-
"A fabulous house in a beautiful setting, at the end of a private drive so completely undisturbed."
Furnished to a very high standard and extremely well equipped. Spacious and ideal for a large multi generational gathering. Some lovely extra touches eg dressing gowns provided. Would definitely stay again.
Reviewed by Helen5.0★Jun 2024
-
"Lovely house and accomodation in quiet and peaceful surroundings with great views."
Convenient for Kirkby Lonsdale and Kendal. Comfortable for our group of eight.
Reviewed by Michael4.1★Jan 2024
-
"Fantastic cottage excellent facilities and great location."
Would definitely recommend. Ideal for a big family gathering. Lovely spacious rooms and lots of space to escape for quiet time. Excellent local walks and a fabulous highwayman eatery nearby.
Reviewed by Derek4.7★Nov 2023
-
"A lovely house for 12 people, plenty room and everything you could need."
Beds very comfy.
We all enjoyed our stay,
Thank you for your feedback, we are pleased you enjoyed your stay.
Property Owner
Reviewed by John5.0★Oct 2023
-
"The house is absolutely beautiful and the surroundings x our large family spent ..."
The house is absolutely beautiful and the surroundings x our large family spent the weekend together for my Sons 30th birthday, he loved it, my favourite part was sitting in the beautiful living room in front of a massive fireplace with all of my family, we did not want to go home xxxx
Reviewed by Dawn5.0★Sep 2023
-
"09:30 check out is almost criminal, especially given the cleanliness of certain aspects."
The coffee machine had a significant amount of mould in there and we were having to clean plates and pans before we could use them as they were filthy. Lastly, some guests gave feedback that all of their wardrobes were dusty and the bathrooms hadnt been cleaned at all.
Thank you for taking the time to provide us with your feedback, it is always appreciated as we seek to provide the best possible experience for our guests.
Our check in / check our times are clearly stated on the sykes website prior to booking. We remind all guests that check out time is at 9.30am as this provides sufficient time for us to thoroughly clean the property before the next guests arrive. Anneside is large house and our cleaning team have limited time available to complete the cleaning prior to arrival of the next guests at 3.30 pm, hence the need for a check out time of 9.30 am.
As the Property Manager I inspected the property immediately before your occupation, as did our head of cleaning services and neither of us would have been of the view that the bathrooms were dirty, in fact we pride ourselves in ensuring that porcelain and all polished surfaces are immaculate, so we are slightly surprised at your remarks, however we take them on board.
The wardrobes are checked every week and I am again very surprised that you found them to be dusty, I personally checked the before your arrival.
It is an inadvertent oversight on our part, that you found the coffee machine had not been checked since the last guests and I must apologies to you for this, it is of course unpleasant and we are very grateful to you for highlighting this for us.
We appreciate that when one stays for a short break that it can be something of a wrench to depart so promptly on the last day of your stay, this does not however excuse members of your party from being rude to the cleaning staff as they arrive to carry our their duties.
It is also disappointing that some of your party seem to have ignored our 'no smoking' rule and had smoked in the bedrooms. We will be contacting Sykes to seek compensation from you for the extra cleaning cost that we have incurred as a result of this.
We take our guests comments very seriously and aim to achieve a first class holiday experience for all our guests.
Thank you for your comments.
Property Owner
Reviewed by Ben3.4★Sep 2023
-
"The house whilst beautiful had that end of session feel."
The hoovers needed servicing, the brushes, mobs etc were broken, the microwave didn’t work and one of the toilet seats were broken. There had also been a leak at some point leaving an unsightly stain on the lounge ceiling. The pathways at the back of the house were dangerously slippy when wet and needed jet washed. I think every guest should find the house in the same fresh state it is at the beginning of the session. We still had a fab time and our guests loved the house and said the beds were very comfortable. The location was beautiful.
Thank you very much for taking the time to leave your comments, all of which are duly noted and appreciated.
We are taking immediate steps to rectify the matters which you have referred to. Due to the very busy period over the summer, time is only available to carry out cleaning service in between guest change overs. However, we now have decorative and more detailed maintenance matters planned in over the coming weeks, to ensure the property continues to present in a superb way.
As a gesture of good will, please contact us through Sykes prior to your next booking in order for us to facilitate the best possible rate for you.
Thank you once again for your constructive remarks.
Property Owner
Reviewed by Jackie4.1★Sep 2023
-
"It’s amazing beautiful house , with everything 10 out of 10 , recommend to everyone , even my family enjoy more in house other than outside."
Reviewed by Sadaf5.0★May 2023
-
"Spent a lovely long weekend together as a family."
This is our 2nd visit and thoroughly enjoyed it again. We came back for and got comfortable bedrooms for all, well appointed kitchen & dining area and beautiful surroundings. Perfect for good times in good company!
Reviewed by Jacky5.0★Apr 2023
-
"Lovely house and amazing location in the countryside."
We had a very enjoyable stay, thank you for hosting us for our family birthday celebration.
Reviewed by Adam5.0★Apr 2023
-
"Enjoyable stay thank you."
Problem with smoke alarm quickly sorted out. Luxurious, very spacious accommodation although some features not functioning...ice machine, water boiler, waste disposal unit, shower in master bedroom not draining and caused small flood! Beautiful welcome pack, cake and flowers. Only other gripe was check in/ check out time - inflexible very early check out of 9.30 am and check in of 4pm effectively means you lose a day of your holiday. Normally we like to strip beds, clean the fridge/ ovens hoover mop etc and essentially leave a property as we find it....no time for this. Recently, Covid was used as a reason but we don't think this should apply any longer. Servicing a very large property should not be an excuse either...perhaps more staff are required. It was something of a surprise to only be able to drive back down the lane rather than walk...this might be something to mention in the description as its a consideration for people with small children. We enjoyed our stay and hope you find the feedback helpful. We can highly recommend chef Alison- delicious food delivered to the door and excellent value-many thanks.
Reviewed by Sadie4.4★Mar 2023
-
"Beautiful house in a stunning location."
Bedrooms are a generous size and comfy beds too! Fabulous kitchen with 3 ovens, so no problem catering for big groups and everything you could need from corkscrew to pasta machine.
Our group ranged from under 1 to 66 years and this property suited everyone. We would love to return soon .
Reviewed by Kathryn5.0★Mar 2023
-
"Fantastic location , beautiful accommodation for a family get together"
Reviewed by Leeanne5.0★Mar 2023
-
"Our family of twelve had a wonderful stay at this amazing property."
It offered everything and more to make our get together a more joyous occasion.
Reviewed by David5.0★Feb 2023
-
"Fantastic property which exceeded expectations."
Jonathan was extremely helpful. Perfect for a large family gathering, warm, spacious and big social areas. Loved it!
Reviewed by David5.0★Jan 2023
-
"Absolutely fabulous house that was so well kitted out and utterly perfect for a large family holiday."
All the rooms had beautiful views and it was so peaceful.
The manager had left us some delicious biscuits and some Prosecco!
Honestly none of us wanted to leave. Thank you!
Reviewed by Peter5.0★Dec 2022
-
"Amazing place in a beautiful location
Needs cleaning products for wiping the ..."
Amazing place in a beautiful location
Needs cleaning products for wiping the kitchen surfaces
And a decent coffee maker , as it’s a luxury stay
Apart from that highly recommended
Reviewed by Jane5.0★Nov 2022
-
"We had a wonderfully relaxing stay in a house that felt like a home."
It was better than described, which was a real surprise, as the description already made it sound just what we needed. Being truly pet friendly was a bonus, with two dog beds provided!
Welcoming flowers and a home-made cake were a lovely touch and made us feel instantly welcome. A charming, peaceful view from each window, especially the dining room, was the icing on the cake. We had a fantastic stay and would definitely go again, thankyou;
Reviewed by Shirley5.0★Nov 2022
-
"Fantastic property, beautiful location, so we’ll equipped and a lovely welcome, fresh cut flowers, tea, coffee, milk and an delicious Victoria sponge."
Reviewed by Chris5.0★Nov 2022
-
"Wonderful weekend in a beautiful setting."
Jonathan was very efficient and helpful. Hopefully will be able to come back again very soon.
Reviewed by Julie5.0★Nov 2022
-
"Fabulous week at Anneside for a host of missed family celebrations due to Covid."
The house was amazing and comfortably fit the 3 generations of our family age 6 to 79 and everything in between!
Well stocked kitchen with everything you could need. The bedrooms are comfortable and plenty seating in the lounge.
Thanks to Jonathan for great communication before and during our stay. Would highly recommend and we will definitely be back for another stay.
Reviewed by Kathryn5.0★Oct 2022
-
"Beautiful property, which is well appointed and in a lovely setting."
Our only issue was that the showers didn’t always work efficiently and, on a couple of occasions, water from the taps “dried up”.
Nevertheless, we had a lovely time in this lovely house. It is ideal for a large family get-together.
Reviewed by John4.7★Sep 2022
-
"From the moment we entered the house, it felt like a special home for our extended family holiday."
We was welcomed by Jonathan and had some beautiful flowers and a cake as a welcoming to the house.
We had a one year old upto grandparents on this family holiday.
We cooked all the meals in the lovely kitchen which had every gadget that one would need. It was a lovely large social area to gather.
The large living room was a perfect size for large families to sit together and play games or watch TV.
Another smaller living room for grandchildren to play games and read and play a PS4.
The bedrooms were very comfortable and the bathrooms amazing. Really enjoyed a good nights sleep after some amazing walks from the house.
One walk from the house was a cross the field and down a lane to Leck Beck and the adults and grandchildren throughly enjoyed going across the stepping stones over the beck and building bridges.
Also a very drive of 10 mins dive to Ingleton falls trail was amazing as you saw 10 waterfalls and a brilliant track to follow, definitely worth doing this.
One night the younger adults ate at the Highwayman pub and they had a great evening with wonderful food.
Jonathan the manager is very helpful and friendly.
Well worth a visit for an amazing holiday. We will be going again.
Reviewed by Denise5.0★Aug 2022
-
"We have been asked to answer this on behalf of our son Christopher who made the original booking."
We found this house a beautiful, well-appointed centre for our Golden Wedding family celebration and thoroughly enjoyed our visit. However, our enjoyment was seriously marred by missing/broken elements which were not attended to during our stay despite our reporting them.
On arrival, we were advised that the food waste disposal was out of commission but would be repaired the following Friday - after we left. This meant that one kitchen sink was totally out of commission as it was constantly blocked needing boiling water to clear it. However, we then discovered that the 'Quooker' boiling water dispenser was also not working. On reporting this we were told this was a known fault and that this too would be repaired after we left. The whole week was spent boiling kettles or lugging buckets of hot water from the utility room to the kitchen. The lack of hot water in the kitchen was a particular problem when trying to wash/rinse dishes and fragile glasses. We would never put fragile glass in a dishwasher. We would add that the facilities for dealing with waste and rubbish (no wheelie bin as advertised) were insufficient. We took our bottles to a local bottle bank.
We suggest that this level of inconvenience should be compensated appropriately. Please advise the owners of our complaint.
Paul and Marie Cortopassi
Thank you for taking the time to provide us with your feedback, we would take this opportunity to address the points which you have made on behalf of your son Christopher.
We always take great care to ensure that guests staying at the property have the best possible experience at all times.
With reference to the specific elements to which you refer, namely the waste disposal unit, the Quooker hot water tap and the recycling facilities we would comment as follows:
As you have remarked, the waste disposal facility had been found to be faulty, upon your arrival our property manger advised your party that although the waste disposal unit was not working, it was still possible to use the sink. Unfortunately, it was not possible to obtain the correct mechanical part to rectify this fault during your stay despite our best efforts. If members of your party had continued to try and place food waste down the waste unit during your stay this would have undoubtedly caused the wet waste to have become blocked.
It was very unfortunate that your party then experienced a fault to the Quooker hot water tap. Again this is a specialist item and despite our best efforts we were unable to get a technician capable of dealing with this matter during your party’s stay. We appreciate that there is an element of inconvenience with this specialist boiling water tap being faulty, however the property does have two dish washers and a fully operational second washing up area in the utility room next door to the kitchen. Although we appreciate the care your party have taken in hand washing all the glasses, all the crockery, cutlery and glassware at the property is suitable to being washed in the dishwashers.
Turning to comments regarding the management of waste and recycling at the property, both the recycling and waste was taken away during the course of your stay. We would add that the facilities for dealing with general waste and recycling, including the number of glass bottles, are usually perfectly adequate for a party of twelve for a weeks’ stay.
It would have been helpful if your party expressed their concerns to us during the stay. Furthermore we would have appreciated it if we had been informed of the damage that the party had caused to the window dressings in the Master bedroom before departure, rather than allowing the cleaning team to discover the damage later.
We do hope, as with all the other discerning guests that have stayed with us that, despite the unavoidable technical difficulties your party experienced, you will return to enjoy the high standards of accommodation and surroundings that Anneside has to offer.
Property Owner
Reviewed by Christopher3.1★Aug 2022
-
"Lovely house which was ideal for a large family get-together."
Minor points to note:
Access road is a bit tight for larger vehicles with some interesting speed bumps.
There is a problem with flies at the property due to being on a sheep farm, but the zappers seem to keep them under control.
Anyone with limited mobility may find the foot path down to Cowan Bridge a bit difficult and need to rely more on cars than they expect, especially as you can't just go for a wander across the farm fields that surround the house.
Jonathan, property manager, was incredibly helpful and ensured that we all had a fantastic time.
Reviewed by Ian5.0★Aug 2022
-
"An amazing property and so well laid out."
It's clear a lot of thought and planning has gone into making Anneside a great venue for a larger crowd. Bedrooms enough for 3 families which were comfortable and spacious; the bathrooms are amazing! Special mention for the kitchen and dining room - lots of space to cook and dine altogether. And with enough rooms and space for quiet time away and for the kids to swerve. Views were lovely, as was meeting the horse and watching the woodpecker flying around. We all loved our stay and would highly recommend
Reviewed by Jacky5.0★Jun 2022
-
"Our stay at Anneside was absolutely first class."
By far the best holiday rental we have ever had for a big family gathering and the perfect place for 3 generations (plus dog) to celebrate delayed 80th for Grandad.
The time flew by with lots of activities for all to do nearby and great meals at home in the stunning kitchen. The quality and attention to detail were very high standard and the place was just so peaceful and relaxing. Alison’s pies are a must - kids licked the plates clean - and a god send after big day on the Lake.
We’d love to come back again.
Reviewed by Fiona5.0★May 2022
-
"Beautiful property."
Spacious, comfortable, high spec bedding, bathrooms and kitchen.
The immediate surroundings are spectacular- very rural and relaxing. The wider surroundings are great too with Yorkshire Dales beauty all around and easy access to the Lake District.
Our party was 12 and there was plenty of room, we were all very comfortable.
Reviewed by Colin5.0★Apr 2022
-
"The property is amazing."
Spacious, clean and extremely comfortable with everything you will need in a holiday home. The surroundings are lovely, we enjoyed watching the lambs in the field.
Reviewed by Nicola5.0★Apr 2022
-
"An outstanding property in a beautiful setting."
Comfortable, spacious and excellently equipped. Property manager was welcoming and responsive - supporting information regarding local attractions and services was extremely valuable.
We would certainly stay again ...
Reviewed by Ian4.7★Apr 2022
-
"Great house to rent with family."
Really well maintained and would definitely recommend and return.
Reviewed by Adam5.0★Mar 2022
-
"We really enjoyed our time at Anneside."
There was lots of room for our family of 6 adults and 4 children. We didn’t feel that we were on top of each other at all the property is large enough to find a quiet place to read a book if that’s what you want to do. We went out to Kirkby Lonsdale for an afternoon which was less than 3 miles away. All in all I would definitely recommend staying at Anneside.
Reviewed by Stephen5.0★Jan 2022
-
"This is a brilliant house for a family get together - long awaited and needed."
The house is strong like an old Manor House but warm and cosy with every modern facility.
Reviewed by Hilary5.0★Jan 2022
-
"We have regularly used Sykes for family staycations for a number of years."
Anneside has become our favourite location. We enjoyed a restful and happy holiday and would definitely return without hesitation.
Anneside is truly an impressive property. The indoor space is very large, but warm and cosy; perfect for a large family group of different ages. The property is clean, tastefully decorated and furnished to a high standard throughout.
All the bedrooms, bathrooms and living rooms were comfortable, bright and spacious with a touch of luxury. The large kitchen and dining room was well equipped and became a hub for us all. The fridge, freezer and cupboards provided sufficient storage space for all the food we needed for our stay over the Christmas week. (We did a supermarket online order)
The location provides for great walking and the views are breathtaking.
A trip to the Windermere and Kirkby Lonsdale is a must!
There were a few issues staying connected to the WiFi. It did not spoil our holiday, but I understand how this could be a problem for some.
The property manager was friendly and approachable, providing all the information we needed to plan for our stay and was readily available to answer any questions while we were there.
Thank you for the flowers, decorated Christmas tree, wine and home made mince pies on arrival. They were very much appreciated and made us feel most welcome. Hope to return again soon.
Reviewed by Phyllis4.7★Dec 2021
-
"Found the cottage to be comfortable, well equipped and beautifully decorated."
Would enhance anyone’s celebration (ours was a 70th birthday). Possible improvements, better Wi-Fi and larger fluffy towels.
Reviewed by Linda4.7★Dec 2021
-
"House was very clean and of the highest standard."
spent three days there with my family for my 60th birthday. excellent location.
Reviewed by Mark5.0★Dec 2021
-
"This has to be the best accommodation we have ever stayed in."
There was everything you could want and more. Exceeded all expectations and provided the base for an amazing celebration. Thank you.
Reviewed by Nicola5.0★Nov 2021
-
"I couldn't fault the property in any way, it was so luxuriously furnished, very clean with every facility thought of to make it a very enjoyable stay."
My only concern was that I got an email from Sykes with instructions for leaving the property, which I didn't see until we got home. These instructions should be given before the holiday, not during. I dont always have my Internet connection on and certainly don't look at emails while on holiday
Reviewed by Joan5.0★Nov 2021
-
"What a beautiful house!"
The facilities are fantastic for a large group, the kitchen has everything you could possibly need, and all of the bedrooms were perfect. We can’t wait to return.
Reviewed by Rachel4.7★Oct 2021
-
"Anneside was fantastic!"
The house is stunning and the facilities are great - everything has been thought of so made everything stress free. We hope to return regularly!
Reviewed by Anne5.0★Oct 2021
-
"House is amazing - spacious with a high quality finish."
Only downside was the variable WiFi in the different rooms in the house. Always fine in the hallway but in every other room, the WiFi always dropped off after 10 seconds - spoilt the experience because WiFi is a central provision now.
Reviewed by Stuart4.7★Sep 2021
-
"Fantastic property, spacious and beautifully decorated, and the location is idyllic."
I would definitely stay here again.
Reviewed by Louise5.0★Sep 2021
-
"What a wonderful place - the house exceeded my expectations in every respect except one."
The ‘games’ room was a shed with a football game. I’d have no reservations, however, in booking Anneside again.
Reviewed by Rita5.0★Aug 2021
-
"Superb stay from start to finish."
Welcomed with homemade cake and treats for the dogs. The house is beautiful and spacious and providing everything for a perfect, relaxing holiday. Would definitely use again .
Reviewed by Paul5.0★Aug 2021
-
"We have just returned from a family break at Anneside."
The house is so impressive - plenty of indoors and outdoors space! Lovely touch from the property manager, leaving cake/flowers and checking in a few days in to make sure all ok. It is honestly one of the best UK holiday homes we have visited - and we have been to a few! Ideally located to experience local area. Highly recommend the Ingleton Waterfall trail.
Reviewed by Kelly4.7★Jul 2021
-
"Perfect house with all the facilities you would need - super comfy beds and great location."
Great week away
Reviewed by Joanna5.0★Jul 2021
-
"The photographs of the property do not do it justice, the house is far larger than the images suggest, the local residents are very friendly and welcoming."
Reviewed by George5.0★Jul 2021
-
"After lockdown we needed somewhere special to stay for a few days, and Anneside was exactly that."
It’s a beautiful house with lots of space in a stunning location. Now I’m home, I want to go back!
Reviewed by Linda5.0★Jun 2021
-
"From start to finish Anneside was amazing!"
when we arrived there was cake and treats and even something special for the doggies.
The kitchen is incredibly well equipped and ideal for catering to a large group.
The living areas were just what was needed to accommodate four generations of our family including, TVs with all the channels and computer games as well as traditional board games.
The area is wonderful with lots of walks and cycle rides on the doorstep.
Kirby Lonsdale is a beautiful town and well worth a visit.
A special thank you to Jonathan we hope to return to Anneside.
Reviewed by Jane5.0★May 2021
-
"Amazing house!"
The house is beautiful, the surrounding area and views are incredible and the property manager super helpful. We had a great time at Anneside and would strongly recommend it.
Reviewed by Eugenia5.0★Apr 2021
-
There are no reviews featuring this term
Show all reviews