-
"We had a great week at Seaclusion."
The view is amazing and it was lovely to sit out on the balcony with our morning cuppa. The house is well-equipped, it had everything we needed and more!
It’s furnished to a high standard and in a good location for exploring North Wales and Anglesey. Thank you for a wonderful holiday.
We are so happy that you enjoyed your stay in Seaclusion it sounds like you had a good holiday and we hope to see you again sometime soon
Jay & Carrie
Property Owner
Reviewed by Caroline5.0★Aug 2024
-
"A wonderful holiday home."
Beautifully furnished, well equipped, comfortable and with a stunning view.
Y Felinheli is a good base for touring this corner of North Wales. However, the town itself has very limited facilities. The only choice in walking distance for Dining out in the evening was the local pub, which is quite good but limited (A Thai Restaurant and La Marina tapas bar have both recently closed)
We are both thrilled that you enjoyed your stay and the view
We are pleased to tell you that La Marina is open now and the Thai shall be again opening soon
Hope to see you again
Jay & Carrie
Property Owner
Reviewed by Alan5.0★Jul 2024
-
"Seclusion is a very good holiday home."
Very comfortable, clean and everything worked! The first floor terrace is superb, also if the weather is bad we can sit on the sofas and watch the seascape. What could be better.
It is spacious and very well furnished. We enjoyed our time in Seclusion very much.
So happy you enjoyed your time at Seaclusion and so pleased you loved the views too
Hope to see you again in the future
Jay and Carrie
Property Owner
Reviewed by Heather5.0★Jun 2024
-
"Seaclusion is a lovely, comfortable well maintained property."
It’s in a lovely setting with excellent views from the balcony and lower patio area.We stayed as a family with dogs and found it had everything we needed.We will definitely visit again in the future.
So pleased you enjoyed your time in Seaclusion and it sounds like you dogs did too
We have to agree we also love the view and hope to see you again soon
Jay & Carrie
Property Owner
Reviewed by Helen5.0★Jun 2024
-
"Lovely property with a superb aspect."
Thank you, we are thrilled that you like the house and the setting and we agree totally, the views are amazing! We look forward to greeting you in the future. Jay & Carrie
Property Owner
Reviewed by Geoffrey5.0★May 2024
-
"Seaclusion is a beautiful property."
All the rooms have been decorated in a way that shows they have been carefully thought about and everything is to an extremely high standard. The views out over the water are stunning and the grounds of the marina area where the property is located are also really lovely. We really enjoyed our stay and would definitely return for a second visit. We've been staying in holiday cottages for many years and this has been one of the best we've ever stayed in. Thank you to the hosts for sharing it with us
Thank you so much for your lovely comments we really do appreciate them. We are very happy to hear how much you have enjoyed your break at Seaclusion. We look forward to welcoming you again. Jay & Carrie
Property Owner
Reviewed by Myra5.0★Apr 2024
-
"Whlist it is a dog friendly property, the surrounds are not."
The drop off to the water is steep and there is no rear 'enclosure' to protect dogs / children from this steep drop. Arrival at 5pm in the winter months is not very fair as it is dark upon arrival which makes it difficult to unpack and usher kids/ dogs into the property especially given the steep and poorly lit steps down to the entrance. (Also further compounding the need for some sort of 'enclosure' to the rear of the property esp when arriving in the dark you would not know how close it really is) The heating was NEST controlled, which has a pin code lock on it which meant that the heating could not be turned up over 20º. Sadly, as an arthritis sufferer, I need the heating to be higher than this to be comfortable and there was no other means of getting heating into a room (i.e log burner or electric heater) Also, whlist 20º this maybe sufficient for a modern and well insulated property, sadly, a lot of heat is lost through the patio doors so the seating / Tv area was chilly of an evening. Suggest thicker / insulated curtains would help in the winter months? The heating was on a timer, which made the assumption that guests were out of the property for most of the day...which maybe true in the warmer months, but not the winter ones! The property got cold very quickly once the heating went off, which means it had to work harder to get it warm again, by which time, it felt like it switched off again! The bedroom to the front of the property had a weird smell in it (like rotten vegetables!) which made sleeping in this room unpleasant, plus we had to sleep with the door open as to not 'concentrate' the smell. This really needs looking into. The house bathroom is very small, which was OK when there was just 2 adults, but when we were joined by other family members, it did make it a little fraught! Despite there being a futher bathroom on the 3rd floor, this was only any good for the using the toilet as showering was difficult due to the water pressure (which you only get told about once you've booked!) The property was clean upon arrival, but suggest that the cleaners move and vacum under the sofas as my dog was going crazy for the remnants of haribo sweets / crisps which were under there! On a positive note, the property was comfortable, well stocked and thought out. It is in a good location for exploring the area and the beaches on Anglesea
Dear Marie,
Firstly, we would like to apologise for your trip to our home not meeting your expectations. We hold our standards very high for providing a 5-star experience to all our residences, as seen in our previous reviews and wonderful messages left in our guest book. We are dedicated to taking on board where we can improve and shall respond to your comments one by one, to ensure we are being thorough in our actions.
In regards to our surroundings, we are situated on a private estate with maintained communal gardens. Within the grounds there are several sign posted rules to follow, including dogs being kept on leads, to ensure safety in regards to the seawall etc that surround the estate. To guarantee our guests are aware of the grounds we ensure our photos clearly show the view, including the sea wall. Whilst we are freeholders, we are not able to alter the visual appearance of the grounds in any way, this includes fencing or partitioning. This coastline is part of the Welsh Costal Path, promoted by the Welsh government, which provides stunning scenery and walkways, however we will always advice anyone on the coast line to keep a keen eye. The proximity of our home to the coast line is one of the main attributes we and many of our guest love about the property. After hearing your comments, we have ensured to state on our website for guests to be very mindful with children and pets, additionally we are installing a lead ring on our ground floor patio, to attach dog leads.
We completely agree with your comments regarding our check in time, and have already acted to speak with Menai Holidays and changed it to 3pm. Although the communal lighting is out of our control, we have already reported this to the management company that oversee the estate, who are ensuring they are being replaced. When arriving at our property, as soon as you step on our boundary automatic lights turn on to guide you to the front door.
The heating of the property is set at 21 degrees which comes on three times a day, the Nest system will not allow the property to drop lower than 15 degrees at any time. We have had previous guests request the heating to be turned down due to the warmth our double-glazed windows and building regulation standard insulation have retained. Finding that 21 degrees has worked well for many our visitors, however we appreciate everyone has differing circumstances and need a second option. Taking this on board we have invested in a space heater situated in the living room for guests to use at their free will. As you will have been made aware, Menai Holidays are also contactable 24/7 via their local office and emergency numbers should guests have any issues with the heating system.
We employ a high standard cleaning service who have looked after our property for many years and always held the highest standards. Unfortunately, whist currently staying in the property ourselves we have failed to find both an unpleasant odour or a source of any unpleasant odours, in the entirety of the house. Taking on board your feedback we shall be changing our reed diffusers to a new scent to see they are preferable.
We appreciate some may find our downstairs bathroom on the smaller scale, as did we when first purchased the property, resulting in us refurbishing the roof space to make a spacious second bathroom and dressing area. Due to the boiler being a combi boiler, the water pressure will be lessened in the second bathroom when both showers are in use at once, which we ensure to state on our welcome pack. When showers are used one at a time the second bathroom is a perfectly functioning power shower.
To conclude our response to your constructive criticism, we appreciate you highlighting areas which we are more than happy to improve on. Our number one priority is for our guests to have a comfortable, relaxing time in a space we hope feels like a home away from home. However, we must highlight that we are a non-smoking property, as stated on our website and have removed the full ashtray left behind from the balcony. We find that this could have also been a reason why you felt a chill in the living space, as the sliding doors to the balcony when opened will allow a large amount of cool air into the property. Additionally, on arrival to our home we found the top floor roof windows open, which acts as a chimney / vacuum for any heat to be lost. We are sorry to hear that your stay with us could have been improved, and strive to ensure that our future guests do not have the experience you stated.
Yours sincerely,
Seaclusion.
Property Owner
Reviewed by Marie2.5★Dec 2023
-
"As always the place was brilliant and to our surprise it had been improved more then before."
Extra bathroom and new decking
Reviewed by Irfan5.0★Dec 2023
-
"We had a wonderful quiet restful week,The house was beautiful and so clean."
Then that unbelievable view upstairs wow, loved the local pub and the chip shop but we stayed mostly at the house as was so comfy. Thank you for sharing your wonderful home .
Reviewed by John5.0★Nov 2023
-
"Once again we had a very comfortable stay in the fabulous Seaclusion."
We love this place and would not hesitate to book again. The house is clean, modern, quiet, has everything you could need for your stay and benefits from the most amazing views.
Reviewed by Susan5.0★Sep 2023
-
"A beautiful house with a beautiful view."
The beds were so comfy The marina was lovely and the resultant at the marina were great. The breakfast especially yummy at Swellies (Think I’ve spelt Swellies correct, sorry if not). Lovely Chinese takeaway short walk and a friendly pub nearby We were a party of six and there was ample room for all of us. Thank you x x x
Reviewed by Mandy5.0★Aug 2023
-
"This is a really lovely property and a great base for exploring either Anglesey or Gwynedd."
Seaclusion has gorgeous views and two outdoor seating areas to appreciate them from. The facilities are excellent and the property is well stocked to make your stay easy & a home from home. Very thoughtful welcome gifts and provisions available that meant shopping immediately upon arrival wasn’t necessary. We would definitely book this property again.
Reviewed by Sara5.0★Jul 2023
-
"We love this location so much that it’s our third time here."
We’ve stayed in different properties each time, but Seaclusion is by far the best of them all. It’s modern, clean, really comfortable and has everything you need to enjoy your holiday.
The view is spectacular, we particularly love watching all the activity and the ever changing picture of the Menai from the upstairs balcony. You can also sit out on the downstairs patio if you want a bit more shade.
The peace and quiet was wonderful and it’s a great base to travel around the area and even across to Anglesey.
There’s two great cafes (Swellies and La Marina) and an excellent pub (The Garddfon) all within walking distance and the supermarkets are just 7-8 minutes drive away in Bangor if you need provisions.
We have nothing negative to say about Seaclusion. It’s so beautiful we’ve booked our next trip in the same house, before we’ve even finished this holiday and we’re looking forward to returning in a couple of months
Reviewed by Susan5.0★Jun 2023
-
"Beautiful property, a beautiful location thoroughly enjoyed our stay."
Reviewed by Carly5.0★May 2023
-
"We really enjoyed our stay and loved the amazing view across the Menai Strait."
The accommodation was really nice and very clean. We enjoyed walking around the marina and having refreshments at the local cafe.
Would recommend to anyone who wants stunning views from the balcony or the living room.
The only thing we would have liked was a parasol or awning on the balcony for a little shade as the sun is overhead most of the day.
Reviewed by Peter5.0★May 2023
-
"Wow! What a stunning home."
Beautifully appointed, stocked with everything you could possibly need to make your stay relaxing and comfortable.
In the kitchen, there is every utensil you will ever need to use.
The views are just stunning, we loved sitting on the balcony watching the local bird life and even saw a seal.
We have stayed in self catering accommodation all over the world and this is the best by far. We will certainly be back.
Reviewed by Steven5.0★Apr 2023
-
"Great property and even better view out of the window!"
We will definitely be back again.
Reviewed by Mike5.0★Dec 2022
-
"A fabulous property with superb views down the Menai Straits."
It was warm and comfortable with a good range of kitchen equipment. Some more small Pyrex dishes for the microwave would have been welcome. The owner was very helpful and quick to solve a small problem that we had. The estate is well maintained and there are good walks from the property. It is an ideal base to explore Snowdonia and Anglesey. I thoroughly recommend a stay here. Thank you for the bottle of wine.
Reviewed by Ann4.7★Oct 2022
-
"Wonderful stay, you have a special place beautifully decorated."
Very comfortable with fantastic views and easy to get to places. I could watch the sea and sky forever. We all had a very relaxing break and would return again. Will highly recommend it.
Thank you Christine I am so happy you had a lovely stay
Property Owner
Reviewed by Christine5.0★Oct 2022
-
"What a place with amazing views."
Had a lovely time there.
Thank you so happy you enjoyed your time in Seaclusion
Property Owner
Reviewed by Irfan4.7★Sep 2022
-
"The property is in an excellent condition with outstanding views from the lounge."
It is well worth a visit.
Thank you
Property Owner
Reviewed by Roderick5.0★Sep 2022
-
"We’ll appointed property in a beautiful location."
You walk in go upstairs and the view that greets you through the window says it all. It’s beautiful.
So happy you enjoyed your stay I agree the view is breathtaking
Property Owner
Reviewed by John Arwel5.0★Jul 2022
-
"A lovely place to stay."
Brilliant views, very comfortable and a perfect location for exploring north Wales.
Glad you enjoyed your stay
Property Owner
Reviewed by Kate5.0★Jun 2022
-
"Wow it was beautiful, the views were amazing."
Totally tranquil felt totally rested after my holiday.
Thank you and so happy you loved the view
Property Owner
Reviewed by Michelle5.0★Jun 2022
-
"Beautiful property with stunning views, very clean and well equipped."
Perfect location if you are looking for a relaxed holiday whilst being very near to many popular attractions.
Thank you for your kind words so happy you enjoyed yourself
Property Owner
Reviewed by Kathryn5.0★Jun 2022
-
"The property had everything you need and more."
Very modern and spotlessly clean and the view from the living room are amazing.
Will definitely be booking again.
We are so happy to hear that you had a lovely stay and enjoyed Seaclusion. Yes, we agree the views are breathtaking, thank you for your kind words.
Carrie & Jay
Property Owner
Reviewed by John5.0★May 2022
-
There are no reviews featuring this term
Show all reviews