171 Atlantic Bays

4 Customer Reviews

• "In general our stay in Atlantic Bay was lovely all the facilities were available to make you feel at home."

  However, 171 needs more attention to details. Cleanliness was a major issue. We were welcomed by spiders in both rooms. Cobwebs rights across the ceiling in the adult room and the kids room as well. Sofa had a lot of debris in between, so once you are sat in the sofa debris and fine sand and dirt is sucked out from the sofa. Kids were not very comfortable with spiders. I and my wife had to clean all cobwebs in both rooms just to make kids stable. Both windows in adult and kids room had mould in them. Bench on the front of the property needs replacement as it's broken and and worn out. On the whole our stay was good as we tried to make best of the situation and enjoyed the beaches around. But 171 definitely needs attention to detail and it worth to consider that the little things that is ignored are the ones that crushes business.

  Reviewed by Nathaniel3.1★Aug 2023

• "This property needs some TLC mould isln every corner."

  Lumpy beds bed sheets not clean when we arrived full of stains and hair no spare sets to change. Towels are old and created bits on your skin when used. No wardrobe for clothes very minimal space not fit for 4 adults. The seats in the lounge for the dining table you are unable to sit on them designed for children or very small adults. So uncomfortable, the TV has clearly been replaced but old TV still on wall and very small compared to very well taken photos by hosts ,no WiFi at property info was given to us after booking was on original listing when booked. Key code we incorrect on original email. Seating bench outside very old and fall apart windows have water inside the double glaze no you can't look out of them. Very big shame as looked lovely on listing.

  We were extremely disappointed to read your comments.Some of your observations have come as a complete surprise to us. The chalet has this season been redecorated and the bathroom has been completely upgraded. We have also replaced the cooker and fridge. The bed in the main bedroom is new. We accept your comments with regard to the bedroom window but don’t believe that this will have impacted on your stay. The reason why there are two TVs is that a previous guest this season mistakenly took with them the plug lead and we had to urgently provide a replacement TV. The chalet has been occupied throughout the season an one TV will be removed as soon as practical. Our housekeeper does a thorough job and the chalet is cleaned throughout internally and new bedding and clean towels are left between guests. We purchase new bedding and towels on an annual basis. You were presumably aware that there were bunk beds in bedroom two prior to booking. We believe that the outside seating is adequate and the kitchen table is fit for purpose. Your comments where justified will be taken on board. Property Owner

  Reviewed by Rianne1.9★Aug 2023

• "I will never stay again in this property."

  Dust, mould everywhere

  We regret that your stay from your point of view was an unhappy one. We employ an excellent housekeeper who has been complimented on the standard of cleanliness of our chalets and who visited you after your initial complaint to be told by you that everything thing was fine and that nothing further needed to be done. We take the point of the rear bedroom window but doubt that this will have affected your stay. Yours has been the only complaint regarding the condition of our chalet. We do feel that the bad weather may have been a factor in your stay being a disappointment but of course this was beyond our control. Property Owner

  Reviewed by Andrey1.3★Jul 2023

• "Lovely holiday, cabin spotless, and every thing supplied spot on."

  Will certainly book again

  Reviewed by Denise4.4★May 2023

• There are no reviews featuring this term Show all reviews