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"We loved the property but abysmal experience with Sykes when I had an urgent concern with my booking - couldn’t find any number that worked to call, tried web chat which was ‘offline’, texted as per other option which took hours for anyone to reply, then no further replies after that."
Was very stressful to feel you just couldn’t get in touch at all with Sykes. Eventually resolved issue myself. Appalling customer service, will not use Sykes again
Thanks for your feedback - we are glad you enjoyed our property but sorry to hear about your experience with Sykes who are normally very good at responding. We will pass on your comments.
We hope despite this, to welcome you back at some point in the future
Property Owner
Reviewed by Sandra4.4★Jul 2024
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"This year was our second visit to your property,& once again we’ve enjoyed every moment."
We find it’s an excellent family accommodation. We were 5 adults & one 3 year old, & she had plenty to occupy her in the home & surrounding farmland.
Glad to see the recycling has been sorted too.
Thank you very much for your positive feedback and we’re very happy that you and your family enjoyed your holiday. We look forward to welcoming you back soon!
Property Owner
Reviewed by Beryl5.0★May 2024
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"Lovely cottage and we’d definitely consider coming back"
Thank you very much for your feedback - we look forward to welcoming you back in the future!
Property Owner
Reviewed by Linda3.8★Dec 2023
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"Really lovely property."
We all thoroughly enjoyed our stay.
Reviewed by Kelly5.0★Aug 2023
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"Absolutely beautiful house situated in beautiful countryside and close to beaches and other wonderful days out."
Grandchildren loved playing on the trampoline and tree swing, they also enjoyed racing around the gardens and playing hide and seek. Simply perfect.
Reviewed by David5.0★Aug 2023
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"We all thoroughly enjoyed our stay at Culverwells."
There was nine of us.
We were there more than normal due to the inclement weather.
It was a very comfortable home from home.
The garden was a real bonus with the expanse of grass the tree swing and the trampoline.
Thank you.
Reviewed by Elisabeth5.0★Jul 2023
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"A little confusion regarding rubbish/recycling."
We did our best, but some rubbish had been left by previous holiday residents.
Excellent holiday cottage for our family of 6 which included our young granddaughter of 2 years. She thoroughly enjoyed the trampoline.
Would love to return another year.
Reviewed by Beryl4.7★Jun 2023
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"We thoroughly enjoyed our 2 week stay at Culverwells, a lovely, comfortable, well-equiped property."
Very spacious, lovely views, peaceful and great for the children who all spent many hours on the trampoline. We would love to return sometime.
Reviewed by Jill5.0★May 2023
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"Fantastic property in a lovely area - we really enjoyed our stay, thank you!"
Thanks for your feedback James - we are glad you enjoyed your stay and look forward to welcoming you back at some point in the future!
Property Owner
Reviewed by James5.0★Dec 2022
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"The property was everything we asked for, decoration in certain areas require looking at."
But overall the cottage, garden and views were great. Sykes cottages were excellent, when I made enquiries the service given was quick and helpful.
Reviewed by Martin5.0★May 2022
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"Loved our stay at Culverwells!"
Beautiful family home in a great location. Fabulous countryside views. Beautiful garden. We really felt at home there. Our daughter loved the trampoline and tree swing! The house is equipped with everything you’d need for your holiday. Lovely bottle of local wine to greet us on our arrival, which was a lovely touch! The cottage has been beautifully and sympathetically restored and is super warm and cozy! Very comfortable beds. There’s such a nice feel to the property. If walls could talk I’m sure they’d tell tales of many happy holidays!
Reviewed by Allison5.0★Apr 2022
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"Culverwells is a beautiful home."
With everything on hand. Fantastic conservatory with open views to enjoy. Cosy rooms with space for large families. Enclosed garden for the dog to safely play. Good location to visit the coast.
Reviewed by Kathryn5.0★Sep 2021
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"While the property was indeed lovely."
I have to take issue with it being marketed as dog friendly. With signs plastered everywhere that dogs are to be kept only in the kitchen area, This is not mentioned anywhere on your website. You don’t realise until you arrive. I have no problems with dogs not being allowed upstairs, but being confined to one area only is NOT dog friendly. It’s dog tolerant at best. This should be mentioned before you book and travel.
Thankyou for your feedback. The Owner has confirmed dogs are allowed in areas downstairs that have tiled flooring (kitchen/dining and garden room area).
Property Owner
Reviewed by Paul3.4★May 2021
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"Culverwells is such a peacefull and relaxing place to stay , great views , this was our second visit"
Reviewed by Tracey5.0★Oct 2020
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"We had an absolutely fantastic week staying at Culverwells."
The gardens were huge and the children had plenty of room to play whilst we sat outside and enjoyed the beautiful views.
The beds were extremely comfortable and we all slept very well. Plenty of living space allowing more than enough room for two families.
Well situated for both Dorset and Devon and a short car ride to the beach. A short walk to the local village, Dalwood, which has a shop and pub and some beautiful walks.
We thoroughly enjoyed our stay and if we visit the area again we will definitely look to stay at Culverwells again.
Reviewed by Carl5.0★Jul 2020
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"A very comfortable and cosy cottage, well equipped with fabulous views."
The garden space was a real asset for both our granddaughter and the dog, and lots of easily accessible local walks. we would have liked to stay longer.
Reviewed by Hilary4.7★Oct 2019
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"Had a great holiday at culverwells, sadly tried to book for next year but unable to do so on line"
Reviewed by Tracey4.7★Sep 2019
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"Wonderful views and very nice cottage and ideal for dogs as secure."
The two sofas in lounge were very low and elderly parents were unable to sit in them. Also recommend a stair gate to stop dogs going up stairs.
Reviewed by S3.8★Aug 2019
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"Culverwells, was a lovely property to stay in."
The information on the website doesn't make enough of the glorious views to rear of the property of hills and farmland. You can see for miles.
We stayed there with another family. There were four adults and four young teenagers.
The boys particularly enjoyed the piano in the lounge. The garden was lovely to run around in with a great rope swing. There is a recreation ground just up the road which the kids used too.
The rooms were large enough for a short stay. We loved the jacuzzi bath and made good use of it.
The house is just a short drive from Lyme Regis and Beer and there is a good farm shop called Millers a short drive away.
The house is very pretty and had been renovated beautifully. Some doorways are low, so the taller of us had a few bumps.
Just don't put your food bags on the heated floor as we did and end up with melted chocolate biscuits.
I would recommend this property.
Reviewed by Jane4.7★May 2019
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"This was a very well equipped and comfortable home."
The view was wonderful, the village friendly and the pub food superb! Everyone from 3 generations enjoyed this holiday, including the dog! Loved every peaceful minute.
Reviewed by Philippa4.7★Apr 2019
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"Lovely time in a lovely house."
Reviewed by Mandy5.0★Feb 2019
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"The house, location, countryside were all wonderful, perfect for our family Christmas and a bonus that we could take the two dogs."
Reviewed by Tricia5.0★Dec 2018
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"Beautiful large house with fabulous conservatory with dining table."
Amazing countryside views and beautiful large dog friendly garden. Inside kitchen well stocked fabulous large fridge and cooker and stunning fireplace for cosy evenings. Snug lounge with TV. Snug room had fantastic fireplace. A really beautiful house in stunning countryside. Four bedrooms great for family stays. We had a wonderful time. We hope to return soon we will be rebooking. Stayed May 2018
Mr James StrattaJun 2018
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"Beautiful house with an amazing view."
We stayed here for a week in August and loved the property. For us the rural location was perfect. The house was plenty big enough for our group (3 adults and 2 children). Our favourite part of the house was the dining room with its incredible views, also the abundance of toys for the children, especially the swing and trampoline in the garden. Stayed August 2017
Mrs Madeleine SeamenSep 2017
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"The cottage was absolutely beautiful we had a very relaxing Happy New Year here."
We loved the cosy lounge with the real fire, we sat there for many hours. Highly recommended. Stayed December 2016
Ms Louise ShepherdJan 2017
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"What a beautiful place."
We all thoroughly enjoyed our stay at Culverwells. It was lovely and clean, my grandchildren loved playing in the huge garden and it was ideal for the dogs the scenery was beautiful, we would all love to return sometime in the future. Stayed August 2016
Mrs Maria NewmanSep 2016
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"This is our second visit to Culverwell as a family."
The location is rural yet in a good central location to a number of different beaches and towns. The house is clean, comfortable, homely and well equipped. We will definitely be booking again. Stayed February 2016
Mr David FieldApr 2016
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"Culverwells is a fantastic property, I couldn't fault it in any way, we had a great time there and would love to return."
Highly recommended. Stayed Dec/Jan 2015
Mr Gareth MaloneyJan 2016
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"This property really has the WOW factor!"
Situated in a beautifully quiet location, but close to Dalwood, with it's superb community shop and The Tuckers Arms which serves amazing food. I cannot think of anything negative to say about Culverwells. It has everything you need for a really relaxing holiday and is very well equipped. My 4 yesr old grandson had the time of his life playing in the garden, and with all the toys and games in the cottage. It's also a great place if you have a dog/dogs, but I would have liked to know prior to going that there are cattle in the adjoining field. My dogs were fine but it might be a problem for other people's pets. My grandson summed it up for us all when he said, 'can we stay here for ever!' Hopefully we will back, we loved it!
Mrs LeveyJul 2014
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"Booking was all very straightforward and the organisation well executed."
The property was excellent with everything we needed and was, if anything, better than we had expected. The only comment I would add is that it wasn't obvious who we should telephone if there was a problem. It would have been very helpful if there was a contact name and phone number on the paperwork we received. Fortunately we didn't need anything on this trip and the holiday was a great success. Thank you
Mr WalshJul 2014
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