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"Great stay."
Only issue we had was one deck chair broke, but was enough other chairs and management would sort quickly.
Dear James,
Thank you for your lovely review! We are glad your chair issue was resolved quickly.
We hope you choose to stay with us again soon.
Kind regards, Gemma - Guest Services Charteroak
Property Owner
Reviewed by James5.0★May 2025
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"Great holiday."
Everything was perfect!! Would 100% recommend!!
Dear Chloe,
Thank you so much for your lovely review! We hope you will come and stay with us again!
Kind regards, Gemma - Guest Services, Charteroak.
Property Owner
Reviewed by Chloe5.0★Apr 2025
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"It was amazingly clean."
We didn't get there until it was dark so it was nice of them to put the lights and heating on.
They were very helpful and it was nice that they emailed me just to see if we settled in all okay and if we needed anything.
This is my 3rd time down here now and I love it we will be booking to come back next year.
I am absolutely delighted that your third visit to Southern Halt was great and that you are already thinking of coming back! We really do look forward to seeing you again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jade5.0★Mar 2025
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"Well, what can we say."
We had a lovely stay at this lodge. Extremely clean and comfortable. The Lodge was well equipped. Side plates were exceptionally small, more like a cake plate. Make sure you take your own plastic glasses to use, when in the spa. We had a couple of small issue, that were dealt with straight away after a lady (can’t remember her name) called to check how things were going, she was awesome and couldn’t have been more helpful. Also a big thank you to Anita from housekeeping! We were expecting to have a TV in the super king room but sadly there wasn’t one. None of this spoilt our holiday. We would happily recommend this beautiful lodge and hope to return again sometime in the not too distant future.
Thank you so much for leaving us your thoughts after your stay at 5 Southern Place, Paula and also for the suggestions you made, it is so helpful and invaluable to us! I am really delighted that you enjoyed your stay and hopefully we will be welcoming you back before you know it!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Paula5.0★Nov 2024
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"Wow!!!"
We had a fantastic weekend in this lodge. We had gone away to relax and distress and we have definitely done that. It was extremely comfortable and full of everything that we could possibly have needed. Every room was clean and well presented and the beds were really comfortable which is always a bonus. Set in well maintained grounds, the lodge feels very private and the hot tub was the cherry on top at the end of the day. We highly recommend this lodge to anybody looking for a bit of peace and tranquility in their lives.
Dear Tina, thank you so much for the wonderful feedback. We are really thrilled that you had a fantastic stay and enjoyed the peace and tranquillity you were searching for in quiet and private surroundings. We hope to welcome you back again soon!
Kind regards, Gemma - Charteroak Guest Services.
Property Owner
Reviewed by Tina5.0★Oct 2024
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"We’ve travelled around the uk at least 1 week a year for the last 20 years and this luxury lodge is by far the best accommodation we have stayed in , it’s spacious with large bedrooms each with wardrobe space , a kitchen with everything you need for self catering , large tv , Wi-Fi that actually works , it’s clear that no expense was spares on the fixtures and fittings and decor or the lodge , you really have thought of everything , milk in the fridge , the kitchen pack with dishwasher tablets a sponge washing up liquid etc, the welcome pack with local restaurants and emergency telephone numbers for doctors and hospitals , and a daily hot tub check by your staff , impeccably clean throughout , and all within a peaceful country setting ."
Wow! What an amazing review Jason, thank you so, so much for letting us know your thoughts and experiences, it was lovely to read! We look forward to you coming back to see us again in the very near future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jason5.0★Oct 2024
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"Love! Can’t fault, it was spotless and loved the hot tub."
I am so happy to hear that you loved your lodge Charlotte, please hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Charlotte5.0★May 2024
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"Fabulous new lodge centrally positioned in Southern Halt."
Can park within a few feet of the entrance door. The lodge is very comfortable and loved the modern look and feel. On a warm day it was great to open both the bi-fold doors onto the large deck. The hot tub is superb. The site is so close to explore the Cornish coast, Bodmin Moor etc Great customer service from Sykes and Tracey the on-site guest services administrator.
I am so very happy to hear how much you loved staying at one of our newest lodges at Southern Halt, Peter and that you were able to relax and enjoy the gorgeous sunshine on the decking! I hope you will be back again before you know it, to enjoy another fantastic holiday!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Peter5.0★Apr 2024
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"Totally amazing!"
We would recommend this lodge to everyone. It is a beautiful Lodge with everything you could want on holiday. It is spotless clean and beautifully furnished.The beds are so comfortable. The hot tub is perfect and cleaned and maintained on a daily basis.
The lodge is close to lots of lovely places and in easy traveling distance too.
We would love to revisit the lodge at some point.
Thank you so much for leaving us your incredible feedback Michelle, it was so lovely to read how much you enjoyed your holiday at 5 Southern Place and that you managed to get out and about and explore the local area. Hurry back to see us again!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Michelle5.0★Feb 2024
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