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"The property is in a fabulous location, walkable distance from the town."
It was immaculate and had everything we needed. It would have been nice to have some tea and coffee as a welcome hamper perhaps but thankfully we did bring our own. The matress was comfy but the bed itself didn’t feel very stable and will need updating at some point. But overall a really lovely stay!
Thank you for taking the time to leave your feedback.
We are pleased that you enjoyed your stay and found the property to be immaculate.
We take all comments on board. We do find that mattresses and bedding are down to personal preference.
We hope to welcome you back to the Lakes again.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Abbie4.7★Sep 2024
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"Really sad actually - we stayed at this house a couple of years ago and it was good."
We’ve used your service for years and we’ve never had such a bad experience before. Makes us rethink the company we use. Maybe we’ll try Laik or someone else next time.
Front door was in bad state of repair and made the house look dilapidated. Furniture was slightly broken - sofa arm broken. Drawers broken. Wardrobe shelf broken. Beds small and uncomfortable. Baby cot had mould on it. Broken hair dryer. Shower head fell off and hit me on the head - managed to get it back on but the threads on the screw are broken. Rug smelled badly of wet dog and was coming apart. Baby highchair was filthy.
Bad attention to detail - lack of hooks for drying coats etc at the front door. Back gate doesn’t open easily to put out the rubbish.
Sorry to say but it’s put us off using lakelovers! We tried to contact you using the chat but it wasn’t working.
Reviewed by Karen2.2★Aug 2024
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"Lakestone cottage is beautifully decorated inside, the outside could do with a ..."
Lakestone cottage is beautifully decorated inside, the outside could do with a lick of paint but the location was within easy walking distance to windermere and bowness
Reviewed by Karen4.4★Jul 2024
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"Hi,
Internally the property has been renovated beautifully but the two sofas in the living room are incredibly uncomfortable to sit on for any more than a minute or so."
In addition we could not access the property wi-fi, there was no information book within the cottage, and the phone number given in the arrival email was no use, nor was there any reply to my email asking for the password. This was a real issue as it was impossible to get a signal for 4G or even 5G with our phones while in the cottage.
The exterior of the property also needs spruced up but ultimately that did not affect our holiday the way my previous comments did.
Reviewed by Daniel3.8★Jul 2024
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"We had a wonderful 4-night stay in this charming cottage."
It was the perfect base for exploring the beautiful Lake District, offering a warm and comfortable place to return to after chilly April days. The cottage was as described, and our young family enjoyed our time there. While the sofa could have been a bit more comfortable, that's a minor detail in an otherwise fantastic stay. We would definitely recommend this cottage to anyone looking for a Lake District getaway!
Reviewed by Ary4.7★Apr 2024
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"Fabulous Cottage , kitchen had everything we needed ."
Smart Tv was excellent too . Beautiful bathroom amazing shower . The whole house was decorated really well .
Having the small enclosed garden at the back was a bonus with the dog .
Only a 29 minute walk to Bowness, 10 minute walk into Windermere.
The only negatives were the bed mattress could be better and the sofa’s downstairs were not the comfiest. However I will definitely be using Lakestone again .
Reviewed by Kirsty4.7★Mar 2024
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"Had a lovely time staying in the cottage for a long weekend!"
The kitchen was very well equipped. If you’re planning on coming here, then I recommend bringing extra toilet roll (as mentioned in other reviews) the plug in the bath is also still broken so it drain’s constantly when you’re in it. Also bear in mind that logs are not provided for the fire which we didn’t mind going to get but would’ve been nice to know ahead of time so we were better prepared. The cottage is beautiful and we hope to return in the future.
Reviewed by Melissa4.4★Mar 2024
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"Thank you for a lovely stay."
The cottage was exceptionally clean and has everything you need for a self catering stay. Location was great. Will definitely use again
Reviewed by Michaela5.0★Feb 2024
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"The cottage is a great location to Windermere, a short walk see’s you amongst the shops and cafe’s."
The beds were warn and uncomfortable, the bedding was ripped.
The sofa’s were also quite creaky and uncomfortable.
The bathroom is very nice, although much like a previous review - the plug in the bath doesn’t work. I tried to have a bath and it was a waste of time.
However, it would seem that flagging these issues don’t really make change, there is still only 4 cups, 4 folks, no toilet rolls and we only had two towels left for us.
The cottage is pleasant, it’s nicely done inside and the fire is lovely after a day on the Fells.
A shame that the company/owners don’t react to the negatives to improve this stay for others.
The reviews are at least a heads up to the next guests that they can’t expect a comfortable sleep or hot bath.
Thank you for your feedback.
We take all of your comments on board and will ensure that they are passed on to our Housekeeping and Maintenance Teams.
The Lakelovers Owner Relations Team.
Property Owner
Reviewed by Laura2.8★Jan 2024
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"Stayed at Lakestone in November 2022."
Like the decorating that's been done downstairs and to the room on the 2nd floor, big improvement. First impressions count so maybe tidy the appearance of the front garden and a new porch door.
Comfortable, clean cottage.
Reviewed by Debora4.1★Jan 2024
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"Broken mirror in the bathroom is dangerous."
Shower has a weird window that juts out, very easy to bang you elbows on it when showering. Bath plughole didn't work, so no relaxing bath! Summer duvets in -4°C in January. 4 forks and 4 mugs in the whole house, 2 random wine glasses, but 10 prosecco glasses? Only 3 chairs for the dinner table in a 4 person listing house - Had a foldy chair under the stairs but not very nice for paying customers, is it? No kitchen roll provided at all, and only 1 toilet roll for 4 people for a week. No frosting on bathroom window so you have to put the blinds down every single time you go to the toilet! Form over function as the house looks great on arrival, but the moment you scratch the surface it becomes obvious it's missing even the most basic things. Would not go back, and we are always coming to Windermere for work, but there are better places for the price.
Thanks for the feedback and sorry for the issues encountered. Unfortunately the missing dining chair was broken by a previous guest and a matching replacement is on order. The folding chair is a temporary measure. Thanks for reporting the missing items in the kitchen and the mirror, these will be replaced ASAP. I will speak to housekeeping regarding additional toilet roll.
Property Owner
Reviewed by Jack1.9★Jan 2024
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"Always nervous to book cottages as standard can so vary but this cottage was absolutely perfect for us."
4 of us and a dog had plenty of space and good facilities. Reading previous reviews I took things such as loo roll, bin bags, sponge etc but seemed the company had listened to feedback and all were available. One improvement could be more than one set of cutlery/glasses and a welcome pack of milk and tea would have been appreciated. Thank you
Reviewed by Emma4.7★Dec 2023
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"Could have just done with a fact sheet/welcome note with some instructions on facilites, procedure for check out etc…"
Reviewed by Lee5.0★Nov 2023
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"Fantastic location, property as described."
Very clean when we arrived which was appreciated, bedding and towels good quality.
Very minor improvements - the front porch, door, guttering all need some TLC - they definitely don’t match the quality of the interior of the property. Equally, some little extras (eg. washing up brush, more toilet rolls) would have been appreciated!
Brilliant stay overall - and wouldn’t put us off booking again!
Reviewed by Ashley4.1★Oct 2023
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"Lovely cottage."
Very clean and really happy with stay.
We chose the place as dog friendly and pleased you couldn’t tell dogs stayed here before.
Easy to find and parking was great.
Only suggestions would be that a welcome pack would have been nice about the place rather than signs on wall. Maybe some milk in fridge or few goodies? Other places have this and is a nice touch.
The other reviews about the appearance outside property are correct as look unloved but we stayed in October so no need to sit out.
Reviewed by Jonathan4.7★Oct 2023
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"The settees in the front room both need a deep clean , they are both quite heavily stained ."
One of the steps down from the house to the back yard was complymissing and had been put to the side which is quite hazardous . The house itself inside other than the sofas is really nice , we’ll decorated and very clean .
Reviewed by Dave4.7★Sep 2023
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"On approach the property looks like it needs maintenance."
Peeling paint back and front. Rotting guttering, broken step on the rear. The back yard was not appealing and the garden furniture needed cleaning.
The inside was spotless modern and comfortable. The only things missing were a pair of scissors in the kitchen, a mirror and hairdryer in the upstairs bedroom.
Unfortunately we had to call Sykes because the shower wasn’t draining properly. This was dealt with immediately to our satisfaction straight away.
Thank you very much for your comments and for taking the time to let us know your thoughts. Please be assured that the maintenance team have been made aware of your observations. We are glad that you found the property comfortable.
Lakelovers Owner Relations
Property Owner
Reviewed by Kate4.1★Jun 2023
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"We had a great stay with our Golden Retriever at Lakestone Cottage it was ideal for access to both Windermere & Bowness with loads of options for walks."
The cottage itself was lovely & spotless when we arrived would highly recommend & we hope to be back soon
Thank you for your comments, we are so pleased to read that you and your dog enjoyed your holiday.
We hope to welcome you again soon.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Karen5.0★May 2023
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"We really enjoyed our stay, the house suited our needs well!"
We loved that we could control the heating and could make it perfect for us. The house was spotlessly clean. We loved the location and it suited us well. The only downside for us was the sofas & beds weren’t as comfortable as we’d hoped, although this wouldn’t stop us from booking again. Great park up the road for taking the dog to the toilet as he wasn’t a huge fan of the garden (lots of gravel). Would certainly recommend the cottage to others and reconsider booking for the future; thank you.
Thank you for your comments, we are pleased to hear that you enjoyed your stay.
We do find that sofas and beds are down to personal preference.
We hope to welcome you back again.
Property Owner
Reviewed by Elizabeth4.7★Mar 2023
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"Amazing location, extremely clean, warm and comfortable cottage."
Everything you need for a holiday. Lovely bathroom and spacious bedrooms
Short 10 mins walk into Windermere and 20 min walk to Bowness (steep hill). We had snow, rain and sunshine on our break so nice to come back to the cottage at the end of the day and be warm and comfortable. Thank you
Thank you for your kind feedback. We are glad to hear that you enjoyed your visit. We hope to welcome you back.
Property Owner
Reviewed by Donna5.0★Mar 2023
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"Well maintained property in a good location nearby to Windermere centre (5-10 mins walk) and Bowness (20 mins) with lots of shops, bars, cafes and restaurants."
Small shop at end of street for any essentials. Fabulously clean and tidy. Comfy beds. Well stocked kitchen, had everything we needed for our stay and a decent sized table and chairs for 4 to eat at. Free reign to adjust heating as necessary which was great and house warmed up very quickly. 2 lovely double bedrooms and a large bathroom with separate shower and bath. Our girls used the small TV room upstairs too. Parking was fine, right outside property for unloading etc. Small yard at rear with table and chairs for the warmer months. Thoroughly enjoyed our stay here.
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We hope to welcome you back again.
Property Owner
Reviewed by Joanne5.0★Feb 2023
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"Beautiful cottage and very pleasant stay."
Easy booking and hassle free stay.
Reviewed by Kayleigh5.0★Oct 2022
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"It's a beautiful cottage throughout, with everything required for a comfortable stay."
It was very clean throughout. We stayed during the extreme heat and due to having a dog we stayed indoors during the hottest time of the day and found the property cooling. There were plenty of games,DVD's and books to keep us occupied. I thought I read prior to going that tea towels weren't provided but when we arrived, there were two provided together with a cleaning pack containing a dish wash cloth, scourer, black bin liner, and dishwasher tablets. I took my own dishwashing liquid and paper kitchen towels but that's something I always do. The kitchen is also suitably stocked with every type of pot/pan you require to prepare your own food unless, of course, you prefer to take out. There's a large 60/40 fridge freezer which is more than adequate for a week for 4 persons. There was even a bowl for the dog. There is a small cloakroom off the kitchen that housed the washing machine, hoover, iron, ironing board, mop, washing basket, pegs, high chair, and outside seating cushions. The small backyard is covered in shingle and had a garden table and four chairs. The parasol was found in the outhouse which is secured and opened with the same code as the keysafe at the front of the property. The bathroom was huge and gorgeous with a very deep bath and a separate walk-in shower with plenty of towels provided. There were two toilet rolls provided, so if you require any more you'd have to either bring them or purchase them. There was also a small amount of liquid soap in the bathroom however I'm not sure whether this is provided or whether it had been left by a previous guest. My advice would be to bring your own, just in case. Both bedrooms were a good size and each had double beds, a wardrobe and a chest of drawers. There were plenty of coat hangers in each wardrobe which was refreshing as usually, I find they are lacking in holiday properties. A hairdryer and diffuser were found in the chest of drawers on the first floor. I even noted a travel cot under the bed. The bedrooms are on separate floors and on the top floor is a small office-type room housing a desk, chair, futon and wall-mounted tv. My teenage daughter loved it and spent time reading there. The property is situated about a 10-15 min walk from the centre of Windermere and a 25 min walk from Bowness. There is an incline to get to the property from Windermere but it isn't too steep and as someone with a heart issue I didn't find it difficult. However, depending on the route you take, the incline from Bowness is much more difficult and anyone infirm may find it a challenge. There is a corner shop at the end of the road for any essentials you may need. I have three small criticisms and that would be in regard to:- 1. The double bed on the first floor. It's quite soft and whenever my husband turned in the bed the movement was so great it woke me up. 2. A tall mirror would be beneficial on the 2nd floor - there was only a small cosmetic mirror provided. 3. The first aid kit needs to be replenished. One of us developed a blister and need a plaster but there were none in the kit. It's a super property and a great base from which to explore the area and I would definitely return and highly recommend it.
Reviewed by Amanda5.0★Jul 2022
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"Lovely cottage inside everything you could possibly need , The outside is not dog or child friendly re: pebbles in the backyard."
Neighbourhood very quiet area and close to all amenities.
Windows could do with a clean outside too. I thought you had until 10 am on your departure day, it was just after 9.30 when we departed as soon as we got in the car a woman was out of her car and down the steps. As you have to leave the house as you find it, it will only take an hour at the most to tidy round and remake the bed so why you can’t actually get into the cottage until 4 PM I’ve no idea. Obviously crockery pots pans and glasses aren’t checked we found a dirty pan and 2 drinking glasses one with a crack and another with a bad chip . Oh and one last point lovely shower but rather slippery.
Reviewed by Rosamond4.4★Jul 2022
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"Very comfortable stay."
House really nice done to high standards. Even better it is pet friendly as often pet friendly accommodation is not as fresh and nice.
Reviewed by Chris4.7★Jun 2022
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"The cottage was perfect, it was beautiful, clean and had all the amenities and much more."
Excellent location also.
Lots of recommend places to visit by the owners which was very helpful for us to take our 7 month old puppy.
Would most certainly recommend, had a very comfortable & enjoying stay.
Reviewed by Maxine5.0★May 2022
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"My partner and I, alongside our dog absolutely loved our stay and no doubt we will be back to visit!"
It was our first time visiting the lake district so wanted to be in the heart of Windermere, easy reach of amenities and plenty of walks on our doorstop. Lakestone Cottage offered exactly that! No issues with parking, nice quiet on street parking. Accommodation was immaculate. Thank you for a lovely stay
Reviewed by Ella5.0★May 2022
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"A lovely, well maintained cottage with everything you could need."
Good location for walking into Windermere and Bowness.
Reviewed by Claire5.0★Jan 2022
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"Lovely cottage in a great location, excellent new kitchen and a great bathroom with extra large bath to soak away in"
Thank you for your kind feedback. We’re glad you enjoyed your stay.
Property Owner
Reviewed by Matt5.0★Jan 2022
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"Really enjoyed my stay the property was well maintained clean and good value."
Hi and thanks for your kind feedback. Just to let you know the property has since been updated with a new kitchen and painted throughout. New carpets and blinds etc to follow this month. We hope you choose to stay with us again soon.
Property Owner
Reviewed by Lisa3.8★Nov 2021
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"Very quiet little house in the middle of Windermere."
Comfortable and very clean. Excellent base in the Lakes.
Hi and thanks for your kind feedback. Just to let you know the property has since been updated with a new kitchen and painted throughout. New carpets and blinds etc to follow this month. We hope you choose to stay with us again soon.
Property Owner
Reviewed by Julie4.1★Oct 2021
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"The outside is not all that well lit."
It was suggested to bring a torch which was helpful to know but the steps outside would be helpful to have some lights.
Reviewed by Kathleen4.7★Oct 2021
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"Cottage was lovely."
Could do with some TLC. In need of a fresh coat of paint throughout and new carpets.
Hi and thanks for your feedback. Just to let you know the property has now been painted throughout and carpets are due to be replaced this month. In addition a new kitchen has now been fitted. New pictures will be published soon. We hope you choose to stay with us again.
Property Owner
Reviewed by Lynne3.8★Oct 2021
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"This property is in need of some love and attention."
The front garden is overgrown and does not have a seat outside as the image suggests. The paint and gloss work inside is looking tired and the carpet needs a good clean. The oven does not shut properly (I did contact prior to my arrival to ensure this was fixed since it was flagged up by a previous guest…it has not been fixed. The door issues however have been resolved). The shower would overflow and needs the drains unclogging. The toilet seat hinge snapped while we were there. It looked corroded so couldn’t be helped but seemed like another example of this house needing some maintainable. The mattresses on the bed were extremely uncomfortable and when we stripped the beds I was mortified to see the state of the quilt we had slept in.
Reviewed by Lindsay2.2★Aug 2021
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"Very disappointed with this cottage."
The pictures used to advertise the property must be very old and do not show a true representation of the current state. The advertised ‘Enclosed rear patio / garden with patio furniture’ are not as pictured. The patio areas are covered with weeds and the furniture has gone. There is not a ‘Secure bike shed’ as listed. The lock- up in the back yard had old furniture and logs in it so there is nowhere to keep bicycles safely. There were no mattress protectors on the beds and the provided bed linen was of poor quality. The oven was broken and although this had been reported by two sets of guests prior to us, nothing had been done about it. The crockery is not the same as that pictured, instead there is old chipped crockery with cracked glazing, totally unhygienic. There has clearly been a change of ownership and the new owner hasn’t redecorated or spent much time making the cottage comfortable and there has been no quality control by the cottage company. I would not recommend at all.
Reviewed by Victoria2.2★Aug 2021
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"While generally satisfactory it failed in the following: 1."
The fire extinguisher validity was years out of date. 2. The first aid kit validity was years out of date, a pack of bandages was partially used. 3. While there was a fire blanket it was not in the kitchen and rather was on a shelf in another room, time would be lost locating it. As it was not fixed to the wall it would require two hands to access. 4. On arrival a number of cups, plates and glasses were chipped and/or cracked. 5. Not all of the pillows had pillow protectors and only one bed had a mattress protector. 6. The oven door could not be closed and although this had been reported by the previous occupant and by ourselves during our stay, it remained unresolved. 7. The draining board area is of poor quality and water does not drain leaving crockery sitting in puddles. It simply require a dish draining rack to be supplied. 8. The most serious issue, faulty door locks, was resolved within 48 hours of us reporting it. However it is of concern that the previous occupants had reported this earlier. The housekeeper used the key she left in the key safe. She would have been aware the outer front door lock was faulty. The back door was impossible to open and had seized up. It is surprising this had also not been noticed by the housekeeper and reported.
Reviewed by Tony3.8★Jul 2021
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"Hi,
There are couple issues we had with the property that we feel we should bring to your attention."
Firstly, we had a major issue with locking and unlocking the main entrance door, which needs to be sorted as this could be a fire exit hazard.
Secondly, the main oven door did not close properly, which we didn’t use as it released heat and shouldn’t be used especially around children.
The rest of the property was well maintained, comfortable and clean.
Best regards
Jonathan Hostler
Reviewed by Jonathan4.4★Jul 2021
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