Atlantic Waves

32 Customer Reviews

• "The property was very nice to stay in ."

  Comfortable ,very clean and tidy. With all the accoutrements to do your own cooking. No complaints.

  Thank you for your positive feedback. Guest satisfaction is important to us and we would be pleased to welcome you back Property Owner

  Reviewed by David5.0★May 2025

• "We enjoyed a week's break at Atalantic Waves, as we did last September, and were pleased again with the apartment."

  However, we have two items to bring to your attention for future guests, which includes us for a possible further break. The tap in the sink in the bathroom, when in the hot position, only delivers a trickle of water into the sink and is only "warm". The other topic relates to the cill below the front door. The sealant/gap filler around the cill needs rectifying as there were a lot of ants in this area on our last two days. Fortunately they weren't in the apartment but this needs correcting. Eric Desmond

  Firstly we are always delighted to welcome back guests and are pleased you enjoyed your recent stay. It is helpful to receive the two comments about your experience and these will be investigated at the next changeover and addressed. Thank you Property Owner

  Reviewed by Eric4.7★May 2025

• "Firstly, the internet did not work for the entirety of our stay which meant we had to rely on expensive 4G coverage and the advertised entertainment package on the TV, Netflix, BT Sports etc, was not working."

  We did report the internet fault whilst there and was told there was a fault in the local area and the engineer wouldn’t be attending until after we had left. This may have been the case, but we still paid for entertainment we didn’t receive so I believe we should be compensated for this. However, the main problem we had with the accommodation was just how dirty, run down and generally dated it was. These include: • Dust and spider webs in the kitchen cupboards. • Crockery and cutlery which clearly had not been cleaned before our arrival and had been sitting in cupboards/drawers collecting dust and with dried food on. • Mold on the inside of the main bedroom cupboard. • Mold on the inside of the kitchen cupboards. • A noticeable layer of dust on top of everything inside the main glass fronted cabinet in the living room, including glasses, which meant we had to fill the dishwasher with glasses before they were clean enough to drink out of. • A broken blind in the kitchen which just unfolds unless it was fully rolled up and left to balance on top of itself. This meant the blind could only be fully open, or fully down at any one time! Also, both kitchen blinds were covered in greasy food stains and the pull chains were caked in grease and were rusty. • Dust and stains on the skirting boards throughout the property. • Dirty, rusty bathroom towel rails. • Rust all along the base of the bar stools in the kitchen, which also had worn out upholstery. • A children’s highchair which was covered in food. • Mold and dirt around the fridge seals. • A frosted freezer section in the fridge which meant we could fit hardly anything in the freezer. • Food stains in the fridge. • The headrest rail above the bed in the main bedroom was covered in dust and dry skin flakes. • A filthy, moisture absorbing bag in the main bedroom cupboard which was caked in dust and filthy marks. • The storage cupboards either side of the front door inside the property were dirty and dusty. Unfortunately, all of this meant that we decided to leave a day earlier and travel home as we no longer wanted to stay here. The state of the accommodation severely impacted our holiday and we would like to be fully refunded as it was not found as advertised. I would be grateful if you could action this asap and look forward to your return. Many thanks, Stacy and Nick Wakefield-Heaven

  Thank you for your feedback about the cleanliness of the property. I will ensure that all matters are discussed with changeover staff and sincerely apologise. I was at the property this morning at 8 am waiting for Openreach engineer. They have resolved two line issues further up the road and have ordered another router for delivery tomorrow. The fault was reported to BT as soon as you reported but this mornings appointment was the first that was available Property Owner

  Reviewed by Stacy1.6★Apr 2025

• "Atlantic Waves is a lovely Apartment with everything you require for all aspects of your stay…."

  . would definitely stay if in the area again as it’s a great base for exploring Cornwall…. I highly recommend this apartment.

  Thank you for your feedback. We are pleased that Atlantic Waves met your expectations during your stay and hope that you return Property Owner

  Reviewed by Stephen4.7★Oct 2024

• "The property was very good being clean and comfortable with sea views."

  The location was close to

  Thank you for confirming that Atlantic Waves met your expectations and that you enjoyed your holiday. This is very important to us and we hope you visit again Property Owner

  Reviewed by Eric5.0★Sep 2024

• "Lovely apartment in a pretty good location with parking."

  We had added bonus of fabulous weather. Not a zip locked bed though in king sized bedroom (description needs amending) and small window lock was broken. Some pans didn't work on the hob, but that was a minor point. Overall very good accommodation..

  Thank you for your constructive feedback and confirmation that you enjoyed your time here in Carbis Bay at Atlantic Waves .The minor issues that you referred to will be addressed. We hope you return to Cornwall Property Owner

  Reviewed by Claire4.4★Sep 2024

• "It was very difficult to get the moisture out of the apartment despite intensive ventilation."

  Not even the large plates fit in the dishwasher.

  Thank you for taking time to give us feedback. All feed back is taken seriously and we will ensure that all points are addressed going forward. Kind regards the Carbis Bay Holiday Team Property Owner

  Reviewed by Joerg3.8★Jul 2024

• "Beautiful cottage in a great location, at a good price."

  Very well decorated, fully furnished with all that you need for an enjoyable self catering holiday. The beds were particularly comfortable and the cottage was nice and warm ensuring a peaceful nights sleep. We enjoyed visiting the local beach which was a short walk down the hill, the central position to other attractions ensured travel time was a minimum . Thank you for the welcome pack it was a pleasant surprise. Would definitely recommend this cottage to family and friends , many thanks and see you again, hopefully soon

  Thank you for your very positive feedback about Atlantic Waves and its convenient location. It is gratifying that you enjoyed your stay so much. Kind Regards, The Property Owners Property Owner

  Reviewed by Richard5.0★Oct 2023

• "Lovely flat, as described."

  Very clean and comfortable and pretty furnishings. We really enjoyed the sea view. The TV was irritatingly intermittent - an updated BT box might help? Regarding small details, the can- opener and kitchen scissors are too well- used and need replacing- it's the small things that catch you out in holiday 'let's'. All in all, a great place to stay.

  Thank you for your feedback.We are so pleased that you enjoyed your stay and that the accommodation met your expectations. The issues that you identify as needing attention will be addressed immediately. Thank you Property Owner

  Reviewed by Carol4.4★Oct 2023

• "A well-equipped, beautiful apartment which is ideally located."

  Will visit again.

  Thank you for taking the time to provide feedback. We are pleased that your expectations were fully met and look forward to your return Property Owner

  Reviewed by Kevin5.0★Sep 2023

• "The apartment was lovely, we would have had a problem with the fuses for the ..."

  The apartment was lovely, we would have had a problem with the fuses for the appliances if our son wasnt with us as to turn them on he had to stand on a chair to reach them and the cooker was complicated to use,but that is my personal view,i am not very tall so i couldnt reach the cupboards to get crockery out nor could i reach the microwave nevertheless we had a great holiday and the beds are so comfortable the shower was easy to access

  Thank you for your helpful feedback and we are pleased you enjoyed your stay in Carbis Bay. The sporadic electric issue is being addressed by our electrician. We are installing a new kitchen later in the year and will take into account your point about the height of kitchen cupboards I the design. Kind Regards, The Property Owners Property Owner

  Reviewed by Linda3.4★Sep 2023

• "Beautiful apartment."

  Lovely comfy beds & bedding. Delightful bathroom with good shower, comfy settees & good sea view. Own parking space which was a bonus plus rotary close line in the garden. All needs catered for. We had a problem with the dinning chairs which was dealt with promptly. The lack of a bread bin was a problem as we had to use one of the drawers & no cupboard space for food. The kitchen bin under the sink was also very awkward to use. A waste bin in each bedroom would have been a bonus. The floor didn't seem clean & we had to clean the bedroom drawers as we found hairs in one. Otherwise it was a lovely apartment which we would be more than happy to return to & recommend to our friends.

  Thank you for the very detailed feedback, The kitchen table and chairs were changed four days later and we will add waste paper bins to the bedrooms. There is a bread bin in the cupboard. It’s a bit futuristic being expandable and covered with a clear Perspex cover so I understand why its use may not be immediately apparent We hope that you stay with us again in the future Property Owner

  Reviewed by Kevin4.4★Jul 2023

• "We overall had a lovely stay here."

  The property was as expected from the photos and with a nice view of the sea! The beds and sofa were really comfy and the welcome treats were a lovely touch. The property itself was nice, comfortable and overall clean although we did have a few issues which we expressed to Carbis Bay Holidays who were quick to respond. Our toddler had dirty feet after crawling on the floor for a short time when we first arrived which wasn’t great so we ended up buying a mop and cleaning it ourselves. The highchair hadn’t been cleaned properly either which made us reluctant to use the travel cot due to cleanliness concerns. It is great that these items are available to use but please make sure that they are cleaned thoroughly and are presentable for the next guests as it’s not a great first impression. It was also inconvenient that the dishwasher was out of use for our stay but these things happen and we appreciated the good will gesture from the owner. Also bear in mind if travelling with mobile babies and toddlers that there are a few steps in the property.

  We were pleased that you had an enjoyable stay and generally the apartment was comfortable and met your needs. As owners, we are truly sorry about the concerns that you raised. Once aware we discussed your concerns with the housekeeping team. Had we been informed earlier we would have arranged for an immediate further clean. We truly apologise for any inconvenience and hope that you stay with us again Property Owner

  Reviewed by Grace4.4★Jun 2023

• "I gave my feedback in the cottage book it was excellent."

  Thank you for taking time to give feedback about your stay in the book inside the property. I would like to reassure you that all comments are read and any actions taken as necessary Property Owner

  Reviewed by Maurice5.0★May 2023

• "We had a relaxing and comfortable stay at Atlantic Waves."

  Very clean and warm, everything we needed as a base for our holiday. Thank you, a lovely property. We would stay again and recommend it to others.

  Thank you for your feedback. We are pleased to hear that you enjoyed your stay at Atlantic Waves and found it to be relaxing and comfortable! We hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Ingrid4.4★Feb 2023

• "The property designed a comfortable place and feel like sweet home."

  Owner special decorated the Christmas tree at this festivals greeting. We are looking forward to booking again.

  We are really pleased that you enjoyed Christmas at Atlantic Waves. Your satisfaction and enjoyment is very important to us We will be delighted to welcome your return. The Property Owners Property Owner

  Reviewed by Siu Mei May5.0★Dec 2022

• "We had a wonderful time at this lovely bolt hole in Carbis Bay!"

  We've stayed at several in the area and this was one of our favourites! Lovely comfortable sofas and beds, fantastic sea view, all the kitchen utensils you could want and parking right outside your door, what else could you need? We will definitely book again, thank you!

  Thank you for taking time to give feedback.we are delighted that your expectations were fully met and hope that you return again, when we would be pleased to welcome you Property Owner

  Reviewed by Kay5.0★Oct 2022

• "Lovely little ground floor apartment in a good location."

  Well-equipped kitchen (incl a dishwasher and a washing machine, though information we received described it as washer/dryer and we couldn’t find instructions drying), nice bathroom, comfortable beds and sofas, good wifi and TV (but only basic package for those who prefer Sky). Off road parking right outside is a bonus. Great location - handy for local transport in and out of St Ives on foot or via the bus, train and the 'Coaster' bus. There’s a large Tesco for groceries 5 minutes walk away and it’s a 20 minute walk to Carbis Bay beach but a steep walk back up the hill. We would definitely recommend Atlantic Waves and Carbis Bay and would return.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! We will have a look at our description to make sure it is accurate. Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Judith3.8★Sep 2022

• "Fantastic Apartment."

  Very comfortable and clean. Great to have a car park space. Everything we needed was provided. Great view out to sea.

  We were delighted to read your comments as it is important to us that guests expectations are met in all respects. Thank you very much Property Owner

  Reviewed by Paul5.0★Sep 2022

• "We had a great holiday, this was our first time visiting Cornwall."

  The property was exactly as advertised, it was clean and well looked after. We all enjoyed our stay and would happily rebook to come back.

  We are delighted that you enjoyed your first visit to Cornwall and that Atlantic Waves met all your requirements and expectations.Guest satisfaction is very important to us. We do hope that you will return Property Owner

  Reviewed by Stephen5.0★Jul 2022

• "A great little ground floor apartment and a good base for exploring."

  The apartment has everything you need for your stay. Carbis Bay beach is beautiful and only a short walk down the hill - beware, its a steep walk back up. Dedicated car parking space, which is great. The coastal path to St Ives is a lovely walk and there's a regular bus service too.

  We are appreciative of your positive feedback and delighted you enjoyed your stay Property Owner

  Reviewed by Sandra3.4★Jul 2022

• "We were really impressed with the apartment."

  The apartment was clean and well stocked with all the things you'd need for a comfortable holiday. The little extras were really appreciated, for example the boules, kite and body boards in the cupboards. The apartment was easy to get to, park at, and a very reasonable distance from the beach and local facilities. The only minor things we noticed were that when we arrived certain plates and cutlery had bits of food remaining on them, so I assume it was the last occupant had not cleaned them very well, but worth adding to your check list. The second is that there is only a very small (Parmesan?) cheese grater, a full size one would be most useful. Also, we brought our own plug extensions which was fortunate, as there were not enough free sockets in the apartment for extra electronics like our laptops. Saying that though, this is one of the best places we've stayed in, and would certainly return!

  Thank you for such positive feedback confirming that you enjoyed your stay. Guest satisfaction is a real priority for us. The helpful suggestions that you have made have now been actioned to the benefit of next weeks guests We hope that you return Property Owner

  Reviewed by Mark4.7★Jul 2022

• "We loved the apartment and it's location."

  Its a 30 minute walk into st ives with a bus stop as an alternative 100 mtrs away excellent parking space. We would not hesitate in returning to Atlantic Waves. The Hemingways

  Thank you for taking time to confirm that you enjoyed your stay at Atlantic Waves. Guest satisfaction is very important to us. We hope that you return as there is more to explore! Property Owner

  Reviewed by George5.0★Jun 2022

• "We had a lovely stay at Atlantic Waves."

  The property was perfect with everything we needed - well-equipped kitchen (including a dishwasher and a washing machine), nice bathroom, comfy beds and sofas, good wifi and TV and easy parking right outside. We were also really impressed with its location - so handy for transport in and out of St Ives on foot or via the train and for the 'Coaster' bus, close to the large Tesco and a (steep but manageable) walk to Carbis Bay beach - or options to pay for parking closer to the beach. We had our car with us but it was often much easier not to use it. Highly recommend Atlantic Waves and Carbis Bay.

  Thank you for taking the time to review your recent holiday at Atlantic Waves.. it is important to us that guests always have great experiences and hope that you return in the future Property Owner

  Reviewed by Margot5.0★Jun 2022

• "This is a lovely property, just outside St."

  Ives. It is on a very step gradient to be able to walk to the train station, but easy accessible by car. The apartment is small and modern, with everything catered for and we had a lovely few days. The only negative was that the bedrooms are close the main road and you can hear the traffic in the mornings which was quite loud. The apartment close by on day 1 was having renovation work which was very noisy and not relaxing, however I contacted Carbis holidays had a very prompt response and there after no further noise, so thank you.

  Thank you.. we are pleased that you had an enjoyable break in a convenient location and that the flat met your needs We hope that you will return in the future Property Owner

  Reviewed by Michelle3.8★May 2022

• "The apartment is lovely and well equipped."

  The only little niggle was that the fan unit behind the sofa is quite noisy and couldn't be turned off and there was a lot of noise from the flat above (but that can't be helped). Fully enjoyed our break away and would return.

  Thank you for the feedback and the positive comments about the flat. The unit behind the sofa is a positive pressure unit to prevent damp by promoting good air circulation. It is installed in many of the accommodation units near the sea in Cornwall and shouldn’t be turned off Pleased that you enjoyed your stay Property Owner

  Reviewed by Claire5.0★Feb 2022

• "Amazing property, it had everything we needed."

  The apartment was clean, comfortable and we look forward to staying again next year. Convenient for walking in to St Ives or Carbis Bay..

  Thank you Julie for your feedback. We are delighted that everything was to your satisfaction and hope that you are able to return next year Property Owner

  Reviewed by Julie5.0★Oct 2021

• "We enjoyed our stay at Atlantic Waves, the apartment totally met our expectations, it was very well decorated and furnished to a high standard and had everything needed for a comfortable stay."

  Thank you Anita for your feedback and we are delighted that you enjoyed your stay We hope that you may return in coming years Property Owner

  Reviewed by Anita5.0★Oct 2021

• "Maybe a little petty but pegs on back of doors hang dressing gowns etc"

  Dear Steve, Thank you for your Feedback following your recent holiday at Atlantic Waves and thank you for the excellent rating score you awarded for the stay. The pegs on the back of the doors was an great suggestion, which I am pleased to advise the Owner of Atlantic Waves will be installing soon. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Steve5.0★Sep 2021

• "Found a problem with drainage on bathroom sink."

  Unable to locate contact for housekeeper. Phoned Carbis Holidays office to report it. Sorted within hours. Excellent response.

  Dear Mr Bingham, Thank you for taking the time to submit your feedback. When we receive information regarding issues in our properties, we also endeavor to rectify as soon as possible, so its great to hear we sorted the issue for you. Hope you had a wonderful stay and we look forward to inviting you back in the near future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Ron5.0★Sep 2021

• "Perfect place for us away from the crowds but easy walking distance to St Ives, couldn’t get in any restaurants so having a supermarket across the road helped a lot."

  parking right outside was a bonus and the apartment had everything we needed for the week would definitely stay here again.

  Dear Richard, Thank you for your recent review for your stay at Atlantic Waves. Its wonderful to hear you enjoyed the property. We look forward to welcoming you back again in the future. Kind regards, Carbis Bay Holidays Property Owner

  Reviewed by Richard5.0★Aug 2021

• "Beautiful apartment over looking Carbis Bay."

  Had everything needed for a family holiday. Location was excellent for visiting St Ives only a 25 minute walk or a quick bus ride. Path to the beach is very steep so not suitable for anyone with walking difficulties. Lovely little garden attached to the property and it felt like a real home from home.

  Reviewed by Angela5.0★Jul 2021

• There are no reviews featuring this term Show all reviews