Church View

The property is fantastic, very clean and everything you need, spacious and homely, lovely original features and the added extra touches made the difference.

Central to all amenities and easy to find. Bedding and towels very clean and soft.

We hebben genoten van ons verblijf in church vieuw maar er waren wat kleine problemen.

We konden de verwarming niet bedienen. De instructies over afvalscheiding was onduidelijk voor ons . Jammer dat er alleen in het Engels informatie was . We konden geen contact met jullie krijgen, niet telefonisch of per mail .

We arrived bank holiday Monday (21st April) and found that the TV in the main living room and bedroom only had one channel available to watch.

We reported it on Tuesday 22nd and someone did come out the same day to look at it. However, he was unable to resolve the problem and said he would arrange for an aerial engineer to come, hopefully the same day. We had no further communication from anyone about the problem with the TV and it was not fixed during our stay. This was pretty frustrating and we wasted a lot of time checking it each day to try to get it to work / see if it had been fixed. Feedback in the guest book suggests the previous visitors had had the same problem. Followed up and reported it to Sykes again upon our return and still no response over a week later! Shame really as the accommodation was as expected and the location in the town was great.

There was no communication beforehand about where the parking permit would be.

It would help to just mention that it's in the accommodation on arrival. It was a right faff parking, collecting the keys, driving to accommodation, trying to park, getting the door open – and making sure it was the right one – and getting into the property through the lobby and up the metal stairs. Your W3W on the email was wrong. Had we known about the faff getting in, going through the lobby, through the bin area and up steps to the place, we wouldn't have booked. Why not have a keysafe nearby? The stairs were deadly and my mother and child had to go down on their bottoms! It does mention quirky stairs on listing but it doesn't give the impression of just how bad they are! Would definitely not have booked if had known. Only suitable for fit adults who don't drink alcohol. There's not enough seating for four people in the living space either, the WiFi code in the book was wrong and the TV requires an engineering degree to work. We stripped the beds but completely forgot to take the rubbish out (sorry), we did take the recycling home with us though. Hopefully that was ok but when you're paying £200 a night you don't expect to be a housekeeper too. We did leave it tidy as that is normal but I object to working on holiday – stripping the beds and emptying all the bins. There are a lot of rules here and I suspect it's the impact of AirBnB (who I don't use). We were staying two nights, checking in on Sunday evening, and the accommodation info said I had to take the bins out for collection on the Monday morning. So I got up at 6am to do this as I presume you can't leave them overnight but I could not find them at all as all the bins outside were for the restaurant. There was a locked shed but otherwise I presumed that because of the dates of our stay, the cleaners would have dealt with the waste on changeover so I gave up and went back to bed. I would have phoned the office but they're only open in office hours obviously so no point. Had no contact from LBH during our stay. Oh and finally, the light in the entrance had gone and it was roasting hot. We turned the radiators off but there must be an override as it made absolutely no difference so we just had to open the windows and let all the heat out. Bonkers! Overall, great location, it was clean, but really disappointing stay and wouldn't come again.

Great value.

Enjoyed stay. Great welcome pack. Very happy generally. Fab location. Lights a bit problematic in evening. Entry dark and no light working from top of stairs and also entry to flat. Would also be good to have light that is motion activated outside. Bit dark for 80+ year old.

Firstly, it was a nightmare finding the apartment even though we were trying to follow the direction.

There were two fish restaurants with similar names and this property was located inside one of the restaurants in a very narrow side street. This made parking and taking our luggage out of the car near the property a nightmare. The parking provided was up a very steep hill and inconvenient to carry our luggage. The approach to the apartment through the restaurant created a very poor impression as it was dirty and smelly. Greater effort should be made to keep the place clean and up to hygiene standards. The inside of the apartment living room was very poorly furnished with a very worn out ragged looking sofa and a dirty reclining chair.

Entrance and courtyard filthy,washing machine not working.

Church View cottage clean, Sofa very uncomfortable and shabby, cottage well equipped but looking tired. Great location.

The entrance courtyard could certainly be cleaned up as initial impression was very poor.

Even though we stayed when the restaurant wasnt open the smell of cooking fats etc was strong all week. The garden was neglected and no idea where the shared washing machine was as all outside sheds and cupboards were padlocked. The position is ideal for access to the town and is the area we prefer to stay.

Really nice flat.

Quiet and close to the beach. Would definitely stay again.

very clean and comfortable appartment and had a very enjoyable week

The property is fine but the customer services as provided by now Sykes Cottages are appalling.

It took a visit to the office + 3 phone calls to obtain the refund of the security deposit and then I still had to spend additional time setting up an online account that I don't wish to have.

I haven’t had my deposit back yet because Sykes said they need my bank details but you already have them I didn’t want to put them on line