-
"The house was gorgeous, we stayed there for a week in Sept 25."
The accommodation itself was beautiful, the house had everything you needed inside and out in the back garden, the location was great too. However if it was only maintained better, unfortunately it had so many flaws that let the house down. On entry at the back, it took two of us to lift the gate off the floor which nearly brought down the loose fence it was attached to, just to open it, to drive the car in and out. The back garden would have been more appealing had the garden been well kept and the grass cut. The front door wasn't much better as the lock or latch had dropped which made it awkward to lock both locks.
Gorgeous open plan kitchen diner, beautiful welcome pack. Due to maintenance unfortunately most of the kitchen drawers were broken, you needed two hands to lift and close them, the hot water tap barely ran there was no pressure at all, so we had to keep boiling the kettle to fill the sink. The extractor fan didn't work above induction hob.
Two lovely downstairs rooms, but I don't believe were cleaned for our arrival, the floor, windowsills and where the wall sockets were, were full of dust and cobwebs.
Upstairs was great, nice fresh bathrooms and bedrooms lovely shower on the top floor. I think the bedrooms could do with a mirror, there was none in any and maybes a better iron.
This all sounds very negative which is a shame as the property was so beautiful, it just wasn't well maintained and up to standard which really let it down.
Reviewed by Melanie3.0★Sep 2025
-
"The house was beautiful but a few things made our stay a little uncomfortable."
Two large biscuits had been put under the bath and not seen by the cleaners (we spotted them straight away) photos can be provided.
The shower in the main bathroom had poor water pressure. We all need to use the one on the second floor.
Dishwasher- was so clogged up with grease and dirt that it didn't clean the dishes. We had to clean the arm out thoroughly.
Hob - the glass top is very dangerous. While cooking my friend hit their head several times.
Other issues - Fridge light not working, blind on the second floor bedroom is broken.
The house has potential to be amazing and we still enjoyed the location.
Reviewed by Lucy-Marie4.0★Aug 2025
-
"Lovely house , has potential to be fabulous."
The village is lovely too. The kitchen is spacious and well equipped, however there are a few things hat require improvement. The freezer compartments are broken and required defrosting urgently. The kitchen tap constantly drops and therefore splashes regularly. Beds are comfy and the bathrooms are very functional and stylish. There is a shortage of mirrors in the bedrooms so drying your hair is hit and miss( well it was in my case !)
Generally , the house needs a deep clean, the window sills were dusty and covered in dead flies and cobwebs and the bifold doors covered in fingerprints. However the bathrooms and kitchen surfaces had obviously been cleaned.
Reviewed by Anne4.0★Jul 2025
-
"Fabulous character property in a perfect location being an equal distance to all the places we wished to visit."
I was a bit concerned having read some of the reviews and the star rating which dropped after I’d booked, however, I was pleasantly surprised.
It was clean and comfortable and although a bit tired, the kitchen was well equipped.
The beds were comfortable and there was heaps of room for our international 4 generation family reunion.
It is an old property spread over 3 floors the stairs to the top floor are quite steep but not unusual in a property of this vintage there’s no bannister, but a rope to assist.
Outdoor furniture was a bonus as the weather was excellent and we ate outside most evenings.
The pub within walking distance, an excellent coffee shop and a small but well stocked co-op were frequently used.
The basket of toys were very welcome to entertain our 16 month old twin grandchildren…. we added to them with items we were unable to take back to Australia.
My only comment was - we requested 2 x travel cots unfortunately one had no base and was unusable this would have been a problem with the 1700 check-in but we had purchased an additional one on arrival for other properties we had booked.
I don’t think this is the owners issue but the company managing the bookings.
Anyway we left it for others to use!
Reviewed by Lisa5.0★Jun 2025
-
"Lovely property, fantastic stay, thank you."
We are so pleased to hear you enjoyed your stay with us and we would love to welcome you again soon for another stay with us soon. Kind regards Manor Cottages.
Property Owner
Reviewed by Hannah5.0★May 2025
-
"High Ridge is a lovely house and we had great support from the local team, especially Vivienne, who checked key facilities for us in the run-up to Christmas and was super helpful."
The village location’s great and the pub a real selling point, alongside some lovely local walks.
Thank you for your feedback, we are so pleased you enjoyed your stay with us and we hope to welcome you again soon. Kind regards Manor Cottages.
Property Owner
Reviewed by Fiona4.0★Dec 2024
-
"On arrival workman in the house replacing glass in fire (that’s good ) not so good plaster falling off the wall which was immediately reported to Sykes ."
No logs in basket as advertised but workman went got some xon further inspection no shelf in fridge . Huge cobwebs in snug window kitchen windows need cleaning .no bulbs in bedroom lamps also no lights working upstairs landing erea (reported ) bathroom bin not emptied .stains on rattan carpet under kitchen table .kitchen bins need replacing as all broke ..no dressing table in one bedroom nowhere to put your bits bobs on .no wardrobe in one bedroom .no shelf in bathroom also no mirrors in bedroom to see to dry hair also couldn’t find the hairdryers you advertise .having said that it’s beautiful house just needs a bit of attention
Thank you for your feedback, we agree High Ridge is a beautiful property. We can only apologies that you you experienced these issues during your stay and thanks to your feedback the maintenance issues have been addressed. We will take on board your suggestions for the property as well. We hope that we can welcome you back to the Cotswolds again soon.
Best wishes. Manor Cottages
Property Owner
Reviewed by Susan2.0★Oct 2024
-
"Beautiful house in a lovely village."
Perfect for young families, my little one loved the toy basket and the playground on the village green. The pub food was fantastic and having the coop so close by is very handy. We had a brilliant weekend, highly recommend.
Thank you for your feedback with regards to your stay at High Ridge. It sounds like you had a lovely weekend away with your family. I'm glad to hear you found the local park to, we would love to welcome you back again in the future. Kind regards Manor Cottages.
Property Owner
Reviewed by Jessica5.0★Oct 2023
-
"Surprised that the Gas Safety Certificate filed in the property expired in early 2022."
Otherwise a smart property, well equipped. Parking is a significant problem, as was the noisy neighbours party on Sat night commencing at 10pm on Sat evening and finishing at 0330 Sunday morning.
Dear Paul,
Thank you for your feedback. I am sorry to hear that the location was not as expected, the village is usually very quiet and peaceful and we can only apologise for inconvenience caused by a local party.
The property has a single parking space at the rear along with on street parking available. We have not been made aware that this is an issue previously but will advise future guests of where to find parking.
With regard to your comment re the Gas Safety Certificate. This was reissued at the start of the year we just have not yet been able to add a copy to the guest information file which will do as soon as possible.
We do hope the rest of your stay was enjoyable.
Property Owner
Reviewed by Paul4.0★Feb 2023
-
"We had an amazing stay, the house is absolutely wonderful and the kitchen is very well equipped."
Pictures don’t really do the size justice but it’s so roomy. We will 100% go back for another stay.
I would say that there could be a better hoover available, we found two under the stairs that had seen better days and didn’t pick up much.
The decking is also a bit of a hazard. A jet wash in the summer to remove the slippery layer would work wonders to prepare for the wet Autumn/Winter months. Overall a really lovely time was had at High Ridge.
Thank you for your feedback with regards to your stay at High Ridge. We of course would love to welcome you back to stay!. Thank you for your note about the hoover, we will get the HK to look at this and also Maintenance to jet wash the decking, this is something that should be done anyway as with patios.
Kind regards
Character Cottages
Property Owner
Reviewed by Annie4.0★Oct 2022
-
"Our stay at the High Ridge in Milton Under Wychwood was lovely."
The cottage was ideal, it felt homely as soon as you walked in. The rooms were spacious and comfortable. The attic room bedroom/en-suite looked to have recently been refurbished - it was gorgeous! There was a good range of facilities, especially the kitchen. The guest information folder was excellent. The location was perfect, ideally positioned for quick and easy access to all the most popular places to visit. The local amenities (shop, cafe, pub) were also excellent. Sorry to say there were a few minor issues with the cottage housekeeping/maintenance. We put the central heating on one evening and found that the towel radiator in the upstairs bathroom leaked from the valve. We closed the valve as much possible but it still leaked and would fill a small bowl over 24hrs. I see there has been mention of the leaking radiator valve in previous reviews. Also the glass corner shelf in the shower needed attention, it was lose and looked quite precarious/dangerous. The outside double sockets did not work - only wanted to use it to run a cable to charge the electric car to save running the cable through an open window or door. The kitchen cupboard doors under the sink needed attention - both hinges were lose so the doors had dropped and two of the ceiling lights in the kitchen did not work but it wasn’t the bulbs. In the garden one morning there was a strong smell of drains and noticed there was ‘grey’ water under the decking - it dissipated after a day or two. We intended to run the hoover round on our last day but neither of the hoovers seemed to work properly. Most of these issues were reported by email on the 20/9 We had a response but no one came out while we were there. There are relatively minor things we wanted to bring to your attention to. It did not affected our stay at all. Thank you
Thank you for your feedback and comments. We are sorry that you experienced some minor issues. Thank you for bringing them to our attention. Details of these have been passed on to our maintenance team for them to address. We are glad that you liked the cottage and it's facilities and were pleased with the location. We hope you enjoyed your stay.
Best wishes Character Cottages.
Property Owner
Reviewed by Sian4.0★Sep 2022
-
"Beautiful place with greatly equipped kitchen and even had toys for the kids to play with."
Great location too. There were some essentials however missing as I'd think we'd get hand soap for the bathrooms and some extra toilet roll. Also the bath tap was dripping so we thought there was a leak in the bath - be good to get that looked at. The Netflix /TV internet wasn't working which was a bummer too. Otherwise a lovely place and would stay again for sure.
We are pleased to hear you had an enjoyable stay at High Ridge and will arrange for our maintenance team to look at the issues you have highlighted.
With best wishes
Character Cottages
Property Owner
Reviewed by Sarita5.0★Aug 2022
-
"We enjoyed our stay at High Ridge."
The kitchen was well-equipped and clean. The grass had been cut and the outside enclosed space is great but the outside table could do with replacing. It is a lovely village - quiet but within easy access to many Cotswold Attractions. We would definitely stay here again. Thank you
We are pleased to hear that you had an enjoyable stay and will take on board your comments with regard to the garden furniture and look forward to welcoming you back soon.
With best wishes
Character Cottages
Property Owner
Reviewed by Janice4.0★May 2022
-
"Positives:
1."
The cottage is in a perfect location to explore the beautiful Cotswolds.
2. It is well decorated, was comfortable and had plenty of room for the 6 of us.
3. Music system was great - we really enjoyed sitting in the kitchen/dining area.
Negatives:
1. Cleanliness was an issue. We discovered dirty baking trays in the dishwasher when we arrived, dirty pans in the cupboards and in one bedroom, the carpet in the fitted cupboard was filthy. We even found an old sock from a previous guest! Not great!
2. Some bedrooms don't have full length mirrors, which we found frustrating.
3. The garden could have done with a tidy and the lawn needed mowing. It didn't feel very inviting, particularly after spotting a huge rat by the bins!
4. Finally, we had an issue with the hot water on the second night. Whilst myself and a friend were having separate showers, the water suddenly turned ice cold for both of us mid shower. After a call to Sykes and the maintenance guy then giving us a call, it did eventually get sorted but took about an hour and we had to contact The Hare restaurant to say that we would be late for our reservation. We tried not to let it spoil our evening but we would expect a house catering for a lot of people to have adequate facilities, especially considering the cost we paid per night for the cottage.
Thank you for your feedback, we are pleased to hear that you enjoyed the cottage location to explore the area. We can confirm that the issues raised in your feedback have been resolved.
With best wishes
Character Cottages
Property Owner
Reviewed by Silvana3.0★Apr 2022
-
"Generally an enjoyable stay."
Lacking a little TLC in areas. Shower on 1st floor could do with thorough clean/replacing. Kitchen cupboards have flaking paint.
Generally maintenance and repair would make the property faultless
Thank you for your feedback with regards to your stay at High Ridge. We value all feedback given by our guests and we will pass on your comments to the Housekeeper for review. We hope to welcome you back again in the future.
Property Owner
Reviewed by Jamie4.0★Feb 2022
-
"Great location and a great cottage, would definitely recommend"
JenSep 2020
-
"Beautiful Cottage!"
Thoroughly enjoyed our stay! Fantastic location in the heart of the Cotswolds
The NikoloffsAug 2020
-
"Thank you for a fabulous stay."
The house was perfect - loved the bifold doors and we had the most perfect weather. The cottage was close to all towns - you must eat at the Kingham Plough - food outstanding.
The SpendersJun 2020
-
"Stayed at this house for a family birthday."
Was perfect for the 8 of us and had lovely character features. Great location in Milton under wychwood and only a short drive from Burford and other villages.
JamesFeb 2020
-
"Lovely stay in a wonderful cottage."
The setting & surrounding areas added to the charm.
The RuthvensFeb 2020
-
"Wonderful few days here for Christmas!"
Lovely house in a beautiful village.
The Oxleys, Joneses & HoopersDec 2019
-
"Lovely place, very clean + comfortable."
Would definitely come again.
The Flower FamilyDec 2019
-
"Lovely place – Happy Time!"
Janet, Barry, Susan, Joe & JackSep 2019
-
"Thank you for a lovely weekend."
It rained for the local fireworks but it didn’t dampen our spirits!
James, Holly, Clarissa, Ben, Olli & EdAug 2019
-
"Thank you for such a fabulous weekend here in the lovely house."
We had a great meal in the Hare and enjoyed countryside walks & trips to Chipping Norton and Burford.
Helen, Justin, Ellie, Jo And James (plus Poppy & Maisy - The Dogs), .Aug 2019
-
"Beautiful House."
Perfect for our family get together. Thank you. Some wonderful memories and laughter was had., Barratt Family
Jul 2019
-
"The house is really nice decorated."
We like it very much. The garden is nice too though it is raining throughout the stay for us, but still it is a lovely place. The kids just miss this place so much and do not even want to move on to our next stop. :-)
KennethJul 2019
-
"Wonderful place to stay!"
We visited for a family birthday, and had a brilliant time. The cottage was so clean and provided ample space to cooking and entertaining over the weekend. The location is brilliant for exploring the Cotswolds, and there is a fabulous pub (The Hare) which is a two minute walk away!
CharlotteJun 2019
-
"Fantastic house for a family birthday!"
Perfect!
Billet FamilyMay 2019
-
There are no reviews featuring this term
Show all reviews