Miner Jack's

15 Customer Reviews

• "We loved our time at Miner Jacks cottage."

  It was spotlessly clean, had everything we needed and more. Bed were comfortable. It was warm and welcoming.we couldn’t fault a thing. Kitchen was well equipped. We absolutely loved our stayed and definitely would highly recommend. And hopefully we will book again in the near future.

  Reviewed by Gemma5.0★Apr 2024

• "Beautiful cottage, real home from home for us."

  Me, my husband, two kids and our dog. Stunning area and walks and not far to Whitby or Saltburn. We will definitely be coming back! Thank you

  Reviewed by Aston5.0★Apr 2024

• "This is a fantastic base for any walking or beach finding."

  The house is comfortable, cosy and warm. Ideal for our family of 3 plus a dog. The house was well presented and welcoming.

  Reviewed by Natalie5.0★Mar 2024

• "The cottage was cold."

  Kitchen appliances not user friendly. I could not use the log burner. I bought longs but I was unable to source kindling. The cottage was mostly clean the double bed was comfortable. I didn't know the cottage living room did not have windows with views to the outside location. It was dark in the daytime and miserable with it being cold as well. Only the final day had fine weather and so more time was spent at the accomodation. The weather can't be helped but nobody to make contact with meant I was cold throughout. The owner message me to say she was away from home. Another local contact person should have been available.

  I’m sorry to hear about your issues regarding your recent stay. I wish that during our correspondence regarding the use of the oven, you had mentioned your further issues so I could have addressed them. The log burner is not set outside of the winter months, but can be used at anytime, however the central heating system is in good working order. Sykes Lettings are available via phone/email contact and I am always happy to help with queries so that your stay is pleasant. Best wishes. Property Owner

  Reviewed by Jacqueline2.2★Sep 2023

• "A lovely little cottage, clean, comfortable and with everything you need for a short stay."

  Reviewed by Christine5.0★Jul 2023

• "Lovely comfortable cottage in a peaceful location, ideally situated for the ..."

  Lovely comfortable cottage in a peaceful location, ideally situated for the Cleveland Way, Staithes, Runswick Bay and lots of other beautiful locations along the coastline

  Reviewed by Cheryl5.0★Jul 2023

• "Cottage break was ruined by large amount of damp over the bathroom, hall, living room and kitchen walls."

  Paint is flaking all over the kitchen area. The carpets in the bedroom had dog mess on them on arrival. I contacted the owner via the booking portal and had to wait 2 weeks for a reply (chased by skyes several times) only to be told I wasn't getting compensation!!!! I wanted an apology and to be listened too. Very poor service and the owner clearly requires some basic coaching in business management/ property maintenance. Very disappointed. ( Skyes cottages also agreed with me that this is unacceptable)

  Dear guest, I would to say, as the owner of Miner Jack's, that I appreciate all my feedback as it is my intention that any visit to my property is enjoyable and fulfilling. Please accept my full apology that you did not enjoy your stay. I was not aware of any direct attempt to contact me and had I been, I would have been more than willing to discuss your negative comments. As I live not too far away, I visit the property on a regular basis and have a brilliant cleaning team, and without photographic evidence I simply cannot accept the claim that there was dog mess on the upstairs carpets. Please do share such evidence with Sykes Cottages if you still feel that this particular issue needs investigating. Kind regards. Property Owner

  Reviewed by Damian2.5★Jun 2023

• "Very well equipped cottage, lovely views and good coastal walks"

  Reviewed by Karen5.0★May 2023

• "A lovely well kept cottage."

  Comfortable and cosy. Loved it

  Reviewed by Caroline5.0★Apr 2023

• "We had an incredible stay and we are so thankful."

  What a location and what a peaceful and cosy house. Would definitely consider coming back!

  Reviewed by Tim4.7★Apr 2023

• "Lovely cottage with a fantastic location, extremely clean and comfortable and everything was made available."

  We had a great holiday, thank you.

  Reviewed by Andrew5.0★Mar 2023

• "Nice cottage, although was cold when we first went in and disappointing that ..."

  Nice cottage, although was cold when we first went in and disappointing that there were only 2 logs to burn on the fire, lovely area to stay we were very comfortable in the cottage and thank you for the Yorkshire tea bags and cookies

  Reviewed by Julie4.4★Mar 2023

• "A beautiful place to stay!"

  The cottage was really lovely, cosy and spotlessly clean, comfortable beds and good wifi and phone signals. Take note of the instructions for small car only as parking really is very tight and there are no alternative places to park. The location was great for exploring the local area but disappointing to find you are not able to access the beach at Port Mulgrave due to the pathway being lost in a landslide nearly 2 years ago. The nearest beach is a 30 min walk followed by very steep access down so maybe not a walk with young children. We had a great time fossil hunting around the Whitby area with some lucky finds! Definitely a place we will come back to.

  Reviewed by Sarah4.7★Feb 2023

• "This is a beautiful cottage in a fantastic location, we had a really lovely break, there was nothing we lacked for."

  The sea views and cliff top walks were amazing and only a stones throw from the cottage. Great place for walking. Fantastic fish and chip shop in Staithes The villagers were very friendly. We will definitely pay a return visit

  Reviewed by Christine5.0★Feb 2023

• "Lovely cosy cottage that was spotlessly clean and furnished very nicely."

  We had a brilliant stay and would happily book again.

  Reviewed by Neil5.0★Feb 2023

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