Clearwater

67 Customer Reviews

• Verified booking

  "This is the third time we stayed in this apartment and it will likely be the last."

  Whereas the apartment itself looks very pretty and clean the furniture in it is very very uncomfortable. Specially the double bed in the master bedroom. The mattress is very old and as a person who suffers and has medication for a lower spine problem it caused really bad pains to the point that I ended up sleeping on the floor in the room. The kids have complained that their mattress is very uncomfortable too. The settee in the living area is very old and very uncomfortable as well. I know you will probably think "You not meant to be in the apartment too long, you should be out in town" but what are you meant to do when the weather is bad? Or after a long day at the beach? You just want a shower and chill out but the furniture won't let you.

  Reviewed by Orsi2.5★Jul 2025

• Verified booking

  "Lovely well equipped apartment with everything you need."

  Well located for walking into centre of St Ives. Will look to book again!

  Reviewed by Graham5.0★May 2025

• Verified booking

  "Lovely spacious apartment, located just outside the town centre."

  Well-equipped kitchen and well cleaned through-out. We very much enjoyed our week stay at the property.

  Reviewed by Dave5.0★Apr 2025

• Verified booking

  "Lovely property , comfortable , spacious ."

  , great parking , only slight issue is as it’s ground level people can see in so need blinds closed all the time . Good sized terrace and seating area - would deffo stay again .

  Reviewed by Liz5.0★Mar 2025

• Verified booking

  "I cannot praise Clearwater highly enough."

  The apartment was superb, spotlessly clean and fantastically furnished and equipped. This was our second visit to Gallinas Point simply because we were so impressed on our first visit. Just go here you won't be disappointed.

  Reviewed by John5.0★Mar 2025

• Verified booking

  "Lovely apartment, quite spacious."

  Very clean. Facilities were excellent, could do with a rack in the shower. The walk to the beach is quite steep, no problem if you’re fit!

  Thank you for your review, I am glad you enjoyed our facilities and made it down to the lovely beach! I have made a note of your feedback regarding the shower and yes, you are quite right it can be a steep walk, there is always the option to drive or get a taxi. It takes about 5 minutes to walk down there if you take it slowly too. Kind regards - Carbis Bay Holidays Team Property Owner

  Reviewed by Hazel5.0★Nov 2024

• Verified booking

  "We had a lovely stay with our little dog at the apartment."

  The weather certainly helped. It is in a great location to just walk down to the harbour or get the car out and explore the area. Having a car parking space was a massive bonus.

  Thank you for your feedback we are pleased to see that you and your little dog had a lovely stay with good weather. We hope to have the oppotunity to welcome you back again in the near future. Kind regards - Carbis Bay Holidays Team. Property Owner

  Reviewed by Geoff5.0★Nov 2024

• Verified booking

  "Great apartment , welcoming and super clean with all you need for a relaxing stay , doggie friendly Comfy beds , hot showers , easy access to town and beaches ."

  Thank you for reviewing your stay. We are thrilled to hear that you enjoyed your holiday with us and made use of our lovely local town and beautiful beaches. We look forward to welcoming you back in the near future. Property Owner

  Reviewed by Michele5.0★Nov 2024

• Verified booking

  "Second time at Gallinas point."

  Great location, lovely apartment, very pet friendly thanks for leaving the doggie blankets!! Rebooked already!

  Thank you for your kind review, we are so glad to hear you had such an enjoyable holiday. We hope you will stay with us again in the future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Suzanne5.0★Oct 2024

• Verified booking

  "The location of the property was ideal, the property was kept in good condition and very clean."

  Would definitely stay again.

  Thank you for your lovely review, we are thrilled to hear you had such a great holiday. We hope you will stay with us again in the future. For any queries please don’t hesitate to get in touch. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Katharine5.0★Oct 2024

• Verified booking

  "We appreciated the great location and quiet surroundings of Clearwater."

  Porthminster beach is only a short walk away as is the heart of St Ives town . This modern apartment was clean and comfortable, decorated thoughtfully with some quality art work. In St Ives particularly, the provision of a parking space, as provided in the complex, is very convenient.The kitchen was well equipped for cooking and the only thing lacking was a washing machine.Overall, a very pleasant experience.

  Jane, thanks for the kind feedback. The washing machine / tumble dryer is in the big closet in the hall with the hoover etc - sorry that you missed it. Hope you come again. Property Owner

  Reviewed by Jane4.7★Oct 2024

• Verified booking

  "We have stayed at Clearwater a few times, its always clean & comfortable."

  We did notice a little black mould around the bedroom window & on the wall near the floor, but its end of season, so no biggie. Everything is there for your comfort, thank you very much to the owners & to Carolyn & her team. Would highly recommend the apartment to anyone.

  Thank you for taking the time to give us feedback. We are pleased to see you again for another stay and hope to welcome you back again in the near future. We shall pass on you thanks onto Carolyn & her team as well as look into the points you have raised. Warm regards, Cabris Bay Holidays Team. Property Owner

  Reviewed by Jude5.0★Sep 2024

• Verified booking

  "Lovely apartment - clean and fully equipped, comfy beds and all you need for a home from home break, the milk and chocolate treats were very welcome."

  Thank you. Very doggy friendly with bowls and blankets, excellent! We would hope to return and would not hesitate to recommend to family and friends. Thank you, M

  Thank you for your lovely review, we are thrilled to hear you had such an enjoyable stay and found all you needed in our home. We hope you can return in the future! - Carbis Bay Holidays Team. Property Owner

  MSep 2024

• Verified booking

  "Excellent apartment very well equipped and secure parking straight out side was most helpful."

  Potio area was very useful.

  Thank you for taking the time to give us feedback after your stay. We hope to see you again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Michael5.0★Aug 2024

• Verified booking

  "No. 4 Clearwater is a great apartment and we had a lovely stay."

  The only one thing I would say is that in the Bathrooms, particularly the ensuite, there was no where to put anything, no shelves over the sink and none in the shower to put shower gel etc. Aside from that, great stay and great location, closer to the beaches than we thought.

  Thank you for your feedback we are pleased to see you had a lovely stay. We hope to have the opportunity to welcome you back again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Claire4.1★Aug 2024

• Verified booking

  "This is the second time of staying ."

  The apartment is clean and in an ideal location. Things are starting to look tired like the radiators in the room and bedroom need changing starting to go rusty. Broken can opener, temperamental oven would not always work shame these things let it down

  Thank you for taking the time to give us feedback, we will pass these issues onto the property team and the owner. We hope to see you again in the near future. Kind Regards, the Carbis Bay Holiday Team Property Owner

  Reviewed by Tracey4.1★Jul 2024

• Verified booking

  "We have stayed at Clearwater a few times now, lovely clean comfortable apartment."

  The owners keep on top of the maintenance, Carolyn & her team keep it very clean. Once again had a lovely holiday in St Ives at Clearwater. Many thanks to the owners & to Carolyn.

  Thank you for your feedback we are glad to see you have come back for yet another stay. We look forward to welcoming you back again in the near future, Warm Regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Jude5.0★Apr 2024

• Verified booking

  "Lovely stay at Clearwater which is in a great location and just as described ."

  Only points to note are that although we easily found the dos and don’ts book about the property which was helpful we could not find the book for clients comments that was mentioned or any collections of leaflets and advice about local amenities walks restaurants etc which would have been helpful. I would also advise that the en suite shower seems to have a small plumbing issue that’s needs attending with water leaking where the shower hose joins the valve . Also the toilet in there stuck on fill once so maybe that needs some attention too. But a lovely flat with good facilities and highly recommended

  We are glad you have a lovely stay with us and we will look into the points you have raised for future improvements. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Nick4.7★Mar 2024

• Verified booking

  "Overall we loved our stay."

  The location was great, the flat was great, parking superb, super comfy beds and quality bedding. The layout and the flooring made it very easy to keep clean. However we thought it needs a bit of a refresh. Paintwork is a bit tired, radiators dusty and rusty in places. Coffee machine leaks. Freezer needs defrosting. One glass was cracked and others chipped, some crockery was scratched and chipped and everything was rammed into the cupboards. Towels were poor quality. We think the property needs to up its game to warrant the cost of the rental. Just a few simple updates and upgrades and we’d be regular users happy to pay to stay here frequently.

  Thank you for your feedback, we are delighted to hear you loved your stay. We will be sure to pass your comments onto the owners for their consideration. We can confirm we have raised the cleanliness issues with the housekeeper who has confirmed they have looked into these and have actioned as necessary. We hope we have the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Zoe3.4★Dec 2023

• Verified booking

  "This is the first time we have visited St Ives at this time of year, and it won't be the last, enjoyed the town being much quieter, but far from a Ghost Town, fortunate enough to catch some of the Sea Shanties on the Friday evening."

  Loved being back in this property, it is our favourite, but since Carbis Bay have become part of Sykes we have found their pricing policy based on the number of online views extremely frustrating. As when we have tried to make our summer bookings, we have viewed it at one price, then when we go to make a booking the price has shot up!! A set price as it used to be was much fairer way to treat loyal guests, we even had priority and a small discount for re-booking with Carbis Bay. The housekeeper as a point of contact was also a massive bonus, or being able to speak to Carbis Bay themselves, rather than a national helpline where you are in a queue , no one needs that on holiday.

  Thank you for taking time to give us feedback. We shall look into the points you have raised for improvements. The local Carbis Bay offices are open 9-5.30, Monday- Saturday and are best reached on 01736 630015. Kind Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Nicola5.0★Nov 2023

• Verified booking

  "Nicer than Waves we stayed in last year, a better layout, TV signal dropped in ..."

  Nicer than Waves we stayed in last year, a better layout, TV signal dropped in an out but apart from that very nice, a good parking space too, we live St Ives and Galinas point but unfortunately won’t be back next year (shame) as the cost of the property has increased significantly for the dates we like in October

  We are glad that you really enjoyed this property. We do hope to see you again in the near future. Warmest Regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Dave4.4★Oct 2023

• Verified booking

  "Excellent clean accommodation."

  Loved our stay. The only downsides for us were the room fig could do with a good clean. Toilet roll holders on the walls.Less things in the kitchen cupboards to give more spare space for food. These are just our preference and did not change our option looking to book for next year already

  We thank you for your constructive feedback and want to assure you that we have taken it on board. We are thrilled to hear you have already looked into booking your next stay at Clearwater and hope to get the opportunity to welcome you back soon! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Tracey4.7★Jul 2023

• Verified booking

  "Absolutely a lovely stay so close to town lovely comfy bed we will be booking for next year definitely"

  Reviewed by Michelle5.0★Jul 2023

• Verified booking

  "Our second visit to Clearwater and it didn’t disappoint, we were pleased to see that it has been maintained well since our last visit 2 years ago so well done to the owners ."

  We stay in lots of similar quality rentals all over the country and this is in our top ten . Phil from Staffordshire

  Dear Phil, we are so pleased to hear you enjoyed your stay and found the property to still remain at its high standard! We hope to have the opportunity to welcome you back soon. Kindest regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Phil4.4★Jun 2023

• Verified booking

  "Property spacious and bright and nicely furnished."

  Bedrooms a great size. Whole property very well equipped and maintained. Little extras very nice- milk, biscuits, tea, coffee etc. Only negative was floors dirty but we mopped them and it wasn't an issue. Terrace a bonus with sun most of the day. Would definitely stay again.

  Thank you very for your valued Feedback comment following your recent holiday at Clearwater and we are so pleased to hear you enjoyed your stay and that you appreciated the little treats left for you on arrival. Good to hear you were able to make the most of the lovely sunny weather on the terrace too. We are very sorry that the cleanliness at Clearwater was not to our usual high standard, we will bring this to the attention of the Housekeeper that looks after the property. We look forward to the opportunity to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Lorna4.7★May 2023

• Verified booking

  "Very comfortable and well located apartment."

  Thank you for your kind feedback. We hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Helene5.0★Apr 2023

• Verified booking

  "Overall the property was as detailed and very well appointed and serviced and everything had been thought about with regards to self catering needs."

  Appliances were all in good condition with the exception of the travel cot which was in poor repair and caused some issues with 1st of all putting up, keep the sides up and then taking down, no mattresses. overall we would bring our own next time. The only other comment would be that the vacuum is in need of a new head as well as we tried to tidy up after the dogs prior to leaving the head it self wasn't the best. overall a great property with great access to St Ives and would look to return.

  Dear Georgina, we are pleased to hear that you had a lovely stay in Cornwall and enjoyed the property. Regarding the cot, due to manufacturer recommendations, we are unable to provide any additional mattress other the one that comes with the cot, as they advise this could be hazardous to the child using it. We hope you understand that legally we are unable to offer anything else. We are thrilled that you would like to return and look forward to welcoming you back. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Georgina4.7★Apr 2023

• Verified booking

  "Our apartment was absolutely fantastic."

  Beautifully furnished with everything you could possibly wish for. The place was spotlessly clean throughout. I cannot fault anything, thank for making our holiday although short, most memorable.

  Thank you very much for your lovely comment following your recent holiday at Clearwater and we do hope to be able to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team Property Owner

  Reviewed by John5.0★Mar 2023

• Verified booking

  "We have booked with Carbis for a number of years, never disappointed."

  This is our second visit to this apartment , third to the complex. We prefer this apartment due to the open plan area having more space and great facilities. We will be back it’s a great location, with parking, super clean, spacious and Extremely comfortable stay. Thank you for another great stay already looking at next trip. Note: Porthminster beach cafe restaurant 5 mins walk to the best beach and restaurant is a must during your stay. Walks Zennor is very hard walk but amazing landscape with stunning sea views. St Michaels way pilgrim walk fab coast to coast walk.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jayne5.0★Mar 2023

• Verified booking

  "I felt so fortunate to be able to stay in this delightful apartment."

  It was particularly helpful to be able to do a Monday to Monday booking as I am on a course in St Ives school of painting for the next few months and the teaching is always Friday Saturday and Sunday. I can't drive back to Manchester on a Sunday evening! The apartment is beautiful: gorgeous bedding and plenty of lovely soft white towels; good sized televisions, easy-to-use coffee machine etcetera etcetera. I am hoping to be able to book again when you have availability in December – when I will need a Monday to Monday booking again. Thank you so much. Mary

  Thank you so much for your wonderful feedback Mary! We are thrilled to hear you have enjoyed your stay at Clearwater and would like to return. We hope to get the opportunity to welcome you back soon and thank you again for your lovely comments! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Mary5.0★Mar 2023

• Verified booking

  "Extremely well equipped, comfy beds, nice and clean."

  great base to walk into St ives and the beaches. We are going to book to return in November. Thank you. x

  Thank you very much and we look forward to welcoming you back again. Best wishes, The Carbis Bay Holidays Team Property Owner

  Reviewed by Lisa5.0★Mar 2023

• Verified booking

  "We had a wonderful stay at Clearwater and would highly recommend."

  It was spotlessly clean and the little 'welcome pack' such as tea, coffee, milk, biscuits etc was a lovely surprise. Loved the high quality toiletries (White Company fan here!) and Lola our four legged friend was particularly impressed with her treats too. My only suggestion might be to explain in your listing that it is quite a steep walk into the town and beaches. It was not an issue for us at all as we are used to hill walking, our 16 year old pup struggled a bit towards the end of the week but as she is small we could carry her as needed. Less able guests or those with bigger, older dogs may find it difficult. However I must stress that this was no bother to us in any way and at least it worked off all the lovely food and wine we consumed!!! Mentioning the brand of coffee machine in the listing would also be useful as we would have taken some pods with us (Tassimo for those reading the reviews!) - there was only one type of pod available in local supermarkets. Thank you for such a lovely stay, we will be back!

  Thank you for your fantastic feedback. We are thrilled to hear that you loved the property, your stay and that Lola liked her treats! Thank you for your comments, we are pleased to confirm that the coffee machine brand is already advertised on the website. We look forward to welcoming you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Samantha5.0★Feb 2023

• Verified booking

  "A very well appointed apartment with fantastic facilities and comfort."

  I would highly recommend

  Thank you so much for your wonderful feedback! We hope to get the opportunity to welcome you back in the future! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Emma5.0★Jan 2023

• Verified booking

  "Very good experience."

  Nice touches like milk, biscuits, mince pies etc. Lots of crockery and cutlery. Also small amount of groceries and cleaning products to get through the weekend.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved your stay! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Adrian5.0★Dec 2022

• Verified booking

  "We enjoyed a fabulous stay in this property."

  The furniture and beds were really comfy and the kitchen was well equipped. Nice walk into town and close to Porthminster beach which we love. Would highly recommend and it is great having a good sized parking space right outside the apartment.

  Thank you so much for your wonderful feedback! We are thrilled to hear about the highlights of your time at Clearwater. We hope to get the opportunity to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jacqueline Ann5.0★Oct 2022

• Verified booking

  "Clearwater is a very comfortable, clean apartment, well maintained by the owners, who very kindly left us some nice goodies in the fridge, so thank you for that."

  Carolyn the housekeeper is excellent & very friendly, so thank you to her & her team. Unfortunately, regarding our booking experience with Sykes cottages, it was not so good, so will probably look for another company in future. Always used Carbis Bay Holidays in the past, but don’t really rate the service now from Sykes. Just my personal experience.

  Reviewed by Jude5.0★Oct 2022

• Verified booking

  "Clearwater is in an excellent location."

  Close enough to walk into St Ives, but far enough away to avoid the crowds. The apartment facilities were very good. The kitchen was well-stocked with everything you would need to prepare and cook a meal. It is clearly well-maintained and cleaned after each stay. I would definitely recommend it.

  Thank you for your feedback. We are pleased to hear you would recommend Clearwater. We hope you had a wonderful holiday. Kindest Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Fiona5.0★Aug 2022

• Verified booking

  "Loved this property which is within walking distance to the beach, shops and restaurants and has a parking space!"

  ! Very comfortable and well equipped - perfect! We very much appreciated the welcome gifts as did Lola our schnoodle.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you and Lola back in the future! Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Catherine5.0★Jul 2022

• Verified booking

  "Loved the property and location."

  Have booked already for next year.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward welcoming you back next year. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Anna5.0★Jun 2022

• Verified booking

  "Had a great time in a lovely apartment."

  Brill location to everything but far enough away so we had a 10 minute walk in to town each day which we like. Only minor negative but no surprise was a Grass Garden would have been better for our Dogs.

  Thank you for your feedback. We are pleased to hear you had a great holiday. Clearwater is a lovely apartment in a great location. We hope to welcome you back soon! Kind Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by James5.0★Jun 2022

• Verified booking

  "Clearwater was lovely!"

  The location, facilities etc were great. We had a really pleasant week there. I took a point off for cleanliness. The windows had mould on them, there was litter under the sideboard and chair and there was opened items in the fridge. Really lovely property and I would book again as I understand that the cleaner can’t cover everything in a short space of time. The one thing for future bookings if you have dogs. Tregenna let off fireworks and whilst my dog doesn’t care about them they were very loud! I know Tregenna notify the residents of this. Maybe the owner or Sykes could notify staying guests. Please don’t let the mouldy windows deter others from booking. This was a really lovely place.

  Reviewed by Samantha4.7★May 2022

• Verified booking

  "Clearwater was a beautiful spotlessly clean & comfortable apartment to stay."

  We enjoyed our stay there very much, & are looking forward to going back in September. Thank you to the owners & to Carolyn the housekeeper & her team.

  Reviewed by Jude5.0★Apr 2022

• Verified booking

  "Cannot fault and absolutely spotlessly clean."

  Will definitely stay again. Karen,Simon and Archie our dog.

  Thank you so much for your wonderful feedback. We are so pleased to hear you had a lovely stay! We hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Karen5.0★Apr 2022

• Verified booking

  "We really enjoyed our time at Clearwater."

  The location was great, so close to the beaches & shops having off road parking in st ives is a massive bonus too! The property itself was clean & comfortable. However, the heating was very temperamental, we never complained about it because it was overly cold and we just put an extra layer on. Also, the pillows are a little hard, but that’s personal preference! Overall we throughly enjoyed our stay!

  Thank you for your feedback. We are happy to hear you enjoyed your stay. Please do inform us if you experience any problems with heating, our maintenance team are available to help fix any issues. Kindest Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Charlotte3.8★Apr 2022

• Verified booking

  "Patio furniture and outside patio were not cleaned."

  Table and chairs not been cleaned for along time. Lamp in bedroom did not work, and no extra bulbs to change. Glass storage shelves were not clean. Could have done with more hot water. Standard of cleaning is what is letting this apartment down on our occasion. Other than that we had an enjoyable stay.

  Thank you for your feedback. We are sorry to hear that some areas were not up to our usual standard for you, we are investigating these issues. Your comments have been taken on board and reported to the necessary departments to ensure these things get actioned. Thank you again and we hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Sandra4.1★Mar 2022

• Verified booking

  "We enjoyed our stay at Clearwater."

  Only issue was the central heating & hot water not working but Carbis Bay Holidays did their absolute best to sort it out. Would have been a 5 otherwise.

  Thank you very much for your feedback. We are sorry to hear that you experienced this issue during your stay but are pleased that we helped with this. Thank you again and we hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Caroline4.4★Feb 2022

• Verified booking

  "Sadly this lovely property’s heating was not on, on our arrival at 18."

  00 in Dec! Also no lamp working in twin room. Tried putting heating on, but would not work. After phone many calls two different people arrived but was unable to fix it Saturday. Eventually a lovely guy came in Sunday evening and said he could only fix it for the evening only, as there was a problem with it. So throughout the week we had hot water, no heating, then when the heating was fixed, the next day we had no hot water.!!! In the family bathroom the bath was extremely slippery, as my wife is disabled, she could not get out of the bath. No rubber mat or hand rail to get out. She had to stay there until I came back. Which was frightening for her. It’s a fabulous property, wonderful location and was perfect on the ground floor as my wife has difficulty walking. It’s a shame these issues was not dealt with BEFORE our arrival, then it would of been a 5 star stay as expected and as your website promises.

  Reviewed by Martin4.4★Dec 2021

• Verified booking

  "Having been a regular customer of Carbis bay Holidays for the last 10 years coming 2-3 times per year, we are extremely disappointed with the 50% plus price increases, other competitors of yours seem only be increasing prices inflationary."

  This is obviously going to impact our future holidays in st Ives which is a shame as we have been very happy to use Carbis bay holidays for our breaks in st Ives.

  Reviewed by Craig4.1★Sep 2021

• Verified booking

  "Cleanliness not up to standard as detailed in separate correspondence."

  Several items/areas not cleaned and very dusty. Several lamps not working. Shower mouldy and in need of regrouting. Window frames mouldy and dirty. Mould on wall in master bedroom.

  Dear Mrs Marner, Thank you very much for your comments, I am so sorry that you felt the cleanliness was not up to standard when you arrived, had you let us know whilst you were staying in the property we could have arranged for the issues to be sorted at a convenient time, had you wished. We have highlighted your concerns regarding the level of cleaning with the housekeeping team, and the issues have now been rectified. The season has been particularly long and heavy as almost all properties have been fully booked since the Government permitted travel and overnight stays following Covid-19 lockdown. This has meant that the gaps between bookings have been not been there when we would normally carry out maintenance checks, which are not feasible across a busy changeover window. As soon as possible the properties will be assessed during the gaps to ensure the standard both our guests and owners are used to experiencing are maintained, but in this instance, the Owners recently stayed in the property and did their own assessment with housekeeping, as a result of which the issues were rectified. The Owners have said, that if you are returning to the property, then they will agree a reduction of £100 on the next rental. Thanks you for your valued feedback. If you have any further concerns, please do not hesitate to contact us, Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by S4.1★Aug 2021

• Verified booking

  "Had a wonderful holiday & location of the property was perfect"

  Reviewed by Susan5.0★Jul 2021

• Verified booking

  "Lovely accommodation, really close to st ives centre."

  Great to have a parking space too.

  Reviewed by Julia4.7★Jul 2021

• Verified booking

  "Clearwater apartment was ideally located for us with a small dog , with one of the best beaches in the country 5 minutes down the hill , the car parking space is essential in st ives ."

  The apartment was very clean and well equipped and we made best use of the outside enclosed patio in the brilliant weather. Only Niggles are the Main bed needs a new mattress and the current regime that you have to be out by 9:00 am and can’t arrive until 17:00 and as parking in st ives is virtually impossible there is no point in arriving early. Overall an enjoyable holiday and I would recommend.

  Reviewed by Phil4.4★Jun 2021

• Verified booking

  ""Myself, my partner and our little dog have just returned from our stay at Clearwater."

  _What can I say , it was just as advertised and looked as it did in the photos, we wanted a relaxing getaway in clean and safe accommodation and that’s exactly what we got._We arrived to find the apartment spotless, clear COVID rules to follow, the apartment was clean fully equipment to a very high standard, which meant for us it was a home from experience for us both to relax and enjoy, the location was perfect walking distance to Porthminster beach and St Ives _We would also like to thank Abby for her hard work in making the property safe and clean and the text messages with all the information we needed_Will be recommending this place to our family and friends_Thank you again"
  Glen Glen

  ReviewOct 2020

• Verified booking

  ""Just stayed in an apartment in St Ives Cornwall."

  It was beautiful and very clean, modern. Close to the beach, and town centre. Really enjoyed our holiday, would recommend staying in this accommodation, and would definitely book it again. Thank you."
  Loraine Hartley

  ReviewSep 2019

• Verified booking

  ""Thankyou for your recent email."

  My husband and I thoroughly enjoyed our stay at 'Clearwater,' the apartment was absolutely beautiful with every need more than adequately catered for! We also enjoyed the short walk down the hill to the centre of St Ives." Ann Shields

  TestimonialSep 2016

• Verified booking

  ""We had a lovely stay at Clearwater thank you."

  Perfect location, lovely and clean and the complimentary cream tea , shopping bag etc were really appreciated. Will hopefully be staying again next year. " Ava Gunning.

  TestimonialSep 2016

• Verified booking

  ""We had a great week in St Ives."

  Clearwater is in a fab location and is a comfortable, stylish apartment. We enjoyed coffee and cakes and great service at Pels which is especially good for me as they do a good range of gluten free products, even crepes, Blas is great for a burger and we had a very sociable night in there, for steak I don't think you can beat the Fire House, and for a drink and a view The Hub. For something a bit different The Bean Inn at Carbis bay had a good choice of dishes." C. Rawlings

  TestimonialJul 2015

• Verified booking

  ""We had a great holiday at Gallinas Point, the property was clean , well equipped and very welcoming, close to st Ives and the beach at Porthminster is just perfect for our two preschool aged children."

  Had to visit Carbis Bay quite a few times tho as we just love it there & it's there that our whole love affair with this area of Cornwall began! The outdoor area at Clearwater was also a real plus point for us with two rather adventurous toddlers as it was SAFE and enclosed." H. Bond

  TestimonialJul 2015

• Verified booking

  ""We had a fantastic holiday in St Ives and could not have wished for better accommodation."

  The apartment was immaculate and had everything in it that we could have needed. Thanks for a wonderful holiday." D. Logan

  TestimonialJun 2015

• Verified booking

  ""We had another fantastic week in St Ives and the apartment was beautiful, the location and cleanlines of the apartment was great."

  " E. Torr

  TestimonialJun 2015

• Verified booking

  ""We had a great stay in Clearwater at St."

  Ives on our recent holiday, it is a stunning area. The accommodation and its location were excellent. We enjoyed the coastal path walk from St. Ives to Carbis bay and had enjoyable meals in Blas, Rhubarb and The Mermaid as well as a fantastic fish suppers from Becks in Carbis Bay. A visit to St. Agnes is worth a trip as the beach area and walks are stunning." T. Coyle

  TestimonialMay 2015

• Verified booking

  ""We had a very enjoyable holiday at Clearwater."

  The apartment was clean and tidy well equipped and in a good location, handy to walk into St Ives. One of our favourite trips was to nearby Godrevy Lighthouse, parking at the National Trust car park and walking by the crashing sea. I'm sure we will re visit the apartment sometime and we will recommend to our friends." B. & R. Pope

  TestimonialMay 2015

• Verified booking

  ""We stayed at Clearwater, the apartment exceeded our expectations in terms of how well equipped the apartment was."

  It was in a great location, close to Porthminster Beach and a short, yet pleasant walk into town, it was spotlessly clean and very well equipped ensuring that we had an easy, enjoyable stay." J. & L. Bullock

  TestimonialApr 2015

• Verified booking

  ""We had a great time the welcome pack and flowers were a pleasant surprise especially as we had forgotten to take tea and milk."

  The apartment was very clean and had all mod cons and more. We would recommend the walk around the Penrose Estate lake and Looe bar with a drink at the Ship Inn Porthleven." C Spearing

  TestimonialApr 2015

• Verified booking

  ""Myself and my partner enjoyed our holiday very much."

  We found the apartment very clean with all the 'mod cons'. It was in a great location, 5 minutes walk to the beach and 5 minutes walk into town." A. Barnes

  TestimonialMar 2015

• Verified booking

  ""The accommodation was in a perfect location and the apartment was very nice."

  We were pleasantly surprised and enjoyed the stay very much. The good weather was a big bonus and made our first holiday in Cornwall a memorable one." H. Patel

  TestimonialMar 2015

• Verified booking

  ""Would like to congratulate you on the high standard of the accommodation provided."

  We were very impressed with the apartment and will definitely book again. We have recommended to a number of friends." P. Allen

  TestimonialFeb 2015

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