"We chose this cottage as a get away and catch up with friends who lived there."
The were cobwebs in the bathroom it looked like that had a new induction hob but they had not hob fitted but new new pans to use on it.vwhuch meant our Christmas dinner was really hard to cook,! The sponge they had supplied was old and so made it difficult to clean anything. The smart tv has absolutely no channels so was not very smart at all . We have booked with Sykes holidays for some years now and was shocked there was nothing supplied by the owner. No milk or sugar. We had to purchase a knife to carve our turkey too. All in all we will not be using Sykes again. We talked to the shop owner where we bought our knife and this is why we are complaining.
Dear Rosemary thank you feeding back. We want our guests to have a warm and welcoming experience and apologise that some things were not satisfactory. Just to reassure you, we have checked that the induction hob works fine, the pans were new this year, there are sharp knives available, and our welcome pack includes tea, milk and biscuits as well as cloths, washing up liquid, salt/pepper and sugar. The smart TV normally has all channels - I’m very sorry that something happened on this occasion.
Property Owner
Reviewed by Rosemary1.6★ Dec 2023
"Lovely cottage - well equipped - in a very convenient location."
When booking I didn't appreciate how difficult it would be for my husband who is slightly disabled - the very steep stairs were very challenging but the toilet on a plinth in the bathroom was particularly daunting!
Reviewed by Joan4.7★ Oct 2023
"A lovely well equipped, comfortable and clean (apart from the cobwebs on the veluxes) cottage."
But it is listed as having a garden. Not true. Also part of text says “step outside to the private courtyard to raise a toast to your romantic retreat as the stars begin to fill the sky over Dorset”. What a laugh! The sunless courtyard consisted of a scruffy thin strip with a six foot fence for its boundary. There were 2 flowerpots on a stand, one containing a plastic plant, the other full of stagnant water and also some rusty chairs and table. The funniest item was a deckchair so you could either sit looking at the fence or the back of the property with its myriad of drainpipes. HARDLY ROMANTIC!!
Pity because there were some lovely views just over the fence and this is a perfect spot to stay with many Dorset gems in easy reach.
Reviewed by Paul4.1★ Sep 2023
"We re looking to do a lot of walking around swanage area and the location for us was spot on ."
some great walks on our doorstep .
Reviewed by Sean5.0★ Sep 2023
"We spent a week at Bobbin cottage and really enjoyed our time there."
Perfect location close to the beach, walks and places to visit.
The cottage was clean tidy and just what we needed. Thank you.
Reviewed by Katrina5.0★ Sep 2023
"The property was difficult to find as I thought it was nearer to the sea than it was."
There's not alot in aera if your disabled slightly. The owner seemed annoyed I kept phoning for directions. I'm not sure about sleeping 3 The double bed was made up for a couple but it's was two single women. So I took mattress of bed as it was two single a d sleept like that for two nights. I couldn't get the cooker hob working. Apart from that .
Thank you for providing feedback for Bobbin Cottage. Your booking for the cottage was made on the day of arrival and the owners very kindly rearranged scheduled maintenance work to make the property ready for you. All our guests are sent directions of how to get to the cottage and the owner did his upmost to help you get to the cottage on the several occasions that you called him. If there was a specific requirement for the bed configuration, you should have let us know as we would have been more than happy to arrange it.There are detailed explanations for all the appliances in the booklet in the property, including the hob. Again, we could have given you some guidance and we do encourage all our guests to contact us at Sykes with any difficulties. It is also worth mentioning that Bobbin Cottage is 5 minutes drive to Swanage beach and a 15 minute walk to the beautiful Jurassic Coast.Thanks
Property Owner
Reviewed by Beverley2.8★ Aug 2023
"A lovely space for 2 people, very well thought out & equipped."
Clean & contemporary. Only problem was the pillows, flabby & thin & one had awful blood stains, my husband took a photo. Thankfully we took our own pillows.
Hello Bronwen thank you for letting us know and our apologies that this happened. Although everything was new in April we are now replacing all the pillows, pillowcases and towels as we want the experience to be as good as possible for our guests.
Property Owner
Reviewed by Bronwen3.4★ Aug 2023
"We enjoyed our 4 night stay at Bobbin Cottage."
A few things to note: The outside space didn't work for us, hence we didnt use it. Could be improved by better furniture, maybe a few plant pots to soften the rather ugly fence. Bathroom handtowel holder kept falling off, at terrifying noise Lampshade on left hand side bedside table was loose
Reviewed by Ulla4.4★ Jul 2023
"Perfect for a short break away."
Reviewed by Louise5.0★ Jul 2023
"We booked for three people ."
There was only two thin bath towels and one hand towel for three people! No towel in down stairs loo. No pillow protectors which is basic hygiene . The fridge had milk tea bags and a cheap packet of biscuits. Bathroom heated towel rail sounded like a motorbike when left to heat up. The back patio was a thin strip of concrete surrounded by a high fence.Very disappointed we have stayed in many Sykes cottages this was a real let down.
Dear Nigel,
Thank you for your feedback . It is valuable for us and we will take your comments into consideration. We hope you enjoyed the beautiful area and the surrounding villages, beaches and coastal walks.
Warm wishes
Guy and Rebecca
Property Owner
Reviewed by Nigel3.1★ Jul 2023
"The cottage is a delightful place
With all that you need for your stay long or sort."
However it would have been highly appreciated if there was tea, coffee, sugar and milk on arrival as we had traveled for several hours and we're desperate for a drink - but there were only a couple of teas bags and a pint of milk.
Furthermore we were one towel short but this was quickly rectified on contacting the letting agency
I think a few complimentary items would go along way...
Reviewed by Tracey4.7★ Jun 2023
"Bobbin Cottage was the perfect location for our weekend away - very well appointed, just like its sister property (The Old Haberdashery) which we had visited earlier in the year."
The location, at the edge of a picturesque village, with commanding views and easy access to Dorset's coastal paths, is a tremendous selling point.
Owner, Guy, was friendly and helpful, tireless in (remotely) helping us fathom the workings of an unfamiliar induction hob.
We have strongly recommended Bobbin Cottage to friends and family.
Dear Simon, thanks for taking the trouble to write such a lovely review and for recommending us to your family and friends. We look forward to your next visit.
Property Owner
Reviewed by Simon5.0★ Jun 2023
"We stayed at Bobbin cottage early June with our dog a cockapoo."
The cottage is lovely. Perfect for a couple. Several walks from the door. Easily accessible for Swanage, Studland, Poole and Bournemouth.
They provided milk, tea, biscuits for arrival. Good information in the property. We took a stair gate to prevent dog getting upstairs. Only negative is the little courtyard doesn't get any sun, otherwise a perfect place.
Reviewed by Steve5.0★ Jun 2023
"Super holiday in a super cottage."
Very pleasant owners. Well equipped and only a short drive from Swanage. Thoroughly recommended.
Thanks for your kind words Terry. It was nice meeting you. Come back again!
Property Owner
Reviewed by Terence5.0★ May 2023
"We were the first people to stay in this rental property and what a lovely property it is."
Everything you needed was there whether it be pots or pans, throws for the sofa etc. The super king size was so comfortable and I had made the mistake of not realising that you needed to ask for it to be changed from 2 twins to the king size but when we contacted Sykes and they contacted the owner they were only happy to do this. We thoroughly enjoyed our stay and will reccomend to friends. The cottage is also so close to both Corfe and Swanage, two places well worth a visit. Corfe for its castle, tearooms and pubs. Swanage for its lovely clean beach and safe swimming.
Thank you Carol. We're very happy that you enjoyed the cottage and the wonderful area.
Property Owner
Reviewed by Carol5.0★ Apr 2023
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