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"The property in size and location is brilliant and has everything to hand."
It’s the first time we have had to get the sweeping brush and hoover out when we arrived and also felt we needed to get cleaning products.
The balcony looked like a beach and beer cans were behind the seats.
The run in the living room my daughter was playing with her toys and her trousers were covered in sand and other bits.
We opened the windows in the water bedroom because of the damp smell and got covered in dust from the window sill. All downstairs smells of damp but this has been mentioned on previous reviews. The door lock on the main bathroom fell off lucky we were in the let my wife out.
The sheets in the master bedroom need to be binned the pillow cases had bleach marks and they had been washed one many times. The kettle also needs changing the lid can fall off when making drinks.
For the value the property was I was disappointed, I know it’s summer holidays which makes the price more but defo needs some work.
Thank you.
Hi there. We are glad the property had everything to hand.
Regarding the cleaning and maintenance issues, we have flagged your concerns to the cleaning contractor and the maintenance elements will be attended to as soon as possible. We do hope that otherwise you had a great stay.
Property Owner
Reviewed by Samuel Graham2.8★Aug 2025
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"This is our second time in Shamal."
Compare with the first time in 2022, the house is older and normal T&W are more visible. The property was presented clean and the owner did much to make it a home away from home. We had great time again in the beautiful Shamal.
We are delighted that you had a great time in Shamal. Thank you so much for your continued custom and we hope to welcome you back again in the future.
Property Owner
Reviewed by Huanbo4.7★Jul 2025
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"Amazing holiday home, we all felt at home and hope to stay again one day."
The most fantastic views from the balcony and mezzanine level and not far from carbis bay beach and a lovely walk into St Ives.
Thank you ever so much for your kind words. We are so pleased you enjoyed your stay.
Property Owner
Reviewed by Carol4.4★Apr 2025
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"Shamal is a beautiful house, and was impeccably clean when we arrived."
The living space (first and second floors) is very comfortable, well equipped and a fantastic place to spend time relaxing.
However, the ground floor felt and smelled damp and was much colder than the rest of the house. After spending time in the lounge, dining area, kitchen and 'playroom', we didn't really want to go to bed as this issue meant that the bedrooms (despite being tastefully decorated) were not welcoming.
Hi. Many thanks for the feedback and we are glad you found the house beautiful and clean. Regarding the downstairs being cold we would advise that it is likely that the thermostatic radiator valves may have been turned down.
Property Owner
Reviewed by Richard3.8★Sep 2024
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"Beautiful property, very well maintained."
Many thanks for your positive feedback.
Property Owner
Reviewed by Helen5.0★Jul 2024
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"Shamal was a very nice property to holiday in with lovely views from the windows."
There were a few chipped pieces of crockery but as there were only 2 of us it wasn’t an issue. The bedrooms were great with very comfortable beds, in the en-suite bedroom there were 2 hairdryers of which 1 didn’t work. The bulb needs replacing above the mirror in the family bathroom though this may have been done now.
The open plan kitchen/lounge is very spacious and has a relaxing feel to it, the balcony was good to sit out in the evening. I would stay at shamal again.
Hi there. Thanks very much for your feedback. We are glad you enjoyed your stay. The chipped crockery has indeed been replaced and various bulbs have also been replaced.
Property Owner
Reviewed by Cath4.7★Jun 2024
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"Lovely property."
Clean & well maintained. Great location. Shame that the trees on the drive were overgrown which blocked the sea view. Lots of chips in cups & crockery. After staying next door for the last couple of years for the same price, we missed the slippers & robes & welcome pack
We're glad you enjoyed our property. We will review our plates and cups and ensure that any chipped crockery is removed. Thank you for letting us know about trees. We'll sort this out ASAP.
Property Owner
Reviewed by Lisa5.0★May 2024
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"We absolutely loved our stay at Shamal!"
Stunning property!!
Many thanks. We are so pleased you enjoyed your stay.
Property Owner
Reviewed by Charlotte5.0★Feb 2024
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"We had a fabulous time at Shamal ."
It exceeded all our expectations.
The listing was accurate.
The decor furnishings and equipment were of a high standard.
Overall a comfortable accommodation that I would thoroughly recommend and I would love to visit again.
Thank you for providing such positive feedback! We aim to exceed expectations and we are glad we did. We especially hope you enjoyed the new sofa - a great addition to the living space. Hopefully we will be able to welcome you back in the future. Thanks again.
Property Owner
Reviewed by Elisabeth5.0★Mar 2023
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"An excellent property in an excellent location."
Perfectly set up for a family visit. We stayed for 2 weeks over Christmase and New Year and the house suited a family group. Handy for everything in the are 2 car spaces so people can visit. Warm, airy with a high standard of finish and furnishings. Already highly recommended
Steve, Laverne and George
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you again for your comments and we hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Stephen5.0★Dec 2022
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"Certainly not 5 star has stated
Nowhere does it say you share a drive which makes it difficult especially when both parties are on the drive at the same time
The property itself , not cleaned fully dust in plenty of areas ."
TVs in bedrooms and top floor don’t work , bin in kitchen not working which has been reported several times , sliding doors in living room only one works and the other is only secure by one sag jammer , en-suite shower mouldy , should have privacy blinds in entrance, main bathroom shaving light doesn’t work . These things should be easy to fix yet you don’t expect to pay top dollar and see these faults especially if you advertise has 5 star
Thank you very much for your feedback, we have feedback all your points to the housekeeper in terms of cleaning to dust in the properties. The owners have looked through your feedback points and arranged to have these issues addressed and resolved. Please do always feel that you can call us on 01736 630015 (option 2) and we will endeavour to get any issues resolved as quickly as possible. Kind regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Nigel2.8★Jul 2022
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"Shamal was a perfect property very comfortable and well equipped."
We are really pleased you enjoyed your holiday at Shamal and that you found the house comfortable and well equipped. We continue to add and update the house and contents, so hopefully your next stay will be even better!
Property Owner
Reviewed by Lee4.7★Apr 2022
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"Gorgeous accommodation."
Generally very clean. Lots of attention to detail and extremely comfortable. Great views of Carbis Bay and lovely coastal walk to St Ives on doorstep.
Really can't fault it apart from, as others have pointed out, the check out time; way too early and the email from Sykes cottages, reminding me of the checkout procedure, pinging on my phone at 5am on Saturday wasn't great either, it's a holiday!!
Saying that I would recommend and would use both Carbis Bay Holidays and Sykes again.
Thank you for your feedback. We are so glad you enjoyed your stay. We are currently reviewing check out times and hope in the future to welcome you again. Kind Regards, Carbis Bay Holidays Team
Property Owner
Reviewed by Laura5.0★Feb 2022
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"We had a lovely stay and thought that the property was well equipped and comfortable."
We loved the views from the main living area. We would recommend the property to others.
We found the property a little cold at times with the temperature set to 20 C or 16 C depending on the time of day (our stay was in December), especially given that the main living room is very large. Luckily we did manage to turn up the temperature in the evening.
Also, the 9 am kick out time is quite harsh. 10 am would have been a nicer time to leave. As far as we were aware, nobody was staying there after us. I think that ending your holiday with a very early departure is too harsh.
I think that it would be nice if Carbis Bay Holidays allowed for more flexibility for arrival and departure times, especially in winter when less people are staying.
Otherwise, everything else was spot on!
Dear Mr Grindley,
Thank you for taking the time to submit your feedback for your recent stay at Shamal.
We regularly review the check in and check out times, and we always take on board all parties concerned - guests and housekeepers, so please be assured, your points will be taken on board.
We look forward to inviting you back in the near future.
Kind Regards,
Owner Relations, Carbis Bay Holidays
Property Owner
Reviewed by Craig4.7★Dec 2021
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"We stayed as a family, we loved every minute of our stay, Shamal was clean, modern, had everything we needed in the kitchen, excellent, great position, walk down to Carbis beach, within walking distance of great places to eat."
I am very much hoping to return next year to celebrate my birthday as a family, absolutely loved Shamal
Thank you for the positive feedback and we are so glad you enjoyed your stay. We aim to continually improve so hopefully your birthday stay will be even better!
Property Owner
Reviewed by Steven5.0★Oct 2021
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"Fantastic property."
Lacked information regarding recycling / bins/ etc. Front entrance porch had sand all in shoe rack upon arrival. Need to cut trees opposite ASAP as this majorly effects sea view. Would have been 5 * if these things were met.
Many thanks for your feedback. Our apologies for the delay in responding. Your comments are noted regarding the recycling. We will ensure that details are updated.
We are pleased to advise that the trees are now in the process of being trimmed. It has been difficult to schedule the work, but we will keep an eye on them going forward.
Property Owner
Reviewed by Helen4.4★Jul 2021
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"Absolutely fantastic property, fitted out to a high standard with stunning views."
Reviewed by Mark5.0★Jun 2021
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"Lovely place."
Would certainly recommend it.
Reviewed by Darren5.0★Jun 2021
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""We had such a lovely time at Shamal and the house met all our requirements
We ..."
"We had such a lovely time at Shamal and the house met all our requirements
We loved the area too
Many great conveniences
We would love to visit again
"
Julie poole
ReviewFeb 2020
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""First class accommodation which met our requirements fully."
Plenty of space and all facilities were excellent which is not always the case with self-catering.
Carbis Bay is a great location with plenty to do and see locally.
Nice touch to be met by our housekeeper on arrival.
"
John
ReviewNov 2019
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""The view gets you as soon as you turn into the road and improves as you climb the stairs."
The house is impressive looking, inside and out, and extremely well equipped. The furniture and beds are comfortable; the bathrooms extremely clean and high spec. The kitchen is spacious and well fitted out. The house is close enough to the beach and local amenities without feeling too urban. Helped by unexpectedly kind weather, this was a most enjoyable stay."
Michael Kirk
ReviewJun 2019
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"Our second visit Shamal and the house is just a lovely as we remembered."
Thank you
TestimonialFeb 2019
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"Having a lovely time with some good quality waves!"
Went into town and had a cracking sausage roll and 9/10 for the pasty! Hoping to go back into the sea today, fingers crossed for me I don’t catch hypothermia!
TestimonialJan 2019
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"Stunning, yet relaxing would love to buy it but sadly out of our budget."
Many thanks
TestimonialNov 2018
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"We have absolutely loved our time at Shamal what a beautiful house with everything needed."
We will be back!
TestimonialOct 2018
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"Lovely holiday relaxing, beautiful accommodation, would recommend place."
TestimonialOct 2018
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"Fabulous! Home from Home!"
TestimonialJun 2018
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"Superb week, what a stunning and house and that view…WOW!"
We will be back very soon to Carbis Bay and most likely Shamal! Thanks
TestimonialMay 2018
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"“We had a great holiday in Shamal."
The house was fantastic, well equipped and was to a very high standard”
L.Palmer
TestimonialAug 2015
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""We were all delighted with every aspect of our stay at Shamal, we enjoyed the coastal path from Carbis Bay to Lelant - with its fantastic views of the sea, cliffs and beaches - including the steps - and found The Badger at Lelant to provide excellent food, no matter what we chose from the menu."
"
S. Ford
TestimonialJul 2015
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""Fabulous time we had at Shamal it is a lovely property with great design – really loved it and we had a brilliant week"
P."
Cannon
TestimonialJul 2015
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""Thank you for a wonderful, luxurious, extremely clean holiday home in ideal location."
Particularly enjoyed the views from the balcony. A very comfortable five star standard property. Enjoyed meal at Ocean Grill, St.Ives and very good cafe, Sunset Beach, Gwithian. As usual a wonderful holiday in this wonderful part of Cornwall."
R. Conway
TestimonialJul 2015
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""We enjoyed our holiday in Shamal, Carbis Bay and were quite satisfied with the cleanliness of the property."
We found two good places to eat - The Alba - St. Ives and the Sea Food Cafe - St. Ives ( where they were particularly helpful with the child buggy). The coastal walk from Carbis Bay to St. Ives was very pleasant though sections with steps were difficult with the buggy."
V. Warren
TestimonialJun 2015
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