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"Thank you for a great stay."
Chalet 52 was perfect for our needs, clean and well equipped.
There were a few niggles, one bedside lamp did not work, a bulb in the bedroom overhead light fitting needed renewing, the 'non-slip' bath mat was incredibly slippery and frankly quite dangerous. We left a note advising of these issues.
None of these things affected our enjoyment of the accommodation and we would happily rebook.
Thank you again for a very pleasant stay in your property.
Reviewed by James4.7★Sep 2024
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"Cleaning was poor 3spiders in 1 bedroom cobwebs round every window amd whole chalet, not very nice and took 5mins to do."
Toilet had poo on the bowl and the Cleaning brush poop stuck all on it nasty.ps2 games didn't work apart from 2, adult dvds needed not kids my niece is 12 not 5, had to rewash all oven trays and saucepans crumbs all in cutlery tray the kitchen blind badly stained and dead moth on it. The pool wasn't open as advertised kids very jarred about that
Thank you for taking the time to give feedback.
I am so sorry the chalet was not clean. I will inform the cleaner of this immediately, as previously there has been good feedback regarding the cleanliness of the chalet.
The videos and games are provided complimentary and free of charge for use by customers, and are not tailored towards the age range of those staying. Customers are welcome to bring their own games or videos for use on the TV in the chalet.
I obviously have no control over the sites facilities including the pool opening - the pool is not advertised as part of the chalet.
Property Owner
Reviewed by Tracy3.4★Aug 2024
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"We enjoyed our holiday in Hemsby and found Chalet 52 to be adequate accommodation for what we needed."
The beds leave a lot to be desired, all beds are uncomfortable. When we go again next year (2025) we hope the beds will have been sorted out.
Thank you for taking the time to give feedback.
I am glad you enjoyed your stay and have already rebooked for next year.
It would seem new mattresses are required for the 2025 season.
Property Owner
Reviewed by Pauline4.1★Aug 2024
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"It has been awful, the bed are awful you can feel every spring."
..I finally folded a duvet to ease the pain, I am leaving with a stiff neck/frozen shoulder.
you need to make it clear on the write up that there is no WiFi, as in the time of technology I thought WiFi is standard.
the chalet smells fusty/mouldy, and damp patches can be seen on both bedroom ceilings.
as we arrived at just after 3pm, as told was allowed by the owner, we found the cleaners, they were told 4pm...so this needs sorting, and they were quick to tell us how bad the previous people had left it... despite them not cleaning skirting boards, under beds or getting rid of cobwebs....
so all in all my worst holiday yet, we are leaving tonight as I can not move my head...
Reviewed by Natalie2.2★Jul 2024
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"The chalet had almost everything
you would need for a comfortable holiday."
We went out every day and explored the area. There are lots of lovely beaches and the only thing you can't control is the weather, but
we were lucky as we had mostly
fairly good weather. The only thing in the chalet was the TV
which for some reason would not tune into ITV3, so my husband couldn't watch the cricket between England and the
West Indies, so we listened to the commentary instead. Apart from that which sounds not very important, the chalet was comfortable, and clean, so the week went quickly, and it was only the weather that wasn't as good as it could have been, but you can't change our weather to
suit one person. I would like to say that the electricity was very economic, as the money which had been put on the meter allowed us to use
the electricity without continually
having to put more and more cash in the meter. Having constant hot water is a luxury so
that was a benefit we were
pleased about.
Dear Susan,
Thank you for taking the time to give feedback.
I am glad you found the chalet comfortable and that there was always plenty of hot water available.
Property Owner
Reviewed by Susan4.1★Jul 2024
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"Our 4th visit to Chalet 52 great location for touring the Norfolk and Suffolk ..."
Our 4th visit to Chalet 52 great location for touring the Norfolk and Suffolk areas Chalet always very clean and well equipped with everything you need for a holiday and great value for money
Dear Andrew,
Thank you for your feedback. As you say this was your fourth visit .
I am glad you always find the chalet very clean, value for money and well equipped.
Property Owner
Reviewed by Andrew4.4★Jun 2024
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"The property was very well equipped with everything you would need and not overpriced."
Nice and clean. The site is dated as all these chalet parks are now but the shop was fully stocked with everything required. Hemsby is ideally located to visit other parts of Norfolk. Had a wonderful time thank you.
Hi Susan, Thank you for taking the time to give feedback.
I am delighted that you found my chalet worthy of 100% as it is reasonably priced, nice and clean and well equipped.
Property Owner
Reviewed by Susan5.0★Jun 2024
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"Clean, well equipped chalet."
Nice position for beach and sightseeing. No hook for clothes line.
Dear Maralyn,
Thank you for taking the time to give feedback.
I am glad you found the chalet clean and conveniently situated for you holiday.
I will look into the clothes line.
Property Owner
Reviewed by Maralyn4.7★Apr 2024
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"As a last minute booking it was OK."
The beds where uncomfortable & the fire alarm went off every time we used the oven or toaster. It was nice & quite & a good area as a base to visit nearby attractions, bus stop at the end of the road. Beach was a 20 minute walk also 20 minutes to the village where you will find shops/ takeaway. There was a shop on site which was well stocked.
Thank you for taking time to leave a comment about my chalet.
I have added toppers to the single beds and will also add one to the double bed for more comfort. The alarm is there for a reason.
Property Owner
Reviewed by Janet3.8★Sep 2023
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"Chalet has everything you could need for a holiday this was our third visit to ..."
Chalet has everything you could need for a holiday this was our third visit to chalet 52 great location for touring around Norfolk we will certainly be back when we visit this part of Norfolk again
Dear Andrew,
Thank you for taking time to give your feedback.
I am so glad you enjoyed staying at my chalet on 3 occasions. Please let me know how I could improve the facilities in order to gain a higher rating.
Property Owner
Reviewed by Andrew3.8★Sep 2023
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"We had a great week @ chalet 52 the weather was very kind."
The settee was well worn and the fire alarm sounded when we used the toaster or oven but the chalet had everything for the two of us.
Thank you for taking time to give feedback on my chalet.
I am glad you had a great week. The cleaner notified me this week that one of the settees had a few loose springs ,these have now been mended.
Although annoying the smoke alarm needs to sound when it senses burning.
Property Owner
Reviewed by Trevor4.1★Sep 2023
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"A lovely quiet chalet."
it was clean and well equipped and we had a lovely holiday with our grandson.
the information was accurate and we had no problems.
We would have preferred to have internet access but we booked knowing it was not available.
We would recommend this chalet for anyone wanting a peaceful holiday, a short cars journey from lovely beaches.
Thank you for taking the time to leave a lovely review.
As the site is public WiFi would not be specific to just my chalet.
Property Owner
Reviewed by Jon4.7★Jul 2023
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"We love your chalet!"
It's Very clean and that is the most important thing to me. The only thing missing was a clothes line, or airer, as not everything can go in the drier. Not a major problem I just took most of the washing home. We will be booking with you again as we are regular visitors to Norfolk. Many thanks Dawn & Pete x
Hi Dawn and Pete,
Thank you so much for taking the time to leave your lovely feedback.
I am extremely pleased that you found the chalet very clean.
There is a small retractable washing line on the porch which may have not been very obvious.
Look forward to welcoming you again to my chalet at Hemsby.
Property Owner
Reviewed by Dawn5.0★Jul 2023
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"Thank you for a lovely stay, nice spacious chalet well equipped and in a good ..."
Thank you for a lovely stay, nice spacious chalet well equipped and in a good position for all the amenities on site, we visited lots of places that were not faraway enjoyed our holiday and would stay again
Thank you for taking the time to send feedback it is much appreciated.
I am so glad you had a lovely stay and enjoyed the chalet and area.
It would be great to see you again.
Property Owner
Reviewed by Susan5.0★May 2023
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"Well appointed challet, everything you need for a comfortable stay."
Quiet position with easy access to local attractions, Broads, Sea, good resturants close by.
Thanks for the positive feedback
Property Owner
Reviewed by Pauline5.0★Oct 2022
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"We found the chalet clean, comfortable and well equipped."
Despite being on a large site the chalets were well spread out and quiet ( and no dogs which suits us) It was well located as a base to explore both the Norfolk coast and Broads. We were provided with enough coins for the electricity meter for the week.
Dear Lorraine,
Thank you for taking the time to leave a positive review.
I am so glad you found my chalet comfortable, clean and quiet and you had an enjoyable holiday exploring the Norfolk coast.
Property Owner
Reviewed by Lorraine4.1★Sep 2022
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"Had a lovely stay would 100% recommend
would go back thanks"
Dear Alan,
Thank you for taking the time to write a positive comment it is much appreciated.
I am so glad you had a lovely stay and feel you would come back, maybe see you in the future?
Property Owner
Reviewed by Alan5.0★Aug 2022
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"We had a wonderful holiday in Hemsby."
The chalet is well maintained, very clean, nicely decorated and has everything you could need for a wonderful holiday.
Great shower and nice to have washing machine.
The site is quiet and has a lot of amenities very close by.
No WI-FI so just top you’res up before you go. Not a problem.
We had a thoroughly enjoyable holiday and would highly recommend no 52 as a holiday base.
Thanks to Theresa for all information prior to our visit.
Dear Beverley, Thank you for taking the time to leave a positive review.
I am so glad you had a wonderful holiday and appreciated my chalet by the seaside.
Property Owner
Reviewed by Beverley4.4★Aug 2022
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"A well-presented, well-designed little Chalet, with everything needed for a happy stay."
Chalets spread widely apart in pairs, so ne feeling of being hemmed in. Site very quiet and our Chalet situated near entrance very conveniently. The key lock to get the key caused us initial worry as took some time to open-but once done, all good. I would recommend the Chalet to anyone wanting a quiet restful time-beach close by and many others things to do as well
Dear David,
Thank you for giving such a lovely review.
I am so glad you had a good holiday and appreciated my chalet near the sea.
Property Owner
Reviewed by David5.0★Jul 2022
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"Could do with a non-slip mat in the bath and a
few more pillows"
Thank you for your suggestion.
A non-slip mat has now been provided.
Property Owner
Reviewed by John3.8★Sep 2021
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"The weather was cool and wet so it was good to have somewhere comfortable to retreat to."
We would not go to Hemsby again as the holiday parks and amusement arcades are not really us. As it was very quiet we enjoyed the walks and wildlife watching we did.
Reviewed by Frances4.4★Jun 2021
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"Chalet was very clean and fairly well equipped."
Beds in twin room were very uncomfortable could benefit from a matress topper. Further from the beach than expected 20 mins uphill walk doesn't classify as short walk as described. All in all a nice break away.
Reviewed by Joy3.8★Jun 2021
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"No Wi-Fi available."
Good centre for touring.
The details for the property state there is no WiFi at the chalet.
The majority of properties in general holiday parks do not provide this as it is not secure.
Property Owner
Reviewed by Margaret4.1★May 2021
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