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"The security light outside the front door flashed on and off all night, every time a car passed by on the road."
The flashing kept my daughter awake.
The property info should make it clear that it is situated on a busy main road as it was very noisy with windows open at night due to the heat.
Comfortable property, well equipped and good location close to the beaches, shops etc.
Reviewed by DanyelleAug 2022
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"The holiday flat was lovely."
Very spacious and thoroughly enjoyable to stay in. The king size bed was so comfortable, one of the bed I've stayed in. Lots of wardrobe space and beautifully laid out with added entertainment of games and puzzles for us to enjoy as a family.
Just a couple of points to add. There were so many unexpected extras which were brilliant, but it would have been great to have known some of these in advance e.g. hairdryer and straighteners, ample amounts of fans to keep us cool and washing up accessories - dishwasher tablets and fairy liquid included. It mentioned in the booking info to bring beach towels and tea-towels, however, the property had plenty of tea towels which was very useful. A little list of what the property included would have been wonderful to know in advance.
Slight issues - the TV controller in the small bedroom didn't work, the bottle opener is not easy to use as has wonky arms making opening bottles very difficult and making guests aware of the unpredictable wifi before arriving would have been a great heads up - especially as it advertised as one of the amenities included in the property.
However, we had a very enjoyable stay in the Loft within the busy heart of St Ives.
Thank you
Thank you for taking the time to leave Feedback following your recent holiday at The Sail Loft and we are so pleased to hear you had a thoroughly enjoyable stay and we are glad that you appreciated all the extras the property owners provide for their guests. We have passed the points you raised to the team that looks after The Sail Loft for their attention. Thank you again for your comments and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner
Reviewed by SoniaJul 2022
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"We have stayed at the apartment twice now."
Its lovely and spacious. I like that there are tvs in each bedroom ( bring dvds for the kids rooms as they don't have channels) it gives everyone their own space to relax. The kitchen is very well equipped, we made a few meals during our stay. The beds are very comfy. It's easy to drop luggage off outside and for food deliveries. We will have no hesitation in booking this property again. A couple of very small things for improvement, the advertised Wii hasn't worked on both of our stays and a chair in the living room could do with replacing.
Thank you so much for your positive feedback. We are so glad that you love the property as much as we do! Your comments have been taken on board and reported to the relevant departments to try and rectify. We are glad to hear that you had a wonderful stay, thank you again and we hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by KayleighApr 2022
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"We loved our stay here."
Everything we could have wanted or needed was provided, even down to the little details like miniature shampoos in the bathroom. The only thing we would have changed would be the temperature as it was sometimes quite chilly in the small room. Otherwise perfect!
Thank you so much for your positive feedback. We are so pleased to hear that you had such a lovely stay! We hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by JulietFeb 2022
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"The Sail Loft is a fabulous place to stay."
The finishes of the property and the extras gave it a 5 star feel. I have never stayed in a rental property, that is dog friendly, that was so well put together. Bottle of champagne and sweet mince pies on arrival were a fabulous touch.
The location is brilliant and instructions on how to find it were spot on. I would stay here again and again.
Reviewed by KimDec 2021
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"Perfect place to stay,we go to st ives every year and normally have big hill to walk up to the apartment."
But this was great location. The
Kids love their own room and loads of space for a family of 4 and a dog. Plus the apartment was lovely and warm and great views. Gutted it is booked out already for next year
Reviewed by KarenOct 2021
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"We loved staying in the Sail Loft, St Ives."
The property was spotlessly clean and very spacious. With the mezzanine balcony overlooking the lower floor the apartment certainly had the wow factor !!
Location was excellent, being within easy walking distance of the beach, shops and restaurants.
Plenty of car parks available nearby too.
Would highly recommend and we will definitely book to stay here again.
Many thanks Sykes.... we had a fabulous holiday.
Reviewed by SandraOct 2021
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"Lovely, comfy, cental."
Reviewed by AOct 2021
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"Regular visitors to St Ives."
This is a busy noisy location which is unavoidable. Windows although closed, let in a lot of noise (people outside shouting, buses, cars etc). Suggest an extra layer of glass as it disturbs sleep. TV in main bedroom had no signal so unuseable. Main TV and Sky remotes are difficult to get to work. Tried replacing batteries.
Althouh beds were of a big standard we found the pillows too thick making sleep uncomfortable. A choice of pillows (some thinner spares) might have helped.
Shower sprays all over the floor which needs mopping up after each use. Not a big problem but you can see the effect on the flooring grout. Perhaps install another drain in the floor near the bath.
Overall a good stay. Noisy nights outside around 12 am were the issue for usm
Thank you.
Reviewed by JSep 2021
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"This was a beautiful apartment very well maintained and clean It is in a central location on the edge of the town the only downside was it was very noisy most evenings with late night drinkers ."
The beach is a few minutes walk from the apartment and the train station is not far.
Dear Janet,
Thank you for taking the time to provide Feedback following your recent stay at The Sail Loft and I am very sorry to hear you were disturbed by noise from outside during your stay.
We look forward to the opportunity to welcome you back again in the future.
Kind regards,
The Carbis Bay Holidays Team Property Owner
Reviewed by JanetSep 2021
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"Fabulous well equipped apartment, a real home from home."
Close to center of St Ives. Loved our stay and would definitely return. Thank you.
The T FamilyJul 2021
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"In an excellent location."
Reviewed by JulieJun 2021
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"The Sail Loft is very well furnished and stocked as presented in the website."
Because of the location and the crowds in St Ives, however, our party of 4 adults did not get a decent night's sleep in the whole week and parking was a nightmare. Revellers till 1am, seagulls and joy riders on motorbikes till 5 am, bin men and construction workers from 6am till early afternoon. This is not the owner's fault, but the noise and the difficulty in parking was not a great holiday experience.
The Sail Loft is great, alas the location was not.
Reviewed by MartynJun 2021
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"Fantastic apartment, in a great location."
Spotlessly clean and well equipped.
JAug 2020
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"Stayed here for the week with mum and two daughters."
Best location as near to the front. Downside, nowhere for food but didn't bother us too much. Parked on a side road. Excellent house, very clean and fresh. We would book again!
N FamilyOct 2019
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"An amazing five nights in the most lovely apartment."
Superb location with everything we could possibly need. Perfect. Thank you:)
The W FamilyDec 2018
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"Absolutely fantastic!"
Brilliant apartment and service! Thank you!
The S FamilyJul 2018
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"Spotlessly clean and well equipped apartment."
Lesley is a real gem, very helpful and accommodating. Family that stayed at Tregenna Castle wished they had stayed here!
B & ASep 2017
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"Booked at the very last minute for a short break and were delighted with The Sail Loft."
Clean and bright, extremely well equipped and good location. Lesley was fantastic, really helpful. Would definitely book again if we return to St Ives.
Michelle GaskellJun 2017
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""Both Mark and myself found the apartment to be spotlessly clean and very well equipped,comfortable and all we could want for our stay."
The views across St Ives from the living room were fantastic.
We were welcomed warmly and promptly by Lesley our housekeeper who was very helpful in showing us round the apartment.We were very happy with the central location of the Sail Loft very close to beaches and shops."
Mandy Dwyer and Mark Ward
TestimonialOct 2016
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""Our second time here."
Love the central location and always have a great time here. The Sail Loft has everything to make the holiday go well with all the mod cons and great wifi. Enjoy surfing. Fantastic!!"
The Wards
TestimonialJul 2016
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""Wonderful week in a great apartment."
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The Smiths/Archibalds
TestimonialJun 2016
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""Fabulous accommodation; so clean, modern and relaxed."
So close to all the shops and the beach. We had a fab time! Highly recommend."
The Powells
TestimonialMay 2016
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""Enjoyed our stay."
Lovely people and close to the beach and shops. Everything is walking distance – fantastic! Everything is convenient and needed. Will definitely be back and recommend to friends and family. Everything is No. 1."
Michelle, Diane, Jacky, Jimmy, Alfie & Mum
TestimonialMay 2016
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""Lovely space; well equipped kitchen."
Great to have a coffee and smoothie maker, hair straighteners. Pristine and clean!"
Gill, Moira & Jonathan
TestimonialApr 2016
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""Perfect holiday!"
Fabulous fortnight in a fantastic apartment – a real home from home. Many thanks."
Sue & Derek
TestimonialMar 2016
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""Great holiday."
Lovely accommodation. Wonderful location."
The Ledwiths
TestimonialMar 2016
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""Last minute booking and could not have been happier."
Lovely people; lovely place. Highly recommend."
Sue & Paul
TestimonialFeb 2016
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""We enjoyed our week in St Ives."
The apartment is very comfortable and well equipped. Lesley the housekeeper is lovely; nothing was too much trouble for her – very accommodating."
Chris, Paul, James & Alex
TestimonialJan 2016
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""Gorgeous apartment in a great location."
Comfortable and clean with everything at hand. Fabulous water pressure too. Amazing shower after the beach! Will definitely be back!"
Diane & Tim
TestimonialDec 2015
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""We had a lovely weeks holiday in St Ives, we were well pleased with the accommodation clean spacious and we'll equipped we particularly appreciated Lesley the house keeper greeting us it was a nice friendly touch ,we had quite magical walks to carbis bay along the wooded path."
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Michael Warwick
TestimonialAug 2015
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"“We had a really excellent holiday in the Sail Loft."
The apartment was modern clean and fresh and was situated in a really central location on the level with central St Ives. With an 8 year old and a 14 year old it was good to have TVs in each room and also a variety of DVDs and video games. We were grateful for the welcome pack - what a lovely surprise! Thank you for providing a great apartment. We will definitely be returning.”
M.Ward
TestimonialJul 2015
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""We had a super holiday last week at The Sail Loft in St Ives."
The apartment was fantastic."
M.Day
TestimonialJul 2015