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"It took us quite a while to figure out how to use the hob as there were no instructions, although the info file stated that they were in the folder - they were not!"
Otherwise the cottage was cosy and apart from the weather we had a lovely time.
Reviewed by Linda3.8★Sep 2024
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"We had a really lovely stay at miners cottage."
The house was in a beautiful location close to lovely cliff top walks and short drives away from some stunning locations.
We loved the house and found it very cosy.
However we were disappointed about the comfort of the mattress in the master bedroom, particularly as I see this has been bought up in past reviews.
The mattress was very springy, creaky and very worm out. Also the curtains in all of the rooms were very thin and didn't keep any light out.
Otherwise we enjoyed our stay, the kitchen was well stocked with utensils and was a small but pleasant space to cook in.
Thank you for our stay. We hope to be back again one day!
Reviewed by Michelle4.1★Aug 2024
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"What a place fantastic location the place was spotless on arrival would ..."
What a place fantastic location the place was spotless on arrival would definitely rent again I read a review about the property before we arrived complaining about the mattress some people should not be allowed to make comments like that I found the bed very comfortable and slept very well all week
Reviewed by Alan5.0★Apr 2024
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"We had a lovely stay at the cottage."
It was warm and cosy and had everything we needed for a comfortable stay. When the log fire is on, it’s amazing! The cottage is perfectly located to visit beautiful locations by foot or car.
Would highly recommend to others.
Thank you
Reviewed by Clare5.0★Mar 2024
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"Lovely cottage but master mattress needs replacing, the tablet compartment in the dishwasher doesn't close and the light in the bathroom doesn't stay on."
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The cottage is warm and cosy and everything was lovely and clean the toilet rolls had even had roses put on made out of the tissue. There's plenty of bowls, cutlery, crockery for 4/6 and laundry equipment for use should you need.s
All in all very nice.
Reviewed by Sue4.1★Jan 2024
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"Lovely cottage, perfectly equipped and so comfortable."
Quick response when I couldn’t work the telly. Would recommend.
Reviewed by Helen5.0★Dec 2023
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"Lovely rustic miners cottage thoroughly enjoyed our stay!"
Reviewed by Tyler4.7★Nov 2023
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"I feel really bad for the owner of this property as the recent feedback does not reflect the stay we had at all."
The cottage was as expected for a period property on the coast priced at less than £100 per night. The cottage is lovely and full of character. Upon arrival the ut had clearly had a good clean and we were given lots of fresh towels, bedding and blankets. Yes, there are some drawings from previous little artists on the walls and furniture from previous holidaymakers, but it did not affect our break in any way at all. The cottage is in a perfect location for exploring the cornish heritage coast. The local pubs are fantastic with really friendly staff and locals who make you feel really welcomed. The mining area surrounding the property is fascinating and well worth a sunset walk (pack a torch!). Great for the dog too. We loved the special touch of providing some tea and proper cornish biscuits. If you expect your accommodation to not have cobwebs, the odd fly, or some felt tip scrawlings may I suggest you choose an adults only new build in the city as opposed to a family friendly cottage in an industrial village on the coast?
Reviewed by Amie4.7★Sep 2023
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"Very poor, broken bed , drawing on wall and sofa and chair, broken kicthen chair , 1 clothes peg only, very bad smell from chimney all the time, even worse if any wind."
we had to returned home after just two nights couldn't sleep because of chimny smell though didn't even light woodburner! Down strais smell even worse!!! couldnt' contact owner or caretake both phone numbers didn't work, told Sykes, nothing helpful from them . Just keep getting automatic emails from company , one day after Monday when we got back home I phoned them again no help, then next day got got email all is sorted ... what in less then12 hours Chimney cleaned and swept bed fixed etc, I don't think so and too late we were already home!! Then near end of week , now your near the end of your holiday... what to do....we had been home days. Never heard anything about us having to return home, some money back etc..
We are really sorry for the disappointing experience during your stay at our holiday cottage. We have spoken to the housekeeping team who are reviewing the cottage, as a check is necessary from the feedback that has been given. This is not the standard we expect for any of our customers booking a property through Sykes. Had we known there were issues at the cottage, either via Sykes or our housekeeping team, we would have made every effort to resolve these for you. Thank you for your feedback,'
Property Owner
Reviewed by Katrina1.6★Sep 2023
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"No black bags for rubbish, window frames dusty and cobwebs especially in the kitchen."
View spoilt by kitchen windows need replacing, seals broken, all smears. Uneven concrete in back yard. Weeds a foot high. Tumble dryer absolutely filthy, didn't want to use it. Pile of dirty towels left on floor by washing machine. No hanging space in double bedroom. Twin bedroom used for storage for hoover etc. No table and chairs to sit outside to eat. Cleanliness not great. Looks overall shabby.
That being said, nice cosy compact cottage. Well equipped especially the kitchen. Great location to Trewellard Arms at top of road. Meadery 2 minute walk. Fantastic for coastal walks. Cleaners need to pay attention to detail not just the basics. Cottage just a bit of a lift. Won't book again
We agree that the cottage is in a fantastic location and have loved going there for many years. We have raised these issues with our housekeeping team who will address them asap.
Property Owner
Reviewed by Angela2.5★Sep 2023
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"Overall nice property."
Cleanliness of shower room was a let down (snail residing in the blind, cobwebs and dead flies, grubby sikrting) all simply resolved....
Shower cubicle also needing mould attention.
As notedin previously reviews ... Oven/hob instructions absent. Fridge freezer badly needs defrosting.
Wifi TV problematic. Apps require user logins. No 'live' TV (does property have licence?). Not a fan of Sky but streaming without dish now a possible option.
I am sorry that you have had to flag these issues and the housekeeping team has been notified. This isn't the standard we expect for our guests.
Property Owner
Reviewed by Susan3.4★Sep 2023
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"The cottage was lovely and a good base for us."
However the maintaince could be better i feel - 1. the stair light was hanging off its fitment and we were told it would be fixed during our stay - it wasnt! 2. The fact sheet said there were instructions for the cooker in folder - they werent. 3. We were only given one dish washer tablet for a four day stay. 4. The broken window opener in the twin room was very shape and therefor a health and safety issue. Oh and the fridge needs defrosting! Other than these annoying little things we loved it and hope to come back
Thank you for flagging these issues, though I am sorry you have had to do this as the cottage maintenance should be tip-top.
We have notified the housekeeping team and will make sure that the points you raised are addressed for future stays.
The cottage is in a fantastic area and we would love to see you back to enjoy the cottage and location again.
Property Owner
Reviewed by Marion4.1★Sep 2023
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"Just wonderful."
Phenomenal location for nature lovers. Lots of seals in the sea.
Reviewed by Christopher5.0★Feb 2023
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"Toilet seat still wobbles , same as last year."
otherwise we had a good time and will try again to come down from bristol.
Reviewed by Maxwell5.0★Oct 2022
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"The cottage was very comfortable and clean, we would definitely stay there again"
Reviewed by Helen5.0★Sep 2022
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"The trouble is, if I give this real review in that it is a lovely cottage, in a ..."
The trouble is, if I give this real review in that it is a lovely cottage, in a lovely area, clean, comfortable with three large rooms, nice garden to sit in, quiet, close to village shops and local pubs - everyone will want to stay there and I might not be able to book it
Reviewed by Sue4.7★Sep 2022
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"Fabulous break - everything we needed at property - thank you"
Reviewed by Lorraine5.0★Aug 2022
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"Excellent all round."
Would recommend
Reviewed by Stephen5.0★May 2022
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"Our family of two adults and three children enjoyed our stay in the cottage over a period of three nights."
The cottage was very private and we didn't meet any neighbours.
We enjoyed our stay and the facilities in the cottage were very good although we did find the wooden log fire in the living room pretty ineffective as a source of heat; and since there was no other form of heating in the living room then we were a bit chilly. A fan heater is supplied but since the whole house runs only on electricity and energy prices are rising fast then we spared the owners the expense, otherwise they'd be making no profit from our stay!
The cottage was draught-free but bring a warm jumper and slippers in the cold months as the tiled floor in the kitchen feels cold if you're one of those families who take their shoes off when you enter a home.
All the bedrooms had a heater but one was broken. The washing machine and tumble dryer are in an out-house and we didn't use them. In the kitchen we had most things. The knives were good quality and there was even a knife sharpener and sharpening steel. If you like to wash up using a sponge and brush then bring your own. Towels were provided in both the kitchen and bathroom. The beds were comfortable and the whole cottage was cosy.
There's a TV connected to WiFi. The Samsumg TV has apps for Netflix, Amazon Prime, etc. so all you need to do is login. There's no DVD player. Some books and games are supplied.
Make sure to read the black folder before you move in because it has tips on where to find important electrical switches (eg. emersion heater) otherwise you'll have no hot water or shower.
The small village of Pendeen has one small Spar shop, which also sells logs for the fire. Local pubs do meals at London prices. There's an old-fashioned petrol station in the village too, selling petrol as motorway prices.
We recommend a visit to Geevor tin mine in Pendeen.
We would happily stay in the cottage again. Thanks to the owners for a very pleasant and comfortable experience.
Reviewed by Edward5.0★Apr 2022
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"What a totally fab old cottage to stay in near the Cornish coast."
Comfortable beds and atmospheric living room and Kitchen. Outside the front is a great spot the catch the sun, and the cottage is very well equipped with everything you need. We will be back.
Reviewed by David5.0★Mar 2022
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"We enjoyed our stay, lovely cottage"
Reviewed by Gavin4.7★Feb 2022
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"The property was warm comfortable, nicely decorated, clean and in a lovely location."
Lovely wood burner in the inglenook fireplace and a comfortable kitchen diner which was a nice sociable space with a view of the sea off in the distance.
Downsides: The stairs are awkward and doorway low from living room through to kitchen (walk through under the stairs) but that was mostly an issue for my 6 foot + son and husband. My daughter did knock her nose coming down the stairs when she wasn’t paying attention but she is also very tall. It’s a cottage over 200 years old so understandable but it is worth a mention as it could be a real bother for some less agile.
Overall though it is a charming and peaceful cottage with a lovely seascape and I would certainly recommend it.
Reviewed by Venessa3.8★Feb 2022
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"A lovely, cosy cottage, close to the coast path - just what we wanted."
Wood burner great, although no kindling provided at all, so we didn’t have a fire on the first night.
We liked the kitchen-diner too, which was light and a good place to spend time. The kitchen was very well equipped and well lit. Speakers in the dining area was also a bonus. The neighbour parked a large van at the back of the property though, which obscured our view of the sea when we were in the dining area, which was disappointing.
The bedrooms were all lovely, with great views from the bath bedroom particularly. Very comfortable master bed too and plenty of storage space upstairs.
This was a last minute escape for us, which I booked quickly and hadn’t logged that the bathroom is downstairs and the stairs are very steep to negotiate in the middle of the night. The bathroom however was clean and modern (although only one toilet roll was provided).
On balance, a lovely bolt-hole but the downstairs loo may stop us booking again.
We are really pleased that you appreciated the sea views and found the beds very comfortable. We want all of our guests to have a comfortable stay and enjoy the beauty of West Cornwall.
Thank you for this feedback, it is helpful so we can improve the experience for our guests. I have passed on your comments to the housekeeping team so we can improve the things we can change.
Property Owner
Reviewed by Alison4.1★Jan 2022
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"Absolutely awful!"
! The Miners cottage was so unclean that it made me cry. There were layers of dust on all the many niknaks around the property and clearly visible under tables/ chairs (Covid!!) why are there so many unnecessary things around. The sheets appeared to be nice and clean but the bed throws and pillows felt almost damp and clary to touch, I was not convinced that they had been washed and again, just another unnecessary item to risk the spread of germs. The shower was appalling, a trickle of water. There are walls crumbling on the staircase. The heating was almost non-existant, there are a few old storage heaters that didn’t give off much heat and a log burner with enough wood for one fire which lasted just a few hours. (We stayed in January) The whole place made me feel unclean, I would never go back and would never recommend. It should be removed from the site until they give the place a complete overhaul, it needs cleaning from top to bottom. The location of the cottage is fabulous and it could be amazing if the owners addressed the issues. This completely spoiled our stay in Cornwall and has made us reluctant to use Sykes Cottages if they allow places like this on their website! I very rarely complain about things but this really upset me.
We are sorry that the cottage made you feel unclean and your stay was spoiled. Like you, we think the location is fabulous and we love West Cornwall and all it has to offer. We take cleaning very seriously and your comments have been passed on to the housekeeping team who work incredibly hard to make sure guests enjoy their stay.
As this is an old cottage we have provided heaters where necessary and will ensure the storage heaters are turned up when it is chilly. We provide guests with a bag of logs when they arrive at the cottage so they can enjoy the wood burner but unfortunately, this cannot be an unlimited supply.
We take feedback seriously because we want people to love the charm of Miners Cottage as much as we do and we will work to make sure we can improve where we can.
Property Owner
Reviewed by Shelley1.3★Jan 2022
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"Lovely, cosy, no frills and very clean cottage in a great location to explore West Cornwall."
Surrounded by interesting walks, stunning coastline, friendly pubs and the history of the Cornish mines, we enjoyed a great few days in Miner's cottage and we will without date repeat the experience in the future.
Reviewed by James4.4★Oct 2021
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"We had a lovely stay at MIner's Cottage."
The Cottage is very cosy and has lovely features. It was very quiet, both in terms of the neighbouring properties and the area, we found it very peaceful. Having views of the sea from all the windows was gorgeous too. The back courtyard is nothing to look at, but was perfect for letting the dogs out. The front garden was lovely to sit out in the evening to enjoy the last rays and watch the sunset.
The bed was comfy, which always helps :-)
We would recommend Miner's Cottage and would love to stay again. Thank you, Maria and Steve.
Reviewed by Maria4.4★Oct 2021
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"Nice woodburner and good beer in the pub."
We had everykind of weather fog sun rain wind but all was ok. hope to come again.
Reviewed by Maxwell5.0★Oct 2021
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"The owner was aware that the toilet seat was broken as maintenance arrived the day we left to replace it."
We had not informed them so they must’ve known about it in advance of our stay. A week with a split toilet seat is not acceptable and is a health and safety issue. We had my elderly mother and a young child with us. We ordered a replacement from Amazon and exchanged it. I expect to be reimbursed and will forward the invoice. Please tell me where to send the invoice. We really appreciated the sea views from every bedroom window, decor was lovely and beds really comfortable.
We are really pleased that you and your family appreciated the sea views,
the decor of the cottage and found the really beds comfortable. We want all
of our guests to have a comfortable stay and enjoy the beauty of West
Cornwall.
I am sorry that the toilet seat was a problem during your stay. Please use
the phone number in the welcome pack to ring any time about any issues and
we can respond straight away. In this case, the management agent had been
informed of the broken toilet seat and had booked maintenance to fix this.
Had they known that you intended to buy one they would have updated you
with progress. Going forward, I have asked them to be proactive and
contact guests if there are any maintenance issues outstanding to keep
everyone in the loop.
We love Miners Cottage and have spent many years enjoying the beaches and
surrounding countryside. When guests suggest changes or the cottage needs
maintenance we try our best to make adjustments as quickly as possible so
that everyone comes away loving the Cottage and Cornwall as much as we do.
Property Owner
Reviewed by Jo4.4★Aug 2021
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"Absolutely fabulous cottage had the best holiday ever I would recommend to all my friends."
Had everything you could ever want only wish we could have stayed longer
Reviewed by Kirsty5.0★Jul 2021
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"Really beautiful location, that can't be stated enough."
Possible difficult for those with difficulties walking, as the sea/ cliffs are at the end of the road, but that road is very downhill and therefor very uphill on the way back. It's only 15 mins from Penzance if you need anything, but there is a small shop just up the road.
The place itself has everything you need. It's beautiful, it really is, I'm VERY ocd and thorough though and I'd be making some improvements if it were my place. Nothing major, just bits to tidy up and perhaps make a little cleaner/ more presentable.
I'd happily go back, without quesiton, great for us with the dogs on a walking holiday. Beware the coastal path, it's so up and down it takes a lot of effort and time to traverse. To Lands End from the house is about 6 hours, we stopped for the dogs a lot as it was hot and explored a little, so you could probably do it in 4-5 at a march.
Reviewed by Thomas4.7★Jun 2021
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"The cottage was perfectly placed along the south west coast path for us."
The cottage was homey and comfortable. We would definitely stay there again.
Reviewed by Victoria4.7★Apr 2021
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