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"A lovely spacious ground floor apartment."
Lots of little extras been provided in the kitchen / living area. However, the cleanliness and maintenance really let the property down. Reported all to coast & country. The cleaners came out, but failed to clean the correct bathroom that had mouldy marks all around the shower screen (not attractive!) & massive cobwebs in the kitchen. Mouldy marks all over the net curtains was very off putting too. Maintenance team never turned up to complete the repairs reported & no phone signal didn't help when trying to report issues. It did put a dampner on our holiday! For the price we paid for the week's holiday, we were disappointed that our issues weren't dealt with & i will be taking further with coast & country!
Many thanks for taking the time to leave your feedback. We are thrilled that you loved the property. We are disappointed to hear that the property was not presented to a sufficient standard on your arrival. Please be rest assured that your points have been raised with the cleaner and the maintenance team who will make sure these are addressed, we can only apologise that these were not rectified satisfactory during your stay, we do hope the good will gesture went some way towards making up for our downfalls. We do hope you had a lovely holiday despite the matter raised and we hope to welcome you back to the area soon.
Property Owner
Reviewed by RebeccaJul 2022
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"Excellent property with everything we needed."
Quick response when the shower hose needed replacing.
Reviewed by ElisabettaJun 2022
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"Beautiful location, lovely property that had everything we needed."
We thoroughly enjoyed our stay.
Reviewed by RebeccaJun 2022
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"Lovely accommodation in ideal location."
Very clean and all household items to hand, wanted for nothing. Amazing coastal view from lounge. Had a great time. Booked again for next year
Reviewed by AndrewMay 2022
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"Our first visit to Hope Cove and the property was first class, we have booked for 2023."
Reviewed by DerekMay 2022
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"We booked a short 3 day break mid January."
Cove View is a lovely appartment and was just perfect for our needs. 5 of us in total. The property was comfertable, warm and well equipped in a great location. I am sure we will be back again in the future.
Reviewed by NickJan 2022
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"The property was beautiful."
The property was well equipped and we had everything we needed to make our stay comfortable and enjoyable. We would definitely book again. Thank you!
Thank you for leaving us your comments. We were pleased to read that the property was presented beautifully prior to your arrival. We very much look forward to welcoming you back to Hope Cove sometime soon.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by RichardNov 2021
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"The property was spotless on arrival and had every facility required."
Beautiful place and location.
Reviewed by CarolSep 2021
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"Apartment is spacious, light with wonderful views over inner hope beach from side and bay windows."
Furnishings and facilities are good quality and comfortable. Loved sitting on patio in the morning with coffee watching the tide. Hope Cove is a very special place and we will definitely return to this lovely accommodation. Thank you
Thank you for taking the time to leave us your feedback we were pleased to read that you found the apartment comfortable and it provided you with the facilities you required during your stay. We very much look forward to welcoming you back to Hope Cove sometime soon.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by DianeSep 2021
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"We are regular visitors here, however there were a few things that seem to have worsened."
1. The first refusal on previous guests was not something we were told had been removed.
2. The cleaning was not as thorough as expected. There were areas of visible dirt along ledges, along cupboards and behind sofas etc. We were told we could move it at 3pm but the cleaners were not finished until ten past (not a huge deal but we were waiting in poor weather outside).
3. The damp has got much worse. Particularly in the master bedroom. There was insufficient ventilation to address this issue, and nothing to advise guests on how to manage it, as Eddystone do next door. Clothes simply cannot dry inside at all. A tumble dryer could be provided but isn't available for guests.
Thank you for taking the time to leave us your feedback. We were sorry to read that you experienced some issues during your stay. We have passed on your comments concerning the cleanliness of the property to the housekeeping team and can only apologise that this was not of satisfaction upon your arrival. We were sorry that you were not able to access the property straight away. Unfortunately, August being the height of the summer, our housekeeping team are extremely busy; please be assured that they try their very best to ensure that all properties are available for check in within this time frame, we can only apologise that on this occasion this was not the case. Thank you for your comments concerning the damp, the owners area aware. Despite these issue we do hope you enjoyed your stay.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by RowanAug 2021
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"This is a great location and the apartment was spotless and well appointed."
What let it down was the damp in the back bedrooms, the house is built into a slope which meant the back bedroom in particular was partially under ground level. The carpet felt damp underfoot and duvet, sheets and pillowcases also felt damp when going to bed, despite leaving the small heater on before we went to bed it made little difference. So glad to be back home and sleeping in a dry bedroom.
Thank you for leaving us your feedback. We were sorry to read that the apartment wasn’t comfortable for your stay. We have passed this onto the owners. We do hope that this didn’t detract too largely from what is a beautiful week in Hope Cove.
Coast and Country Cottages on behalf of, Property Owner
Reviewed by CarolineJul 2021
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"The property was as described but the standard of cleanliness of the property was terrible and an issue, as we are in a Covid Pandemic and it hadn't been cleaned properly."
Reviewed by MaryJun 2021
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"A lovely, modern apartment right next the sea-what more could you want!"
? Key box was handy to not have to worry about taking it out!
Hoping to come back next year :)
The dishwasher caused a power cut but shortly after we found the fuse box in the cupboard and just switched everything back on so no problems.
Reviewed by DominicJun 2021
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"Location was perfect."
The accommodation was spotless and every need thought of. Hope to return next year
Reviewed by SaraSep 2020
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"Cove View is a delightful property - great layout, lots of space, all amenities you could want for, and to top it off an AMAZING location."
With a parking space. A really brilliant holiday home. Would definitely stay there again. We did have one problem which was that the electricity cut out due to a fault somewhere. I called Coast and Country, and after waiting aaages on hold, finally got through to someone. They did act swiftly, with an electrician turning up that afternoon, but he was unable to locate the source of the problem and left. There was no further follow up and we had multiple power cuts throughout our last day. We were glad the issue happened at the end of the holiday, and can only imagine the inconvenience for the next set of guests. We appreciate that this sort of thing is not a usual occurrence so it wouldn't put us off staying at this property again.
One genuine negative comment though - I had a question about the property prior to our visit and it was impossible to make contact with anyone. The telephone service for Coast and Country is very poor. on the number I was given, the recorded message and options did not work, there was no way to contact the owners, and with the electricity unresolved during our stay, the only thing that let it down was our interactions (or lack thereof) with Coast and Country.
Reviewed by LauraAug 2020
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"Beautiful location in a very friendly location."
Excellent access to bars restaurants and activities and beautiful views of Burgh Island.
Reviewed by LucyAug 2020
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"Excellent accommodation and location."
Reviewed by DawnOct 2019
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"The noise from the flat above is extremely loud in the twin bedroom."
We were unlucky to have a couple staying above us who got up very early and went to bed very late. It meant that the person staying in the twin room was exhausted as the creaking floorboards from above are very loud and you can even hear the couple talking in the room above.
I appreciate that as the flats are owned by separate people that it would not be easy to persuade them to do anything about sound proofing but it would make us seriously consider staying there again as the noise was so disruptive.
Otherwise the flat was great value and a lovely place to stay.
Reviewed by NaomiSep 2019
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"Great holiday, keep coming to hope cove every year for years."
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Reviewed by GalAug 2019
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"It was a brilliant location close walking distance to the beach, and to the local pub restaurant etc."
The accommodation was excellent very clean and tidy, equipped with everything needed for a family holiday.
The flowers were a lovely welcome.
Plus all the little extras like games, jigsaws, books, toys, and dvd’s, were appreciated by the children.
Reviewed by MaryJun 2019
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"Great flat in a fabulous location."
Very clean and tidy.
Reviewed by RobertApr 2019
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"Parking space at the property was a welcome addition."
Oct 2016
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"More information was needed on the property description about the number of flats in the beach house."
The people above were noisy at times which made it hard to sleep and there was also limited parking given we had 2 cars
Jul 2016
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"Very nice apartment with every thing you need for a good holiday."
Mr & Mrs MarksMay 2016
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"The perfect property."
Clean, comfortable and in excellent decorative order. We'd definitely go there again.
PAULApr 2016