“Had a lovely holiday.”
House was clean and beds were comfy. A few things that spoiled the overall experience:
The check-in and check-out time kept changing throughout our booking and stay so more communication is needed between the housekeepers and Sykes.
There are NO blinds on any of the skylights in the upstairs bedrooms, some of which are directly above the beds. Housekeeper’s response was,”it is what it is”. We had to use bin bags and towels to block out the light!
Housekeeper came round and treated the hot tub at the exact moment we were getting in and told us we couldn’t then use it for 2 hours. Not ideal!
Constant beeping noise was coming from the utility room. Rung housekeeper and was informed I needed to fix the problem myself. Again, not ideal!
We are glad you had a lovely holiday and we apologise for the few things that affected your overall stay. These have been addressed with the house keeper. Manor Cottages.
Sykes owner relations