Chy Lowen

46 Customer Reviews

• "The light in the downstairs toilet did not work and after contacting the owner we were told it could not be resolved for a week, this made it impossible for us to use this so had to go upstairs every time we wanted to use the toilet."

  We did note in the listing that the stairs are steep but thougt this would not be a real issue as there was a toilet on the ground floor.

  Reviewed by Geoff3.1★Oct 2024

• "Lovely cottage , great location for walks along the tram line too Portreath."

  Beautifully presented cottage . We read some poor reviews for this cottage around cleaning standards but we thought the cottage was lovely and would definitely book again.

  Reviewed by Julia4.4★Aug 2024

• "The cottage was a great base for our family holiday and overall the property was good."

  A little more attention to cleaning of the property would be good as there was evidence of dog biscuits close to the kitchen radiator which one of our dogs found on arrival. Also the owner messaged prior to arrival that the dishwasher had a fault and was unusable but this didn’t cause us any issues. All in all a great place to stay and would return and also recommend.

  Reviewed by Michael4.4★Aug 2024

• "This was probably the property we were most 'worried' about, after reading all the previous reviews, and how negative so many were."

  Was prepared for the worst, but should not of worried! The property was clean throughout, comfortable and a very good base for beaches nearby. The beds were cosy, and the kitchen area and living space was very good. A couple of points, the TV reception is not great at times, and should be looked at again. The kitchen had most of the basics, but items such as salt etc would be useful. Getting off road parking was a bonus, and it was a shame that the outdoor space ( which can be rare to find in these size properties), needs some work to make it appealing to sit outside. However, overall, the house works for the Summer, as you are only there for a few hours each day when the sun shines. Chapel Porth was the best beach, and eating at the Victory inn after a day out, a must. Thank you for the holiday.

  Reviewed by Neil4.4★Aug 2024

• "This property has potential to be very nice, however it needs some attention."

  The windows are in a terrible state, there were lots of cobwebs in the property, and it didn’t feel very clean. The settees were grubby, the shower curtain smells and there’s mould on the bathroom ceiling. As you walk into the property the first thing you notice is the smell, damp and musty. The garden could do with a bit of a tidy up, lots of weeds and not very inviting to sit out in. However, the beds are comfy and the bed linen and towels were clean. The photos of the property make it look much nicer than it is. It’s a very quiet village, nice local pub but limited opening hours There are a couple of nice places to eat and drink in the harbour, which is about half hour walk away, although the bus stop is directly outside the property if you don’t fancy the walk.

  Reviewed by Perry2.2★Jul 2024

• "Had a lovely 2 weeks holiday cottage was comfy to spend the end of the day garden (patio) was a lovely sun trap."

  Only let down was we had to do a quick dust around when we arrived but this was not a problem for us.

  Reviewed by Kevin3.4★Jun 2024

• "Had a great week in Chy Lowen."

  It was very nicely decorated in a farmhouse style and very quirky, fitting of its 1700s era. It had everything you needed with a great utility for washing and also for sorting out our 2 furballs after a walk. Good suntrap patio garden. Very comfy beds and sofas which some other cottages neglect. There is a brilliant ex tramline lane for walking to Portreath beach, great to walk the dogs and Portreath has a couple of nice cafes and pubs with lovely food. Fantastic location for exploring Hayle, Carbis, St Ives, Lands End and many more towns and beautiful beaches. Felt at home straight away and will certainly be back, thank you.

  Reviewed by Beverley4.7★Jun 2024

• "Fantastic traditional cottage, great for a family with a dog holiday!"

  We really enjoyed our stay. The cottage had everything we needed and felt very homely. A great location too. Many thanks.

  Reviewed by Natasha5.0★Jun 2024

• "We had the best week in Cornwall."

  The cottage was clean and welcoming. There were some tea and biscuits waiting for us when we walked in. Communication from the owner was excellent. The welcome pack was detailed. I highly recommend this cottage for your stay in Cornwall, you won't be disappointed!

  Reviewed by Craig5.0★May 2024

• "A lovely old cottage steeped in history and with this you expect the cottage to be if it’s time ."

  The enclosed garden was brilliant for the Dogs, the bed very comfortable, great sleep . Plenty of hot water . Cleanliness not great , dishwasher not emptied , we don’t use it so didn’t bother us but may someone else . It felt a bit unwelcoming for us and the dogs. No welcome pack. Didn’t smell as if it had had a good clean , dust and bits of food and hair in kitchen , kitchen drawers and bedroom. Not even one toilet roll after a long journey before going. Shopping is welcome. An old diffuser clearly dried out a long time , weeds all around front and in back garden, a dead plant in pot . Little touches of some flowers a pot of flowers . A welcome pack even a packet of biscuits and a few dog biscuits . We have been going around the uk for 10 years and apart now from 3 cottages have always walked in smelling and seeing a good clean, a welcome pack and feeling like the house is loved and you are welcome . We really appreciate the owners dedication to the age of the property and maintaining this as part of its charm but basic welcome, cleanliness and maintenance makes you want to go back .

  Reviewed by Colin2.2★Apr 2024

• "Very disappointing stay."

  Plug in bath didn’t stay down. No logs for the fire and said fuel included in advert. Christmas tree still up in the middle of February! Not very clean and had to clean things before using them. Owner didn’t even apologise.

  I am sorry you didn’t enjoy your stay. When you told us there was an issue after you had already left, we had the plug fixed in a matter of minutes. This seizing of the mechanism has happened before and appears to be due to an apparent perishable component mechanism. This is not an issue in our own home but here needs to be occasionally and unpredictably replaced every few years. It is one of the quirky features of this 200 year-old minus cottage it seems! It is important to follow the advice in the House booklet and Sykes Cottages’ advice, where they recommend contacting us with any issues as soon as you recognise them, so we can solve for you. The tree was a communication error between staff. A little embarrassing, but I am surprised that it was such a significant burden on your enjoyment as though it is a nice decoration for festive guests, it is only 3ft high, artificial and we would have removed it immediately if you asked us. We agree that some parts of the cleaning were not as we would expect, such as the toilet brush being left visibly dirty. We do remind the cleaning team to check this kind of thing but occasionally they do miss it. If you tell us the cleaning team they will come back to fix it (we have spare brushes on site just in case). We do not supply logs. There is thermostatic central heating. I will check to see where you might have read something like that but it would be a surprising measure for a property such as this to offer. Kind regards Property Owner

  Reviewed by Natasha1.6★Feb 2024

• "We felt immediately at home at Chy Lowen."

  From the gorgeous & well-equipped kitchen to the comfortable furnishings of the lounge and bedrooms, it was warm & cozy (even without the fire lit, we only used it once). Everything was clean and beautifully presented, and we appreciated the biscuits on arrival! We stayed over the New Year, so the subtle addition of the Christmas decorations were perfect, and added to the character of this already beautiful cottage. We will most certainly be back!

  Reviewed by Kerrie5.0★Dec 2023

• "Charming cottage well equipped kitchen/diner useful boot room, poor parking facilities, muddy!"

  Bath was slippy could do with a slipmat.Door catch on bedroom difficult, can be noisy in the middle of the night. Log fire vital on a cold night and no provision for lighting fire when we arrived luckily we had logs with us and managed to get a light off of the gas hob and got firewood supplies the following day. low price a good point.

  Reviewed by Clive3.8★Dec 2023

• "A lovely cozy cottage , my second visit this year."

  Well equipped kitchen , comfortable beds, cozy lounge. Will definitely book again

  It was lovely to host you again. Kind regards Property Owner

  Reviewed by Jane4.7★Nov 2023

• "Lovely stay although a bit scared when shutting some of the windows need ..."

  Lovely stay although a bit scared when shutting some of the windows need attention didn't spoil a great week with great weather will be back x Kevin, Rachel, Sky+Bramble

  Hello all, I am really glad you had a nice time! The windows are on the regular maintainance list as they are wooden, but please let us know what was wrong with the windows. The sash windows are original wooden ones, were they a problem perhaps? We would love to see you again. Property Owner

  Reviewed by Kevin4.7★Sep 2023

• "The patio/garden needs a bit of tlc!"

  Weeds were two foot tall.

  Reviewed by Jane2.5★Aug 2023

• "The most money we have paid for a Sykes holiday cottage, yet the most overrated and dissatisfying."

  Granted it’s a 200 year old mining cottage so its going to have its quirks and features which are to be expected and part of the high price we are paying for, However; The first thing that hits you as you walk through the door is the smell, you start to think it’s the damp, or then maybe the fire place but then when you realise how filthy the place is when it dawns on you the smell is probably that of damp dogs that have come back from the beach and run around the house, The floor is so dirty that we ended up walking around the house in shoes as to keep our feet an socks clean; combine this with a damp mop left by the back door the smell is one that won’t budge! – Keeping in mind we weren’t allowed access the property until post 2pm due to a clean, we had to clean the floors, wipe sauce of the kitchen cupboards and then felt obliged to clean the cupboards before putting our food in, along with cleaning and emptying the washing machine before we used. Past here given we paid for a stay at peak holiday season the features extend into rotten windows with big holes in the wood that won’t open – The web site doesn’t show this!, the garden plants are outdone by weeds that tower over the back window. It’s the first Sykes cottage we have stayed in that whilst offers a washing machine doesn’t offer a tumble dryer or basket; probably adding to the damp smell where people dry their clothes. I was beyond disappointed to state of the paintwork around the house, given the tins of paint are under the stairs you’d expect for peak holiday season for maybe a quick touch up on damaged areas; I’ve stayed in cleaner tents! Our frustration boiled to a point on the first evening when we tried to bath our 3 small children, but couldn’t because the bath plug was broken; Yes we could have called the owner out, but do we need this when we are on holiday and equally don’t want the stress of someone in the house with our personal belongings. My assumption is the owners don’t have children, yes they were kind enough to leave a step in the bathroom for young ones to reach the sink, but a 3 legged milk stool resulted in several falls and tears from the resulted head butt into the sink. It was the further small things that were disappointing: - We know its self-catering, and Cornish tea and coffee was laid out with salt and pepper pots that were empty! - The broom for cleaning might has well be Triggers from Only Fools and Horses; The head is rusty and snapped so has been in this state for some time - Not all bulbs worked in the house

  Reviewed by William1.3★Aug 2023

• "We had a great stay."

  The property is in a lovely area, close to amenities. There was lots of space for the family and dogs. It was very comfortable and well equipped. It's decor was my taste and the neighbours were very friendly. Would definitely book here again of we visit this area again.

  Thanks for your lovely comments! We do listen to all helpful feedback and just in case, we have a really useful maintainance book for minor things that don't need addressing in your week. We hope to see you again soon! Property Owner

  Reviewed by Rebecca4.7★Jul 2023

• "This could be a really good place with many quirky features."

  The bedding and towels were crisp and clean. Sadly it is let down by it's cleanliness. The windows are rotting and dirty with cobwebs on the inside of all of them. There was a lot of dust and fluff on the floor, the cleaners were obviously use to dealing with round houses and didn't have to bother with corners. I do have pictures to prove this.

  Thank you for your lovely comments about our place. Certainly the original wooden windows are a regular maintainance item. I am sorry to hear about your experience of the cleanliness. We have a great cleaning company and we do discuss feedback with them. I'm sorry about how it changed your experience in your week. Certainly if there is something substandard I am sure if you let us know, then the company would rectify it during your stay next time rather than leave you feeling let down. We do hope you would like to stay again knowing this. Kind regards Property Owner

  Reviewed by Paul2.2★Jun 2023

• "Tbe floors were dirty and there was a lot of dust in the bannisters The cooker knobs were greasy and the garden messy."

  New mattress needed

  Thank you for your feedback about our place. We have a great cleaning company and we do discuss feedback with them. I'm sorry about how it changed your experience in your week. Certainly if there is something substandard I am sure if you let us know, then the company would rectify it during your stay next time rather than leave you feeling let down. We do hope you would like to stay again knowing this. Property Owner

  Reviewed by Joanna2.8★May 2023

• "Lovely cottage in a great location, shame we only had a week here."

  What a lovely thing to say. We look forwards you seeing you again sometime. Kind regards Property Owner

  Reviewed by John5.0★May 2023

• "Lovely cottage, amazing relaxing holiday in a home away from home."

  Thank you for your kind feedback. We do enjoy reading it and hope you might some again sometime. Kind regards Property Owner

  Reviewed by Gary5.0★May 2023

• "Chy Lowen was absolutely beautiful and we had the best holiday whilst staying at the cottage."

  It was really clean on arrival with little extra touches of daffodils. Plus milk, tea/coffee biscuits which was a nice touch after a long journey down. The kitchen was well equipped with everything you could need to cook, and just everything was beautifully designed - we loved it from the moment we walked in. The beds were super comfy and the most gorgeous feather down duvets. Location wise it was so peaceful, there was a stream running alongside so listening to that and the birds sing in the morning was a big change from our normal reality. And whilst slightly away from the harbour there is an old tram line which you can walk down to the harbour away from the road which makes it so easy. Bridge was a very locals place, everyone knew everyone and they were all so friendly. We went to the pub across the road which was a proper local pub but we were made to feel so welcome. Almost like a home from home! The roads around were easy to drive and to get onto the A30 to be able to explore other areas easily. We also took our two dogs with us, who loved the cottage and garden, and everywhere about was so dog friendly so they had the best time also! We would absolutely recommend for you to stay- and we’ll also be back! Thank you for sharing your wonderful cottage with us!

  A very lovely thing to read. We love it here are glad to share it with you. Kind regards Property Owner

  Reviewed by Chrissie5.0★Mar 2023

• "An enjoyable week at this lovely cottage."

  Plenty of local walks and a fabulous beach . Local pub very welcoming and a great bakery and cafe in Portreath. Will be returning in November

  Thanks for your kind feedback. We look forwards to seeing you again. Kind regards Property Owner

  Reviewed by Jane5.0★Jan 2023

• "Our second stay at Chy Lowen ."

  We recommend this cottage as it is clean well equipped and a great base for exploring the local area. The addition of a smart TV is a bonus for those ' rainy , duvet days' ..along with the great little wood burning stove..well used this time ( January - very wet and cold ) !! I can imagine that the garden is a real little sun trap in the summer and private ( if you do not fancy a trip to the beach ) . Highly recommended and looking forward to a third stay at Chy Lowen very soon ..

  A lovely description of our place during a chilly January too! Though TV is not everyone's focus on a Cornish holiday near the coast, it definately has its place to get some rest and recuperation and avoiding some of the Cornish weather! We look forwards to seeing you again soon. Kind regards Property Owner

  Reviewed by Anthony5.0★Jan 2023

• "Chy Lowen is a lovely cottage and very central for sightseeing."

  Reviewed by Sarah2.8★Dec 2022

• "Chy Lowen was a lovely cozy cottage ."

  Loved the wood-burning stove ( well used by me ! ) and general feel of the cottage. Ideally situated for exploring local areas . Clean , tidy and beautiful presented . I have re booked a week in 2023 already !!!

  Reviewed by Anthony4.7★Dec 2022

• "The property was exactly as listed and just what we wanted."

  Yes, the stairs are a little steeper than most but certainly not as bad as some previous reviews had led us to believe. The bedrooms are a little small too but the beds are incredibly comfortable and a great night's sleep was had by all. The bathroom is huge and could possibly have benefited from a separate shower and bath as it was a little tricky getting into the bath to use the shower but there was a mass of hot water and everything worked. The kitchen was very well equipped (with the exception of a bottle opener - but we sorted that very quickly with a £1 one from St Ives!) and the lounge was very comfortable. The wood burner was amazing and certainly heated the whole of the downstairs beautifully. We did have a bit of an issue with the TV reception but the owners were very quick to respond. Unfortunately, it was the weather so not much that could be done. The internet was excellent and we therefore ended up watching Netflix instead. The stairgate did come off its bottom fixing quite a lot but was very easy to reattach. You must find the old tram line which was a beautiful walk down to the beach at Portreath and the bakery at the end of the line does a fantastic Cornish pasty (gluten free options also available!). We would highly recommend the house.

  Reviewed by Helen4.4★Oct 2022

• "A lovely little cottage overall only thing being the cleaning could be done more thoroughly."

  Thank you for your lovely comments about our place! I am sorry to hear about your experience of the cleanliness, and am glad that it didn't affect your experience too much. We have a great cleaning company and we do discuss feedback with them. Certainly if there is something substandard I am sure if you let us know that the company would rectify it during your stay next time rather than leave you feeling let down. We hope to see you again soon Kind regards Property Owner

  Reviewed by Jennifer4.7★Oct 2022

• "Lovely cottage in nice area."

  Friendly village pub across the road. Stairs a little tight, persons with mobility issues would struggle, but understand it's an old cottage. Would definitely recommend.

  Dear Wayne, Thanks for your great feedback. We would love to see you again soon. Kind regards Rhys Property Owner

  Reviewed by Wayne5.0★Sep 2022

• "Nice cottage but not location."

  Cleaning poor, dirty floors, in lounge under sofa and rug, dusty, just looked grubby everywhere. Rubbish and food not taken away from previous guest's. Looked like a rubbish tip at back of property. Very disappointing.

  Reviewed by Angela2.8★Aug 2022

• "Lovely cottage and very comfortable ."

  Only downfall was lounge area where you can see where the dust had been removed and what was left eg behind tv and around the log basket and under coffee table(dog lost his toy) other than that Lovely

  Dear Karen, We do often find our happiest customers don't find the time to feed back on the website, so thank you in doing so. We agree that we have recently noticed some issues with the performance of the cleaning company, as your example there shouldn't be any left over objects from previous guests! After some work with the company since you stayed, we expect the future cleanliness to be great again. We typically find the company we use to have excellent standards. Their team say they would only gladly come to correct something that they have missed. I hope that reassures you and we hope to see you again soon :) Kind regards Rhys Property Owner

  Reviewed by Karen4.4★Aug 2022

• "Okay we will."

  Don’t really want to speak tomorrow as we’ll be out but will text now. Outside gate very difficult to shut properly, Stair gate broken- fallen off the wall, Garden furniture terribly unsafe, Toilet roll holder falling off the wall, Radiator in the hall remains on all the time in the hall, Windows upstairs unsafe as open at the bottom Extremely steep stairs - unsuitable for anyone with mobility issues Bath/shower similarly not very accessible Building work going on behind the house, Some form of sun shade in the garden would be expected, Outside tap in an useable position, meaning the mat gets drenched, Washing machine broke mid cycle

  Dear Ms Brayson,  Thank you for taking the time to provide the feedback. We did have the opportunity to communicate during your week but I regret that it was not as successful as we hoped. We have carefully addressed all the issues that you have raised and do not believe there will be an issue for future guests apart from the staircase. In particular, the washing machine that you reported broken has been replaced, though as we advise all our guests (as per Sykes policy) we ask that you report any issues to us so that we can address them, both for you and subsequent guests. Your comments on the staircase were noted. The stairs were custom rebuilt to fit the cottage by a professional joiner during its recent renovation. They are as wide and gentle as can be fitted to a property of this age, style and size. Also the photos of the property do accurately reflect the nature of these stairs and I am sorry if this didn’t’ come across when you decided to stay with us. Sincerely Rhys Property Owner

  Reviewed by Suzanne2.2★Jul 2022

• "Pleasant weeks stay."

  Cottage was acceptable with a few minor issues such as TV reception on Terrestrial Channels intermittent especially as Wimbledon was on. Wi-fi excellent so able to watch Netflix and Prime

  It was lovely to have you stay with us! Thank you too for being patient with the TV reception. After the engineer completed their visit they believe that the TV reception fixed for good. Property Owner

  Reviewed by Christopher4.1★Jun 2022

• "The cottage was very sweet, and an ideal location for exploring South Cornwall."

  We realise it's an old property and they do get dusty, however in places it looked like it hadn't been cleaned for a very long time with inches of dust. It needs a deep clean. The bench in the garden is unsafe, I went to sit on it and it moves from side to side, it's an accident waiting to happen. The side and back of the property outside is like a junk yard, with building materials and rubbish laying around, and parking area is overgrown. The property wasn't dog friendly, almost felt like they weren't welcome and finally I think the stairs should be mentioned as not for the less mobile very narrow and steep, if we had taken my father he would not have been able to climb them . Also a mop and bucket would be a good idea to clean floor for wet paws

  Dear Ms White,  Thank you for taking the time to provide the feedback. If the cleanliness was very concerning to you we would have preferred you had mentioned it to us at the time, our cleaning team have really good standards and would have gladly come to correct anything that has been missed. Your comments on the staircase were noted. The stairs were custom rebuilt to fit the cottage by a professional joiner, including lighting and a full banister during its recent renovation. Indeed the steps are as wide and gentle as can be fitted to a property of this age, style and size. Of course, we recognise that people with different abilities cannot tackle all types of access but we aimed for the photos and general style of the property do accurately reflect the nature of these stairs. I am sorry if this didn’t’ come across when you decided to stay with us. Sincerely Rhys Property Owner

  Reviewed by Tina2.2★May 2022

• "Cottage very clean and tidy and well maintained."

  Due to its locality phone signal can be erratic as was the TV reception but the Wi fi is first rate so some of these problems can be overcome by using it. Had to contact the owner with a small problem which he dealt with rapidly and with no problem. Nicely situated for touring this particular area of Cornwall.

  It was a pleasure to have you stay with us. We appreciate the feedback about the TV reception. We have been struggling to discover the source of the problem and finally we think the engineers have just last week solved it! We are glad to hear you had a nice week. Property Owner

  Reviewed by Clive4.1★May 2022

• "Absolutely wonderful property!"

  It had everything we needed, it was cosy and spacious and the most perfect seaside cottage. Just a quick drive from the beach and only 10 minute drive to the supermarkets. The beds were incredibly comfortable and the rooms spacious and it truly felt like a home away from home. Couldn't have booked better accommodation!

  We appreciate your lovely feedback. We do love to share where we live with people! Property Owner

  Reviewed by Naomi5.0★Apr 2022

• "Had a wonderful few days, cottage was great"

  It was a true pleasure to have you stay! Property Owner

  Reviewed by Samantha5.0★Mar 2022

• "Hi We arrived at the cottage on Saturday and were met by one of the owners who delayed our check in slightly due to the fact he had to replace a toilet seat broken by the previous occupants, not a problem."

  After he had left and we took occupancy we found several cleanliness issues not up to the standard expected, mainly the kitchen but also aspects of the lounge and bathroom. My wife before we could put anything away had to clean the fridge freezer, microwave, cutlery drawer, toaster and bread bin, which still had bread rolls in from the previous guests. The bathroom still had residue of toothpaste around the sinks and tumbler. Also the floor needed to be washed. Most disappointingly was the amount of dog excrement left in the garden by lazy dog owners, my daughter in law to be, when she first arrived had to pick up in excess of 30 bags of poop! All the faults listed should have been checked prior to our arrival and unfortunately took the edge off of our enjoyment of the lovely cottage.We have photos if required and look forward to any response .

  Thank you for your feedback. Certainly we can see that you feel strongly about your comments and we have taken it very seriously. As a result we have undertaken a complete overhaul of the garden since your visit. You will find a newly rendered wall with extra height and some shading shrubs towards some of the edges. There is a layered sandstone paving area, with a stocked logshed during the colder periods (nets can be bought from us as needed). We hope this means that it is much easier now spot any dog mess and we hope this will help our guests look after their animals as I am sure they mean to. Managing cleaning expectations for all of our guests is a near impossible task in a 200 year old stone cottage. Though we do our best. Cleaning issues guests raise appear sporadically and we struggle to identify the cause of the concern on many occasions unfortunately. We employ a reputable cleaning company who provide us with regular photographic evidence of their performance and we perform spot checks also. We are reassured by many of our guests' experiences too however. We regret if the standard dropped from where we are used to during your stay, in the future please let us know if it has and we would be happy to arrange another visit from the cleaning company during your stay. Property Owner

  Reviewed by Robert2.8★Feb 2022

• "It was our first experience with the Sykes cottages and I will highly recommend."

  Cottage was absolutely adorable with everything we need for the Christmas period. Lovely cosy comfortable beds and bedrooms. Plenty of space for 5 of us and the doggie. Garden a bit small but fair enough. Short distance to the beach of Portreath, like 5 min drive and if you willing to have a walk after a nice party there is also nice footpath to take you there .Will highly recommend Chy Lowen as it's a lovely place to relax.Best wishes to the owners and big thanx for allowing us to stay at your beautiful cottage.

  We are thrilled to have had you stay. Please come again! Since you stayed we have improved the outside area too. We hope you like it. Kind regards Rhys Property Owner

  Reviewed by Magdalena4.7★Dec 2021

• "Chy Lowen is a gorgeous place."

  We stayed at the cottage for a week with our son and two young grandchildren (aged 5 and 2). The property is attractively furnished, very comfortable and spacious. The kitchen was well equipped for all our needs and there is off-road parking. It's in a great location, very close to the coast-to-coast path and only a short walk to Portreath. Although a car is essential, there is a bus stop right outside for the 47 from Portreath to Truro via Redruth, if you want a day out without the car, and the Bridge Inn is just across the road.

  It was lovely to have you stay. We are glad you found the tramway path! It is a lovely walk and cycle to Portreath. A nice day out can be had travelling to the Devoran pub and back on bikes. No dramatic hills but lovely (mostly) carless riding. Highly recommended! Property Owner

  Reviewed by Chris5.0★Nov 2021

• "The cottage is in a very good location, ideal for exploring serval local beaches and villages."

  Nice distance to explore St ives and Newquay. Form thw cottage it's a nice little walk down to porthreath which is not over crowded with holiday makers and has everything you need. The cottage it self is cosy, very comfortable beds and has everything you need. The owners are welcoming and are happy to help. Would be very happy to visit again.

  We appreciate you lovely comments. It sounds as if you found some of the lovely aspects of Chy Lowen during your stay. I think it was a warm week for you. Perhaps on colder days you can experience the Clearview woodburner, its our favourite! Also, we are always looking to improve and hope you would like the changes made to the garden should you come to visit again. Property Owner

  Reviewed by Leanne5.0★Aug 2021

• "Had to complain to Sykes for lack of cleanliness and adhering to COVID 19 protocols."

  Reviewed by Mark2.8★Aug 2021

• "Chy Lowen is a lovely cottage and is in a lovely position."

  The decor of the cottage was lovely (with a few quirky things thrown in), it was very clean and we very much enjoyed our stay. However, just a few niggly little issues that the owners should take on board to ensure that future guests are completely satisfied. The TV does not have terrestrial channels or Freeview. During the whole duration of our stay we were only able to access BBC iPlayer and no other channels. Admittedly Netflix and Amazon Prime channels were available but they are of no interest to us. There were no operating instructions for a number of the items in the property, namely the TV, washing machine, oven etc. Certain utensils were missing, namely bottle opener, baking tray (or at least the one provided did not fit the over as it was too large), oven gloves etc. There was only one black bag provided and yet we were asked to put the rubbish out mid week for collection. There were no dish washing tablets ever though there was an instruction to wash the crockery/utensils in the dishwasher before leaving. Lastly, the info pack advised that towels were to be provided at the property - there were no kitchen towels or tea towels provided, hence we had to buy same from the local Tesco. Only small things, but nevertheless annoying. But if these issues were remedied, I would certainly be happy to return.

  Thank you for this feedback. Sorry for the late reply too. We now have proper TV reception! The other smart TV apps are also available too of course. Our cleaner had not noticed those items missing and thanks to your feedback they were. We appreciate it. We do hope to have you stay with us again soon. Let us know if you like the renovated garden area. It should make the space much more accessible to enjoy. Kind regards Rhys Property Owner

  Reviewed by Gareth4.4★Jul 2021

• "Holiday was great and house was fantastic."

  Thank you! A pleasure to have you with us. Property Owner

  Reviewed by Stuart4.4★Jul 2021

• "We had a lovely stay at this charming little cottage."

  It was in a brilliant location, there was a pub directly opposite and it had pretty much everything we needed for our stay. A posh coffee machine was also provided! It was decorated lovely throughout and all the furnishings were really fitting with this 250 year old cottage. We absolutely loved the features in the kitchen and the original floor was so nice! We really enjoyed our stay and the host was really helpful and recommended a few places for Sunday lunch. It required a little extra attention cleaning wise. There were quite a few cobwebs around the cottage especially in the fireplace, we found a couple items that weren’t ours such as a bath toy and a pair of swim shorts but apart from that it was clean and tidy. The kitchen had everything we needed and even had a dishwasher which was really good! Although a TV wasn’t advertised in the listing I could see a TV in the photo however it didn’t have any normal TV channels which was a bit disappointing as we spent our evenings in the cottage. While they did provide Netflix & Amazon Prime it would have been nice to have normal TV to as it was during the Euros. We had a great time at CHY LOWEN, location was brill not to far from anything and we travelled all around Cornwall without spending hours in the car.

  Thank you for your comments. We have had a long battle with the TV reception in our valley but the engineers seem to have found a solution at last. I am sorry about the cobwebs. They should be addressed weekly by the cleaning team but certain times of the year produce them very quickly. In the future, if you seen an issue with the cleaning if you let us know we can arrange another visit from the cleaning company. Property Owner

  Reviewed by Vicky4.4★Jun 2021

• There are no reviews featuring this term Show all reviews