Sunnyside Cottage

52 Customer Reviews

• "We had a lovely stay at Sunnyside cottage, very relaxing and lovely walks on the doorstep for our dogs."

  A great location for the beach and getting around places like Scarborough and Bridlington. Would highly recommended.

  Reviewed by Karen4.4★Sep 2024

• "This is the second time we have stayed here and we have loved it both times."

  A lovely homely cottage with a great garden. Each time there has been a lovely welcome package. Everywhere is always clean and has everything we need for a perfect holiday. The cottage is in a great location. I'm sure we will be back for a third time.

  Reviewed by Donna5.0★Aug 2024

• "There has been no outcome of our complaint - we are expecting a call back from Sykes and have been for days."

  We would like a refund for the 3 nights we didn’t stay & the upset that was caused. My mum was actually poorly due to the state of the ‘cottage’. I’ve never had a worse holiday - my mum doesn’t have a lot of money to spend and this holiday was her treat for us both. I am devastated for her. I will be following this up with Sykes again as the hygiene of the property was appalling! I have many pictures to show this - hair in the bedding and bath, hair on the sink, mould in the pans, grease down the oven door, dog hair all over the rug and sofa (before our dog had even come in the property & he doesn’t shed), pizza under the sofa.. and more. I would like some resolution as we only managed to stay for 4 nights of our 7 until we had to go as my mum was so upset. We even went out and got our own cleaning things - this shouldn’t be happening!

  We acknowledge your comments. We explained to you when you rang us at 2.30pm on Saturday re key collection, that we'd a lot of extra cleaning to do following the mess left by our previous guests. Phil had to do an extra 200 mile round trip from home to help bring the cottage upto a suitable condition. The state of the cottage was reported to Sykes. Our normal clean is approx 3 1/2 hours, but on this occasion, it took over 7 hours. Phil asked you to ring us if there were any problems /issues, but the first time we knew you were unhappy was when we received our Forward Arrival Schedule on the Wednesday. You'd responded to Sykes Arrival e-mail with issues & said you wouldn't be staying the whole week. We could have addressed these issues easily if we'd been notified. We rang Sykes for advice & they contacted you. Sykes have told us that the call was 'amicable' & you'd left the cottage that morning.The following Monday we saw your review. After 12 years of owning the cottage, we have never had such a negative review & we again contacted Sykes for their advice. Sykes rang you again, looked at your photographs & listened to the original call with you. There was no mention of a return call required or a claim for compensation as your review states. Sykes do not believe the issues you've raised were worth a 'walk-out' & we could have easily resolved the problems had you contacted us soon after arriving. We are obviously very upset & disappointed that you didn't enjoy your stay. We take a real pride in trying to give our guests an enjoyable stay as many of our on-line reviews & comments in our Visitors Book state. On this occasion, we did our best to leave our cottage in a clean, satisfactory condition given the time available. Property Owner

  Reviewed by Joanne1.3★Aug 2024

• "We enjoyed our stay the cottage was spotless and had everything you needed."

  It was home from home.The welcome basket was lovely. It was in a lovely location We hope to return again didn't want to leave. Sue & Alan and Charlie our cockapoo

  Reviewed by Susan5.0★May 2024

• "Sunnyside cottage was a beautiful comfy cosy little cottage."

  Everything you would need, like home from home. A lovely welcome pack was much appreciated. Sunnyside cottage is in the beautiful village of Muston not far from Filey, had a day at Scarborough too and even a day in Whitby which was less than an hours drive. A lovely base to explore this beautiful part of North Yorkshire. Will definitely be back in the future

  Reviewed by Debbie5.0★Mar 2024

• "Was a lovely cottage, perfect for two and one small dog."

  The back yard was super secure and lovely area for dog walking. The reading snug in the lounge was simply the best little touch, with the wood burner alight, a glass of wine and a good book, a tiny piece of heaven. The host was really helpful and friendly. If I could recommend one improvement it would be the beds, they’ve all seen better days and need replacement mattresses and ideally the double bed exchanged for a bigger one, plenty of room in the bedroom to accommodate a king size and that would make the stay just about perfect

  Reviewed by Jane4.4★Nov 2023

• "Cozy, well equipped and comfortable cottage."

  Generous welcome pack. Suited our family of two adults and one child, not forgetting our pet dog. Muston is a great location for exploring this area. There is a paved back yard. The grassed garden is a short walk away- must be lovely to sit out in sunny weather and was a necessity for our dog first and last thing. Our dog was always supervised due to multitude of local dog walkers using the pathway at back of the house and two ponies in opposite field during the day. An unusual request for no pan lids to be used had us a bit surprised! Despite the owners explanation of lids possibly causing damage to the hob top - I've always found pan lids ensure food cooks quicker and reduces steam in the kitchen. It's a pity there are some clumsy cooks! Perhaps owners could consider fitting a small dish washer. This could be a real asset as most of us are used to this as a necessity not a luxury.

  Thank you for your lovely feedback. We have noted your comments & wish to clarify that the previous owners of our cottage had an issue with a pan lid on the hob top causing the glass the crack. We hope to prevent this happening again & causing inconvenience for any guests during their holiday. Property Owner

  Reviewed by Clare5.0★Oct 2023

• "Fabulous stay at Sunnyside."

  Lovely, clean, warm & welcoming cottage. Everything you could need has been supplied along with very thoughtful 'welcome pack' - thank you! Very safe patio and 'secret garden' for our dog. Handy location for Filey, Scarborough & Bridlington. Completely met our needs so have already booked for next year.

  Reviewed by Elaine5.0★Sep 2023

• "Cottage was perfect, so very clean everything you need for a holiday"

  Reviewed by Sandra3.8★Sep 2023

• "Perfect for couples or families."

  Nice dog friendly cottage. Good location Would highly recommend

  Reviewed by S5.0★Aug 2023

• "We had a lovely week."

  Welcome pack on arrival for us and the dog was lovely. The cottage is in a great position for exploring the local area. We visited Scarborough, Filey, Bridlington, Whitby and York. There is a pub 70 yards away! The secret garden was great for spending an afternoon in the sun. The bed was so comfy!

  Reviewed by Louise4.7★Aug 2023

• "Clean, comfortable and well maintained."

  Welcome milk , bread etc really useful. Informative talk with Mr Cooper, the owner. Great position.

  Reviewed by Robert5.0★Jul 2023

• "Lovely little cottage very convenient for Filey being just a 5 minute drive away."

  Very dog friendly! Very helpful owners Many thanks

  Reviewed by Susan5.0★Nov 2022

• "Very nice cottage supplied with all you need and situated perfect for visiting coastal locations."

  Reviewed by Karl5.0★Jul 2022

• "Owners are very friendly and helpful if needed but otherwise leave you to it, cottage is lovely, has absolutely everything you need, lovely little courtyard to sit in and separate "secret garden" which is a real suntrap and our dog loved it."

  Cosy log burner for the chilly evenings. Truly dog friendly owned by fellow dog lovers ( no extra silly rules when you get there! ) Very clean and comfortable and well maintained, only a couple of miles from Filey plenty to do and see in the area. Perfect base for exploring. We will definitely be going back.

  Reviewed by Kay5.0★Jun 2022

• "IDEAL LOCATION, VERY CLEAN AND TIDY, NICE ENCLOSED GARDEN FOR YOUR DOG,IN MY OPINION SHOULD SUIT EVERYONE WHO VISITS THIS PROPERTY."

  Reviewed by Stephen5.0★May 2022

• "What a wonderful place!"

  A gorgeous cottage with lots of character and exceptionally well kept. Muston is perfect for exploring the Yorkshire coast. A charming village with a lovely pub within 2 minutes walk of Sunnyside cottage. We had a lovely holiday and will be going back.

  Reviewed by Darren5.0★Apr 2022

• "Had to be very careful whilst showering to prevent water spillage ensuring ..."

  Had to be very careful whilst showering to prevent water spillage ensuring rubber seal in position over bath but there were plenty of notices in place to pint this out

  Thank you for your feedback. There is one polite notice in the bathroom to make guests aware that the shower screen rubber needs to be in the correct position. Property Owner

  Reviewed by Angela4.4★Oct 2021

• "What a great place to be."

  Peaceful village, easy access to Filey, Whitby, Bridlington and York using the park and ride. The cottage is outstanding. A home from home. The owners of Sunnyside Cottage left nothing wanting and there were even hot water bottles, not as they were needed, it truly is a great place to stay.

  Reviewed by Julie5.0★Oct 2021

• "Sunnyside is a very comfortable cottage which was cleaned to a high standard and well equipped."

  The furnishings and beds were comfortable and we had everything we needed for a pleasant stay. The house provided an excellent base for exploring the area and visiting the local seaside resorts as well as tourist attractions inland. The one downside of the cottage was that, although Muston is a very pretty village, it straddles a busy through road which runs between Filey and Malton. As the cottage was situated on this road, the traffic noise was often quite considerable, so it wasn't always as peaceful as we had hoped. However, the local people were extremely friendly and pleasant and overall we did enjoy our stay - our first holiday since before the Covid pandemic and much needed.

  Reviewed by Margaret4.1★Jul 2021

• "Absolutely brilliant everything you require for a lovely stay the owners ..."

  Absolutely brilliant everything you require for a lovely stay the owners couldn’t do enough for you and the local pub so convenient

  Reviewed by Julie5.0★Jul 2021

• "The cottage was lovely and the owners had a left a welcome note and some provisions which was a nice touch."

  It was clean and we felt safe during these unprecedented times. Cottage was on a busy road that we weren’t aware off. A lovely location to discover the spectacular coast line and walks that Yorkshire has to offer. Distance from Cottage to Filey beach was a 30 minute walk which was beautiful and a bonus we could walk. Local pub The Ship Inn offered good food and a warm welcome. Dog friendly too. Definitely recommend a visit.

  Reviewed by Lynne3.8★Oct 2020

• "Sunnyside has a high standard of cleanliness more so in these stressful time."

  We were extremely comfortable in cottage, lovely village with very friendly neighbours, great pub few steps away, but be warned.. portions are huge.. I learned and ordered smaller portions!.. Fabulous log burner which we enjoyed especially our 9month Miniature Dachshund Winifred. This cottage is a gem in a holiday home and a great find, hopefully we will return.. soon.. John, Linda and Winifred.

  Reviewed by Linda5.0★Oct 2020

• "We really enjoyed our stay at Sunnyside Cottage ."

  The cleanliness was outstanding and the cottage is fabulous. The owners were very friendly and helpful. We would love to stay again.

  Reviewed by Mark5.0★Sep 2020

• "Lovely holiday at sunnyside cottage,owners thought of everything extremely clean cottage,comfortable home from home,owners can't do enough for you,already booked again for next year,once again sykes cottages came up trumps,wouldn't hesitate to use them."

  Reviewed by Kevin5.0★Sep 2020

• "Fantastic cottage, very clean and fully equipt with everything you need."

  Great central location for exploring the busier seaside towns or the more rural loactions. Fabulous dog friendly beaches at Cayton Bay and Hunmanby Gap. The welcome basket was a lovely touch. The Ship Inn just up the road served delicious home cooked meals with plently of outside seating and dogs welcome. Great off road parking was a bonus. The courtyard was perfect for outside dining as was the seperate garden. Plently of space for the children and dog to stretch their legs whilst the adults sat and relaxed after a busy day. Lots of space inside the cottage too. An ideal place to stay and we would definately book again.

  Reviewed by Craig5.0★Aug 2020

• "Fantastic little cottage, we were a family of four plus our Labrador & had a great week in the house."

  Even during the strange times of Covid where holiday houses (we own one too so know how hard it is to strike a balance) are stripping back on non essential items, the house had everything we needed with some extra touches. We all really enjoyed the garden which is a sun trap, the dog probably the most. It it a 45 minute walk into the centre of Filey but you can knock 5 minutes off if you use the Wolds Way footpath into town, The local pub was very good for proper pub food, nothing too fancy but great quality traditional meals. You really need to book especially at present (August 2020).

  Reviewed by Paul5.0★Jul 2020

• "Sunnyside cottage was excellent for our weekend visit with our 2 labradors, located just outside filey and 100yards from the local pub."

  Reviewed by Thomas5.0★Jan 2020

• "Generally really enjoyed the cottage, took a bit of time to get it warmed up, as ..."

  Generally really enjoyed the cottage, took a bit of time to get it warmed up, as it had been empty since November, although the storage heaters were on, this time of year you need the fire on, which we did, although the logs left were a little damp, but we persevered and sorted it, generally pretty minor things, we would stay there again

  Reviewed by Paul4.4★Dec 2019

• "The cottage was warm comfortable cosy had everything we needed."

  We were on the beach every day with our dog. We would go back again. Just perfect.

  Reviewed by Geraldine5.0★Nov 2019

• "It was a lovely relaxing holiday and a beautiful little village"

  Reviewed by Amanda5.0★Sep 2019

• "We had a lovely holiday at Sunnyside Cottage Muston it had everything we needed ..."

  We had a lovely holiday at Sunnyside Cottage Muston it had everything we needed for a comfortable stay and we look forward to staying there again in the future

  Reviewed by Elizabeth5.0★Sep 2019

• "Lovely cottage in a beautiful village, owners and neighbours are really friendly."

  Best welcome pack, catering for all ages and dog. We will be going back.

  Reviewed by Joanne5.0★Aug 2019

• "Excellent all round experience,ease of booking, accommodation as described,would highly recommend."

  Reviewed by Kevin5.0★Jul 2019

• "The off-road parking space is too small for a average size car which means you have to park on quite a busy road outside the cottage."

  Many thanks for your feedback. The owner was sorry to hear that you felt the parking space was too small as no previous guests have had this issue. The owner also mentioned it was the bank holiday weekend. Property Owner

  Reviewed by Andrew3.8★May 2019

• "Very comfortable holiday cottage, a lot of thought went into making it home from home."

  .Would highly recommend.

  Reviewed by Yvonne5.0★Apr 2019

• "Our second time at Sunnyside Cottage, very enjoyable stay again."

  Lovely cottage and plenty to do nearby, even the weather was kind!

  Reviewed by Daniel5.0★Mar 2019

• "Very happy with cottage although felt a bit open in kitchen at night as no blinds."

  Garden was lovely and ideal for our dog but not ideal having to go out gate and down what appeared to be a public footpath (especially when ponies in field). I felt that this should have been highlighted on site. I loved the cottage itself but may have given second thought due to the garden position. All in all though lovely place

  Reviewed by Janet3.8★Mar 2019

• "Great Location, lovely clean cottage just wish the shower had a bit more pressure."

  Reviewed by Dawn4.4★Nov 2018

• "Sunnyside Cottage gives you a warm welcome & relaxed feeling."

  It was cosy, homely, very clean & equipped with everything you need. My husband & I liked it so much that we booked to stay for an extra week. We sent the owners a text out of courtesy, to let them know we were staying on, a short while later I received a phone call from the owners to say thank you, how lovely & unexpected, that really is exceptional customer service & shows what pride they have in the cottage.

  Reviewed by Eve5.0★Oct 2018

• "Lovely location and such a friendly village."

  All the locals were so welcoming.

  Reviewed by Joanne4.1★Aug 2018

• "The cottage was lovely and perfect for our needs."

  The second bedroom with twin beds was very small with little legroom between the beds and there wasn't a photo of this when I booked unusually. It wasn't a problem however as there was only myself in that room but for two people in there and the heat we have experienced, it probably would have been uncomfortable. There was the best welcome pack ever I have to say in my experience of renting holiday cottages. Although we didn't find any shops in the village, there was a quiet country pub only 50 yards away and but Hunmanby and Filey are only a short distance away. All in all a lovely holiday cottage.

  Reviewed by Margaret4.4★Jun 2018

• "We had an amazing time at the cottage."

  It was very clean and had everything we could possibly need. The garden is gorgeous, children and dog loved it. We all wanted to stay longer!!

  Reviewed by Stephanie5.0★Apr 2018

• "The cottage was very clean and cosy, nice touch with the goodies left for us, and treats for our dog, very friendly owners when we contacted them."

  It's a pretty area and would be so nice in the summer.

  Reviewed by Norman5.0★Mar 2018

• "This is a lovely cottage in a great spot."

  We only stayed a couple of nights and the cottage met all of our needs. The kitchen was well equipped, the bathroom clean and spacious and the bed very comfy. A few reviews have commented on the heating which I wanted to touch on. The cottage has wall heaters with easy to follow instructions on how to optimise the heat output. There is a toastie log burner, blankets and even hot water bottles. During our stay in February I didn't once feel cold. I'd definitely recommend and we'd definitely stay again.

  Reviewed by Katey3.8★Feb 2018

• "Comfortable cottage with everything you could possibly need provided."

  Liked the goody basket {as did the dog}, the bed was exceptionally comfortable and everything was perfectly clean and well decorated. Comfortable sofas and a roomy kitchen. There was plenty of hot water and as much heat as we could have wanted from very efficient night storage heaters. The dog loved the garden and the nearby country walks. the cottage was only 5 mins from Filey beach and seafront and Filey is a beautiful place. The pub in Muston was dog friendly and the food was excellent. The locals included us in their conversations and the pub staff were very friendly.

  Reviewed by Jenny5.0★Nov 2017

• "Lovely cottage."

  Fab location, welcome basket on arrival a lovely touch. Everything needed and more and great friendly owners. Fab base to explore the local Yorkshire coast and Moors. Pub in the village quirky and friendly with good home cooked grub. Recommend China China in Filey for home delivery to Muston. Highly recommend this cottage, many thanks.

  Reviewed by Adrian5.0★Aug 2017

• "Spotlessly clean, cozy cottage in an excellent location for walks and the sea side at Scarborough, Whitby and Filey."

  The owners were helpful and friendly. Can recommend the local pub for good food and a warm welcome. We'll definitely be back...and recommending this cottage to family and friends.

  Reviewed by Pauline5.0★Mar 2017

• "Ideal location for North Yorkshire only niggle was the Snicket pathway which is used by a lot of people and a blind at kitchen window would be useful."

  Overall a very welcoming dog friendly lovely cottage would recommend and hope to return

  Reviewed by Ann4.6★Feb 2017

• "It was a very cold January on our arrival, missed the central heating though soon got to grips with the wood burner."

  The local pub, The Ship Innn was fabulous winter and all, my little dog loved the fire once he got used to it, laid on the rug panting, took me back a few years. Dogs just love warmth, he rolled on his back on the rug, legs in the air, loved the heat. The cottage was clean and quality, loved the crisp fresh cotton sheets, Muston is a lovely village. I feel very rested, and sad to be home. I miss the wood burner, and the jewel and penny, the horses next door, location is excellent, thank you to the owners of this cottage and it's facilities, the welcome pack was wonderful, j jay enjoyed his dog treats, as we enjoyed the fresh eggs and the rest

  Reviewed by C4.6★Jan 2017

• "The holiday went as planned and we enjoyed our break, this cottage is ideal for pet owners with walks over fields and secure garden."

  The cottage itself was spotlessly clean and well equipt, we would definatly book this cottage again.

  Reviewed by Karl4.2★Oct 2016

• "Excellent location for getting out and about, clean and tidy!"

  The cottage exceeded our expectations. Will definitely return.

  Reviewed by Craig5.0★Aug 2016

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