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"We love this house, this was our second visit and we were not disappointed, I am sure we will be back again."
We have a family holiday once a year, the youngest member being 30 & the oldest 79, Holly Lodge works so well for us with a downstairs bedroom & bathroom for my mother. 2 hip replacements don't make stairs easy.
For anyone there on a Monday night, it is worth joining in the quiz at the Old Generator Station, just a £1 per person for a team of 6.
We had steak from the butchers in the main street, a lovely cod loin from one of the fish stalls and a holiday by the sea wouldn't be complete without fish & chips.
Thank you so much for your lovely feedback - we’re so pleased to hear that you had such a great time!
Property Owner
Reviewed by Tina5.0★Apr 2024
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"Was sooooooooooooo lovely."
Perfect setting perfect house. Hade everything you needed and more
Reviewed by Sam5.0★Mar 2024
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"This is not a five star property as listed."
Multiple issues at the property.
1. Wet sofas and in poor condition
2. Dog hairs on cushions and bean bags
3. Cafetière not cleaned out and rusty lid
4. General areas of long term/ in ground dirt
5. Broken and chipped kitchen equipment
6. Loose toilet seat
I contacted the housekeeper within 15 minutes of arrival at the property. She contacted me back after speaking to the owner. She said that no one else had complained and suggested we cover the wet sofas with blankets from the beds and also leave the heating on full all night.
The wet sofa cushions did not dry out until the Saturday afternoon. This impacted our enjoyment of our weekend. We are a group of 7 ladies that like to sit round together (I always pick a property for a good communal areas with enough sofa room for us all)
Neither the housekeeper or the owner contacted me during the weekend (or since) to check to see if we had resolved the issues.
I contacted Best of Suffolk on return from the weekend. Sent them multiple photos and had numerous correspondence with them. I gave them ample opportunity to sort out some form of compensation for the issues we had and the impact on our weekend. I have drawn a blank. Absolutely no compensation offered whatsoever and not even a written apology.
Best of Suffolk say there is nothing they can do about it.
Needless to say, I will not be booking with them again and would not recommend them.
I have booked numerous self catering properties over the last 20 years and this is the first ever time I’ve had cause to complain.
We do appreciate you taking the time to pass on your feedback.
Holly Lodge is a much-loved property that consistently receives great feedback and delivers happy holidays to guests. The owner takes much pride in their property and as such have regular upholstery cleaning and that is why the cushions were turned up, the property is thoroughly cleaned on each changeover. We feel that for under £70 per person, per night for your stay the property in the heart of Aldeburgh with 5 bedrooms and 5 bathrooms represents fantastic value.
Best of Suffolk welcome thousands of happy guests to our properties each year and we are sorry to hear that you won’t be returning.
Property Owner
Reviewed by Helen2.2★Mar 2024
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"We had such a wonderful weekend in Holly Lodge Cottage."
It was lovely and homely and so tastefully decorated that we felt really comfortable as soon as we walked through the door. It was very cosy and warm with plenty of hot water. It was spotlessly clean throughout and the linen and towels were lovely. The kitchen was so well equipped and it was great to have sharp knives which is a rarity in hired accommodation. We did not have to purchase any extras like dishwasher tablets, washing up liquid, bin bags etc. - we just wish other owners were so thoughtful.
The house is in a fantastic location, just minutes away from the high street and beach.
We only have positive feedback for this property and would have no hesitation in staying here again or recommending to friends. Thank you for letting us stay in your beautiful home.
Reviewed by Sharon5.0★Feb 2024
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"We had a great week in this terrific house."
Everything is of the highest standard - decor, furnishings, appliances. The location is perfect for the lovely high street, the sea and the marches. We couldn’t fault it - and the huge ordnance survey map on the wall in the hall is absolute genius!
Reviewed by Moira5.0★Jan 2024
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"We had an absolutely fabulous weekend in this beautiful and well equipped cottage, Was even better than the description on the website and we couldn’t have asked for anything more."
Reviewed by Mark5.0★Dec 2023
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"A lovely house in a great position in the beautiful village of Aldeburgh."
We appreciated the baby toys, stair gates and cots for our family party. (A fire guard might be a good idea.) The downstairs is spacious and very suitable for a family gathering.
However we did feel it was a bit tight to provide only 3 or 4 logs for the fire. There was a very bare minimum of loo rolls and no toiletries other than hand soap ( empty in one bathroom). This is not what we have found to be the practice with other rentals and was just a bit disappointing.
Reviewed by Gillian4.7★Dec 2023
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"We have stayed at Holly Lodge many times and always enjoy our time there, it it is ideal for large parties, plenty of space and easy parking."
Reviewed by Hilary4.7★Nov 2023
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"Lovely property, v thoughtful details and a lovely welcome."
Beautifully decorated and the garden was stunning - wish we could have spent more time there! Just one small minor bit of feedback - it would have been lovely to have had some coffee pods to use with the machine that was provided, but that's a really minor complaint! Everything else was fabulous and I'd definitely recommend. Thanks so much.
Reviewed by Caireen5.0★Nov 2023
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"I hired Holly Lodge for a family get together to celebrate my 60th birthday."
We were all very impressed as soon as we walked in the door. I have a very big family and this is the ideal property for a large gathering. This house is just lovely. Beautifully decorated, well maintained & spotlessly clean. The kitchen is fully equipped for everything & everyone. We had a full house Friday through Monday, with extra visitors for the day on Sunday. Even with 23 people (believe it or not, the whole family couldn't make it!) we never felt crowded, it's so spacious & well laid out. The games from the library provided so much fun & laughter and the TV wasn't turned on once! Staying at Holly Lodge was the cherry on the cake making this truly a birthday to remember.
Reviewed by Katherine5.0★Nov 2023
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"Holly Lodge is a family home and is therefore well equipped with everything you could possibly need."
Everything was spotless and well maintained. Our only gripe is the too small recycling bin. The outdoor bin was overflowing when we arrived and resulted in us taking recycling home with us. For a property sleeping up to 10 a larger bin is necessary .
Reviewed by Peter4.7★Aug 2023
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"It’s a lovely house in a great location."
Really enjoyed our stay there .
Reviewed by Stephen5.0★Jul 2023
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"Holly Lodge was perfect for our family, clean well equipped, beautiful house and garden."
5 minutes walk to the beach and shops and cafes. We really enjoyed our weekend in Alderburgh.
Reviewed by H5.0★May 2023
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"A very enjoyable break in a spacious, comfortable and well equipped property."
Just two minor niggles: the suction pads on the black-out blind have lost most of their adhesive power; and the blinds in the downstairs bedroom, on the right hand side has you face the window, require maintenance.
Reviewed by Peter3.4★May 2023
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"A group of us stayed here on the Coronation weekend and it was fabulous!"
more than we expected when we arrived. A lovely welcome gift, lots of information on the house and the local area, toys books and games for the children, a well stocked kitchen and a beautiful garden area. Which our dog enjoyed as much as we all did on the sunny days.
The rooms were perfect for our group. Maybe just one comment would be to add curtains in the down stairs bedroom.
Communication between Owners was brilliant when we needed something,
We have already talked about returning and would recommend to friends.
Reviewed by Sarah4.7★May 2023
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"Lovely comfortable property with lots of bathrooms and extras such as toys, condiments etc."
Door handles at front of house need maintenance - door knobs falling off and doors hard to open. We parked 3 cars which required a lot of manoeuvres but is doable.
Reviewed by Elizabeth4.4★Apr 2023
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"We loved our stay at Holly Lodge."
A perfect house for a multi-generational family celebration. We appreciated all the space, and particularly having a bathroom for each bedroom (as we had the teenagers in tow!). The master bedroom suite was spectacular and even nicer (bigger) than in the photos. We could have done with a spare bin bag for the kitchen, and just a few extra plates to use for serving etc. We found just having 10 of each size was not quite enough when there were 10 of us staying. Also, we couldn’t really understand why there were two TVs in one room (we’d have made more use of the library room if the second TV was in there, for the kids to hang out). But these are really only minor niggles and we would definitely like to return another time.
Reviewed by Elizabeth4.7★Mar 2023
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"Felt the property could have been cleaner."
The clothes aired needs replacing as it had rust spots on the bars which were not realised.
All the pale clothes are now stained with rust spots from this which have not come out. Not happy about this!
Reviewed by Kevin3.4★Feb 2023
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"Great house for family birthday."
Lots of space and well laid out. Very clean and comfortable. It was well situated for the town and beach. Would definitely recommend
Reviewed by Allison5.0★Feb 2023
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"This house offered everything!"
! We went as a family for a 30th celebration but it would be great for friends or couples!
Reviewed by Emily5.0★Dec 2022
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"This is our second stay at Holly Lodge, a great place to stay with a group of friends."
Very comforable and spacious accommodation.
Reviewed by Hilary5.0★Nov 2022
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