45 Brook Lane

Brook Lane is a comfortable accomodation with a great kitchen, spacious bedrooms, a small but workable bathroom and a very colourfull sitting room.

The kitchen was the best place to eat because it is very light with a lot of windows, overlooking the garden. The handling of the garbage takes a lot of effort to do it correctly, but there was a good floor plan of which garbage must be put in which bin. The parking place in front is nice to have, because parking on the street was not possible. Unfortunately for us the cottage was a long way walking to the city centre and parking in a garage in the centre was a real challenge because it is extremely narrow. So if you have good walking legs, this house is very nice to stay.

Heating wasn't working on arrival, bath not draining properly after shower.

Got sorted by Cleaning contact next day. Towels all smelt musty. No sheets on two double beds, quilt covers had been used which didn't tuck in and rucked up. General cleaning poor standard, kitchen floor grubby, toilet seat stained Unable to use bath as plug leaked and couldn't fill bath. Lovely house but felt uncared for.

This is a really fine property.

3 good sized bedrooms (only used 2). A good bathroom, and a downstairs lavatory. The downstairs rooms are all really excellent. The kitchen is very very good. Well stocked with crockery, pans and cutlery (not a common thing in many cottages). The front room is small but perfectly well laid out with comfortable chairs and a soft sofa. There is a good looking dining room too, though it wasn't needed as you could eat at the breakfast gallery bit of the kitchen. Although only 19 minutes walk from the station (we had no need for a car) there is a great vibrant area nearby in Hoole with better restaurants than the city centre. Being close to the station though makes it handy for travelling to the many destinations from Chester by rail and so even a rain soaked last 3 days couldn't stop the ability to travel and see things for a day out. Nothing spoilt the holiday. Any, and they were minor, issues were a problem of the handover team or letting agents. We texted with a couple of missing things (an oven glove and tea towels, which could have affected the self catering aspect of the holiday, and the owner promptly resolved everything personally. The place is perfectly clean. Some people have mentioned the welcoming pack. I never expect these but just as with our last Sykes property there wasn't one and so if the owner is paying extra to provide them they may wish to quiz the agents what is happening. More detail on things such as when each bin is dye to be put out would be useful. We judged it by the bins we saw being left out in the neighbourhood as we couldn't be sure. By coincidence, Scottish Power had dug up the road almost at the property in the week we were there, meaning the road was blocked off and the bin collection wasn't done anyway as a result.

This property needs a full deep clean and refurbishment inside and out before it is rented out again.

We would have preferred a bottle of milk rather than a bottle of wine when we arrived. The photos are very misleading. After that the positives are, the kitchen is bright and modern, off street parking is always a plus and there's a local bus on the corner of the street that gets you to Chester in a matter of minutes. We was refunded a small amount of money after our very disappointing stay and Sykes's dealt with our concerns really effectively and quickly.

So pleased we chose your lovely home for our stay in Chester.

It was clean, comfortable, in a great location, had everything we needed - and thank you for the bottle of wine and snacks left for us. Would definitely stay again.

The property was lovely, had everything we needed for a weekend stay.

We absolutely loved this house- its quirkiness, colour schemes, art work, interior decor, warmth and comfort.

We would definitely like to come again. Chester is a beautiful historical city and our local shopping centre , Hoole, was fascinating. We loved the coffee shops and boutiques. We were sad to leave. Can I just say- the microwave is broken but we hardly needed it except for my daughters hot chocolate!!

The boiler is fine, the control near the sitting room needs adjustment.