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"Positives.
Great location."
Car parking. Small garden with furniture. Well appointed kitchen / dining room and sitting room plus downstairs WC. Good bathroom. Lots of towels supplied. Comfy beds and linen. Welcome bottle of processco and biscuits. Lots of toilet roll etc supplied.
Not so great.
Spent 2 hours looking for WiFi code as no instructions supplied ( nor for any appliance )
Sitting room would benefit from some lamps - currently it’s overhead lights on / off only.
There are three bedrooms but only one drawer ( not set - a single one ) and one small wardrobe to service all guests plus a few hooks on wall. We had to live out of suitcases which isn’t what expect to have to do in a property listed as 5 *.
Curtains only in one bedroom which meant the( lovely ) sunshine came through blinds and impeded sleep quality.
All of the above would be easy to rectify.
Reviewed by Tracy3.8★May 2024
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"Lovely house."
Perfect for exploring and so near nice restaurants, shops etc. Well appointed kitchen and much appreciated fizz and biscuits on arrival!
Reviewed by Keith5.0★Apr 2024
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"We enjoyed our stay at Cliff House."
It was warm, comfortable and very convenient. There were a few things missing which would have made our stay even better for instance:
Door mat
More draw space in bedrooms
Instructions on how to use the heating, oven, when recycling day is etc. There were no recycling boxes for paper or glass outside the property.
Sometimes it is just the little things that improve a place. Having said that we would have no hesitation in booking the cottage again.
Reviewed by Beverley3.8★Dec 2023
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"Fantastic property exactly as it was advertised and will be returning thank you x"
Reviewed by Maureen5.0★Oct 2023
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"After using Sykes for many years, found this property lacking in a number of ways."
We were 3 adult friends in our 70s each wanting our own double bedded room, however, due the oversized double beds in each room, only 1 room had space for a wardrobe, we had to leave most of cases unpacked as there was nowhere to put our clothes. The other very irritating issue was no general information pack anywhere to be found in the house, even though ewe searched every possible place it could be. We did contact Sykes on the second day and received an email from the owner, but still no mention of when to put the bins out and how to sort recycling into the correct bins. It would also be a good idea to provide info on Doctor/ Dental and emergency phone numbers. This could be a very nice place to stay in a lovely village, but was rather spoilt by the lack of information normally found in Sykes properties.
Reviewed by Gordon2.8★Sep 2023
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"What a lovely cottage."
Comfortable and well equipped in the heart of the town. It is on the main road but that didn’t bother us as the garden was on the other side. We’ll definitely be back for another stay.
Reviewed by Rebecca5.0★Jun 2023
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"We think this a lovely property in a very pretty village."
The only reason I did not give it a 5 is the lack of clothes storage. As there were only 3 of us we used the other bed to lay clothes on. Wardrobe in main bedroom not easy to use and such a shame as there is space for a larger functional wardrobe. However we would still stay here again the the future.
So pleased you enjoyed your stay. We will look at increasing the wardrobe space for future bookings. See you again soon.
Sarah
Property Owner
Reviewed by Anne4.7★Jun 2023
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"A very pretty, well-equipped cottage with ample space for 2 cars in the property's drive."
(Ours is a larger size vehicle.)
The old cooking range in the kitchen is as amazing as it looks online, the cottage's real USP! The Sykes website doesn't mention it, but there is a washing machine in the kitchen too.
The beds are very comfortable, the twin room was bigger than we thought it looked in the photo. The 2 king sizes beds have room underneath for storing your bags.
The garden is a traditional country style garden which enjoys sun all day and even has a view of the top of Helmsley Castle.
We were only about 3 or 4 minutes walk to the market square, with its small supermarket, which is open until late. There are a couple of very well-stocked local delis on the other side of the square. Helmsley boasts a number of good restaurants, cafes, a fish and chip shop, plus a very small department store and great independent shops. We treated ourselves to a lovely picture at The Saltbox Gallery.
We enjoyed a drink at the Helmsley Brewery, which not only has a bar downstairs but, at weekends, has a great Cocktail Bar upstairs called The Angels Share. Helmsley even has a small petrol station, which was handy.
2 miles drive away in Harome is the famous gastropub, The Star Inn, and The Pheasant Hotel's restaurant - both excellent and highly recommended. We also had a lovely meal at The Fairfax Arms in Gilling East. (We used Helmsley Black Cabs when we ate outside of Helmsley so we didn't have to drive.)
So, for us, Helmsley was the perfect place for a true experience of the North Yorks Moors, with all we needed on our doorstep.
Thank you to the lovely, helpful, but not intrusive owner for a wonderful week in this beautiful cottage. (Also to our amazing friends who clubbed together to treat us to this cottage!)
Hi Gail. thank you for such a loveley review. I do hope you enjoy the picture and we hope to see you again soon.
Sarah
Property Owner
Reviewed by Gail4.7★May 2023
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"We absolutely loved Cliffe House."
Very high spec interior - both furniture and decoration ,spotlessly clean and very well equipped.
We will definitely return
Thanks so much for your very positive feedback. Hope to see you again soon in Helmsley. Sarah
Property Owner
Reviewed by Lyn5.0★Apr 2023
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"We enjoyed our stay in this nicely decorated property."
The garden was very sheltered and we enjoyed the unexpected April sunshine sitting at the table and chairs.
The only negatives were that there was no welcome pack, so no hob instructions! Also there was only one tea towel for a five night stay. I would recommend and stay again!
Thank you for your feedback, we are emailing out our welcome pack information , but have now provided a hard copy at the house for reference following your suggestion. We will also increase the number of tea towels.
Thanks and we look forward to you staying with us again soon.
Sarah
Property Owner
Reviewed by Bev4.1★Apr 2023
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"Superbly placed cottage that has been tastefully refurbished to a high standard."
We enjoyed our stay so much that I’m sure we shall return.
Thanks so much for your very positive feedback. Hope to see you again soon in Helmsley.
Sarah
Property Owner
Reviewed by Joan5.0★Mar 2023
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"The cottage was absolutely beautiful, gorgeously renovated and so comfortable, warm and clean."
The property was well situated for brilliant days out. W
We only had two minor issues; one was that there was not much storage and as we had a toddler this was slightly tricky; however the rooms are really gorgeous, warm and comfy which was far more important! The other was that a neighbouring property blocked the drive for two days with their bins and we were uncertain whether we could move them or not, so we had to park on the road. Parking on the road was free so this wasn't a major issue, just slightly inconvenient but not at all the owners' fault! We had a wonderful stay and would definitely come to stay again.
Hi Rosanna, I am so pleased you had a good stay. We are process of putting up a screen for the neighbour bins so this does not happen again. Thanks for letting us know.
Hope to see you again soon.
Sarah
Property Owner
Reviewed by Rosanna4.7★Jan 2023
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"A beautiful cottage (with the added advantage of having off-road parking for 2 cars), located within less than a minute's walk to the wonderful town centre of Helmsley."
A great base for getting out and about and seeing "God's Own County"!
Would definitely recommend!
Thanks so much for your very positive feedback. Hope to see you again soon in Helmsley. Sarah
Property Owner
Reviewed by Sharon4.7★Dec 2022
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