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"Fantastic week the aparment is quite dated the furniture could do with a ..."
Fantastic week the aparment is quite dated the furniture could do with a revamp,shower not very powerful and could do with new shower tray very concerned about the mold in some places in the bathroom as i have copd new cushions needed there were quite a few cobwebs especially by the lamp in the lounge area everything else was fantastic view to die for decking was nice to sit out lovely neighbours in apartments above shame there was no welcome pack after a 3 half hour drive it would have been nice i think once updated this apartment would 100% better thank you for loaning us the apartment
Thank you for your feedback and comments, we are very pleased to hear you had a fantastic stay and appreciate the points you have raised. Unfortunately the bathroom floor had has some water damage during a previous guest stay which has resulting in the discoloring, we are looking to replace this flooring as soon as possible and appreciate you raising this. The furniture is all replaced regularly on rotation, the wardrobes, bunk beds and bedside tables are all less than a year old and other items will be replaced as needed also.
Property Owner
Reviewed by Cherie4.1★Aug 2024
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"We loved Amroth and would definitely return here."
However, not to this property.
The smell of damp that hit us as we opened the door was quite discomforting. There is a big problem. By constantly having the windows open, along with the heating on,as it was quite a chilly week, we managed to tolerate it.
The twin bunk room was the worst and we just couldn’t get rid of the overriding smell of damp. My eldest grandchild slept on the sofa as she wasn’t comfortable to sleep in there.
The bathroom is also badly affected. There are damp patches and paint flaking off in numerous places throughout the flat.
Such a shame, as it could be a lovely flat. Amazing views and well equipped.
Reviewed by Jane2.8★Aug 2024
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"Had a lovely stay, the views are brilliant and the location is superb."
A great base for visiting the surrounding Pembrokeshire attractions. Great food at the pubs and cafes, and lovely sitting out on the decking watching the tide come in. The apartment was lovely and spacious with the beautiful views available when you open the living room and bedroom windows fully to see, smell and hear the sounds of the sea. A few downsides, there is a damp problem in the bathroom and the shower hadn't been cleaned as well as we had hoped. When we contacted the owners they arranged the cleaners to come round and sort it. There was a strong smell of damp when we arrived, but this improved over the week with us opening windows (the air fresheners need refilling!). One bath towel per person and no hand towels provided. No extra bin bags left just the main one in the kitchen. Overall we had a great time and enjoyed Amroth, and the apartment was a great place to stay, we will definitely return
Thank you for your feedback, we are very pleased to hear you had a lovely stay. Unfortunately the bathroom floor had has some water damage during a previous guest stay which has resulting in the discoloring, we are looking to replace this flooring as soon as possible. We were glad the cleaners sorted your concerns - hand towels and bin bags should be provided and we have spoken to our change over team to ensure this is rectified going forward. Thanks again for your comments, we would love to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by John3.8★Jul 2024
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"A big thank you too Laura and Ed for letting us stay in their lovely apartment ..."
A big thank you too Laura and Ed for letting us stay in their lovely apartment we had a great week holiday the apartment is well equipped and spotlessly clean with everything you need and the position couldn't be better this was our second visit and we will definitely be back
Thank you so much for your feedback, we are so pleased you enjoyed your stay and we look forward to welcoming you back in the future.
Property Owner
Reviewed by Phil5.0★Jun 2024
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"We had a lovely holiday we found the steps onto patio difficult to access no rail."
Then entrance was untidy needed a clean up. The apartment lovely inside but showing signs of damp. Again in shower room floor damp and shower cubicle needed a good deep clean Shower super though and bathroom facilities really good. We struggled with hob difficulty to get get but otherwise all kitchen facilities brilliant. We can see owners are trying really hard and it is such a beautiful place and position. Lovely bottle of wine thank you
Thank you for your feedback, we are very pleased to hear you had a lovely holiday.
We appreciate your comments and will look into these, it was nice to talk to you during your stay and I was pleased when the hob issues were resolved which was due to the child safety lock being accidentally activated. Unfortunately the bathroom floor had has some water damage during a previous guest stay which has resulting in the discoloring, we are looking to replace this flooring as soon as possible.
Thanks again for your comments, we would love to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Sandra4.4★Jun 2024
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"Blessed with excellent weather, we had a fabulous week."
The apartment was clean, fresh and had all amenities and equipment necessary for a holiday let. Tge to add it was two doors down to the pub and across the road to the beach made it tge ideal place. We enjoyed our stay immensely.
The bottle of wine was also appreciated.
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor. We hope to welcome you back in the future.
Property Owner
Reviewed by Stephen5.0★Apr 2024
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"Absolutely loved our stay and would definitely recommend to anyone who wants a dog friendly holiday."
And waking up to the sea view is amazing
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor and hope to welcome you back in the future
Property Owner
Reviewed by Geoff5.0★Mar 2024
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"Lovely apartment."
Clean tidy and perfect location. Everything we needed.
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor and hope to welcome you back in the future
Property Owner
Reviewed by Nicola5.0★Dec 2023
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"Loved our stay ."
Perfect location and waking up to sea view. Nice to sit outside and listen to the sea. Great walks in both directions .Will defo return.lovely little find .
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor and look forward to welcoming you back in the future!
Property Owner
Reviewed by Keri4.4★Oct 2023
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"Beautiful well appointed holiday home"
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor and hope to welcome you back in the future!
Property Owner
Reviewed by Susan5.0★Sep 2023
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"The apartment was perfect for us."
We loved sitting in the bay windows watching the tide come and go. It was very clean and comfortable, with everything we needed. A fantastic location for sea swims and beach walks. And a wonderful place to stay, we'd love to return.
Thank you so much for your feedback, we are so pleased you enjoyed your stay at Glan Y Mor and hope to welcome you back in the future!
Property Owner
Reviewed by Vivienne5.0★Aug 2023
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"We had a really nice time staying in this apartment."
It was very comfortable and the location was superb. The weather was good and everything was very handy for local pubs. The parking permit is also a nice touch. Just a couple of very small issues. It would of been nice for some shower gel or shampoo to be in the shower as the local shop didn’t have any. Also in previous comments there was mention of a welcome pack but nothing was found. These are very minor issues and we are hoping to return later in the year.
We are so pleased to hear you enjoyed your time at Glan Y Mor. Thank you for your feedback - We have are hoping to bring the welcome pack back in the future and are working on this. We would love to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Brian5.0★Jul 2023
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"Overall we really enjoyed our stay."
Although shower was clean. It could do with a stronger clean to remove some mould residues. Also shower heads should be deep cleaned regularly as they can be source of legionnaires Disease. But this is only minor as we really liked our stay and the village of Amroth and surrounding area.
Thanks to the whole team
Thank you for your feedback, we are very pleased to hear you enjoyed your stay. The comment about the shower head has been noted and this will be actioned. We hope to welcome you back in the future.
Property Owner
Reviewed by Peter4.7★Jul 2023
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"The apartment that we stayed at Amroth was located on the ground floor and was on the road that runs along the beach, the lounge and front bedroom windows providing us with sea views."
We had lovely warm weather for the week that we were there, so we were also able to sit outside at the table and chairs located on the raised part of the front of the house. The facilities provided at the house included everything that we needed and the place was very clean and tidy. Although Amroth is a relatively small place, the local shops were useful and the Pub / restaurant provided very good meals. The free off-road parking was also appreciated. We spoke to Laura, who was helpful and friendly.
Thank you for your feedback, we are pleased you enjoyed your stay in Amroth and would love to welcome you back in the future.
Property Owner
Reviewed by Ivor5.0★Jun 2023
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"We had a wonderful holiday at Amroth and Glan Y Mor was a great apartment and much bigger than shown on the pictures."
We are going to book again for next year.
Thank you for your feedback, we are so pleased you had a wonderful time and look forward to welcoming you back in the future.
Property Owner
Reviewed by Angela3.8★Jun 2023
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"A lovely apartment in a great location."
Thank you for your feedback, we are so pleased to hear you enjoyed your time at Glan Y Mor and would love to welcome you back in the future.
Property Owner
Reviewed by Lynn4.1★May 2023
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"Lovely place, lovely flat"
Thank you for your feedback, we are so pleased to hear you enjoyed your time at Glan Y Mor and would love to welcome you back in the future.
Property Owner
Reviewed by Jennifer5.0★Apr 2023
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"We absolutely love this property."
Amroth is a little jewel, dog friendly and people friendly. The pubs, cafes and shops are welcoming with a variety of produce to purchase.
The property is excellently positioned overlooking the sea from both the main bedroom and the lounge. The flat is perfect; everything is provided to make your stay extremely comfortable.
The early morning sun rises are spectacular, the beach is glorious and to see horses galloping through the waves is very special.
This was our second stay at Glan y Mor and we have booked a further week
next year.
Our thanks to the owners of this property for their desire to make everyone’s stay a fabulous experience.
Colin, Shelagh and Mousie the Whippet.
Thank you so much for your feedback. We are so very pleased to hear how much you love Glan Y Mor and Amroth - we look forward to welcoming you back again next year!
Property Owner
Reviewed by Colin5.0★Sep 2022
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"Glan y Mor is a lovely apartment with amazing views and based in a prime position in beautiful Amroth."
The property itself is modern clean and has everything you need for a very comfortable self catering holiday. The front balcony is wonderful to relax on after a long day sight seeing and our dog really enjoyed relaxing there watching everyone go by. Although there is no private parking with the property the car park is just a few minutes stroll away and you are supplied with a permit, just a tip you can park outside for a short period while you unload your belongings, maybe Sykes can state this on their description as we were unsure. We love Amroth and when we return again we will definitely book Glan y Mor.
Thank you for your feedback, we are so pleased to hear you enjoyed your recent stay at Glan Y Mor. Thank you also for the suggestion on unloading information, we have updated the arrival instructions for future guests to now include this. We hope to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Christine4.7★Sep 2022
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"Lovely apartment, with the most wonderful views."
Fantastic shower room and a separate toilet in the bedroom areas. Would definitely recommend. A short drive to Tenby. With lots of shops. Wonderful day out at Manor Farm Park great for both Adults and Children. Couldn't wish for a better location for visiting the local area. Very Calm and relaxed break, had by all. Parking pass also included for thd local car park. Two lovely local pubs in the village.
Thank you for your feedback, we are so pleased to hear you enjoyed your time at Glan Y Mor and would love to welcome you back in the future.
Property Owner
Reviewed by Tina4.7★Sep 2022
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"We enjoyed our stay at the property and would definitely stay there again."
.. It is in a prime location close to everything in the village... And so close to the beach. Could however do with better recycling bins. So that plastics/glass/cardboard could be separately recycled.
Thank you for your feedback, we are so pleased to hear you enjoyed your recent stay at Glan y Mor.
Regarding the waste, all collected waste is taken to Enviroventure recycling centre where it is then seperated for recycling.
We hope to welcome you back to Glan y Mor in the future.
Property Owner
Reviewed by Andrew5.0★Aug 2022
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"Wow!! From the amazing views we were met with on our approach in the car, to the quaint but modern apartment that made an unforgettable family holiday"
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Glan Y mor is truly a hidden gem.
The apartment was spacious with a relatively new kitchen and shower room and had everything needed to make us feel at home. My favourite area was the snug window seat where I spent much time reading and relaxing whilst looking out at the sea. I also enjoyed many a morning brew on the patio area taking in the same view and watching the world go by. Fortunately/Unfortunately our week coincided with the heatwave so my sunbathing was cut short. However if there was a parasol provided I would have been out there all day! ( My only niggle)
Beds and sofa were extremely comfortable, my 8 year old slept better than at home in his own bed-Which resulted in happy parents. The towels provided were of good quality ( John Lewis) and they were plenty big enough to wrap around myself after a shower. ( I’m a size 10/12)
It was a bonus to have a TV in each room! Yes we were lucky enough to receive Netflix, albeit we did bring an Amazon stick with us as we don’t take these things for granted.
I’m not going to comment on cleanliness as I am the owner of a cleaning business so I’m a very harsh critic and will ALWAYS find something… However, I don’t have any qualms with returning so I’ll let you make your own conclusions.
The Amroth Arms served great food and were very accommodating and all of the staff in the shops were so friendly. We booked a boat trip to Caldy Island ( A must) which departs from the beach at Tenby- whilst waiting for the boat we treated ourselves to a lobster roll and crab sandwich from the little seafood cabin.
We also visited Folly Farm in Narbeth and easily spent the day there, they do amazing burgers!!
Overall we had a genuine, positive experience and without a shadow of a doubt will definitely return to Amroth next year. I can guarantee that if you book and stay then you’ll find yourself returning too.
Thank you so much for your feedback, we are very pleased to hear you enjoyed your stay at Glan Y Mor and found the property comfortable and welcoming. We also adore the area of Amroth, and would love to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Kelly4.7★Aug 2022
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"Thank you for your email reminding us to leave the flat as we found it."
Whilst Glan Y Mor looked clean when we arrived there are several points I would like to make:
Baking tray, rack and roasting pan in the oven had clearly not been cleaned properly in a long time and were rusted and unusable.
Wooden utensils are extremely unhygienic and we would not use them
No kitchen tongs or slotted spoon
Outlet at back of fridge is in need of a good clean and sterilisation. Indicative of fridge not being cleaned adequately.
Laundry powder drawer on washing machine is dirty with mould and the machine smelled.
Pillows are so thin they could be used for origami.
Towels are not adult size, are thin and of poor quality. Thankfully I brought my own.
Armchairs and cushions need a deep clean.
Overflow outlets in basins are brown with mould and need attention. Not properly cleaned.
Mould around shower base and tiles.
Paintwork in several areas is chipped/dirty.
Although I have a Netflix account, this could not be connected. Other clients have made the same complaint in the guest book.
After stripping the beds as requested, I have also found stained mattress and pillow protectors and dirty toilet bins.
Instead of asking clients to ensure the flat is clean and tidy for the cleaners, maybe you should ensure that your cleaners do their job properly.
Glan y Mor is in the perfect location but is, sadly, far from perfect.
I have taken photographs to support my claims and prevent any possible charges. If this is the standard we can expect from Sykes properties, especially at the start of the season, I we will not be booking with you in the future.
Thank you for your feedback, we were very sorry to hear you felt the property was not adequately cleaned. We were very surprised by this as it is inconsistent with other feedback we have recently received from other guests.
We have spoken to our local cleaning team who have reviewed your comments to ensure future guests find the property clean and comfortable.
We taken your comments on board and have now purchased new oven trays and larger towels for all guests, new pillows will also be arriving soon.
Regarding Netflix, we do not advertise the property as having Netflix. This is because we are aware the access can be intermittent due to the coastal location. We have accessed it ourselves through the TV and are aware some other guests have been able to as well. If guests are able to access Netflix we hope this is seen as a bonus.
Property Owner
Reviewed by Alyson1.6★Jul 2022
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"The flat was perfectly situated with great views, especially from the front patio."
A clean, comfortable and modern place - ideal for a couple with small children as there are bunk beds. A very basic welcome pack provided - not even a pint of milk. One small hand towel and a small bath towel provided per guest so take your own towels if you like to wrap one around you after a shower. TV in every room but guests could not access NETFLIX.
Our stays in other cottages meant we expected a few more luxuries but it didn’t spoil our break. The weather was fantastic so an umbrella for the patio would have enabled us to stay outside for longer.
Thank you for your feedback, we are pleased to hear you found the property clean and comfortable.
We have taken on board your comments about the towels and larger 'bath sheet' size towels are now provided to all guests, thank you for raising this.
Regarding the Netflix access, we are able to access our Netflix account through the TV and are aware other guests have been able to access theirs but as you say this access can be intermittent due to the coastal location. It is for this reason we do not advertise the property as having Netflix available and hopefully if guests are able to access this is seen as a bonus.
We hope to welcome you back to Glan Y Mor in the future
Property Owner
Reviewed by Jacqueline3.4★Jul 2022
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"We had a lovely stay at Glan y Mor."
The apartment was very spacious with a good size kitchen and bathroom. The kitchen was very well equipped. The location is fabulous with a terrace overlooking the coast. We found the property to be very clean. The only constructive criticism I would give is to provide larger and thicker towels (we had taken our own but had we not, the ones provided would not have been adequate for us) and higher quality mattress and pillows. Like other reviewers, we also could not access our Netflix account but assumed that this was because of the wifi signal in the whole area which was not great wherever we went and this did not detract from our stay. That being said we would return to Glan y Mor and we really enjoyed our week exploring the Pembrokeshire coast.
Thank you for your feedback, we are so pleased to hear you had a lovely stay at Glan Y Mor.
We have taken on board your comments about the towels and larger 'bath sheet' size towels are now provided to all guests, thank you for raising this.
Regarding the Netflix access, we are able to access our Netflix account through the TV and are aware other guests have been able to access theirs but as you say this access can be intermittent due to the coastal location. It is for this reason we do not advertise the property as having Netflix available and hopefully if guests are able to access this is seen as a bonus. We are pleased to hear this did not detract from your stay and would love to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Viv4.7★Jul 2022
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"We have had a lovely holiday at Glan Y Mor."
The apartment is spotless clean when we checked in. Full of equipment and amenities. The view is to die for and have had breakfast at the balcony over looking the sea. The beach is just new steps away. There was heatwave during throughout our holiday and its not dog friendly walking weather. But we knew we can chill after a short stroll in the nearby town and come back to a lovely apartment to relax.
Thank you for your feedback, we are very pleased to hear you had a lovely holiday and enjoyed your time at Glan Y Mor. We hope to welcome you back in the future.
Property Owner
Reviewed by Joan5.0★Jun 2022
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"I wish to thank you for such a lovely flat, and wow what a fantastic view."
Everything supplied that was required, very clean and comfortable .l only wish my wife could have been with .me, she passed away suddenly last month. My. Dog loved the beach. Once again thank you for a lovely stay. William and Charlie dog
Thank you for your feedback William, we are pleased you and Charlie both enjoyed your stay at Glan y Mor.
We are very sorry to hear of your wife's sudden passing and send our deepest condolences.
We would love to welcome you and Charlie back to Glan y Mor in the future.
Property Owner
Reviewed by WILLIAM5.0★May 2022
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"Had a lovely time in my recent stay at Glan y Mor."
To wake up to the sparkling sea view every morning was a delight. The flat was lovely, and the kitchen had everything you could need including a full cooker, washing machine and a dishwasher. A visit to nearby Tenby afforded the opportunity to stock up on groceries and check out the beaches there. I had a nice, restful holiday, spending a lot of time reading my book on the terrace. I look forward to returning to this lovely spot in the near future.
Thank you for your feedback, we are so pleased to hear you enjoyed your stay.
We agree the sea views are wonderful and the terrace is a perfect spot to relax.
We hope to welcome you back to Glan y Mor in the near future.
Property Owner
Reviewed by Teresa5.0★Apr 2022
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"Glan Y Moor is a very comfortable well equipped property in a fabulous location."
It was always a pleasure returning there after a busy day out. Lovely sea views and very close to a pub/restaurant & a local cafe which all serve excellent food. People in the village were very friendly. Would recommend.
Thank you for your feedback, we are so pleased to hear that you enjoyed your recent stay.
We totally agree that it is a fabulous location, we never tire of the sea view.
The variety of food and drink options in Amroth are fantastic for this welcoming small village.
We hope to welcome you back to Glan Y Mor in the future.
Property Owner
Reviewed by Kevin4.4★Mar 2022
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"The apartment is perfectly located and had everything we needed; however, the flat is damp."
The children's bedroom and the bathroom were the worst, the walls were wet and the carpet too. The apartment smells damp when u enter, and it definitely needs looking at. We appreciate its on the seafront, but these rooms were at the back of the property.
Thank you for your feedback, we are very sorry to hear that you felt the property was damp.
Due to the seafront location there can be a lot of moisture in the air and in periods of heavy rain the stone walls of this period property can retain some moisture.
As we have not experienced the issues you mention while staying at the property ourselves we reached out to a number of other recent guests who also confirmed they did not have any problems. We therefore believe your visit was impacted by the heavy rainfall and extreme storms immediately prior to your stay (we note you visited immediately after storm Eunice when the whole village was impacted by a power cut, this would have left the property colder than usual for your arrival which is unfortunate).
We have taken your feedback seriously so have had a damp specialist to review the property to ensure it is comfortable for all future guests.
We have taken some steps to improve the moisture levels (including clearing all external drains to ensure water drains away from the property and made minor repairs to external walls).
As part of our plan to continually improve Glan Y Mor we have decorated both bedrooms since your visit and we also plan to further insulate some external walls before the next winter to make Glan Y Mor even cosier for guests.
We are glad you agree that the property is perfectly located, it's location and wonderful views are the main reasons we love to stay there ourselves. We hope to welcome you again in the future and once again thank you for your feedback which has enabled us to ensure Glan Y Mor is always comfortable and welcoming for all guests (whatever the weather!)
Property Owner
Reviewed by Mrs.3.1★Feb 2022
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