Kingsley Loft

The apartment was clean and relatively comfortable and was certainly very well-placed for the centre of Chester.

However, we all felt that the maintenance of the property was poor. To begin with, the showers in both the en suite and house bathroom were set to scaldingly hot and the control knobs on both were extremely difficult to move, so much so that one of them actually came off when my friend tried to move it. We managed to fix it back on and adjust the temperature to a more comfortable heat. We rang the property company and did manage to speak to someone, but resolved the issue ourselves, Just as well as they seem to be based in the Lake District. Another issue was the carpet in the master bedroom, which was curled up on one corner, presenting a tripping hazard as you come out of the bathroom. The second bedroom was extremely dark and gloomy, having only a small skylight in the ceiling. this was covered up with a blind, which was too high up to reach. We foun d what we assumed was a remote control to open the blinmd but it didn't work. There were other signs of neglect, such as the glass-topped table having what looked like a bit of glue-covered tisue paper securing one of the supports, and a missing base board under the cooker. There was no welcome pack with information about Chester and no folder with instructions for appliances. Altogether, definitely not one of the better places we've ever stayed in.