Island View

34 Customer Reviews

• "We have had a great week."

  The view is amazing! We've enjoyed the lovely garden too. The apartment has been comfy and its a great having 2 bathrooms. We loved walking to Carbis Bay with all our beach gear and the location is perfect to visit St Ives. We enjoyed the Bean Inn and local fish + chip shop. A great way to relax! Thank you x

  RAug 2024

• "Lovely Clean apartment, views amazing, the beach was lovely accept for the swooping seagulls, don't get food out in front of them!"

  !! Visited some amazing places, all in all a perfect holiday. There's just one downside we had to go home. Thank you x -Guest Book Review.

  Thank you so much for your kind review and apologies for our late reply but we are so pleased you enjoyed your holiday in our apartment We would love for you to return and do it all over again you would be most welcome Yes look out for those seagulls they certainly rule the roost unfortunately Very best wishes Sharon and Nigel ( owners) Property Owner

  Reviewed by Denise Sharon5.0★Jun 2024

• "Waking up to this amazing view every morning was a dream."

  Thank you for a wonderful week in your beautiful apartment. You have thought of everything to make a perfect holiday. - Guest Book review.

  Reviewed by Brenda5.0★Jun 2024

• "We have had a wonderful time and really enjoyed out stay with you in this lovely apartment."

  Would love to visit again. Had loads of fun watching the seagull chicks and the stunning sunsets. All the best hope we can come again xxx - Guest Book review

  Reviewed by Graham5.0★Jun 2024

• "We have had a wonderful time and really enjoyed our stay with you in this lovely apartment."

  Would love to visit again, had lots of fun watching the seagull chicks and the stunning sunset. All the best, hope we can come again xxx

  The B'sJun 2024

• "Waking up to this amazing view every morning was a dream."

  Thank you for a wonderful week in your beautiful apartment. You have thought of everything to make a perfect holiday.

  M & BJun 2024

• "Absolutely stunning views, apartment is beautiful!"

  Loved our stat here, made lots of amazing family memories <3

  The H'sApr 2024

• "Lovely property ."

  Further hilly walk to beach that images would suggest but lovely garden which we pretty much had to ourselves

  Reviewed by Dora5.0★Sep 2022

• "The property is lovely."

  Just two points that let it down. We did not sleep properly for the time we stayed because the bed in the main bedroom was very uncomfortable. It was a metal frame bed and Every time you turned over the bed made loud creaking noises and the mattress was very uncomfortable. I could feel the springs through the mattress. Secondly the parking spaces are very tight and if you have a larger car like us they are quite hard to manoeuvre into. Thankfully during our stay the other resident cars were small but it was still difficult to get out if a car was parked next to you. If everyone else staying had a large car I am not sure how we would have parked and as I have a disability this would have been an issue. I think you need to make it clearer that the parking spaces are quite tight if you have a large car. Other than that everything about the property was fantastic and if the bed had been comfortable would make it 5 stars.

  Thank you for your Feedback following your recent holiday at Island View and good to hear everything was fantastic other than the points you raised, the owners wanted us to let you know that they have recently replaced all of their beds. We look forward to the opportunity to welcome you back again in the future. Best Wishes The Carbis Bay Holidays Team. Property Owner

  Reviewed by Amanda4.1★Aug 2022

• "Absolute lovely place with amazing views and great spot to be."

  Reviewed by Faye5.0★Apr 2022

• "This was the second time we had stayed at Island View."

  The property is fantastic although on this occasion we do have one to two slightly negative comments to make. First, there were visible signs on damp on the outside wall of the twin room and one night as a result of very heavy rain water managed to seep through the wall (presumably where there is a hole in the pebble dash exterior wall) and leave a puddle on the bedroom floor. Secondly, the reception for the television in the lounge was very poor and if we wanted to watch anything we had to move to the bedrooms. Finally, it was disappointing to find some pieces of tableware with small traces of food on them presumably where they had not been washed properly before our arrival. However, having said that, on the whole the property is well equipped and comfortable. The views from the large lounge window are amazing and the the location of the property is fantastic. It is a great place to come back to and relax after spending a day walking the coastal paths and exploring the local area. We would certainly consider making yet another return booking if the damp issue is resolved.

  Thank you for taking the time to submit your feedback to us. We have reported this to our property team to investigate and we will pass on our findings to the owners. Please be aware the points our guests raise are always looked into and we hope to get this resolved for future guests when the property is back available from the Spring of 2022. Once again apologise for the inconvenience caused, and we hope to be able to invite you back in the near future. Kind regards, Chaela Owner Relations, Carbis Bay Holidays Property Owner

  Reviewed by Fidelma4.4★Oct 2021

• "The only downside was that the mattress in the main bedroom was not very comfortable."

  Apart from that everything exceeded expectations. we would like to book the same holiday apartment next year

  Dear Rob, Thank you for your Feedback and I’m so pleased that everything at Island View exceeded your expectations. With regards to the mattress, the owners are happy to let you know that have recently replaced these! We look forward to welcoming you back again next year. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Rob4.7★Sep 2021

• "As the apartment sleeps 4 adults it was surprising to only find 2 beach towels in the property in arrival."

  This was reported to Sykes/CBH on 28th August with a case reference number provided but the provision of additional beach towels was not resolved prior to departure on 4th September. The website photographs need updating as the black patio set has been removed from the property but is still shown on the website

  Dear David, Thank you very much for your feedback, I am so sorry that you did not receive your beach towels. The patio furniture was unfortunately broken during the previous week and therefore removed for safety purposes but since a replacement has arrived - I am sorry it did not arrive in time for your stay. I hope you had a fantastic time while you were down and enjoyed the views. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by David4.7★Aug 2021

• "Having seen the great reviews for this property we were keen to book and stay at Island View."

  Our stay, however, was very disappointing. Upon our arrival we found that the apartment had been poorly cleaned, with grime on the floor, dusty surfaces and smeared crockery and utensils.The bed linen and towels were also stained. The apartment was also not as shown on the website. The shared garden furniture was dilapidated and dirty and, in fact, after we complained, it was mysteriously removed during our holiday! Overall, we were shocked by the wide range of issues found especially as this was a top-rated Visit England property. When we complained to Carbis Bay Holidays about the overall state of the apartment we were extremely disappointed in their response. We have holidayed in St Ives for close on 15 years and have never experienced a situation like this and have never been forced to write this kind of review. However, we are extremely disappointed at both the state of the apartment and Carbis Bay Holidays’ response to our genuine distress, and doubt we will use Carbis Bay Holidays again when we return to Cornwall. To sum up, please beware this apartment if, like us, you think it looks an ideal holiday home!

  Reviewed by Farat1.9★Aug 2021

• "We picked this property because it had car parking we have a Mercedes GLE so couldn’t get into the allocated space all week we had to pay £3 day and park in church car park,this should be pointed out that space is only good for small car."

  Woke up by noisey seagulls nesting in chimney s on roof,we also didn’t realise garden was shared by the other apartments garden furniture was tired looked like it had seen better days badly needs replacing.Photos on line do the property justice not like that when you get there .

  Reviewed by Margaret3.8★Jul 2021

• "Needed to contact the telephone help line on the evening of arrival and after excessive waiting for the call to be answered the lady was totally unhelpful and could not understand our booking reference number that was made with Carbis Bay Holidays prior to Sykes Cottages takeover of CBH."

  Sykes need to ensure their helpline staff are fully aware of variations in booking reference numbers during the transition period from CBH to Sykes administration. The second chap we spoke to was able to help and arrange for our issue to be dealt with.

  Dear David, Firstly, apologies for the delay in responding to your feedback. After listening to our guests feedback, we have had an additional line put into us here at the local office, in which guests that are in situ, can get through to us directly. This should help any of our guests that encounter any issues during their stay. We are sorry to learn that our Customer Relations Team at Head Office couldn't assist better on your first phone call, but we are pleased to hear that you were more successful on the second call. We will pass on your feedback and this will assist with training in the future. We hope you enjoyed your stay and we hope to welcome you back. Kindest Regards, Carbis Bay Holidays Property Owner

  Reviewed by David5.0★Jun 2021

• ""This apartment is without doubt one of the best we have stayed in, the apartment is well equipped with lots of extras."

  The views from the living room and gardens are breath-taking that you have to pinch yourself that you have the pleasure of the property for your holiday. Thank you to the owner for making everything special and thank you Carbis Holidays for all you have done too Nothing was too much trouble Cannot wait to return again Thank you all "
  Peter Saving

  ReviewSep 2019

• ""Another annual amily visit to Island View bites the dust and the apartment is still excellent even in misty weather when the million dollar ocean view cant be seen."

  Love our time spent here :)"
  David Whetter

  ReviewJul 2019

• ""We loved our Easter holiday at Island View."

  The location is excellent, being a short walk to both the beach and the train station. But the best part is probably the amazing view from the huge picture window! This is enjoyed from the kitchen-lounge-diner. The availability of the garden is no doubt great in the summer (a bit chilly this Easter, but great to be able to jump down to the coastal path from the back-gate). The standard of facilities is also good. Would love to return."
  James

  ReviewApr 2019

• "Lovely to return to this amazing apartment and stunning views!"

  We were very lucky with the February weather and im sure we will be back again.

  TestimonialFeb 2019

• "A lovely holiday, facilities excellent, perfect location, immaculate accommodations."

  Thank you so much.

  TestimonialNov 2018

• "Would just like to say thanks for a wonderful holiday with first class 5 star ***** accommodation."

  It was very clean, tidy, beautiful, comfortable, cosy, with fantastic picturesque views. We had good weather whi h always helps to make the stay so much more enjoyable. We've left a message in the book inside. Thanks for everything. We'll be back in the future. Best wishes Debbie Davis & Keith Sutherland

  TestimonialOct 2018

• "Loved this apartment and the stunning views, it is the best self-catering apartment we have ever stayed in and we would love to come back."

  TestimonialSep 2018

• "Haven’t been to Carbis Bay for many years, thought we should revisit our favourite place on the south coast."

  We have stayed in many apartments in this bay. This apartment beautiful, relaxing, cosy and had everything we could possibly need. Had a sticky problem with a bathroom door which was fixed within half hour, that is fantastic service. What a view from the window seat, fantastic. Photos don’t do this place justice, the weather was warm, no rain! We will be back again in the future.

  TestimonialSep 2018

• "Such a special week, beautiful setting and lovely walks into St Ives."

  Very relaxing with everything you need on your door step. We don’t want to leave, thank you for everything, memories to last forever.

  TestimonialJul 2018

• "Wonderful apartment, fantastic views, relaxing garden, very convenient train service for getting into St Ives don’t need anything else, fabulous!"

  TestimonialJun 2018

• "Lovely apartment, lovely views and great location."

  Really enjoyed our week in Cornwall.

  TestimonialJun 2018

• "Loved the apartment, so clean and well kept."

  What a treat! Lovely walk to St Ives and coastal paths. Has everything you need. Thank you.

  TestimonialApr 2018

• "Wow! Wow!"

  Wow! What a fantastic apartment, everything we could have wanted and more. Fantastic views loved the window seat and binoculars! St Ives brought back memories we had so many holidays here as a child. Great places to eat, Seafood Café, Firehouse, and the Seafood restaurant. Thanks for a great holiday, we will be rebooking as soon as we get home.

  TestimonialApr 2018

• "Fantastic location with beautiful sea views."

  Walking distance to Carbis Bay beach and St Ives harbour along the peaceful coastal path. Apartment felt very clean and comfortable, it had everything we needed and more. Everything available was excellent quality and felt very luxurious. One bedroom has an ensuite and the other links to the main bathroom so it is very private if staying with others. It's the 3rd time we have stayed here and have already booked in our next stay. Can't wait to visit again.

  Hayley TunnacliffeAug 2017

• "High quality apartment that is great for rest and relaxation."

  The previous reviews paint a better picture of the apartment and its vast range of facilities than I can . The ease of access to the coastal path, the stunning ocean views and proximity to the train station were all as described and the apartment met every expectation from the publicity photographs. There are ongoing demolition/re-building works on the plot next door but during my stay 14/7/2017 to 21/7/2017 there was little activity and little disturbance but that could well change as the building works get underway. If your mobility isn't great and steps are a challenge to you I would recommend that you seek further advice in relation to the stepped access from the car parking area off Headland Road and the stepped access from the apartment to the coastal path

  David WhetterJul 2017

• ""We stayed at Island View in Carbis Bay from 1st July-7th July 2017."

  Fabulously finished to a high standard, Perfect location with great vista. Splendidly clean and fresh with facilities to match a 5 star hotel. We would highly recommend staying at Island View and hope to return again." Charlene Dudley

  TestimonialJul 2017

• ""We had a beautiful one week stay at Island View in Carbis Bay."

  The apartment was spotlessly clean with very modern technology throughout and has been decorated beautifully. The view from the huge window in the main living area is absolutely incredible and we spent a lot of time sitting in the window seat looking out to sea and enjoying the views. The apartment also has a large patio area that looks out over the view, a beautiful garden and direct access onto the coastal footpath which is ideal for people who enjoy exploring and walking. Another bonus of this apartment is that it's a few minutes walk to the train station which takes you straight into St Ives and a short walk to Carbis Bay beach and the surrounding restaurants. I would highly recommend this apartment and we can't wait to return." Amy Dennis and Tom Kelly

  TestimonialJun 2017

• ""We visited beautiful Carbis Bay last September and were fortunate enough to stay in Island View."

  The property had been very tastefully refurbished and has a spectacular view across the bay and towards St Ives. We visited with our son and his fiancée and the apartment was more than adequately furnished for four adults, with en suite and main bathroom. Everything was very high standard and catered for all our needs. Sit in the window seat and gaze out across the fantastic vista, watching the sea change colour and the lights of St Ives at night. The train station is an easy 5 minute walk away and the Coastal Path runs at the bottom of the garden for a steady and beautiful walk to St Ives or a longer walk all along the coast to Hayle. We definitely hope to return soon."

  TestimonialSep 2016

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