet and sink. Regards the bed/drawers for some reason the bed was away from the wall this has been pushed back allowing better passage/access to the bottom drawer. We will see what else we can do here. Thank you for your feedback it is really important for us to get this right. New photos coming soon… Property Owner

  Reviewed by Diane3.4★Dec 2023

• "This property is absolutely fab had all we needed for a comfy stay on a very ..."

  This property is absolutely fab had all we needed for a comfy stay on a very quiet road with views will defo be returning

  William thank you for your positive words. Really pleased you enjoyed your stay and very much look forward to welcoming you back. Yours Simon Property Owner

  Reviewed by William5.0★Nov 2023

• "Loved the property, was super clean and comfortable."

  Had all the equipment that was needed for the perfect stay. Simon was really helpful and we would love to return to Conwy at some point.

  Thank you for your kind words and positive feedback Damian and family you are welcome to stay anytime. Yours Simon Property Owner

  Reviewed by Damian5.0★Oct 2023

• "Lovely place to stay not good for disabled as steep drive in and could do with a sliding door on shower room ."

  Close to all amenities and beautiful views fabulous decor

  Thanks for your postive feedback Kim. I agree with you it’s not the most ideal property for those with mobility issues, we will continue to ensure it is suitable for as many guests as possible. Yours Simon Property Owner

  Reviewed by Kim4.7★Oct 2023

• "My sister and I had a lovely week at Bryn Gwynedd."

  The house was very comfortable. Especially the beds. Bed linen and furnishings of high standard. Well equipped kitchen. One of the best we've stayed at. One thing that was missing from the inside of the house was a bin. Reading previous reviews, lack of a bin seem to be a common theme. It certainly didnt spoil our stay but would have helped.Overall our experience was very good. A beautiful house close to the town. Thank you Simon. Penny Gorman and Jan Ryder.

  Penny, Jan, thank you for your kind words and positive feedback. Its really pleasing to hear you had a lovely stay and thank you for your comment "One of the best we've stayed at." We have listened to guest feedback, as of 14th October bins have been placed in the kitchen and next to toilets for guest convenience. This was oversight on our part. We will continue to strive to provide our guests with the best possible experience and always welcome feedback. We look forward to welcoming you back to Bryn Gwynedd and Conwy very soon. Yours Simon Property Owner

  Reviewed by Penny4.7★Oct 2023

• "The holiday home had been completed to a very high standard."

  The kitchen had everything necessary & the lounge furniture was exceptionally comfortable. All the bedrooms were very a generous size and again comfortable. The only difficulty I found was the shower was a very tight space. I have had major abdominal surgery and no longer have the same flexibility. It would have been much easier if the door opened outwards onto the landing.

  Lorraine thank you so much for your feedback. I will have a look to see if we can change the door opening. I hope you enjoyed your time at Bryn Gwynedd, Conwy and North Wales, we look forward to welcoming you back soon. Yours Simon Property Owner

  Reviewed by Lorraine5.0★Sep 2023

• "The house itself is lovely and the sofas,bedding, cutlery etc were were stylish, it’s probably getting to the end of season so don’t want to be to critical but it needs just tidying up a bit, we missed having a bin in the kitchen or bathroom."

  There were a few cobwebs about and spiders, maybe the cleaner needs more time but overall we loved the house and location, didn’t sit outside much but the garden furniture needs replacing or fixing and garden tidying up before summer but with its location and overall comfort and space it was great value for money and I’d recommend it

  Really appreciate your thorough feedback which we are reviewing to ensure we make continued improvements for the best experience for all guests. We have had a lengthy conversation with our cleaning team to ensure continued high standards. The garden furniture has been repaired. Bins are also located in the kitchen and bathrooms for future convenience. We are pleased you feel it provided good value for money and you would recommend our property to others. Property Owner

  Reviewed by Justine3.8★Sep 2023

• "Found the cottage well worth staying at, well placed to get around the area one or two small things that would make it better most places we have stayed at try to provide informaion on places to go but found very little to help it was ok for us I know wales very well , Found bin very hade to keep up with as not used to it and takes a little time to carry out other wise had a good time and would come back again."

  Thank you for taking the time to leave positive feedback. We have left a number of leaflets for residents to look through, and will look to add to this. Conwy Tourist Information Centre is a great place for more information Muriau Building Rose Hill Street Conwy LL32 8LD We have left a leaflet for residents from the Council to hopefully help with the bins and our conscious efforts to recycle ♻️ as much as we can. Really pleased you enjoyed your stay and look forward to welcoming you back soon. Property Owner

  Reviewed by Kenneth4.4★Sep 2023

• "The property was amazing in every way."

  There was nothing that they didn't cater for. The level of detail on everything was to a very high standard. Perfect property and a perfect location.

  Thank you for taking the time to leave feedback. We are so pleased you enjoyed you stay. We look forward to welcoming you back soon. Property Owner

  Reviewed by Lee5.0★Aug 2023

• There are no reviews featuring this term Show all reviews